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Technical Account Jobs in Chicago, IL (NOW HIRING)

Perfect Audience

Technical Account Manager

Chicago, IL · On-site

The Technical Account Manager will optimize campaign implementations and support the overall technical aspects of all our products. You will work with both internal and external parties to ensure ...

Contruent

Technical Account Manager

Naperville, IL · On-site

$110K - $180K/yr

The Role As a Technical Account Manager (TAM) at Contruent, you will serve as a strategic technical advisor to a portfolio of our largest and most complex enterprise customers. You will own the ...

Contruent

Technical Account Manager

Naperville, IL

The Role As a Technical Account Manager (TAM) at Contruent, you will serve as a strategic technical advisor to a portfolio of our largest and most complex enterprise customers. You will own the ...

Braze

Technical Account Manager

Chicago, IL · On-site

$99K - $112K/yr

WHAT YOU'LL DO As a Technical Account Manager, you will own the ongoing technical relationship through the entire lifecycle of customers in your portfolio, collaborating very closely alongside the ...

Braze

Technical Account Manager

Chicago, IL · On-site

WHAT YOU'LL DO As a Technical Account Manager, you will own the ongoing technical relationship through the entire lifecycle of customers in your portfolio, collaborating very closely alongside the ...

Relativity

Senior Technical Account Manager

Chicago, IL · On-site

$134K - $202K/yr

As a member of the Technical Account Management Team, theTechnical Account Manager (TAM) works proactively with our customers to ensure strong outcomes with key customer projects, goals, and KPIs.

Impact Networking

Technical Account Manager

Chicago, IL · On-site

$95K - $120K/yr

Job Overview The Technical Account Manager (TAM) serves as a trusted technical advisor and governance partner for assigned managed services clients. This role provides proactive technical oversight ...

Impact Networking

Technical Account Manager

Hammond, IN · On-site

$95K - $120K/yr

Job Overview The Technical Account Manager (TAM) serves as a trusted technical advisor and governance partner for assigned managed services clients. This role provides proactive technical oversight ...

Orion

Premier Technical Account Manager

Mundelein, IL · Hybrid

$63K - $95K/yr

As a Premier Technical Account Manager you will serve as the strategic technical partner and primary relationship owner for assigned high-value advisory firms. This role combines deep platform ...

Talon.One

Technical Account Manager Lead, AMER

Chicago, IL · On-site +1

$130K - $150K/yr

One. You will be responsible for transitioning our AMER Technical Account Management team from a reactive model to a self-sufficient, proactive powerhouse. This is a hands-on leadership role that ...

Adobe

Sr. Technical Account Manager

Chicago, IL · On-site

Our Technical Account Managers (TAM) form, cultivate, and uphold one-to-one relationships with our outstanding customers. They deliver a defined set of technical services focused on maintaining ...

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All JobsTechnical Account JobsTechnical Account Jobs in Chicago, IL

Technical Account information

See Chicago, IL salary details

$41.2K

$89K

$174.1K

How much do technical account jobs pay per year?

As of Sep 3, 2026, the average yearly pay for technical account in Chicago, IL is $89,031.00, according to ZipRecruiter salary data. Most workers in this role earn between $63,900.00 and $103,500.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Technical Account Manager?

To thrive as a Technical Account Manager, you need a solid background in IT or computer science, strong problem-solving abilities, and experience managing customer relationships. Familiarity with CRM systems, cloud platforms, and technical troubleshooting tools, as well as certifications like ITIL or relevant vendor-specific credentials, are frequently required. Exceptional communication, client management, and organizational skills set top performers apart in this role. These competencies are crucial for ensuring customer satisfaction, resolving technical issues efficiently, and driving long-term business partnerships.

How does a Technical Account Manager typically work with client teams to address technical challenges?

Technical Account Managers (TAMs) play a crucial role in bridging the gap between clients and technical support teams. They work closely with client stakeholders to understand their business objectives, proactively identify potential technical issues, and develop tailored solutions. TAMs often coordinate with internal engineers, product specialists, and support staff to ensure smooth implementation and resolution of client concerns. This collaborative approach helps build trust and ensures that clients receive timely, effective support, which is essential for long-term partnerships.

What is the difference between Technical Account vs Technical Support Specialist?

AspectTechnical AccountTechnical Support Specialist
CredentialsTypically requires technical certifications, account management experienceRequires technical knowledge, certifications like CompTIA, or vendor-specific training
Work EnvironmentClient-facing, proactive account management, strategic planningSupport-focused, reactive troubleshooting, customer assistance
Employer & Industry UsageUsed in tech companies, SaaS providers, enterprise solutionsCommon across IT, software, hardware support roles

While both roles involve technical knowledge, a Technical Account Manager focuses on maintaining client relationships and strategic planning, whereas a Technical Support Specialist primarily handles troubleshooting and resolving technical issues. Understanding these differences helps in choosing the right career path or job search focus.

Are technical account jobs high paying?

Technical account management roles often offer competitive salaries, especially for those with technical skills, certifications, and experience in customer support, IT, or software. Salaries can vary based on industry, location, and company size but generally tend to be higher than average for entry-level positions and increase with expertise and responsibilities.

What is a technical account job?

A technical account job typically involves providing technical support, consulting, and solutions to clients, often focusing on product implementation, troubleshooting, and maintaining customer relationships. It requires strong technical skills, knowledge of relevant tools or platforms, and effective communication to address client needs and ensure satisfaction.

What are the most commonly searched types of Technical Account jobs in Chicago, IL?

The most popular types of Technical Account jobs in Chicago, IL are:

What are popular job titles related to Technical Account jobs in Chicago, IL?

For Technical Account jobs in Chicago, IL, the most frequently searched job titles are:

What job categories do people searching Technical Account jobs in Chicago, IL look for?

The top searched job categories for Technical Account jobs in Chicago, IL are:

Technical Account jobs near you
Infographic showing various Technical Account job openings in Chicago, IL as of August 2026, with employment types broken down into 1% As Needed, 87% Full Time, 8% Part Time, 3% Contract, and 1% Nights. Highlights an 90% Physical, 3% Hybrid, and 7% Remote job distribution, with an average salary of $89,031 per year, or $42.8 per hour.

Technical Account Manager

Perfect Audience

Chicago, IL • On-site

Full-time

Re-posted 18 days ago

Job description

Perfect Audience is seeking a San Francisco or Chicago-based Technical Account Manager ready to become a charter member of our client success team. The Technical Account Manager will optimize campaign implementations and support the overall technical aspects of all our products. You will work with both internal and external parties to ensure that account issues are handled quickly and appropriately.
The client success team is the "secret sauce" that makes Perfect Audience great for marketers. They work with our Account Managers, Engineering and Sales Teams to hammer out solutions all day long for clients. As a technical account manager, you will resolve complex technical problems and answer detailed customer configuration questions for some of the largest brands on the web.
If you REALLY like to get things done and want to join a group of accomplished, passionate people helping companies grow their business - and think it's important to help businesses find more efficient and effective ways to grow, then we want to talk to you.
We're looking for someone who is resourceful, bright, proactive, a go-getter, works well independently and as part of a team and who is be passionate about what she or he does.
Responsibilities:
  • Talk to clients all day long. Find out what's bugging them. Get it fixed.
  • Work closely with the product team to implement and release features to clients.
  • Help direct clients to correct solution for their marketing needs. Act as an extension of their marketing team.
  • Regularly meet with the Clients to review immediate and long-term customer needs.
  • Apply basic troubleshooting skills to issues before escalating to the appropriate group.
  • Manage and track both internal and external case tickets to ensure their timely resolution.
  • Troubleshoot product issues; must be willing to get their hands dirty.
  • Proactively notify clients of technical updates and product releases related to their account.
  • Rally internal resources as needed to resolve client issues. Escalate issues to Engineering Group when appropriate.
  • Provide feedback to Account Managers/Product Team, communicating technical use cases for new features and enhancements

Minimum Qualifications and Experience
  • College Graduate
  • 2 years experience in client services environment
  • Experience with HTML, CSS, and JavaScript.
  • Strong understanding of internet technologies and a demonstrated capacity to learn
  • Ability to actively drive problems to resolution
  • Sound decision making and critical thinking skills
  • Expert organization and prioritization skills
  • Strong interpersonal skills to interact with clients, management, and peers
  • Effective cross-department communication
  • The ability to contribute to a team environment with a high degree of professionalism and skill.

Major Plus if you have:
  • 5 years of experience in a client services environment; experience troubleshooting technical issues for external clients
  • Understanding of the online advertising industry
  • Scripting knowledge or the ability to script browsers
  • Experience using CRM products
  • Expert knowledge of XML and RSS Feeds
  • Proficiency in XPath(ing)/Exploring web site source content
  • Fluency in another language (as well as English)

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