Account Manager
Hoboken, NJ · On-site +1
Our culture is people-first, fully remote, and rooted in grit, clarity, trust, and respect, because ... to align on account strategy, support technical discussions, and present a unified value ...
New
Account Manager
Hoboken, NJ · On-site +1
Our culture is people-first, fully remote, and rooted in grit, clarity, trust, and respect, because ... to align on account strategy, support technical discussions, and present a unified value ...
New
Account Manager
Hoboken, NJ · Remote
Our culture is people-first, fully remote, and rooted in grit, clarity, trust, and respect, because ... to align on account strategy, support technical discussions, and present a unified value ...
New
Quick apply
Account Manager
Hoboken, NJ · Remote
Our culture is people-first, fully remote, and rooted in grit, clarity, trust, and respect, because ... to align on account strategy, support technical discussions, and present a unified value ...
New
Account Manager
Hoboken, NJ · Remote
Our culture is people-first, fully remote, and rooted in grit, clarity, trust, and respect, because ... to align on account strategy, support technical discussions, and present a unified value ...
New
Account Manager
Hoboken, NJ · Remote
Our culture is people-first, fully remote, and rooted in grit, clarity, trust, and respect, because ... to align on account strategy, support technical discussions, and present a unified value ...
New
Enterprise Account Manager (Remote)
Manhattan, NY · On-site +1
This role combines enterprise account management with commercial negotiations, software licensing ... technical teams, negotiate software licensing agreements, and identify opportunities to expand the ...
Enterprise Account Manager (Remote)
Manhattan, NY · On-site +1
This role combines enterprise account management with commercial negotiations, software licensing ... technical teams, negotiate software licensing agreements, and identify opportunities to expand the ...
Enterprise Account Manager (Remote)
Manhattan, NY · On-site +1
This role combines enterprise account management with commercial negotiations, software licensing ... technical teams, negotiate software licensing agreements, and identify opportunities to expand the ...
Enterprise Account Manager (Remote)
Manhattan, NY · On-site +1
This role combines enterprise account management with commercial negotiations, software licensing ... technical teams, negotiate software licensing agreements, and identify opportunities to expand the ...
Remote work is not a substitute for childcare, elder care, or other personal responsibilities ... Maintain technical insurance knowledge and industry awareness. * Participate in continuous ...
Remote work is not a substitute for childcare, elder care, or other personal responsibilities ... Maintain technical insurance knowledge and industry awareness. * Participate in continuous ...
Account Manager - Personal Care
New York, NY · On-site +1
$90K - $120K/yr
Remote /home office-based position, based in NY or NJ. RESPONSIBILITIES: * Present and sell Company ... Develop technical product knowledge of portfolio. * Understand Principal products offered and their ...
Account Manager - Personal Care
New York, NY · On-site +1
$90K - $120K/yr
Remote /home office-based position, based in NY or NJ. RESPONSIBILITIES: * Present and sell Company ... Develop technical product knowledge of portfolio. * Understand Principal products offered and their ...
US Remote Only We are searching for communicative candidates who are proactive and passionate about company products and the clients they serve. Account managers will act as a point of contact for ...
US Remote Only We are searching for communicative candidates who are proactive and passionate about company products and the clients they serve. Account managers will act as a point of contact for ...
Account Manager
New York, NY · On-site +1
$84K - $91K/yr
Account Managers team must have a good understanding of communications and client service, and ... Remote: Monday, Friday Remote (East Coast) We are also accepting applications for this role as a ...
Account Manager
New York, NY · On-site +1
$84K - $91K/yr
Account Managers team must have a good understanding of communications and client service, and ... Remote: Monday, Friday Remote (East Coast) We are also accepting applications for this role as a ...
Account Manager
New York, NY · On-site +1
$84K - $91K/yr
Account Managers team must have a good understanding of communications and client service, and ... Remote: Monday, Friday Remote (East Coast) We are also accepting applications for this role as a ...
Account Manager
New York, NY · On-site +1
$84K - $91K/yr
Account Managers team must have a good understanding of communications and client service, and ... Remote: Monday, Friday Remote (East Coast) We are also accepting applications for this role as a ...
Account Manager
Williston Park, NY · On-site +1
$70K - $80K/yr
At Hilb Group, we recognize that our associates are our greatest asset. We promote a service-driven ... This is a hybrid or remote position. Responsibilities: * Manage all aspects of client's personal ...
Account Manager
Williston Park, NY · On-site +1
$70K - $80K/yr
At Hilb Group, we recognize that our associates are our greatest asset. We promote a service-driven ... This is a hybrid or remote position. Responsibilities: * Manage all aspects of client's personal ...
Account Manager
New York, NY · Remote
$160/hr
Alice is seeking a high-caliber Account Manager to oversee and expand our most strategic enterprise ... This is a role for a "technical commercial" leader- someone who can navigate complex AI/Cyber ...
Quick apply
Account Manager
New York, NY · Remote
$160/hr
Alice is seeking a high-caliber Account Manager to oversee and expand our most strategic enterprise ... This is a role for a "technical commercial" leader- someone who can navigate complex AI/Cyber ...
Account Manager
Williston Park, NY · On-site +1
$70K - $80K/yr
At Hilb Group, we recognize that our associates are our greatest asset. We promote a service-driven ... This is a hybrid or remote position. Responsibilities: * Manage all aspects of client's personal ...
Account Manager
Williston Park, NY · On-site +1
$70K - $80K/yr
At Hilb Group, we recognize that our associates are our greatest asset. We promote a service-driven ... This is a hybrid or remote position. Responsibilities: * Manage all aspects of client's personal ...
Account Manager
New York, NY · On-site +1
$160/hr
Description Alice is seeking a high-caliber Account Manager to oversee and expand our most ... This is a role for a "technical commercial" leader- someone who can navigate complex AI/Cyber ...
Account Manager
New York, NY · On-site +1
$160/hr
Description Alice is seeking a high-caliber Account Manager to oversee and expand our most ... This is a role for a "technical commercial" leader- someone who can navigate complex AI/Cyber ...
Technical Sales Manager
New York, NY · Remote
$90K - $100K/yr
This role's account management focuses on targeting influential installation companies in ... Remote / Home office in the Long Island area - covering Long Island, New York and the surrounding ...
Technical Sales Manager
New York, NY · Remote
$90K - $100K/yr
This role's account management focuses on targeting influential installation companies in ... Remote / Home office in the Long Island area - covering Long Island, New York and the surrounding ...
Technical Sales Manager
Manhattan, NY · Remote
$90K - $100K/yr
This role's account management focuses on targeting influential installation companies in ... Remote / Home office in the Long Island area - covering Long Island, New York and the surrounding ...
Technical Sales Manager
Manhattan, NY · Remote
$90K - $100K/yr
This role's account management focuses on targeting influential installation companies in ... Remote / Home office in the Long Island area - covering Long Island, New York and the surrounding ...
Account Manager
Williston Park, NY · On-site +1
$65K - $75K/yr
At Hilb Group, we recognize that our associates are our greatest asset. We promote a service-driven ... This is a hybrid or remote position. Responsibilities: * Manage all aspects of client's personal ...
Account Manager
Williston Park, NY · On-site +1
$65K - $75K/yr
At Hilb Group, we recognize that our associates are our greatest asset. We promote a service-driven ... This is a hybrid or remote position. Responsibilities: * Manage all aspects of client's personal ...
Account Manager
Pelham, NY · On-site +1
$65K - $75K/yr
At Hilb Group, we recognize that our associates are our greatest asset. We promote a service-driven ... This is a hybrid or remote position. Responsibilities: * Manage all aspects of client's personal ...
Account Manager
Pelham, NY · On-site +1
$65K - $75K/yr
At Hilb Group, we recognize that our associates are our greatest asset. We promote a service-driven ... This is a hybrid or remote position. Responsibilities: * Manage all aspects of client's personal ...
Account Manager
Manhattan, NY · Remote
$1.0K - $1.5K/mo
AMZing PPC Account Manager Position Company Scope AMZing PPC is a growing digital marketing agency ... Remote ( EST time zone preferred) Additional Information All your information will be kept ...
Account Manager
Manhattan, NY · Remote
$1.0K - $1.5K/mo
AMZing PPC Account Manager Position Company Scope AMZing PPC is a growing digital marketing agency ... Remote ( EST time zone preferred) Additional Information All your information will be kept ...
Commercial Lines Account Manager
Old Bridge, NJ · On-site +1
$75K - $85K/yr
This position may be open for partial remote once training and probationary period have passed ... Knowledge of Insurance and/or Brokerage business Technical knowledge of product area or industry ...
Quick apply
Commercial Lines Account Manager
Old Bridge, NJ · On-site +1
$75K - $85K/yr
This position may be open for partial remote once training and probationary period have passed ... Knowledge of Insurance and/or Brokerage business Technical knowledge of product area or industry ...
Remote Technical Account Manager Associate information
See Newark, NJ salary details
$41.8K - $54.1K
8% of jobs
$63.8K is the 25th percentile. Wages below this are outliers.
$54.1K - $66.4K
21% of jobs
The median wage is $75.9K / yr.
$66.4K - $78.6K
26% of jobs
$78.6K - $90.9K
14% of jobs
$98K is the 75th percentile. Wages above this are outliers.
$90.9K - $103.1K
9% of jobs
$103.1K - $115.4K
7% of jobs
$115.4K - $127.7K
5% of jobs
$127.7K - $139.9K
4% of jobs
$139.9K - $152.2K
3% of jobs
$152.2K - $164.5K
1% of jobs
$164.5K - $176.7K
0% of jobs
$41.8K
$90.4K
$176.7K
How much do remote technical account manager associate jobs pay per year?
As of Aug 20, 2026, the average yearly pay for remote technical account manager associate in Newark, NJ is $90,377.00, according to ZipRecruiter salary data. Most workers in this role earn between $64,800.00 and $105,100.00 per year, depending on experience, location, and employer.
What is a remote technical account manager associate?
A Remote Technical Account Manager Associate is an entry-level professional who supports clients by managing their technical needs and ensuring they receive optimal service from a company’s products or platforms—all while working remotely. They serve as a liaison between customers and engineering or support teams, help troubleshoot issues, and assist with onboarding and ongoing technical guidance. Their goal is to build strong relationships with clients, resolve technical problems efficiently, and help clients maximize the value of the company’s services.
How does a remote technical account manager associate typically collaborate with internal teams to resolve client issues?
As a Remote Technical Account Manager Associate, you'll regularly coordinate with product, engineering, and support teams to address client concerns and technical challenges. Effective communication is key, as you will often act as a liaison between the client and various internal stakeholders, ensuring that customer needs are clearly understood and prioritized. You'll also participate in virtual meetings, document technical requirements, and track issue resolution progress, making proactive updates to both clients and internal partners. This collaborative approach helps deliver timely solutions and builds strong client relationships.
What are the key skills and qualifications needed to thrive as a remote technical account manager associate, and why are they important?
To thrive as a Remote Technical Account Manager Associate, you need a strong understanding of technical concepts, troubleshooting skills, and a relevant degree or experience in IT or a related field. Familiarity with CRM systems, ticketing platforms, and cloud technologies, as well as certifications like CompTIA or ITIL, are often required. Excellent communication, problem-solving, and customer relationship management skills help you stand out in this client-facing, remote role. These skills are crucial for delivering effective technical support, fostering client satisfaction, and ensuring seamless collaboration across distributed teams.
What is the difference between Remote Technical Account Manager Associate vs Remote Technical Support Specialist?
| Aspect | Remote Technical Account Manager Associate | Remote Technical Support Specialist |
|---|---|---|
| Required Credentials | Technical certifications, customer management experience | Technical certifications, troubleshooting skills |
| Work Environment | Client-facing, account management focus | Helpdesk, troubleshooting, support |
| Employer & Industry Usage | Tech companies, SaaS providers | IT support, hardware/software vendors |
| Search & Comparison Intent | Customer relationship, account management | Technical troubleshooting, support issues |
The Remote Technical Account Manager Associate primarily focuses on managing client relationships and ensuring customer success, while the Remote Technical Support Specialist concentrates on troubleshooting technical issues. Both roles require technical certifications and are common in tech and SaaS industries, but their core responsibilities differ—one emphasizes account management, the other technical support.
What cities near Newark, NJ are hiring for Remote Technical Account Manager Associate jobs?
Cities near Newark, NJ with the most Remote Technical Account Manager Associate job openings:
Full-time
Medical, Dental, Vision, Life, Retirement, PTO
Posted 3 days ago
New
Job description
Who We Are
Akkadian Labs is a Collaboration Lifecycle Automation Platform that services some of the largest global enterprises and government agencies. Our platform reduces manual work by up to 90% and costs by as much as 50%, while improving accuracy and governance across leading Unified Communications platforms.
This ability to innovate at scale defines who we are: big enough to compete at the highest level, yet agile enough to stay ahead of a rapidly evolving market. Our culture is people-first, fully remote, and rooted in grit, clarity, trust, and respect, because when our people thrive, so do our customers.
Who You Are
We are hiring an Account Manager to lead retention, renewal, and expansion efforts across an assigned book of business. This is a quota-carrying role for someone who stays closely connected to customers year-round, builds momentum through proactive outreach, and turns account insight into growth opportunities.
The Account Manager serves as a primary relationship owner for their portfolio, helping customers realize ongoing value from the platform while identifying opportunities to deepen adoption, expand usage, and strengthen long-term partnerships. This role also works closely with systems integrators, channel partners, and reseller partners to support joint opportunities and deliver a cohesive customer experience.
What You'll Do
Requirements
Benefits
We offer a fully remote environment, plus a competitive benefits package including medical, dental, vision, company-paid life insurance and disability policies, 401(k) with a generous matching program, and paid time off.
Akkadian Labs is a Collaboration Lifecycle Automation Platform that services some of the largest global enterprises and government agencies. Our platform reduces manual work by up to 90% and costs by as much as 50%, while improving accuracy and governance across leading Unified Communications platforms.
This ability to innovate at scale defines who we are: big enough to compete at the highest level, yet agile enough to stay ahead of a rapidly evolving market. Our culture is people-first, fully remote, and rooted in grit, clarity, trust, and respect, because when our people thrive, so do our customers.
Who You Are
We are hiring an Account Manager to lead retention, renewal, and expansion efforts across an assigned book of business. This is a quota-carrying role for someone who stays closely connected to customers year-round, builds momentum through proactive outreach, and turns account insight into growth opportunities.
The Account Manager serves as a primary relationship owner for their portfolio, helping customers realize ongoing value from the platform while identifying opportunities to deepen adoption, expand usage, and strengthen long-term partnerships. This role also works closely with systems integrators, channel partners, and reseller partners to support joint opportunities and deliver a cohesive customer experience.
What You'll Do
- Serve as the primary point of contact for a portfolio of customer accounts, managing day-to-day relationships and handling escalations with support as needed
- Maintain a consistent cadence of outreach throughout the year to strengthen relationships, reinforce value, and stay ahead of renewal risk
- Own subscription renewals across the assigned book of business, driving retention and contributing to overall revenue goals
- Identify and advance expansion opportunities within existing accounts, including upsell, cross-sell, and pricing motions
- Educate customers on platform value, functionality, and new features so they can maximize adoption and business impact
- Recognize signs of under-utilization or account risk early and step in with recommendations, training, or resources before issues escalate
- Lead Quarterly Business Reviews with selected customers to demonstrate value, review progress, and uncover growth opportunities
- Maintain disciplined weekly forecasting in HubSpot for renewal and expansion opportunities, applying the MEDPICC framework to qualify and stage deals consistently
- Partner with systems integrators, channel partners, and reseller partners to align on account strategy, support technical discussions, and present a unified value proposition
- Work cross-functionally with Sales, Product, and Support teams to deliver a consistent customer experience and identify opportunities across the customer lifecycle
- Use account data and analytics to identify trends, surface risks, and prioritize actions that support retention and growth
- Travel to support customer relationship-building and key account engagements as needed
Requirements
- 4-6 years of experience in software sales, specifically account management
- Experience managing a book of business with quota and revenue responsibility
- Demonstrated success with renewals and driving expansion revenue
- Hands-on experience with HubSpot or a similar CRM platform
- Experience in unified communications or collaboration platforms, or selling adjacent technologies is strongly preferred
- Experience managing enterprise, government, healthcare, or finance accounts
- Familiarity with MEDICC, MEDPICC, or a similar qualification framework
- Ability to travel for customer meetings as needed
- Ability to build strong customer relationships and maintain active engagement across a portfolio of accounts
- Confidence leading renewal and expansion conversations and moving opportunities forward with urgency
- Strong communication skills across customer-facing, partner-facing, and internal interactions
- Comfort working in a fast-moving environment with multiple active priorities and revenue goals
- Ability to translate product capabilities into practical customer value and business outcomes
- Sound judgment in identifying account health signals, addressing objections, and responding proactively to risk
- Discipline in forecasting, pipeline management, and CRM hygiene, with strong attention to opportunity status and next steps
- Ability to collaborate effectively across internal teams and external partner networks
Benefits
We offer a fully remote environment, plus a competitive benefits package including medical, dental, vision, company-paid life insurance and disability policies, 401(k) with a generous matching program, and paid time off.
About Akkadian Labs
Sourced by ZipRecruiter
Industry
Software development
Company size
51 - 200 Employees
Headquarters location
New York, NY, US
Year founded
2015