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Remote Technical Account Manager Associate Jobs in Chicago, IL

PolyAI

Account Manager

Chicago, IL · Remote

$172K - $192K/yr

PolyAI is searching for a US-Based Account Manager , reporting directly to the VP of Account ... Understanding and clearly communicating the benefits of complex, technical solutions to early ...

Amazon

Senior Account Manager, CPG

Chicago, IL · Remote

... Technical Account Managers, Partner Sales/Development Managers, and Specialist Sales teams to deliver comprehensive solutions and drive partner opportunities - Leverage AWS Migration Acceleration ...

Amazon

Senior Account Manager, CPG

Chicago, IL · Remote

... Technical Account Managers, Partner Sales/Development Managers, and Specialist Sales teams to deliver comprehensive solutions and drive partner opportunities - Leverage AWS Migration Acceleration ...

Oktopost

Account Manager

Chicago, IL · On-site +1

$100/day

  • Medical

  • Retirement

  • PTO

Are you an experienced Account Manager, Account Executive, or Customer Success star? Looking to ... Collaborate with Solutions Managers to address clients' technical requests and ensure they receive ...

Amazon

Senior Account Manager, CPG

Chicago, IL · Remote

... Technical Account Managers, Partner Sales/Development Managers, and Specialist Sales teams to deliver comprehensive solutions and drive partner opportunities - Leverage AWS Migration Acceleration ...

Amazon

Senior Account Manager, CPG

Chicago, IL · Remote

... Technical Account Managers, Partner Sales/Development Managers, and Specialist Sales teams to deliver comprehensive solutions and drive partner opportunities - Leverage AWS Migration Acceleration ...

Oktopost

Account Manager

Chicago, IL · Remote

$100/day

Are you an experienced Account Manager, Account Executive, or Customer Success star? Looking to ... Collaborate with Solutions Managers to address clients' technical requests and ensure they receive ...

Oktopost

Account Manager

Chicago, IL · On-site +1

$100/day

  • Medical

  • Retirement

  • PTO

Are you an experienced Account Manager, Account Executive, or Customer Success star? Looking to ... Collaborate with Solutions Managers to address clients' technical requests and ensure they receive ...

Belay Diagnostics

Account Manager

Chicago, IL · Remote

$90K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

The Role The Account Manager is an essential member of Belay Diagnostics' commercial organization ... Candidates will need to demonstrate strong technical proficiency with standard business ...

Sbdinc

Account Manager, Engineered Products

Chicago, IL · Remote

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Account Manager - Engineered Products - Midwest Region Remote/Field based - 50-75% Regional Travel ... Apply your experience sellingengineered or technical productsto support customer applications and ...

Provectus

Account Manager

Mundelein, IL · Remote

$200K/yr

We are looking for an Account Manager to own and grow Provectus's existing client base on the East ... Comfortable operating at multiple levels within a client -- from project leads and technical ...

Veolia Environnement SA

Key Account Manager

Oakbrook Terrace, IL · On-site +1

$100K - $140K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Identify key accounts, develop key account strategies, manage customer relationships and execute strategy working with business development, operations and technical division of the Contract ...

Staples, Inc.

Sales Account Manager

Waukegan, IL · On-site +1

... remote work on Fridays. Join a team that powers everyday impact. Quill, a proud member of the ... Associate degree, bachelor's degree, or equivalent work experience. What's needed - Preferred ...

Staples, Inc.

Sales Account Manager

Naperville, IL · On-site +1

... remote work on Fridays. Join a team that powers everyday impact. Quill, a proud member of the ... Associate degree, bachelor's degree, or equivalent work experience. What's needed - Preferred ...

Regal Rexnord

Strategic Account Manager

Downers Grove, IL · On-site +1

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Operating at the intersection of sales, engineering, and product, you will leverage both technical ... 000 associates around the world who help create a better tomorrow by providing sustainable ...

Staples, Inc.

Sales Account Manager

Aurora, IL · On-site +1

... remote work on Fridays. Join a team that powers everyday impact. Quill, a proud member of the ... Associate degree, bachelor's degree, or equivalent work experience. What's needed - Preferred ...

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Showing results 41-60

All JobsTechnical Account Associate JobsRemote Technical Account Manager Associate JobsRemote Technical Account Manager Associate Jobs in Chicago, IL

Remote Technical Account Manager Associate information

See Chicago, IL salary details

$41.2K

$89K

$174.1K

How much do remote technical account manager associate jobs pay per year?

As of Aug 18, 2026, the average yearly pay for remote technical account manager associate in Chicago, IL is $89,031.00, according to ZipRecruiter salary data. Most workers in this role earn between $63,900.00 and $103,500.00 per year, depending on experience, location, and employer.

What is a remote technical account manager associate?

A Remote Technical Account Manager Associate is an entry-level professional who supports clients by managing their technical needs and ensuring they receive optimal service from a company’s products or platforms—all while working remotely. They serve as a liaison between customers and engineering or support teams, help troubleshoot issues, and assist with onboarding and ongoing technical guidance. Their goal is to build strong relationships with clients, resolve technical problems efficiently, and help clients maximize the value of the company’s services.

How does a remote technical account manager associate typically collaborate with internal teams to resolve client issues?

As a Remote Technical Account Manager Associate, you'll regularly coordinate with product, engineering, and support teams to address client concerns and technical challenges. Effective communication is key, as you will often act as a liaison between the client and various internal stakeholders, ensuring that customer needs are clearly understood and prioritized. You'll also participate in virtual meetings, document technical requirements, and track issue resolution progress, making proactive updates to both clients and internal partners. This collaborative approach helps deliver timely solutions and builds strong client relationships.

What are the key skills and qualifications needed to thrive as a remote technical account manager associate, and why are they important?

To thrive as a Remote Technical Account Manager Associate, you need a strong understanding of technical concepts, troubleshooting skills, and a relevant degree or experience in IT or a related field. Familiarity with CRM systems, ticketing platforms, and cloud technologies, as well as certifications like CompTIA or ITIL, are often required. Excellent communication, problem-solving, and customer relationship management skills help you stand out in this client-facing, remote role. These skills are crucial for delivering effective technical support, fostering client satisfaction, and ensuring seamless collaboration across distributed teams.

What is the difference between Remote Technical Account Manager Associate vs Remote Technical Support Specialist?

AspectRemote Technical Account Manager AssociateRemote Technical Support Specialist
Required CredentialsTechnical certifications, customer management experienceTechnical certifications, troubleshooting skills
Work EnvironmentClient-facing, account management focusHelpdesk, troubleshooting, support
Employer & Industry UsageTech companies, SaaS providersIT support, hardware/software vendors
Search & Comparison IntentCustomer relationship, account managementTechnical troubleshooting, support issues

The Remote Technical Account Manager Associate primarily focuses on managing client relationships and ensuring customer success, while the Remote Technical Support Specialist concentrates on troubleshooting technical issues. Both roles require technical certifications and are common in tech and SaaS industries, but their core responsibilities differ—one emphasizes account management, the other technical support.

What are the most commonly searched types of Remote Technical Account Manager jobs in Chicago, IL?

The most popular types of Remote Technical Account Manager jobs in Chicago, IL are:

What cities near Chicago, IL are hiring for Remote Technical Account Manager Associate jobs?

Cities near Chicago, IL with the most Remote Technical Account Manager Associate job openings:

Remote Technical Account Manager Associate jobs near you

Account Manager

PolyAI

Chicago, IL • Remote

$172K - $192K/yr

Full-time

Posted 27 days ago

Job description

PolyAI is the Agentic Dialog Platform for building the conversational enterprise, used to build, run, govern, and improve dialog agents at scale. Powered by Raven, a proprietary dialog model trained on more than a billion enterprise conversations, PolyAI agents are built for complexity, open at every layer, and sovereign by design. PolyAI serves hundreds of enterprises across 75 languages and 25 countries, including Metro Bank, Marriott, PG&E, and UniCredit.

PolyAI is searching for a US-Based Account Manager, reporting directly to the VP of Account Management to commercially manage and grow our Tier 1 customer relationships across a wide variety of verticals. We want you to bring your great experience and skills to help us develop a scalable growth motion that encourages a customer can-do attitude through self service, as well as building executive-level relationships, defining the account strategy, delivering solution-based sales modelling and driving account retention and revenue growth.

Key responsibilities:

  • Manage a book of up to 8 existing Enterprise customer accounts with a focus on account expansion and renewals
  • Main point of contact for the identification and closing of expansions, upselling and cross-selling into new areas of the business and driving new channel expansion
  • Lead customer SteerCo executive meetings bringing together C-level economic buyers with transformation, operations and IT
  • Leverage business reviews to align business and IT buyers with a PolyAI-driven AI roadmap
  • Responsible for retaining existing customers through renewal and delivering customer lifetime value, executing on specific commercial plays to drive high retention rates
  • Work alongside our solution consulting team to create bespoke / tailored demos to convert potential use cases into reality
  • Accountable for accurate forecasting leveraging MEDDPIC methodology of in-Quarter deals and pipeline generation within Gong
  • Create tailored ROI models tailored to specific verticals that cover revenue generation and cost efficiency plays
  • Leverage our Command of the Message Sales methodology to foster expanded multi-threaded relationships within a customer department for cross-selling our solution into new areas of the business
  • Voice of the customer internally within PolyAI, partnering alongside our Deployment Strategists to drive product usage and ongoing quality of the virtual agent

Requirements:

  • Minimum of 4-years experience in Account Management type positions owning renewals & expansions of existing customers
  • Proven history in value-selling and fostering relationships at champion / decision maker level, including; executives, business, and technical leaders.
  • Sales experience with a call center operations background.
  • Previous AI experience within the space is nice to have.
  • Understand the importance of mapping out and calculating Return of Investment (ROI) models that support a business decision around cost savings, revenue generation, improved CX and reduction in wait times
  • Successful results meeting/exceeding sales goals, revenue expansion, new product adoption and identifying new use cases across additional areas of the business.
  • Proven results that consistently meet and exceed annual retention targets and booking quota
  • Experience selling solutions embracing SaaS, system and performance software and innovative devices. Ability to communicate analytical results a critical success factor for this role
  • Understanding and clearly communicating the benefits of complex, technical solutions to early adopters and visionaries at executive and team levels. Ability to understand and communicate about Artificial Intelligence (AI) a plus

Your Style:

  • Self-starter, willing to balance multiple customer and internal priorities
  • Energised to build out a scalable growth model within customer success
  • Entrepreneurial spirit combined with a scrappy, competitive, and optimistic outlook

We provide a competitive salary range for this role - which is $120,000 – $135,000 base salary / $172,000-$192,500 OTE - depending on level and experience. Please note this range is intended as a guide, not a guarantee. Final compensation will be based on individual qualifications, relevant experience, and the scope of the role.

In addition to salary, this position includes equity in the business, giving you the opportunity to share in the company's long-term success.

Benefits