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Remote Technical Account Manager Associate Jobs in Texas

AIQ

Technical Account Manager

Dallas, TX · On-site +1

$65K - $75K/yr

We're a fully remote team of builders who love turning complex problems into simple, elegant ... About the Role We are looking for a Technical Account Manager (TAM) who thrives at the intersection ...

Renesas Electronics

Technical Account Manager

Frisco, TX · On-site +1

$109K - $130K/yr

As a Technical Account Manager , you'll be the trusted advisor for a portfolio of Altium ... Our people-first culture and global support system, including the remote work option and Employee ...

Cupix

Technical Account Manager

Austin, TX · On-site +1

As a successful Technical Account Manager, you'll use your consultative mindset to leverage Cupix ... A flexible remote-work policy * Referral bonuses for helping us grow our world-class team. * Join a ...

Secur-Serv

Technical Account Manager

Fort Worth, TX · On-site +1

This is a remote, work-from-home position covering a specific territory, and we are searching for a ... POSITION SUMMARY The Technical Account Manager will serve as a strategic and technical advisor to ...

Cupix

Technical Account Manager

Austin, TX · On-site +1

As a successful Technical Account Manager, you'll use your consultative mindset to leverage Cupix ... A flexible remote-work policy * Referral bonuses for helping us grow our world-class team. * Join a ...

Miro

About the Role We are seeking a Technical Account Manager (TAM) to partner with Enterprise customers and help them maximize the business value of their investment in Miro. As a TAM, you will act as a ...

Kibo Commerce

Technical Account Manager

Chandler, TX · Remote

ABOUT THIS ROLE As a Technical Account Manager at Kibo, you will be the go-to technical expert for ... By joining Kibo, you will be part of a team of Kibonauts all over the world in a remote-friendly ...

SpyCloud

Technical Account Manager (TAM)

Austin, TX · On-site +1

$96K - $125K/yr

The Technical Account Manager (TAM) works closely with SpyCloud's customers and draws on their ... In addition to our engaging workspace in South Austin, flexible and remote-friendly work options ...

Commerce

Technical Account Manager

Austin, TX · Remote

At Commerce we are looking for a Technical Account Manager based in Austin, Texas. In this role, you will operate as the lead technical point of contact for any and all matters specific to your ...

Varicent

Technical Account Manager - Remote

Austin, TX · On-site +1

$92K - $121K/yr

Varicent's Customer Success team is actively seeking a Technical Account Manager with an analytic ... Flexibility - Work where you thrive, with remote and hybrid options available across most regions ...

VAST Data

Technical Account Manager - USA

Dallas, TX · On-site +1

... account, and manage escalations for your particular customer(s). You will be responsible for ... We're a growing global team and a fully remote company. * Highly organized. We track everything in ...

Cisco

Technical Account Manager - FedRAMP

Austin, TX · On-site +1

The TAM provides select account premium support for those that purchase the TAM service, and the ... The ability to work effectively in a remote or virtual team environment * Excellent presentation ...

Cisco

Technical Account Manager - FedRAMP

Austin, TX · On-site +1

The TAM provides select account premium support for those that purchase the TAM service, and the ... The ability to work effectively in a remote or virtual team environment * Excellent presentation ...

Cisco

Technical Account Manager - FedRAMP

Austin, TX · On-site +1

The TAM provides select account premium support for those that purchase the TAM service, and the ... The ability to work effectively in a remote or virtual team environment * Excellent presentation ...

JDA

Sr. Technical Account Advisor

Dallas, TX · Remote

$130K - $163K/yr

Dallas, TX - candidate must be local to Dallas (mostly remote with occasional inoffice presence ... The TAM partners closely with internal support, consulting, and product teams to help manage system ...

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Remote Technical Account Manager Associate information

What is the difference between Remote Technical Account Manager Associate vs Remote Technical Support Specialist?

AspectRemote Technical Account Manager AssociateRemote Technical Support Specialist
Required CredentialsTechnical certifications, customer management experienceTechnical certifications, troubleshooting skills
Work EnvironmentClient-facing, account management focusHelpdesk, troubleshooting, support
Employer & Industry UsageTech companies, SaaS providersIT support, hardware/software vendors
Search & Comparison IntentCustomer relationship, account managementTechnical troubleshooting, support issues

The Remote Technical Account Manager Associate primarily focuses on managing client relationships and ensuring customer success, while the Remote Technical Support Specialist concentrates on troubleshooting technical issues. Both roles require technical certifications and are common in tech and SaaS industries, but their core responsibilities differ—one emphasizes account management, the other technical support.

How does a Remote Technical Account Manager Associate typically collaborate with internal teams to resolve client issues?

As a Remote Technical Account Manager Associate, you'll regularly coordinate with product, engineering, and support teams to address client concerns and technical challenges. Effective communication is key, as you will often act as a liaison between the client and various internal stakeholders, ensuring that customer needs are clearly understood and prioritized. You'll also participate in virtual meetings, document technical requirements, and track issue resolution progress, making proactive updates to both clients and internal partners. This collaborative approach helps deliver timely solutions and builds strong client relationships.

What are the key skills and qualifications needed to thrive as a Remote Technical Account Manager Associate, and why are they important?

To thrive as a Remote Technical Account Manager Associate, you need a strong understanding of technical concepts, troubleshooting skills, and a relevant degree or experience in IT or a related field. Familiarity with CRM systems, ticketing platforms, and cloud technologies, as well as certifications like CompTIA or ITIL, are often required. Excellent communication, problem-solving, and customer relationship management skills help you stand out in this client-facing, remote role. These skills are crucial for delivering effective technical support, fostering client satisfaction, and ensuring seamless collaboration across distributed teams.

What is a Remote Technical Account Manager Associate?

A Remote Technical Account Manager Associate is an entry-level professional who supports clients by managing their technical needs and ensuring they receive optimal service from a company’s products or platforms—all while working remotely. They serve as a liaison between customers and engineering or support teams, help troubleshoot issues, and assist with onboarding and ongoing technical guidance. Their goal is to build strong relationships with clients, resolve technical problems efficiently, and help clients maximize the value of the company’s services.
What are the most commonly searched types of Remote Technical Account Manager jobs in Texas? The most popular types of Remote Technical Account Manager jobs in Texas are:
What cities in Texas are hiring for Remote Technical Account Manager Associate jobs? Cities in Texas with the most Remote Technical Account Manager Associate job openings:
Remote Technical Account Manager Associate jobs near you

Technical Account Manager

AIQ

Dallas, TX • On-site, Remote

$65K - $75K/yr

Full-time

Medical, Dental, Vision, Retirement

Posted 21 hours ago

Job description

About Alpine IQ
Alpine IQ (AIQ) was founded in 2019 to help companies make sense of their customer data and turn it into real, measurable outcomes. What started as a focused data-unification platform has evolved into a full suite of tools used by brands, retailers, and digital businesses of every size, from fast-growing startups to global enterprises.
We're a fully remote team of builders who love turning complex problems into simple, elegant solutions. Our products streamline operations, power smarter decision-making, and help businesses create personalized, connected experiences for their customers.
If you're energized by fast-moving environments, creative challenges, and work that genuinely moves the needle, you'll feel at home here.
About the Role
We are looking for a Technical Account Manager (TAM) who thrives at the intersection of technology and customer success. This role is critical in ensuring our customers receive exceptional service, ongoing value, and technical guidance. You will act as a trusted advisor, helping customers navigate technical challenges, optimize their use of our platform, and achieve their business goals.
What You'll Do
  • Build strong, long-term relationships with key stakeholders across assigned accounts
  • Serve as the primary technical point of contact for customers, providing hands-on support and guidance
  • Troubleshoot and resolve complex technical issues across APIs, integrations, and platform functionality
  • Lead customer calls to address questions, provide solutions, and ensure successful outcomes
  • Manage technical projects such as implementations, data transfers, and system configurations
  • Collaborate cross-functionally with Product, Engineering, Support, and Sales teams
  • Relay customer feedback to internal teams to help shape product improvements
  • Document processes, solutions, and technical knowledge for internal and external use
  • Manage multiple priorities while maintaining a high level of attention to detail
  • Provide occasional after-hours support as needed

What You Bring
  • Strong technical foundation including SQL, APIs, and scripting (Python or similar)
  • Familiarity with Linux command line and GitHub
  • Exposure to Go (Golang) is a plus
  • Ability to diagnose and resolve complex technical issues efficiently
  • Excellent communication skills with the ability to translate technical concepts to non-technical audiences
  • Strong organizational skills with the ability to manage multiple projects simultaneously
  • Customer-first mindset with a focus on delivering outcomes and value
  • Experience working within SaaS platforms and cloud-based environments

Experience
  • 3+ years of experience in Technical Account Management, Customer Support, or a similar role in a SaaS environment
  • Bachelor's degree in Computer Science, Information Technology, Business, or a related field preferred
  • Experience working with CRM systems and technical troubleshooting tools

Bonus Points
  • Experience supporting APIs or integrations in a customer-facing role
  • Professional certifications in relevant technologies or methodologies
  • Experience mentoring or supporting junior team members

How You'll Be Measured
  • Customer satisfaction and feedback scores
  • Retention and renewal rates across assigned accounts
  • Successful and timely completion of technical projects
  • Quality of cross-functional collaboration
  • Ability to identify opportunities for account growth and expansion

Work Environment
  • This is a fully remote position
  • Employees must have access to a quiet, professional workspace
  • Reliable, secure high-speed internet is required
  • Camera-on participation is expected for collaborative and customer-facing meetings
  • Company-issued equipment will be provided

Benefits and Perks
At Alpine IQ, we believe feedback is a gift, ownership drives impact, and great people build great products. If you are passionate about solving technical challenges and building meaningful customer relationships, we encourage you to apply.
  • Medical, Dental, Vision, and ancillary benefits
  • 401(k) Company Match
  • Flexible Time Off
  • Home Office Benefit
  • Paid Parental Leave
  • Virtual Events
  • Company Laptop
  • and More!

Ready to embark on this adventure together? We can't wait to meet you and explore the endless possibilities.
The pay range for this role is:
65,000 - 75,000 USD per year (Remote)

Apply