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Remote Technical Account Manager Associate Jobs in Tennessee

WorkWave

Account Manager - SMB Sales

Nashville, TN · On-site +1

$65K - $70K/yr

WorkWave is looking for a driven Account Manager who possesses strong consultative and presentation ... Join our Remote-First Global Work Community: WorkWave provides an innovative and dynamic remote ...

RenewableWorks

Account Manager, Skilled Trades

Nashville, TN · On-site +1

$80K - $100K/yr

The Account Manager is responsible for managing and cultivating relationships with contractors and ... Remote office work environment; frequently required to stand, walk, sit, talk, and/or hear for long ...

TrueBlue

Account Manager, Skilled Trades

Nashville, TN · On-site +1

$80K - $100K/yr

The Account Manager is responsible for managing and cultivating relationships with contractors and ... Remote office work environment; frequently required to stand, walk, sit, talk, and/or hear for long ...

Rubato Media, LLC

Google Ads Account Manager

Knoxville, TN · On-site +1

$50K - $75K/yr

Even though we are a remote team, we collaborate daily via face-to-face calls. Together, we work to ... We don't believe in the traditional agency that sells in clients and "manages" them. We believe ...

PeopleReady

Account Manager, Skilled Trades

Nashville, TN · On-site +1

$80K - $100K/yr

The Account Manager is responsible for managing and cultivating relationships with contractors and ... Remote office work environment; frequently required to stand, walk, sit, talk, and/or hear for long ...

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All JobsTechnical Account Associate JobsRemote Technical Account Manager Associate JobsRemote Technical Account Manager Associate Jobs in Tennessee

Remote Technical Account Manager Associate information

What is a remote technical account manager associate?

A Remote Technical Account Manager Associate is an entry-level professional who supports clients by managing their technical needs and ensuring they receive optimal service from a company’s products or platforms—all while working remotely. They serve as a liaison between customers and engineering or support teams, help troubleshoot issues, and assist with onboarding and ongoing technical guidance. Their goal is to build strong relationships with clients, resolve technical problems efficiently, and help clients maximize the value of the company’s services.

How does a remote technical account manager associate typically collaborate with internal teams to resolve client issues?

As a Remote Technical Account Manager Associate, you'll regularly coordinate with product, engineering, and support teams to address client concerns and technical challenges. Effective communication is key, as you will often act as a liaison between the client and various internal stakeholders, ensuring that customer needs are clearly understood and prioritized. You'll also participate in virtual meetings, document technical requirements, and track issue resolution progress, making proactive updates to both clients and internal partners. This collaborative approach helps deliver timely solutions and builds strong client relationships.

What are the key skills and qualifications needed to thrive as a remote technical account manager associate, and why are they important?

To thrive as a Remote Technical Account Manager Associate, you need a strong understanding of technical concepts, troubleshooting skills, and a relevant degree or experience in IT or a related field. Familiarity with CRM systems, ticketing platforms, and cloud technologies, as well as certifications like CompTIA or ITIL, are often required. Excellent communication, problem-solving, and customer relationship management skills help you stand out in this client-facing, remote role. These skills are crucial for delivering effective technical support, fostering client satisfaction, and ensuring seamless collaboration across distributed teams.

What is the difference between Remote Technical Account Manager Associate vs Remote Technical Support Specialist?

AspectRemote Technical Account Manager AssociateRemote Technical Support Specialist
Required CredentialsTechnical certifications, customer management experienceTechnical certifications, troubleshooting skills
Work EnvironmentClient-facing, account management focusHelpdesk, troubleshooting, support
Employer & Industry UsageTech companies, SaaS providersIT support, hardware/software vendors
Search & Comparison IntentCustomer relationship, account managementTechnical troubleshooting, support issues

The Remote Technical Account Manager Associate primarily focuses on managing client relationships and ensuring customer success, while the Remote Technical Support Specialist concentrates on troubleshooting technical issues. Both roles require technical certifications and are common in tech and SaaS industries, but their core responsibilities differ—one emphasizes account management, the other technical support.

What are the most commonly searched types of Remote Technical Account Manager jobs in Tennessee?

The most popular types of Remote Technical Account Manager jobs in Tennessee are:

What cities in Tennessee are hiring for Remote Technical Account Manager Associate jobs?

Cities in Tennessee with the most Remote Technical Account Manager Associate job openings:

Remote Technical Account Manager Associate jobs near you

Senior Account Manager-Healthcare

MindCare Solutions

Hendersonville, TN • Remote

$65K - $70K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 22 days ago

Job description

Senior Account Manager MindCare Solutions is a leading provider of behavioral health services to long-term care communities, hospitals, emergency departments and outpatient clinics. We are seeking a highly organized Healthcare Senior Account Manager to work in a remote capacity; up to 50% travel required. This position will assist our account operations throughout the nation.

Compensation: $65,000-$70,000 salary plus bonus opportunity Position Summary: Manage key national client accounts Secure and retain business through professional, consultative and proactive sales activities Analyze potential opportunities and develop plans for each Key target account Develop in-depth knowledge of the customer organization Oversee customer and physician satisfaction by consistent communication Responsible for meeting metrics around encounters and growth in current accounts Travel quarterly to all assigned client accounts for strategic effectiveness Implement and oversee services for various behavioral health entities, including FSEDs, EDs, and Inpatient facilities Provide workflow and technology education to the facility staff Train physicians on the use of internal and customer-specific external applications Review, update and manage physician schedules in coordination with customer needs Ensure appropriate coverage requirements are met Serve as primary point of contact for physician inquiries/needs and provide timely solutions Approve, audit and review timesheets that physicians submit Perform data analysis on patient volume at facilities and divisions Identifying gaps in service and making recommendations for improvement Collaborate with internal teams to enhance service offerings and support customer goals Stay up to date with industry trends and best practices Ensure compliance with relevant regulations and guidelines as needed Benefits: Full health and wellness (Medical, Dental, Vision) Flexible spending account 401K with 4% match Company paid life insurance Voluntary life/AD&D, short/Long term disability Positive work environment/culture Company paid holidays PTO Requirements: Bachelor's degree in nursing preferred. Will also consider healthcare administration, business, or a related field 3-5 years of experience in account management, healthcare, or a related field, preferably in behavioral health Strong interpersonal and communication skills, with the ability to build and maintain relationships Excellent organizational and time management skills, with the ability to manage multiple tasks simultaneously Proficiency in data analysis and reporting, with experience using data visualization tools Ability to work independently and as part of a team, adapting to changing priorities and customer needs Experience with training and onboarding users on software applications Highly proficient in Excel, Word, PowerPoint, and other Microsoft 365 applications Up to 50% travel required Strong understanding of healthcare systems, processes, and regulations.

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