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Remote Technical Account Manager Associate Jobs in Tennessee

Airliquidehr

Account Manager

Nashville, TN · On-site +1

... provide technical support and on-site expertise. * Internal Networking: Success in this remote ... Associates who are members of collective bargaining units should review their bargaining agreement ...

Airliquidehr

Account Manager

Memphis, TN · On-site +1

... provide technical support and on-site expertise. * Internal Networking: Success in this remote ... Associates who are members of collective bargaining units should review their bargaining agreement ...

MGT

Account Manager

Brentwood, TN · On-site +1

Three (3) years of technology/information systems technical solution sales or engineering ... Our world-class work environment encompasses flexible and remote work options, a commitment to ...

APR

Commercial Lines Account Manager

Memphis, TN · On-site +1

$75K - $85K/yr

Fully Remote | Office is located in Memphis Salary Range: $75,000 - $85,000 (Varies with experience ... Technical Proficiency: Strong skills in Microsoft Office Suite (Word, Excel, Outlook). Familiarity ...

APR

Commercial Lines Account Manager

Brentwood, TN · On-site +1

$70K - $80K/yr

Brentwood, Tennessee | Hybrid (willing to consider fully remote for the right candidate) Job ... enhance technical knowledge and capabilities. Qualifications: * A minimum of 5-7 years of ...

i3 Verticals

Key Account Manager

Nashville, TN · On-site +1

Remote (U.S. based) TRAVEL: Up to 25% ESSENTIAL DUTIES & RESPONSIBILITIES: * Building Relationships : Key Account Managers build and improve relationships with clients, key suppliers, and partners.

i3 Verticals

Key Account Manager

Nashville, TN · Remote

Remote (U.S. based) TRAVEL: Up to 25% ESSENTIAL DUTIES & RESPONSIBILITIES: * Building Relationships : Key Account Managers build and improve relationships with clients, key suppliers, and partners.

i3 Verticals

Key Account Manager

Nashville, TN · On-site +1

Remote (U.S. based) TRAVEL: Up to 25% ESSENTIAL DUTIES & RESPONSIBILITIES: * Building Relationships : Key Account Managers build and improve relationships with clients, key suppliers, and partners.

i3 Verticals

Key Account Manager

Nashville, TN · Remote

Remote (U.S. based) TRAVEL: Up to 25% ESSENTIAL DUTIES & RESPONSIBILITIES: * Building Relationships : Key Account Managers build and improve relationships with clients, key suppliers, and partners.

Orica

National Account Manager (US)

Goodlettsville, TN · Remote

$140K/yr

... technical environment Proven track record in developing and maintaining customer relationships ... Remote position may be based in Charlotte, Nashville, or Knoxville Work Schedule: Monday through ...

ReSource Pro

Commercial Lines Account Manager

Nashville, TN · On-site +1

$53K - $91K/yr

The Commercial Lines Account Manager serves as the main point of contact and technical expert on a ... All remote positions are based in the United States, and candidates must reside within the U.S. to ...

ReSource Pro

Commercial Lines Account Manager

Nashville, TN · Remote

$53K - $91K/yr

The Commercial Lines Account Manager serves as the main point of contact and technical expert on a ... All remote positions are based in the United States, and candidates must reside within the U.S. to ...

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All JobsRemote Technical Account Manager Associate JobsRemote Technical Account Manager Associate Jobs in Tennessee

Remote Technical Account Manager Associate information

What is the difference between Remote Technical Account Manager Associate vs Remote Technical Support Specialist?

AspectRemote Technical Account Manager AssociateRemote Technical Support Specialist
Required CredentialsTechnical certifications, customer management experienceTechnical certifications, troubleshooting skills
Work EnvironmentClient-facing, account management focusHelpdesk, troubleshooting, support
Employer & Industry UsageTech companies, SaaS providersIT support, hardware/software vendors
Search & Comparison IntentCustomer relationship, account managementTechnical troubleshooting, support issues

The Remote Technical Account Manager Associate primarily focuses on managing client relationships and ensuring customer success, while the Remote Technical Support Specialist concentrates on troubleshooting technical issues. Both roles require technical certifications and are common in tech and SaaS industries, but their core responsibilities differ—one emphasizes account management, the other technical support.

How does a Remote Technical Account Manager Associate typically collaborate with internal teams to resolve client issues?

As a Remote Technical Account Manager Associate, you'll regularly coordinate with product, engineering, and support teams to address client concerns and technical challenges. Effective communication is key, as you will often act as a liaison between the client and various internal stakeholders, ensuring that customer needs are clearly understood and prioritized. You'll also participate in virtual meetings, document technical requirements, and track issue resolution progress, making proactive updates to both clients and internal partners. This collaborative approach helps deliver timely solutions and builds strong client relationships.

What are the key skills and qualifications needed to thrive as a Remote Technical Account Manager Associate, and why are they important?

To thrive as a Remote Technical Account Manager Associate, you need a strong understanding of technical concepts, troubleshooting skills, and a relevant degree or experience in IT or a related field. Familiarity with CRM systems, ticketing platforms, and cloud technologies, as well as certifications like CompTIA or ITIL, are often required. Excellent communication, problem-solving, and customer relationship management skills help you stand out in this client-facing, remote role. These skills are crucial for delivering effective technical support, fostering client satisfaction, and ensuring seamless collaboration across distributed teams.

What is a Remote Technical Account Manager Associate?

A Remote Technical Account Manager Associate is an entry-level professional who supports clients by managing their technical needs and ensuring they receive optimal service from a company’s products or platforms—all while working remotely. They serve as a liaison between customers and engineering or support teams, help troubleshoot issues, and assist with onboarding and ongoing technical guidance. Their goal is to build strong relationships with clients, resolve technical problems efficiently, and help clients maximize the value of the company’s services.
What are the most commonly searched types of Remote Technical Account Manager jobs in Tennessee? The most popular types of Remote Technical Account Manager jobs in Tennessee are:
What cities in Tennessee are hiring for Remote Technical Account Manager Associate jobs? Cities in Tennessee with the most Remote Technical Account Manager Associate job openings:
Remote Technical Account Manager Associate jobs near you
Director of Technical Account Management, Customer Success, Cybersecurity / DLP

Director of Technical Account Management, Customer Success, Cybersecurity / DLP

Planet Green Search

Nashville, TN • On-site, Remote

Other

Medical, PTO

Posted 23 days ago

Job description

Director of Technical Account Management, Customer Success Director of Technical Account Management, Customer Success

Leading DLP AI Cybersecurity Provider | Remote (US) | Full-Time

The Mission

You're the cybersecurity co-pilot every enterprise trusts when their crown-jewel data is on the line. As the leader of Technical Account Management & Customer Success for a pioneering DLP AI platform, you'll turn complex cybersecurity challenges into seamless wins-onboarding global teams, preventing data leaks before they happen, and proving ROI that makes CISOs sleep better at night.

When a Fortune 500 security team panics at 2 a.m. over an exfiltration alert, you're the voice that turns chaos into control. When a "nice-to-have" becomes a "must-have" DLP policy, you're the one translating real-world cyber risk into product reality. Their cybersecurity victories become your adrenaline rush.

What You'll Actually Do (and why it's next-level)
  • Master the DLP AI Engine Speak fluent regex, ML classification, and behavioral analytics. Debug policy false-positives while briefing the CISO in the same breath.
  • Orchestrate Zero-Friction Onboarding at Cyber Speed Build launch sequences-live fire drills, policy simulators, executive playbooks-that get DLP AI live and enforcing in under 30 days.
  • Run Customer Cyber Health Like a SOC Dashboard Instrument real-time signals (policy adoption, leak attempts blocked, user friction spikes) to predict and prevent churn before the customer feels pain.
  • Fuel the DLP AI Roadmap with Frontline Intel Funnel raw cybersecurity feedback-"this endpoint is blind," "we need USB control yesterday"-straight into sprint zero. Watch your insights ship as zero-day DLP defenses.
  • Scale a World-Class Cyber Success Empire Player-coach today, general tomorrow: hire, train, and arm a team that turns every support ticket into a cybersecurity success story.
  • Triage Like a Cyber Incident Commander Partner with Engineering to reproduce, prioritize, and neutralize DLP gaps before they trend on Dark Web forums.
  • Travel Like a Cyber Road Warrior (30%) Boots-on-ground for red-team workshops, CISO dinners, and turning pilot POCs into multi-year, seven-figure DLP AI deployments.
You, in Bullet-Proof Cyber ArmorSuperpowerProof You Have ItCyber Empathy at ScaleYou read the SOC and the boardroom.DLP AI NinjaCan tune a policy in Postman while calming a frantic GC.Relationship FortifierTurn one DLP champion into an internal cybersecurity sales force.Threat Data BloodhoundSpot exfil patterns like Neo sees code.Cyber StorytellerMake "here's your PII leak map" feel like a TED Talk on steroids.Bonus: Cybersecurity Scar TissueYou've lived through a breach postmortem-or stopped one cold.
The Fine Print (but make it epic)
  • 70% Remote, 30% Cyber Field Ops - Quarterly "DLP War Rooms" in Austin + fly-to-customer breach simulations.
  • Arsenal: Our DLP AI platform, Gainsight, Notion, Loom, Linear, and your unbreakable cyber charisma.
Why You'll Never Look Back

This isn't a job. It's command of the post-sale cybersecurity universe at the company redefining DLP with AI.

You'll report to the CRO, shape product with Engineering, and hold equity that moves when data leaks stop.

Plus, the perks? We secure what matters-including you. Benefits built for balance, growth, and peace of mind in a hybrid world (may vary by country):

  • Health Benefits - Full armor for you and your family.
  • Hybrid Work - Flex between home base and cyber HQ.
  • Unlimited PTO - Recharge to stay sharp on the front lines.
  • Company Swag - Rep the shield. Look cyber sharp.
  • Lunch & Happy Hours - Free fuel for late-night DLP policy jams.
  • Snacks & Drinks - Endless caffeine-some say the best coffee in cybersecurity.

Ready to lead the DLP AI revolution and own customer success like a cyber startup founder with Series B firepower? Drop your resume + a 3-bullet "here's how I 10x'd a cybersecurity outcome" story.

Let's make our DLP AI the platform CISOs swear by in Slack

Director of Technical Account Management, Customer Success

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