2

Remote Technical Account Manager Associate Jobs in Pennsylvania

Inside Account Manager

Cranberry Township, PA · On-site +1

$140K - $200K/yr

Inside Account Manager About Us: At FSI, you'll join a team of passionate professionals dedicated ... Remote. Estimated 5% travel Compensation: The compensation offered for this position will be based ...

Account Manager Sr - SLED

PA · Remote

$84K - $112K/yr

This role focuses on delivering technical solutions and product offerings to grow revenue, expand ... Location This is a remote (work-from-home) position. The selected candidate must be able to meet ...

Bachelor's degree in business, Engineering, or a related technical field. * Skills: Advanced ... WORK ENVIRONMENT This position may be considered remote; however, the employee may also spend time ...

While this is a remote position, successful candidates will be located within the Great Lakes ... Bachelor's degree in Engineering, Marketing or Business Administration or technical field with a ...

Showing results 41-60

Remote Technical Account Manager Associate information

What is a remote technical account manager associate?

A Remote Technical Account Manager Associate is an entry-level professional who supports clients by managing their technical needs and ensuring they receive optimal service from a company’s products or platforms—all while working remotely. They serve as a liaison between customers and engineering or support teams, help troubleshoot issues, and assist with onboarding and ongoing technical guidance. Their goal is to build strong relationships with clients, resolve technical problems efficiently, and help clients maximize the value of the company’s services.

How does a remote technical account manager associate typically collaborate with internal teams to resolve client issues?

As a Remote Technical Account Manager Associate, you'll regularly coordinate with product, engineering, and support teams to address client concerns and technical challenges. Effective communication is key, as you will often act as a liaison between the client and various internal stakeholders, ensuring that customer needs are clearly understood and prioritized. You'll also participate in virtual meetings, document technical requirements, and track issue resolution progress, making proactive updates to both clients and internal partners. This collaborative approach helps deliver timely solutions and builds strong client relationships.

What are the key skills and qualifications needed to thrive as a remote technical account manager associate, and why are they important?

To thrive as a Remote Technical Account Manager Associate, you need a strong understanding of technical concepts, troubleshooting skills, and a relevant degree or experience in IT or a related field. Familiarity with CRM systems, ticketing platforms, and cloud technologies, as well as certifications like CompTIA or ITIL, are often required. Excellent communication, problem-solving, and customer relationship management skills help you stand out in this client-facing, remote role. These skills are crucial for delivering effective technical support, fostering client satisfaction, and ensuring seamless collaboration across distributed teams.

What is the difference between Remote Technical Account Manager Associate vs Remote Technical Support Specialist?

AspectRemote Technical Account Manager AssociateRemote Technical Support Specialist
Required CredentialsTechnical certifications, customer management experienceTechnical certifications, troubleshooting skills
Work EnvironmentClient-facing, account management focusHelpdesk, troubleshooting, support
Employer & Industry UsageTech companies, SaaS providersIT support, hardware/software vendors
Search & Comparison IntentCustomer relationship, account managementTechnical troubleshooting, support issues

The Remote Technical Account Manager Associate primarily focuses on managing client relationships and ensuring customer success, while the Remote Technical Support Specialist concentrates on troubleshooting technical issues. Both roles require technical certifications and are common in tech and SaaS industries, but their core responsibilities differ—one emphasizes account management, the other technical support.

What are the most commonly searched types of Remote Technical Account Manager jobs in Pennsylvania?

The most popular types of Remote Technical Account Manager jobs in Pennsylvania are:

What cities in Pennsylvania are hiring for Remote Technical Account Manager Associate jobs?

Cities in Pennsylvania with the most Remote Technical Account Manager Associate job openings:

Regional Account Manager - Philadelphia

Storage Solutions Inc

Philadelphia, PA • Remote

Full-time

Medical, Dental, Vision, Retirement, PTO

Re-posted 19 days ago


Job description

Description

Job Title: Regional Account Manager - Philadelphia

Department: Sales
Location: Remote/Field-Based - Philadelphia
Employment Type: Full-Time

Reporting to the Director of Business Development, the Regional Account Manager - Business Development is responsible for establishing and growing Storage Solutions' presence within a defined geographic region. This role is a true market builder, focused on creating awareness, generating net new opportunities, and closing profitable revenue in regions where Storage Solutions does not yet have boots on the ground. This is an opportunity to build a territory, not inherit one.

The Regional Account Manager will own the full sales cycle-from prospecting and first appointments through solution development and close -while collaborating closely with the Director of Business Development, internal SDRs, engineering, project management, and marketing.

OVERALL RESPONSIBILITIES
Business Development & Market Entry

  • Establish Storage Solutions' brand presence and reputation within an assigned region
  • Identify and pursue net-new business opportunities in manufacturing, warehousing, and logistics environments
  • Develop and execute a regional market strategy focused on greenfield account acquisition
  • Generate first appointment ever(s) through proactive prospecting, networking, and outbound activity
  • Build a territory from the ground up by identifying target accounts, verticals, and key decision-makers

Sales Execution & Revenue Ownership

  • Sell complex, high-value warehouse and automation solutions
  • Own the full sales cycle, from initial engagement through proposal, negotiation, and close
  • Develop solution-based proposals in collaboration with engineering and project teams
  • Close profitable revenue and maintain accountability to end-of-year Gross Profit (GP)
  • Maintain an active, healthy sales pipeline aligned with regional GP targets
  • Accurately forecast revenue and update CRM with opportunity status and activity

Account Development

  • Grow wallet share within newly acquired and developing accounts
  • Develop long-term, consultative relationships with customers and strategic partners
  • Maintain consistent communication and follow-up throughout the sales and project lifecycle
  • Support account transitions into expansion and repeat business opportunities

Collaboration & Coaching Alignment

  • Work closely with the Director of Business Development on territory strategy and individual growth plans
  • Partner with internal SDRs to align outbound efforts, messaging, and target account focus
  • Coordinate with Marketing to support regional awareness-building initiatives
  • Collaborate with Project Management and Engineering to ensure strong handoff and exceptional customer experience
  • Participate in trade shows, regional events, and industry functions as needed

KNOWLEDGE & SKILLS REQUIREMENTS

  • Industry Experience - Proven sales experience within the material handling, intralogistics, automation or related industries
  • Hunter Mentality - Demonstrated success building a territory and book of business from the ground up
  • Sales Execution - Ability to manage and close complex solution-based sales
  • Business Development Expertise - Skilled in prospecting, discovery, and early-stage opportunity qualification
  • Communication Skills - Clear, confident, and persuasive communicator across all levels of an organization
  • Strategic Thinking - Ability to identify market opportunities and design regional growth plans
  • Self-Direction - Thrives in a remote, autonomous environment with minimal day-to-day oversight
  • CRM Proficiency - Comfortable managing pipeline, forecasting, and activity tracking
  • Bachelor's degree or equivalent experience preferred

PROFESSIONAL QUALITIES

  • Entrepreneurial and growth-oriented mindset
  • Highly accountable with strong ownership of outcomes
  • Persistent, resilient, and comfortable with ambiguity
  • Organized and disciplined in managing pipeline and territory
  • Collaborative team player who values cross-functional partnerships
  • Curious, consultative problem-solver focused on customer value

WORK CONDITIONS

  • Remote and field-based role within an assigned region
  • Frequent local travel; occasional overnight travel as needed
  • Evening or weekend work may be required based on customer schedules and events

COMPENSATION

  • Competitive base salary plus commission on revenue
  • Commission structure aligned to profitable growth and closing performance

Why work for Storage Solutions?

At Storage Solutions, our greatest asset is our people. We have built a team of passionate intralogistics experts who collaborate and partner with distribution and fulfillment operations across North America and worldwide. We believe in providing tailored solutions for every square foot of an operation, and behind these solutions is a carefully selected team that shares our vision, culture, and core values.


We are committed to fostering a supportive and inclusive workplace where every team member can thrive. When you join us, you become part of a family that values your growth, well-being, and contributions. Together, we innovate, solve challenges, and celebrate successes.

Additional Benefits

  • Competitive Salary and Bonus Structure
  • Generous Paid Time Off
  • Medical, Dental, and Vison Benefits
  • 401K with Company Match
  • Company HSA Contribution
  • Professional Growth Opportunities