ZipRecruiter

Log In

2

Remote Technical Account Manager Associate Jobs in Pennsylvania

APR

Commercial Lines Account Manager

Norristown, PA · On-site +1

$75K - $90K/yr

Norristown, PA | Hybrid (willing to consider fully remote for the right candidate) Job Overview ... enhance technical knowledge and capabilities. Qualifications: * A minimum of 5-7 years of ...

APR

Commercial Lines Account Manager

Williamsport, PA · On-site +1

$75K - $90K/yr

Williamsport, PA | Hybrid (willing to consider fully remote for the right candidate) Job Overview ... enhance technical knowledge and capabilities. Qualifications: * A minimum of 5-7 years of ...

APR

Commercial Lines Account Manager

Philadelphia, PA · On-site +1

$70K - $80K/yr

Philadelphia, Pennsylvania | Hybrid (willing to consider fully remote for the right candidate) Job ... enhance technical knowledge and capabilities. Qualifications: * A minimum of 5-7 years of ...

Roquette

Account Manager

Philadelphia, PA · On-site +1

$125K - $170K/yr

As an Account Manager, you willbe responsible forgrowing an assigned portfolio of customers ... Partnercross-functionallywith Technical Development, Customer Technical Support, Marketing, Supply ...

Picus

Channel Account Manager

Philadelphia, PA · Remote

Deliver sales and technical enablement for partner sales reps, SEs, and services teams * Manage the ... Be part of a global remote team who is taking on Exposure Validation and a growing market segment.

Clark National Accounts

Account Coordinator

Lititz, PA · On-site +1

$55K - $60K/yr

Job Summary Based in Lancaster, PA, Clark Associates has been a disruptive force in the foodservice ... Account Management - maintains customer relationships & tracks information, while working ...

Essity

Account Manager Virtual Sales

Philadelphia, PA · On-site +1

Account Manager Virtual Sales - Northeast Who We Are Essity is a global leader in health and ... This will be a remote position responsible for covering the Northeast territories. The ideal ...

previous pagenext page

Showing results 21-40

All JobsTechnical Account Associate JobsRemote Technical Account Manager Associate JobsRemote Technical Account Manager Associate Jobs in Pennsylvania

Remote Technical Account Manager Associate information

What is a remote technical account manager associate?

A Remote Technical Account Manager Associate is an entry-level professional who supports clients by managing their technical needs and ensuring they receive optimal service from a company’s products or platforms—all while working remotely. They serve as a liaison between customers and engineering or support teams, help troubleshoot issues, and assist with onboarding and ongoing technical guidance. Their goal is to build strong relationships with clients, resolve technical problems efficiently, and help clients maximize the value of the company’s services.

How does a remote technical account manager associate typically collaborate with internal teams to resolve client issues?

As a Remote Technical Account Manager Associate, you'll regularly coordinate with product, engineering, and support teams to address client concerns and technical challenges. Effective communication is key, as you will often act as a liaison between the client and various internal stakeholders, ensuring that customer needs are clearly understood and prioritized. You'll also participate in virtual meetings, document technical requirements, and track issue resolution progress, making proactive updates to both clients and internal partners. This collaborative approach helps deliver timely solutions and builds strong client relationships.

What are the key skills and qualifications needed to thrive as a remote technical account manager associate, and why are they important?

To thrive as a Remote Technical Account Manager Associate, you need a strong understanding of technical concepts, troubleshooting skills, and a relevant degree or experience in IT or a related field. Familiarity with CRM systems, ticketing platforms, and cloud technologies, as well as certifications like CompTIA or ITIL, are often required. Excellent communication, problem-solving, and customer relationship management skills help you stand out in this client-facing, remote role. These skills are crucial for delivering effective technical support, fostering client satisfaction, and ensuring seamless collaboration across distributed teams.

What is the difference between Remote Technical Account Manager Associate vs Remote Technical Support Specialist?

AspectRemote Technical Account Manager AssociateRemote Technical Support Specialist
Required CredentialsTechnical certifications, customer management experienceTechnical certifications, troubleshooting skills
Work EnvironmentClient-facing, account management focusHelpdesk, troubleshooting, support
Employer & Industry UsageTech companies, SaaS providersIT support, hardware/software vendors
Search & Comparison IntentCustomer relationship, account managementTechnical troubleshooting, support issues

The Remote Technical Account Manager Associate primarily focuses on managing client relationships and ensuring customer success, while the Remote Technical Support Specialist concentrates on troubleshooting technical issues. Both roles require technical certifications and are common in tech and SaaS industries, but their core responsibilities differ—one emphasizes account management, the other technical support.

What are the most commonly searched types of Remote Technical Account Manager jobs in Pennsylvania?

The most popular types of Remote Technical Account Manager jobs in Pennsylvania are:

What cities in Pennsylvania are hiring for Remote Technical Account Manager Associate jobs?

Cities in Pennsylvania with the most Remote Technical Account Manager Associate job openings:

Remote Technical Account Manager Associate jobs near you

Commercial Lines Account Manager

APR

Norristown, PA • On-site, Remote

$75K - $90K/yr

Full-time

Re-posted 14 days ago

Job description

Job Title: Commercial Lines Account Manager | Client Service Manager | CSR
Salary: $75k- $90k base salary
Location: Norristown, PA | Hybrid (willing to consider fully remote for the right candidate)

Job Overview:

The Commercial Lines Account Manager serves a critical role in our organization, managing a diverse portfolio of commercial insurance accounts. This individual is the primary contact for our clients and is responsible for nurturing these relationships by understanding their needs, providing excellent service, and ensuring their coverage aligns with their business requirements.

Key Responsibilities:

  • Oversee and manage a book of commercial lines accounts, ensuring high levels of customer satisfaction.
  • Respond to client inquiries regarding policy and coverage promptly and professionally.
  • Conduct policy reviews, recommend coverages, and prepare proposals for renewal business and/or additional lines of coverage.
  • Work closely with producers to market new business and negotiate renewals, ensuring optimal coverage/cost ratios.
  • Establish and maintain strong relationships with carrier representatives and underwriters.
  • Understand and utilize agency management software and carrier online rating portals efficiently.
  • Maintain accurate and detailed client and policy information within the agency management system.
  • Stay informed about changes in the insurance industry and engage in continuous professional development to enhance technical knowledge and capabilities.

Qualifications:

  • A minimum of 5-7 years of experience in commercial lines account management or related role in the insurance industry.
  • Property and Casualty license required.
  • Preferred designations: Certified Insurance Counselor (CIC), Chartered Property Casualty Underwriter (CPCU), or equivalent.
  • Proficiency in agency management software, preferably Applied (TAM or EPIC) or AMS360.
  • Strong knowledge of various types of commercial insurance policies.
  • Excellent written and verbal communication skills to effectively communicate with clients, team members, and carriers.
  • Ability to manage multiple tasks, set priorities, and meet deadlines.
  • Proficient with Microsoft Office Suite or related software for producing professional reports, spreadsheets, and presentations.

All inquiries will be kept 100% Confidential

Apply directly to resume@aprcareers.com