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Remote Tech Jobs in Troy, AL (NOW HIRING)

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Remote Tech information

See Troy, AL salary details

$22

$26

$29

How much do remote tech jobs pay per hour?

As of Aug 14, 2026, the average hourly pay for remote tech in Troy, AL is $26.43, according to ZipRecruiter salary data. Most workers in this role earn between $24.86 and $27.98 per hour, depending on experience, location, and employer.

What is a Remote Tech?

A Remote Tech job involves providing technical support, troubleshooting, or IT services from a remote location rather than on-site. Responsibilities may include diagnosing hardware or software issues, assisting customers or employees with technical problems, and maintaining systems remotely. These roles often require strong communication skills, problem-solving abilities, and knowledge of relevant technologies. Remote Tech jobs can be found in various industries, including IT support, cybersecurity, cloud computing, and software development.

Is remote tech actually possible to get remote tech work now?

Remote tech jobs are widely available across various industries, especially in IT, software development, cybersecurity, and technical support. Many companies now offer fully remote positions that require skills in programming, networking, or troubleshooting, often with the use of collaboration tools like Slack or Zoom. Candidates typically need relevant technical skills, experience, and sometimes certifications to qualify for remote tech roles.

What remote tech jobs can be done remotely?

Remote tech jobs include roles such as software developers, IT support specialists, cybersecurity analysts, network administrators, and web designers. These positions often require proficiency with specific tools, programming languages, or certifications and can be performed from any location with internet access, typically during flexible schedules.

What are some common challenges faced by Remote Tech professionals, and how can they be addressed?

Remote Tech professionals often navigate challenges such as troubleshooting issues without physical access to devices, managing multiple support requests, and ensuring clear communication across time zones. Adopting robust remote access tools, maintaining detailed documentation, and setting clear expectations with users can help overcome these hurdles. Successful Remote Techs also proactively stay updated on evolving technologies and collaborate regularly with their teams through virtual meetings to maintain alignment and support quality. Emphasizing organization and ongoing skill development can make these challenges much more manageable. This dynamic environment offers valuable experience for those interested in advancing toward more specialized IT roles.

What are the key skills and qualifications needed to thrive as a Remote Tech?

To excel as a Remote Tech, you need a solid understanding of technical troubleshooting, IT support, and networking fundamentals, often supported by a relevant degree or certifications such as CompTIA A+, Network+, or similar. Familiarity with remote desktop tools, ticketing systems, and collaboration platforms like Slack or Microsoft Teams is commonly required. Strong communication, time management, and self-motivation are crucial soft skills in this position. These skills ensure effective technical support, productive remote collaboration, and reliable service delivery in distributed work environments.

What are the most commonly searched types of Tech jobs in Troy, AL?

The most popular types of Tech jobs in Troy, AL are:

What job categories do people searching Remote Tech jobs in Troy, AL look for?

The top searched job categories for Remote Tech jobs in Troy, AL are:

What cities near Troy, AL are hiring for Remote Tech jobs?

Cities near Troy, AL with the most Remote Tech job openings:

Remote Tech jobs near you
Infographic showing various Remote Tech job openings in Troy, AL as of August 2026, with employment types broken down into 2% As Needed, 73% Full Time, 14% Part Time, 10% Contract, and 1% Nights. Highlights an 92% Physical, 2% Hybrid, and 6% Remote job distribution, with an average salary of $54,974 per year, or $26.4 per hour.

In-Bound Call Center Representative

IronMountain Solutions

Troy, AL • Remote

$16/hr

Full-time

Re-posted 9 days ago

Job description

Inbound Call Center Representative

Work Location:  Fully Remote - Needs to be within one hour of PIV office to pickup equipment and as needed. 345 Perry Hill Road, Bldg. 55 Rm 3-123, Montgomery, AL 36109 or 215 Perry Hill Road, Bldg. 1 Rm GA-119, Montgomery, AL 36109

Schedule:           Full Time

Relocation:          N/A

Salary:                 $16 an hour

Customer Service Representative - DHS ICE HSI Tip Line 

Insight Technology Solutions, Inc. is seeking a highly motivated and organized individual as a Jr Customer Service Representative. This role is part of a team that requires a demonstrable sense of urgency while working independently. We require proactive support to get things done, but also someone who can suggest and implement ways to improve processes for long-term success. A successful candidate will be customer-service oriented, have strong attention to detail and quality, have great organization skills, and can switch gears at a moment's notice. 

Job Responsibilities: 

  • Answer and manage incoming calls and online tips from the public
  • Gather, clarify, and document information related to alleged criminal or suspicious activity
  • Review and assess tips to determine relevance and appropriate action
  • Conduct basic research using government, law enforcement, and open-source systems
  • Accurately document calls, tips, and findings in government systems
  • Prepare and route reports to the appropriate field offices or agencies
  • Escalate urgent or actionable information to designated personnel as needed
  • Follow established procedures, policies, and data privacy requirements
  • Provide professional, courteous customer service

Education and Experience Requirements:

  • 3+ years of experience in a call center 
  • Associate's degree required
  • Experience resolving complex stakeholder or customer issues
  • Proven ability to manage multiple tasks in a high-volume environment
  • Strong multitasking skills, including simultaneous data entry, research, and communication
  • Comfortable working with diverse stakeholders across varying professional backgrounds
  • Strong analytical, research, and problem-solving skills
  • Ability to work independently with minimal supervision
  • Excellent verbal and written communication skills
  • Active listening skills and sound judgment in complex situations
  • Experience supporting or training new customer service representatives
  • Ability to generate ad-hoc reports using internal systems
  • Experience using telephony systems, CRMs/ticketing tools, and Microsoft Office

Apply