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Remote Tech Support Jobs in Pompano Beach, FL (NOW HIRING)

US Remote Dallas and Scottsdale preferred Overview: The Senior Director, Finance IT is a senior ... Support AR, billing, collections, and revenue recognition technology. * Budget & Forecasting: Own ...

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Remote Tech Support information

See Pompano Beach, FL salary details

$25.4K

$40.9K

$62.1K

How much do remote tech support jobs pay per year?

As of Aug 23, 2026, the average yearly pay for remote tech support in Pompano Beach, FL is $40,912.00, according to ZipRecruiter salary data. Most workers in this role earn between $35,300.00 and $44,200.00 per year, depending on experience, location, and employer.

What is a remote tech support?

A Remote Tech Support job involves assisting customers or employees with technical issues related to computer systems, software, or hardware from a remote location. Support is usually provided via phone, email, chat, or remote desktop tools. Remote tech support professionals troubleshoot problems, guide users, and may also help with installing or updating software. This role requires strong communication skills, technical knowledge, and the ability to resolve issues without being physically present. It is popular for its flexibility and the ability to work from virtually anywhere.

How does a remote tech support specialist typically collaborate with other IT team members?

Remote tech support specialists frequently work closely with other IT professionals, such as network administrators, software developers, and cybersecurity teams. Collaboration is often facilitated through digital communication tools like chat platforms, video calls, and shared ticketing systems. This teamwork ensures that complex technical issues are resolved efficiently and that end-users experience minimal downtime. Regular virtual meetings and status updates are common practices to maintain alignment and share critical information within the team.

What are the key skills and qualifications needed to thrive as a remote tech support specialist, and why are they important?

To thrive as a Remote Tech Support specialist, you need a strong understanding of computer systems, troubleshooting techniques, and common operating systems, often supported by a degree or certification in IT or a related field. Familiarity with remote desktop tools, ticketing systems like Zendesk or ServiceNow, and basic networking concepts is typically expected. Excellent communication, patience, and problem-solving skills help you effectively assist users and resolve issues remotely. These skills are crucial for delivering efficient technical support, minimizing downtime, and ensuring customer satisfaction from a distance.

What is the difference between Remote Tech Support vs Help Desk Technician?

AspectRemote Tech SupportHelp Desk Technician
CredentialsIT certifications (CompTIA A+, Network+)IT certifications (CompTIA A+, Network+)
Work EnvironmentRemote, client devices or networksOffice or remote, primarily desktop support
Industry UsageIT support, technical servicesIT support, customer service
Common Search IntentRemote tech support jobs, troubleshootingHelp desk jobs, technical support roles

Remote Tech Support and Help Desk Technician roles share similar credentials and work environments, often involving troubleshooting and customer service. However, Remote Tech Support typically focuses on resolving technical issues remotely for clients or companies, while Help Desk Technicians may handle a broader range of support tasks, including on-site assistance. Both roles are essential in IT support, with overlapping skills but different primary work settings and responsibilities.

What cities near Pompano Beach, FL are hiring for Remote Tech Support jobs?

Cities near Pompano Beach, FL with the most Remote Tech Support job openings:

Infographic showing various Remote Tech Support job openings in Pompano Beach, FL as of August 2026, with employment types broken down into 86% Full Time, 7% Part Time, and 7% Contract. Highlights an 100% Remote job distribution, with an average salary of $40,912 per year, or $19.7 per hour.

Chief Technology Officer - Remote (Americas time zones)

Sell2Rent

Hollywood, FL โ€ข Remote

$1 - $2/mo

Full-time

Posted yesterday

New


Job description

This is a remote position.

Why this role exists

Sell2Rent is a fast-growing residential real estate platform specializing in sale-leaseback transactions. We help homeowners unlock their home equity without moving, while connecting properties with single-family rental investors. We operate in 30+ states and have closed 200+ transactions.

Technology is a key driver of our growth. We’ve built a proprietary operating platform, AI agents for lead qualification and outreach, an investor-matching layer, and a lead engine that supports our sales process.

We’re looking for a Chief Technology Officer (CTO) who sees technology as a growth and revenue engine — not just an engineering function. You’ll work closely with Sales, and Marketing, to use AI, automation, data, and product to generate more qualified leads, improve conversion, accelerate the sales cycle, and close more transactions.

You’ll inherit real, revenue-generating technology, a talented team, and the opportunity to create the technology strategy that will help Sell2Rent scale faster and sell more.

If you’re excited about using technology to drive measurable business results, this is your opportunity to make a major impact.






What you'll own

Technology strategy. You set the direction: architecture, build-vs-buy, which platforms we standardize on, where AI is a genuine advantage and where it's a distraction. You'll be the person in the room who knows what's actually possible and what it costs.

The engineering organization. You lead a distributed team of roughly ten across engineering and data, all of them in Latin America. You'll grow it, structure it, and set the bar.

Scaling the platform. Our twelve-month mandate is to ship the roadmap and scale what we've built — completing the migration off legacy systems, hardening the platform, and getting to a place where the business can grow transaction volume without engineering becoming the bottleneck.

The AI layer. Agents handle a meaningful share of our qualification, outreach, and internal operations today. Deciding how far that goes — and building it so it's a durable advantage rather than a demo — is one of the most interesting problems here.

Resilience and continuity. Security, access governance, vendor management, monitoring, documentation, and the discipline that ensures no single person is ever again the only one who knows how something works. We've learned this lesson the expensive way and we're not repeating it.

Executive partnership. You sit on the Executive Committee. You'll work directly with the CEO and the sales, marketing, and operations leaders — translating what the business needs into what gets built, and telling us honestly when what we're asking for is a bad idea.



RequirementsWho we're looking for
  • 15+ years in technology, with progressive leadership responsibility and time as a CTO, VP of Engineering, or Head of Technology.

  • You've scaled a team and a system before. Not just managed one — took something from working-but-fragile to reliable-at-volume, and grew the org that did it.

  • You are technical enough to be trusted, but your job is not to write the code. You should be able to read our architecture, challenge a design decision, and evaluate a vendor on the merits. We have engineers to build. We need someone who can direct them and know when the answer is wrong.

  • Real depth in AI-driven architecture, cloud infrastructure (we run on GCP), APIs, integrations, and data. Depth, not enthusiasm — you can tell us what LLM-based agents actually break on in production.

  • You find blind spots. Much of the value in your first six months is telling us what we don't know we're missing — in our architecture, our tooling, our security posture, and our process.

  • You lead people well. Our team is remote, distributed, and international. Keeping engineers motivated, growing, and clear on what matters is a large part of this job.

  • Startup-fluent. You're comfortable with ambiguity, limited resources, and making decisions before all the information arrives.

  • Business-minded. You can connect a technical investment to revenue and defend it to a CEO who will ask.

Helpful, not required: real estate, proptech, or fintech experience; running a US-based company with a LatAm engineering team; Spanish.





How this role fits with product

Our CEO owns product direction and will continue to for the foreseeable future, working closely with the commercial leadership team. You own technology, architecture, and execution. You'll have real influence on what we build and strong input on sequencing — but the product roadmap is not yours to set, and we're not planning to hand it over.

We're stating this plainly because the previous version of this role blended both, and the wrong expectation here makes an otherwise great partnership fail. If owning a product is what you're looking for in your next role, this isn't it.




What success looks like

By 90 days — you know where every system, credential, vendor, and dependency lives, and so does someone besides you. You've told us the three things about our architecture that worry you most. The team knows who they report to, what they're building, and why it matters.

By 6 months — the platform migration is on a credible path, engineering has a real operating cadence, and technology decisions are being made deliberately rather than reactively. You've made at least one hire that raises the bar.

By 12 months — we've shipped the roadmap, the platform handles significantly more volume without more people, and our AI capability is a genuine competitive advantage rather than a set of internal tools. Nothing critical depends on any single individual, including you.



BenefitsDetails
  • Location: Remote, with meaningful overlap with US Eastern and Latin America.

  • Compensation: Competitive base plus meaningful equity. We'll be direct about the range early in the process.

  • Team: ~10 in technology and data; company-wide, a lean and fast-moving organization.




Our process
  1. Intro call with the CEO — 45 minutes, mutual fit.

  2. Technical and architectural conversation — we'll walk you through what we've actually built and get your honest read on it.

  3. Meet the engineering team and two executive peers.

  4. A working session on a real problem we're facing. Paid, if it requires meaningful preparation.

  5. References and offer.

We move quickly and we'll tell you where you stand at every step.




Sell2Rent is an equal opportunity employer.