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Remote Tech Support Jobs in Milwaukee, WI (NOW HIRING)

World Wide Technology

Project Coordinator

Racine, WI · Remote

$24.81 - $31.01/hr

Remote - Nationwide, United States Project Coordinator, IT Infrastructure Why WWT? At World Wide ... Experience supporting external customers in a professional services and/or managed services ...

World Wide Technology

Project Coordinator

Kenosha, WI · Remote

$24.81 - $31.01/hr

Remote - Nationwide, United States Project Coordinator, IT Infrastructure Why WWT? At World Wide ... Experience supporting external customers in a professional services and/or managed services ...

World Wide Technology

Project Coordinator

Milwaukee, WI · Remote

$24.81 - $31.01/hr

Remote - Nationwide, United States Project Coordinator, IT Infrastructure Why WWT? At World Wide ... Experience supporting external customers in a professional services and/or managed services ...

Enova International

Be Seen First

Call Center Sales Representative (Remote)

Milwaukee, WI · Remote

$17/hr

Enova International is a leading financial technology company that provides online financial ... In the role of an Application Support Representative, you will undergo a comprehensive three-week ...

New

Morley

Art Director (Remote - Wisconsin)

Milwaukee, WI · On-site +1

$119K - $125K/yr

... support, collateral and social media graphics * Translate conceptual and strategic business ideas ... Keep up to date with trends across culture, design, technology, e-commerce, social media, graphic ...

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All JobsTech Support JobsRemote Tech Support JobsRemote Tech Support Jobs in Milwaukee, WI

Remote Tech Support information

See Milwaukee, WI salary details

$26.6K

$42.8K

$65K

How much do remote tech support jobs pay per year?

As of Sep 5, 2026, the average yearly pay for remote tech support in Milwaukee, WI is $42,839.00, according to ZipRecruiter salary data. Most workers in this role earn between $36,900.00 and $46,300.00 per year, depending on experience, location, and employer.

What is a remote tech support?

A Remote Tech Support job involves assisting customers or employees with technical issues related to computer systems, software, or hardware from a remote location. Support is usually provided via phone, email, chat, or remote desktop tools. Remote tech support professionals troubleshoot problems, guide users, and may also help with installing or updating software. This role requires strong communication skills, technical knowledge, and the ability to resolve issues without being physically present. It is popular for its flexibility and the ability to work from virtually anywhere.

How does a remote tech support specialist typically collaborate with other IT team members?

Remote tech support specialists frequently work closely with other IT professionals, such as network administrators, software developers, and cybersecurity teams. Collaboration is often facilitated through digital communication tools like chat platforms, video calls, and shared ticketing systems. This teamwork ensures that complex technical issues are resolved efficiently and that end-users experience minimal downtime. Regular virtual meetings and status updates are common practices to maintain alignment and share critical information within the team.

What are the key skills and qualifications needed to thrive as a remote tech support specialist, and why are they important?

To thrive as a Remote Tech Support specialist, you need a strong understanding of computer systems, troubleshooting techniques, and common operating systems, often supported by a degree or certification in IT or a related field. Familiarity with remote desktop tools, ticketing systems like Zendesk or ServiceNow, and basic networking concepts is typically expected. Excellent communication, patience, and problem-solving skills help you effectively assist users and resolve issues remotely. These skills are crucial for delivering efficient technical support, minimizing downtime, and ensuring customer satisfaction from a distance.

What is the difference between Remote Tech Support vs Help Desk Technician?

AspectRemote Tech SupportHelp Desk Technician
CredentialsIT certifications (CompTIA A+, Network+)IT certifications (CompTIA A+, Network+)
Work EnvironmentRemote, client devices or networksOffice or remote, primarily desktop support
Industry UsageIT support, technical servicesIT support, customer service
Common Search IntentRemote tech support jobs, troubleshootingHelp desk jobs, technical support roles

Remote Tech Support and Help Desk Technician roles share similar credentials and work environments, often involving troubleshooting and customer service. However, Remote Tech Support typically focuses on resolving technical issues remotely for clients or companies, while Help Desk Technicians may handle a broader range of support tasks, including on-site assistance. Both roles are essential in IT support, with overlapping skills but different primary work settings and responsibilities.

More about Remote Tech Support jobs

What are popular job titles related to Remote Tech Support jobs in Milwaukee, WI?

For Remote Tech Support jobs in Milwaukee, WI, the most frequently searched job titles are:

What job categories do people searching Remote Tech Support jobs in Milwaukee, WI look for?

The top searched job categories for Remote Tech Support jobs in Milwaukee, WI are:

What cities near Milwaukee, WI are hiring for Remote Tech Support jobs?

Cities near Milwaukee, WI with the most Remote Tech Support job openings:

Remote Tech Support jobs near you
Infographic showing various Remote Tech Support job openings in Milwaukee, WI as of August 2026, with employment types broken down into 1% As Needed, 74% Full Time, 21% Part Time, and 4% Contract. Highlights an 92% Physical, 2% Hybrid, and 6% Remote job distribution, with an average salary of $42,839 per year, or $20.6 per hour.

Staff Software Engineer - Embedded Networking (remote)

Johnson Controls

Milwaukee, WI • On-site, Remote

$130K - $180K/yr

Full-time

Posted 18 days ago

Johnson Controls rating

8.0

Company rating: 8.0 out of 10

Based on 415 frontline employees who took The Breakroom Quiz

138th of 545 rated manufacturers

Job description

About Johnson Controls
Johnson Controls, a global leader in thermal management, mission-critical building systems, energy efficiency, and decarbonization, helps customers use energy more productively, reduce carbon emissions, and operate with the precision and resilience required in rapidly expanding industries such as data centers, healthcare, pharmaceuticals, advanced manufacturing, and higher education.
For more than 140 years, Johnson Controls has delivered performance where it really matters. Backed by advanced technology, lifecycle services and an industry-leading field organization, we elevate customer performance, turn goals into real-world results and help move society forward.
Visit johnsoncontrols.com for more information and follow @Johnsoncontrols on social platforms.
What you will do
Our Airwall Zero Trust technology secures mission critical assets around the world. It provides encrypted remote access, protects communication from the edge to the cloud, and makes legacy infrastructure invisible to discovery and attack. For operators running equipment that cannot be patched or taken offline, that combination is the difference between a contained incident and a shutdown.
The Staff Software Engineer, Embedded Networking, is a hands-on engineering role at the core of the product. You will extend Airwall onto new classes of devices, modernize a technology stack that has to keep pace with a fast-moving market, and strengthen our competitive position in operational technology security. The work runs from constrained embedded targets up through the secure data path, and it stays close to the code.
Few engineers arrive fluent in identity-based overlay networking, so we hire for systems depth and expect you to pick up the protocol work quickly. You don't have to be a recognized authority on zero trust networking or IPsec on day one, and by the time you're finished here, you will be.
This is a remote position for US based candidates.
How you will do it
  • Extend Airwall onto new classes of devices and hardware targets, taking the platform into environments it does not reach today
  • Own the embedded software running on constrained targets, including OpenWRT, and ARM-based platforms
  • Work deep in the secure data path: identity-based overlay networking, IPsec and ESP, IKE, tunnel encapsulation, NAT traversal, Layer 2 connectivity carried over Layer 3, and certificate-based identity backed by PKI
  • Modernize the Airwall technology stack, retiring what has aged and raising the ceiling on performance, observability, and maintainability
  • Diagnose hard networking failures in live customer environments, down to packet-level analysis
  • Contribute to core codebases and raise the standard for code quality, testing, and performance
  • Mentor engineers across the team and serve as a technical role model

What you will need
Required
  • 8+ years shipping production networking software, with significant time on embedded or kernel-adjacent systems
  • Deep expertise in C, C++, or Rust, with the ability to work across all three
  • Command of the networking stack from Layer 2 through Layer 4, including the judgment to reason about a failure from the wire upward and read a packet capture unaided
  • Hands-on embedded Linux experience on resource-constrained hardware, or OpenWRT
  • Working knowledge of encrypted transport such as IPsec, ESP, and IKE, along with certificate-based identity and PKI
  • A track record of shipping into environments where downtime carries real consequences
  • Clear communication and the judgment to work well across product and engineering teams

Preferred
  • Experience with Host Identity Protocol (RFC 7401) or another identity-based networking overlay
  • Background in operational technology or industrial control systems, including protocols such as BACnet or Modbus
  • Exposure to hardware bring-up, board support packages, or firmware release engineering
  • Contributions to open source networking projects

How we work
  • We build with AI in the loop. We expect you to use coding harnesses such as Claude, Copilot, Codex, or Cursor as part of your normal workflow, and to have the judgment to know where they help and where they get in the way
  • We stay close to customers. You will talk directly with the people running the networks you protect
  • We measure ourselves on what reaches production and holds up there
  • Learn more about our Airwall technology here https://openblue.johnsoncontrols.com/airwall

HIRING SALARY RANGE: $130,000 - $180,000 (Salary to be determined by the education, experience, knowledge, skills, and abilities of the applicant, internal equity, and alignment with market data.) This role offers a competitive Bonus plan that will take into account individual, group, and corporate performance. This position includes a competitive benefits package. The posted salary range reflects the target compensation for this role. However, we recognize that exceptional candidates may bring unique skills and experiences that exceed the typical profile. If you believe your background warrants consideration beyond the stated range, we encourage you to apply. To support an efficient and fair hiring process, we may use technology assisted tools, including artificial intelligence (AI), to help identify and evaluate candidates. All hiring decisions are ultimately made by human reviewers. For details, please visit the About Us tab on the Johnson Controls Careers site at https://jobs.johnsoncontrols.com/about-us
#LI-REMOTE
Johnson Controls International plc. is an equal employment opportunity and affirmative action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, protected veteran status, genetic information, sexual orientation, gender identity, status as a qualified individual with a disability or any other characteristic protected by law. To view more information about your equal opportunity and non-discrimination rights as a candidate, visit EEO is the Law. If you are an individual with a disability and you require an accommodation during the application process, please visit here.

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About Johnson Controls

Sourced by ZipRecruiter

Johnson Controls is a world leader in smart buildings, creating safe, healthy and sustainable spaces. For nearly 140 years, we’ve made buildings better and now we’re transforming them again with our award-winning digital technologies and services. We’re using artificial intelligence and data driven solutions to give you deeper insight into your building’s health, sustainability and performance. It’s changing the way we design, operate and maintain indoor environments and driving to a new era of autonomous buildings. We deliver the blueprint of the future for industries such as healthcare, schools, data centers, airports, stadiums, hotels, manufacturing and beyond through OpenBlue, our comprehensive suite of connected solutions. Johnson Controls offers the world’s largest portfolio of building technology, software and services. Supported by a team of more than 100,000 dedicated employees working across 150 countries, we’re helping customers achieve their sustainability goals and power their mission.

Industry

Machinery manufacturing, water transportation, public safety statistics centers and offices and manufacturing

Company size

10,000+ Employees

Headquarters location

Milwaukee, WI, US

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