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Remote Tech Support Jobs in Madison, WI (NOW HIRING)

Wisconsin

Software Engineer/Developer III

Madison, WI · On-site +1

$90K/yr

... . This position is for a lead web application developer with a solid software development ... We will be happy to support and address questions about remote work or travel during the interview ...

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All JobsTech Support JobsRemote Tech Support JobsRemote Tech Support Jobs in Madison, WI

Remote Tech Support information

See Madison, WI salary details

$27.2K

$43.8K

$66.5K

How much do remote tech support jobs pay per year?

As of Aug 21, 2026, the average yearly pay for remote tech support in Madison, WI is $43,818.00, according to ZipRecruiter salary data. Most workers in this role earn between $37,800.00 and $47,400.00 per year, depending on experience, location, and employer.

What is a remote tech support?

A Remote Tech Support job involves assisting customers or employees with technical issues related to computer systems, software, or hardware from a remote location. Support is usually provided via phone, email, chat, or remote desktop tools. Remote tech support professionals troubleshoot problems, guide users, and may also help with installing or updating software. This role requires strong communication skills, technical knowledge, and the ability to resolve issues without being physically present. It is popular for its flexibility and the ability to work from virtually anywhere.

How does a remote tech support specialist typically collaborate with other IT team members?

Remote tech support specialists frequently work closely with other IT professionals, such as network administrators, software developers, and cybersecurity teams. Collaboration is often facilitated through digital communication tools like chat platforms, video calls, and shared ticketing systems. This teamwork ensures that complex technical issues are resolved efficiently and that end-users experience minimal downtime. Regular virtual meetings and status updates are common practices to maintain alignment and share critical information within the team.

What are the key skills and qualifications needed to thrive as a remote tech support specialist, and why are they important?

To thrive as a Remote Tech Support specialist, you need a strong understanding of computer systems, troubleshooting techniques, and common operating systems, often supported by a degree or certification in IT or a related field. Familiarity with remote desktop tools, ticketing systems like Zendesk or ServiceNow, and basic networking concepts is typically expected. Excellent communication, patience, and problem-solving skills help you effectively assist users and resolve issues remotely. These skills are crucial for delivering efficient technical support, minimizing downtime, and ensuring customer satisfaction from a distance.

What is the difference between Remote Tech Support vs Help Desk Technician?

AspectRemote Tech SupportHelp Desk Technician
CredentialsIT certifications (CompTIA A+, Network+)IT certifications (CompTIA A+, Network+)
Work EnvironmentRemote, client devices or networksOffice or remote, primarily desktop support
Industry UsageIT support, technical servicesIT support, customer service
Common Search IntentRemote tech support jobs, troubleshootingHelp desk jobs, technical support roles

Remote Tech Support and Help Desk Technician roles share similar credentials and work environments, often involving troubleshooting and customer service. However, Remote Tech Support typically focuses on resolving technical issues remotely for clients or companies, while Help Desk Technicians may handle a broader range of support tasks, including on-site assistance. Both roles are essential in IT support, with overlapping skills but different primary work settings and responsibilities.

More about Remote Tech Support jobs

What are popular job titles related to Remote Tech Support jobs in Madison, WI?

For Remote Tech Support jobs in Madison, WI, the most frequently searched job titles are:

What job categories do people searching Remote Tech Support jobs in Madison, WI look for?

The top searched job categories for Remote Tech Support jobs in Madison, WI are:

What cities near Madison, WI are hiring for Remote Tech Support jobs?

Cities near Madison, WI with the most Remote Tech Support job openings:

Remote Tech Support jobs near you
Infographic showing various Remote Tech Support job openings in Madison, WI as of August 2026, with employment types broken down into 1% As Needed, 71% Full Time, 22% Part Time, and 6% Contract. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution, with an average salary of $43,818 per year, or $21.1 per hour.

Speech Language Pathology Assistant (SLPA) - Remote

All Care Therapies

Madison, WI • Remote

$30 - $36/hr

Part-time

Re-posted 17 days ago

Job description

Company Description


All Care Therapies is a leading provider of Physical, Occupational, Speech, and ABA therapy services, delivering care through virtual, in-home, and clinic-based settings across California, Texas, and Nevada. We serve individuals of all ages, combining innovative technology with a collaborative, patient-centered approach. Our dedicated clinicians provide flexible, high-quality care that meets patients where they are, supporting recovery, enhancing communication, and driving meaningful, long-term outcomes.


Job Description


We are actively seeking part-time Speech Language Pathology Assistants (SLPAs) to join our Provider Network. You will have the opportunity to conduct treatment with our pediatric population. We deliver skilled speech therapy services and interventions tailored to the unique needs of our clients with receptive and expressive language disorders, fluency, voice, and apraxia of speech.

Responsibilities

  • Provide remote speech-language therapy services to clients
  • Implement an individual's plan of care via teletherapy
  • Maintain a caseload of pediatric population
  • Keep appropriate and daily documentation
  • Collaborate with families and other professionals to maximize client progress


Qualifications


  • Completion of an accredited Speech and Language Pathology Assistant (SLPA) program approved per ASHA guidelines
  • Active SLPA License in the State of California
  • Minimum 1 year of experience as an SLPA
  • Experience with language, articulation, pragmatics, and parent coaching
  • Experience in a clinic private practice, home health, outpatient clinic, and/or teletherapy setting
  • Experience writing SOAP Notes
  • Technical proficiency to conduct teletherapy through our all-inclusive platform
  • Should be comfortable working with children (18 months+)
  • Bilingual and able to treat in Spanish
  • Experience with fluency, behavioral modifications, adults, & AAC, preferred

Location and Hours

This is a 100% remote opportunity, requiring a minimum commitment of 20 hours per week.

Why Join Us?

Experience the difference of working with a close-knit team of dedicated therapists who value collaboration, mentorship, and shared professional growth.

  • Competitive compensation that recognizes your expertise
  • Flexible scheduling that empowers you to maintain work-life balance
  • A referral bonus program to reward your network
  • A clear pathway for career advancement through leadership development and internal promotion opportunities

Join us and build a rewarding career in an environment that invests in your success.



Monday - Friday 2:00pm - 8:00pm PST