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Remote Tech Support Jobs in Greenville, SC (NOW HIRING)

Remote (US-Based) Apply today to join the 1/5/26 certification class and lock in your spot for tax ... tech challenges. * Experience with inbound/outbound customer support; call center experience is a ...

Remote (US-Based) Apply today to join the 1/5/26 certification class and lock in your spot for tax ... tech challenges. * Experience with inbound/outbound customer support; call center experience is a ...

The work model for the role is: remote, in the United States, supporting the Motion Drive Products ... Stay current with VFD technologies, software updates, and industry trends Our Team Dynamics Our ...

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Remote Tech Support information

See Greenville, SC salary details

$25.4K

$40.9K

$62.1K

How much do remote tech support jobs pay per year?

As of Sep 2, 2026, the average yearly pay for remote tech support in Greenville, SC is $40,884.00, according to ZipRecruiter salary data. Most workers in this role earn between $35,300.00 and $44,200.00 per year, depending on experience, location, and employer.

What is a remote tech support?

A Remote Tech Support job involves assisting customers or employees with technical issues related to computer systems, software, or hardware from a remote location. Support is usually provided via phone, email, chat, or remote desktop tools. Remote tech support professionals troubleshoot problems, guide users, and may also help with installing or updating software. This role requires strong communication skills, technical knowledge, and the ability to resolve issues without being physically present. It is popular for its flexibility and the ability to work from virtually anywhere.

How does a remote tech support specialist typically collaborate with other IT team members?

Remote tech support specialists frequently work closely with other IT professionals, such as network administrators, software developers, and cybersecurity teams. Collaboration is often facilitated through digital communication tools like chat platforms, video calls, and shared ticketing systems. This teamwork ensures that complex technical issues are resolved efficiently and that end-users experience minimal downtime. Regular virtual meetings and status updates are common practices to maintain alignment and share critical information within the team.

What are the key skills and qualifications needed to thrive as a remote tech support specialist, and why are they important?

To thrive as a Remote Tech Support specialist, you need a strong understanding of computer systems, troubleshooting techniques, and common operating systems, often supported by a degree or certification in IT or a related field. Familiarity with remote desktop tools, ticketing systems like Zendesk or ServiceNow, and basic networking concepts is typically expected. Excellent communication, patience, and problem-solving skills help you effectively assist users and resolve issues remotely. These skills are crucial for delivering efficient technical support, minimizing downtime, and ensuring customer satisfaction from a distance.

What is the difference between Remote Tech Support vs Help Desk Technician?

AspectRemote Tech SupportHelp Desk Technician
CredentialsIT certifications (CompTIA A+, Network+)IT certifications (CompTIA A+, Network+)
Work EnvironmentRemote, client devices or networksOffice or remote, primarily desktop support
Industry UsageIT support, technical servicesIT support, customer service
Common Search IntentRemote tech support jobs, troubleshootingHelp desk jobs, technical support roles

Remote Tech Support and Help Desk Technician roles share similar credentials and work environments, often involving troubleshooting and customer service. However, Remote Tech Support typically focuses on resolving technical issues remotely for clients or companies, while Help Desk Technicians may handle a broader range of support tasks, including on-site assistance. Both roles are essential in IT support, with overlapping skills but different primary work settings and responsibilities.

What are popular job titles related to Remote Tech Support jobs in Greenville, SC?

For Remote Tech Support jobs in Greenville, SC, the most frequently searched job titles are:

What job categories do people searching Remote Tech Support jobs in Greenville, SC look for?

The top searched job categories for Remote Tech Support jobs in Greenville, SC are:

What cities near Greenville, SC are hiring for Remote Tech Support jobs?

Cities near Greenville, SC with the most Remote Tech Support job openings:

Infographic showing various Remote Tech Support job openings in Greenville, SC as of August 2026, with employment types broken down into 43% Full Time, 50% Part Time, and 7% Contract. Highlights an 100% Remote job distribution, with an average salary of $40,884 per year, or $19.7 per hour.

Remote Sr Epic Application Coordinator (Professional Billing)

Spartanburg Regional Medical Center

Spartanburg, SC • Remote

Full-time

Re-posted 26 days ago


Spartanburg Regional Healthcare System rating

6.7

Company rating: 6.7 out of 10

Based on 117 frontline employees who took The Breakroom Quiz

534th of 898 rated healthcare providers


Job description

Job Requirements
Shape the technology that powers patient care and join Spartanburg Regional Healthcare System as our Remote Sr Epic Application Coordinator (Professional Billing)!
Location: This position is 100% remote. Eligible applicants must reside in one of the following states: AL, AZ, CT, DE, FL, GA, IN, KS, KY, LA, MD, MI, NC, PA, RI, SC, VA, WV, or WI.
About Spartanburg Regional Healthcare System
Spartanburg Regional Healthcare System is a community centered healthcare organization that has served the Upstate of South Carolina for more than 100 years. The system includes hospitals, physician practices, urgent care centers, and a full range of specialty services. Teams across the system work with a shared purpose: to support patients, families, and communities with compassionate care, innovation, and teamwork. Technology plays an important part in this mission, and Epic powered workflows are essential to delivering safe, high quality care every day.
What This Role Is All About
The Remote Sr Epic Application Coordinator - Professional Billing takes a lead role in designing, improving, and supporting Epic applications that directly affect surgical, procedural, and anesthesia workflows across the health system. This role blends technical expertise, workflow understanding, and project leadership to create reliable and efficient Epic solutions for clinical partners.
Work involves analyzing business processes, identifying system needs, designing application solutions, leading cross departmental discussions, and translating requests into functional and technical requirements. This position handles complex initiatives, conducts impact assessments, supports testing and integration, and collaborates closely with clinical and operational leaders.
The Remote Sr Epic Application Coordinator - Professional Billing also mentors Application Coordinators and System Analysts, brings creative problem solving to challenging issues, and helps lead the implementation of new functionality. This role is ideal for someone who enjoys collaborative problem solving, system optimization, and supporting teams that depend on Epic every day.
Key abilities for this role include:
  • Exhibits a strong knowledge of the Epic Application and the interactions with downstream systems
  • Understanding of the organization and the user community in the analyst's assigned area
  • Leads meetings, prioritizes work requests, resolves conflicts, manages complex application issues, and oversees the implementation of project plan activities
  • Demonstrates strong communication and follow-up skills
  • Ability to probe for information about the underlying needs of the organization and user community, which directly influences how the system will be built
  • Develops and executes integrated testing plans applicable to operational workflows.
  • Participates in vendor provided educational sessions, webinars, and web forums.
  • Exhibits a strong knowledge of change management and communication to help end users accept and become accustomed to the application

Minimum Requirements
Education
• Bachelor's Degree
Experience
• Five years IT experience, 3 years of which is post Epic certification
Or an equivalent combination of related post-secondary education and experience
License/Registration/Certifications
• Epic module certification in Professional Billing
Preferred Requirements
Preferred Education
• Master's Degree in Computer Science or related field
Preferred Experience
• 10 years of Healthcare experience, 7 years of which is IT experience, 5 years of which is post Epic certification

What Spartanburg Regional Healthcare System employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom


Spartanburg Regional Healthcare System logo

About Spartanburg Regional Healthcare System

Sourced by ZipRecruiter

Spartanburg Regional Healthcare System is a leader in the healthcare industry, located in Spartanburg, SC, US. As a comprehensive health system, it offers services encompassing everything from wellness, prevention, and care coordination to specific medical treatments for a wide range of diseases and health issues. Spartanburg Regional Healthcare System was founded in 1921 and has since developed a reputation for excellence and innovative care, growing to include six hospitals, 100 medical offices, 8,000 associates and more than 900 medical staff.

Industry

Recruiting and staffing services

Company size

5,001 - 10,000 Employees

Headquarters location

Spartanburg, SC, US

Year founded

1921