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Remote Tech Support Jobs in Gainesville, FL (NOW HIRING)

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Remote Tech Support information

See Gainesville, FL salary details

$24.5K

$39.4K

$59.8K

How much do remote tech support jobs pay per year?

As of Aug 14, 2026, the average yearly pay for remote tech support in Gainesville, FL is $39,412.00, according to ZipRecruiter salary data. Most workers in this role earn between $34,000.00 and $42,600.00 per year, depending on experience, location, and employer.

What is a remote tech support?

A Remote Tech Support job involves assisting customers or employees with technical issues related to computer systems, software, or hardware from a remote location. Support is usually provided via phone, email, chat, or remote desktop tools. Remote tech support professionals troubleshoot problems, guide users, and may also help with installing or updating software. This role requires strong communication skills, technical knowledge, and the ability to resolve issues without being physically present. It is popular for its flexibility and the ability to work from virtually anywhere.

How does a remote tech support specialist typically collaborate with other IT team members?

Remote tech support specialists frequently work closely with other IT professionals, such as network administrators, software developers, and cybersecurity teams. Collaboration is often facilitated through digital communication tools like chat platforms, video calls, and shared ticketing systems. This teamwork ensures that complex technical issues are resolved efficiently and that end-users experience minimal downtime. Regular virtual meetings and status updates are common practices to maintain alignment and share critical information within the team.

What is the difference between Remote Tech Support vs Help Desk Technician?

AspectRemote Tech SupportHelp Desk Technician
CredentialsIT certifications (CompTIA A+, Network+)IT certifications (CompTIA A+, Network+)
Work EnvironmentRemote, client devices or networksOffice or remote, primarily desktop support
Industry UsageIT support, technical servicesIT support, customer service
Common Search IntentRemote tech support jobs, troubleshootingHelp desk jobs, technical support roles

Remote Tech Support and Help Desk Technician roles share similar credentials and work environments, often involving troubleshooting and customer service. However, Remote Tech Support typically focuses on resolving technical issues remotely for clients or companies, while Help Desk Technicians may handle a broader range of support tasks, including on-site assistance. Both roles are essential in IT support, with overlapping skills but different primary work settings and responsibilities.

What are the key skills and qualifications needed to thrive as a remote tech support specialist, and why are they important?

To thrive as a Remote Tech Support specialist, you need a strong understanding of computer systems, troubleshooting techniques, and common operating systems, often supported by a degree or certification in IT or a related field. Familiarity with remote desktop tools, ticketing systems like Zendesk or ServiceNow, and basic networking concepts is typically expected. Excellent communication, patience, and problem-solving skills help you effectively assist users and resolve issues remotely. These skills are crucial for delivering efficient technical support, minimizing downtime, and ensuring customer satisfaction from a distance.

Can I work remotely in remote tech support?

Remote tech support jobs are commonly available and often allow employees to work from home or other remote locations. These roles typically require strong communication skills, technical knowledge, and familiarity with remote collaboration tools. Many companies offer flexible schedules for remote tech support positions, making them accessible to a wide range of candidates.

What job categories do people searching Remote Tech Support jobs in Gainesville, FL look for?

The top searched job categories for Remote Tech Support jobs in Gainesville, FL are:

What cities near Gainesville, FL are hiring for Remote Tech Support jobs?

Cities near Gainesville, FL with the most Remote Tech Support job openings:

Infographic showing various Remote Tech Support job openings in Gainesville, FL as of August 2026, with employment types broken down into 87% Full Time, and 13% Contract. Highlights an 100% Remote job distribution, with an average salary of $39,412 per year, or $18.9 per hour.

Service Solutions Sales Account Manager

Philips

Gainesville, FL • On-site, Remote

$192K/yr

Full-time

Retirement, PTO

This job post has expired today. Applications are no longer accepted.


Philips rating

8.3

Company rating: 8.3 out of 10

Based on 83 frontline employees who took The Breakroom Quiz

36th of 157 rated electronics manufacturers


Job description

Job TitleService Solutions Sales Account Manager Job Description

You have the opportunity to represent Philips by developing and driving key partnerships both internally with Philips Healthcare counterparts (marketing, service, support, education, legal etc.) and externally with customers within the given accounts to achieve order intake and to drive revenue growth against a set of annual targets.

Your role:

  • Meeting or exceeding monthly orders volume for full portfolio, including Imaging Systems, Ultrasound, Multi-Vendor Services, POS, billable Conversions, warranty conversions, clinical education and Performance Bridge.

  • Understanding and managing the business and driving the execution of account based sales plans and account strategies to achieve assigned targets.

  • Identifying opportunities that benefit the customer by listening attentively and adjusting to fit the audience and the message.

  • Collaborating with cross-functional partners and Zone Leadership to own the service forecast and gain sales strategy alignment.

  • Utilizing Salesforce.com CRM to accurately forecast, effectively ensure data integrity, generate timely accurate quotes and drive success rates.

You\'re the right fit if:

  • You’ve acquired 5+ years of healthcare field sales experience.

  • You have a Bachelor’s degree or 3+ years with a Master’s degree; or equivalent work experience.

  • Ability to work with prospects to develop strong business solution cases coupled with solid closing skills.

  • Results-oriented approach, high energy, balanced with a “take charge” attitude with teamwork and collaboration.

  • Ability to travel up to 40% of the time.

  • You must be able to successfully perform the following minimum Physical, Cognitive and Environmental job requirements with or without accommodation for this Sales position.

How we work together

We believe that we are better together than apart. For our office-based teams, this means working in-person at least 3 days per week. Onsite roles require full-time presence in the company’s facilities. Field roles are most effectively done outside of the company’s main facilities, generally at the customers’ or suppliers’ locations.

This is a field role.

About Philips

We are a health technology company. We built our entire company around the belief that every human matters, and we won\'t stop until everybody everywhere has access to the quality healthcare that we all deserve. Do the work of your life to help improve the lives of others.

  • Learn more about our business.

  • Discover our rich and exciting history.

  • Learn more about our purpose.

  • Learn more about our culture.

Philips Transparency Details

Total Target Earnings is composed of base salary + target incentive. At 85% to 120% performance achievement, the Target Earning potential is $162,250 to $192,000 annually, plus company fleet/car.  Total compensation may be higher or lower dependent upon individual performance. 

Target Earnings pay is only one component of the Philips Total Rewards compensation package, which includes a generous PTO, 401k (up to 7% match), HSA (with company contribution), stock purchase plan, education reimbursement and much more.  Details about our benefits can be found here.

Additional Information

US work authorization is a precondition of employment. The company will not consider candidates who require sponsorship for a work-authorized visa, now or in the future.

Company relocation benefits will not be provided for this position.  For this position, you must reside in or within commuting distance to Orlando, Jacksonville, or Gainesville, FL.

#LI-PH1 

#LI-Remote

This requisition is expected to stay active for 45 days but may close earlier if a successful candidate is selected or business necessity dictates.  Interested candidates are encouraged to apply as soon as possible to ensure consideration.

Philips is an Equal Employment and Opportunity Employer including Disability/Vets and maintains a drug-free workplace.


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