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Remote Tech Support Jobs in Columbus, OH (NOW HIRING)

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All JobsTech Support JobsRemote Tech Support JobsRemote Tech Support Jobs in Columbus, OH

Remote Tech Support information

See Columbus, OH salary details

$26.1K

$42K

$63.8K

How much do remote tech support jobs pay per year?

As of Aug 13, 2026, the average yearly pay for remote tech support in Columbus, OH is $41,997.00, according to ZipRecruiter salary data. Most workers in this role earn between $36,200.00 and $45,400.00 per year, depending on experience, location, and employer.

What is a remote tech support?

A Remote Tech Support job involves assisting customers or employees with technical issues related to computer systems, software, or hardware from a remote location. Support is usually provided via phone, email, chat, or remote desktop tools. Remote tech support professionals troubleshoot problems, guide users, and may also help with installing or updating software. This role requires strong communication skills, technical knowledge, and the ability to resolve issues without being physically present. It is popular for its flexibility and the ability to work from virtually anywhere.

How does a remote tech support specialist typically collaborate with other IT team members?

Remote tech support specialists frequently work closely with other IT professionals, such as network administrators, software developers, and cybersecurity teams. Collaboration is often facilitated through digital communication tools like chat platforms, video calls, and shared ticketing systems. This teamwork ensures that complex technical issues are resolved efficiently and that end-users experience minimal downtime. Regular virtual meetings and status updates are common practices to maintain alignment and share critical information within the team.

What is the difference between Remote Tech Support vs Help Desk Technician?

AspectRemote Tech SupportHelp Desk Technician
CredentialsIT certifications (CompTIA A+, Network+)IT certifications (CompTIA A+, Network+)
Work EnvironmentRemote, client devices or networksOffice or remote, primarily desktop support
Industry UsageIT support, technical servicesIT support, customer service
Common Search IntentRemote tech support jobs, troubleshootingHelp desk jobs, technical support roles

Remote Tech Support and Help Desk Technician roles share similar credentials and work environments, often involving troubleshooting and customer service. However, Remote Tech Support typically focuses on resolving technical issues remotely for clients or companies, while Help Desk Technicians may handle a broader range of support tasks, including on-site assistance. Both roles are essential in IT support, with overlapping skills but different primary work settings and responsibilities.

What are the key skills and qualifications needed to thrive as a remote tech support specialist, and why are they important?

To thrive as a Remote Tech Support specialist, you need a strong understanding of computer systems, troubleshooting techniques, and common operating systems, often supported by a degree or certification in IT or a related field. Familiarity with remote desktop tools, ticketing systems like Zendesk or ServiceNow, and basic networking concepts is typically expected. Excellent communication, patience, and problem-solving skills help you effectively assist users and resolve issues remotely. These skills are crucial for delivering efficient technical support, minimizing downtime, and ensuring customer satisfaction from a distance.

Can I work remotely in remote tech support?

Remote tech support jobs are commonly available and often allow employees to work from home or other remote locations. These roles typically require strong communication skills, technical knowledge, and familiarity with remote collaboration tools. Many companies offer flexible schedules for remote tech support positions, making them accessible to a wide range of candidates.
More about Remote Tech Support jobs

What are popular job titles related to Remote Tech Support jobs in Columbus, OH?

For Remote Tech Support jobs in Columbus, OH, the most frequently searched job titles are:

What job categories do people searching Remote Tech Support jobs in Columbus, OH look for?

The top searched job categories for Remote Tech Support jobs in Columbus, OH are:

What cities near Columbus, OH are hiring for Remote Tech Support jobs?

Cities near Columbus, OH with the most Remote Tech Support job openings:

Remote Tech Support jobs near you
Infographic showing various Remote Tech Support job openings in Columbus, OH as of June 2026, with employment types broken down into 70% Full Time, 20% Part Time, 3% Temporary, and 7% Contract. Highlights an 35% Physical, 4% Hybrid, and 61% Remote job distribution, with an average salary of $38,743 per year, or $18.6 per hour.

Assistant Project Manager/Executive Assistant

Check Off Your List

Columbus, OH • Remote

Part-time

Re-posted 4 days ago

Job description

Check Off Your List (COYL) is hiring a remote part-time Executive Assistant to support our exponential growth.

COYL provides highly trained, remote professionals in bookkeeping, executive assistance, human resources, marketing, web design, and IT Support on a pay-what-you-need model so our clients can focus on what matters most – their business.


We work remotely, but we stay connected through Zoom meetings and Teams. Enjoy the best of both worlds - work from home without the isolation!


This is a remote position (seeking employees based in Florida, Maine, Ohio, Texas). This role will start at 10-15 hours a week and can quickly grow from there.


Objectives of the Role:

  • Report to the Project Manager and Manager of the Executive Assistant team
  • Assist clients as directed
  • Maintain client relations and refine internal processes that support COYL and clients
  • Manage communication between various clients’ upper management and employees, liaising with internal and external executives on projects and tasks
  • Plan and orchestrate work to ensure the client’s priorities are met, organizational goals are achieved, and best practices are upheld


Daily and Monthly Responsibilities (dependent on client needs): 

  • Manage the professional and personal needs for various clients
  • Track detailed records in timekeeping system
  • Coordinate complex scheduling and extensive calendar management, as well as management of content and flow of information to our virtual clients’ senior executives
  • Manage, coordinate, and arrange our virtual client’s travel and travel-related activities, including hotel booking, transportation, and meals
  • Perform administrative and office support, such as typing, dictation, spreadsheet creation, faxing, and maintenance of filing system and contact database
  • Maintain professionalism and strict confidentiality with all materials, and exercise discretion when interfacing with various clients and our company
  • Track action items and follow up with the client and internal team members to ensure deadlines and commitments are met
  • Assist with meeting preparation including agendas, materials, note-taking, and follow-up items
  • Support operational tasks such as CRM updates and workflow coordination
  • Organize client communications 
  • Return phone calls and relay messages
  • Plan client events
  • Respond to all requests within a maximum of 4 business hours
  • Navigate priorities while multi-tasking 
  • All other tasks as needed


Skills and Qualifications 

  • 4 years of experience in an administrative role reporting directly to senior management
  • Superb written and verbal communication skills
  • Strong time-management skills and the ability to organize and coordinate multiple projects
  • Proficiency in Microsoft Office and other office productivity tools, with aptitude to learn new software and systems
  • Flexible team player willing to do what it takes to get the job done; adaptable and enjoys a challenge
  • Ability to keep various companies’ confidences
  • Promptness and a motivated self-starter
  • Confident and professional phone presence
  • Available to help with urgent requests


Preferred Qualifications 

  • Experience developing internal processes and filing systems
  • Associates or above degree in administration; or equivalent experience
  • Knowledge of CRM such as Active Campaign, Zoho, pipedrive, etc. 


Schedule: 

  • Monday to Friday 
  • Part-time with the potential to grow to full-time