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Remote Tech Support Jobs in Burlington, VT (NOW HIRING)

Fluency

Manager, Product Design

Burlington, VT · Remote

$120K - $138K/yr

Four weeks of Combined Time Off (CTO), flexible schedule, and twelve holidays * Maternity and parental leave * Employee wellness programs and mental health support * Remote work flexibility and home ...

ABB

Global Product Manager - Transformers

Burlington, VT · On-site +1

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

You'll be empowered to lead, supported to grow, and proud of the impact we create together. Join us ... If remote, candidates should be located near a major metro area. This role is contributing to the ...

New

Fluency

Account Executive

Burlington, VT · Remote

$99K - $114K/yr

Four weeks of Combined Time Off (CTO), flexible schedule, and twelve holidays * Maternity and parental leave * Employee wellness programs and mental health support * Remote work flexibility and home ...

New

No Diet Dietitian

Head of Sales

Burlington, VT · Remote

$125K/yr

  • Medical

  • Life

  • Retirement

  • PTO

... technology-enabled, deeply human, and accessible nationwide. We're one of the Northeast's fastest ... Guide the process through clinician-supported sales conversations, stay close through first ...

Open Approach

General Application

Burlington, VT · On-site +1

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Burlington, VT | Hybrid or Remote Considered Based on Role WHO WE ARE Open Approach is a values ... We deliver exceptional managed technology and phenomenal client support to organizations across New ...

Booz Allen Hamilton, Inc.

Training Facilitator

Colchester, VT · On-site +1

  • Medical

  • Life

  • Retirement

  • PTO

... customer support. Be empowered to tap into your creative thinking, influencing, technology ... Remote : If this position is listed as remote, there may still be occasions when you are required ...

Milliman

Strategic Data Partnership Manager

South Burlington, VT · Remote

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

This position is fully remote, while occasional travel may be required. Primary Responsibilities ... Manage relationships with current data and technology partners -- ensuring they remain productive ...

ABB

Area Sales Manager - OEM - Northeast

Burlington, VT · Remote

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

You'll be empowered to lead, supported to grow, and proud of the impact we create together. Join us ... While this is a remote position, candidates must be located in the Northeast United States. This ...

Crowe LLP

Onboarding Senior Associate

Burlington, VT · Remote

... support evolving business needs. This individual will provide new employees: * A best-in-class ... Timely access to communication, resources, and firm technology/systems * Tailored experiences ...

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Showing results 41-60

All JobsTech Support JobsRemote Tech Support JobsRemote Tech Support Jobs in Burlington, VT

Remote Tech Support information

See Burlington, VT salary details

$26.6K

$42.9K

$65K

How much do remote tech support jobs pay per year?

As of Aug 13, 2026, the average yearly pay for remote tech support in Burlington, VT is $42,850.00, according to ZipRecruiter salary data. Most workers in this role earn between $37,000.00 and $46,300.00 per year, depending on experience, location, and employer.

What is a remote tech support?

A Remote Tech Support job involves assisting customers or employees with technical issues related to computer systems, software, or hardware from a remote location. Support is usually provided via phone, email, chat, or remote desktop tools. Remote tech support professionals troubleshoot problems, guide users, and may also help with installing or updating software. This role requires strong communication skills, technical knowledge, and the ability to resolve issues without being physically present. It is popular for its flexibility and the ability to work from virtually anywhere.

How does a remote tech support specialist typically collaborate with other IT team members?

Remote tech support specialists frequently work closely with other IT professionals, such as network administrators, software developers, and cybersecurity teams. Collaboration is often facilitated through digital communication tools like chat platforms, video calls, and shared ticketing systems. This teamwork ensures that complex technical issues are resolved efficiently and that end-users experience minimal downtime. Regular virtual meetings and status updates are common practices to maintain alignment and share critical information within the team.

What is the difference between Remote Tech Support vs Help Desk Technician?

AspectRemote Tech SupportHelp Desk Technician
CredentialsIT certifications (CompTIA A+, Network+)IT certifications (CompTIA A+, Network+)
Work EnvironmentRemote, client devices or networksOffice or remote, primarily desktop support
Industry UsageIT support, technical servicesIT support, customer service
Common Search IntentRemote tech support jobs, troubleshootingHelp desk jobs, technical support roles

Remote Tech Support and Help Desk Technician roles share similar credentials and work environments, often involving troubleshooting and customer service. However, Remote Tech Support typically focuses on resolving technical issues remotely for clients or companies, while Help Desk Technicians may handle a broader range of support tasks, including on-site assistance. Both roles are essential in IT support, with overlapping skills but different primary work settings and responsibilities.

What are the key skills and qualifications needed to thrive as a remote tech support specialist, and why are they important?

To thrive as a Remote Tech Support specialist, you need a strong understanding of computer systems, troubleshooting techniques, and common operating systems, often supported by a degree or certification in IT or a related field. Familiarity with remote desktop tools, ticketing systems like Zendesk or ServiceNow, and basic networking concepts is typically expected. Excellent communication, patience, and problem-solving skills help you effectively assist users and resolve issues remotely. These skills are crucial for delivering efficient technical support, minimizing downtime, and ensuring customer satisfaction from a distance.

Can I work remotely in remote tech support?

Remote tech support jobs are commonly available and often allow employees to work from home or other remote locations. These roles typically require strong communication skills, technical knowledge, and familiarity with remote collaboration tools. Many companies offer flexible schedules for remote tech support positions, making them accessible to a wide range of candidates.
More about Remote Tech Support jobs

What are the most commonly searched types of Tech Support jobs in Burlington, VT?

The most popular types of Tech Support jobs in Burlington, VT are:

What job categories do people searching Remote Tech Support jobs in Burlington, VT look for?

The top searched job categories for Remote Tech Support jobs in Burlington, VT are:

Remote Tech Support jobs near you
Infographic showing various Remote Tech Support job openings in Burlington, VT as of August 2026, with employment types broken down into 87% Full Time, and 13% Contract. Highlights an 100% Remote job distribution, with an average salary of $42,850 per year, or $20.6 per hour.

Manager, Product Design

Fluency

Burlington, VT • Remote

$120K - $138K/yr

Full-time

Re-posted 4 days ago

Job description

Company Overview

At Fluency, we come together under two shared passions that drive our culture: the scaling of digital ad operations, and fostering a workplace environment rooted in open communication, inclusivity, and a growth-oriented mindset. These passions not only set us apart in the industry, but also fuel our collective drive to reshape the industry and reinvent ourselves along the way. We're not just revolutionizing the digital advertising horizon, we're shaping an organization where every member feels a sense of pride and is inspired to do their best work.

Team Overview

We're a passionate, detail-obsessed team building the next generation of AI-native enterprise software. We turn complex ad-tech into intuitive, conversational experiences. We need a design leader to guide our small team through this transformation.

Job Summary

The Manager, Product Design leads a team of designers while staying hands-on. You will steer our design direction as we evolve from form-driven interfaces to conversational, AI-powered experiences. This role blends people management—mentoring, coaching, and balancing workloads—with high-impact individual contribution. You will partner with product and engineering to simplify enterprise advertising, while fostering a high-trust, growth-oriented team culture.

Your Role

Leadership & Management

  • Mentor and grow a team of product designers.
  • Align design priorities with the product roadmap and business objectives.
  • Run design critiques and maintain a high-quality bar.
  • Provide team clarity and shield them from noise.
  • Advocate for design's impact on product strategy.

Design & Craft

  • Own end-to-end design for key product surfaces.
  • Design AI-native patterns: conversational UX, progressive disclosure, and intent-driven workflows.
  • Define how the platform communicates system intelligence, recommendations, and uncertainty.
  • Evolve our design system to support current and future product surfaces.
  • Translate complex ad-tech into accessible, intuitive experiences.
  • Align design decisions with business goals like retention and competitive growth.

Collaboration & Process

  • Partner with Product and Engineering to shape product development.
  • Use data-driven insights and user-centered design to guide decisions.
  • Clearly present design rationale and trade-offs to leadership.
  • Collaborate with Sales, Client Success, and Marketing to ensure a cohesive customer journey.
  • Conduct design reviews and QA to ensure execution matches design intent.

What We Look For

Required Experience

  • 5+ years in product design, with 2+ years managing or leading designers
  • Enterprise SaaS product design experience
  • Track record of shipping complex products that users describe as simple
  • Experience designing for AI-powered, conversational, or agent-driven interfaces
  • Proficiency in Figma; comfort with prototyping tools and design systems
  • Self-directed; can identify the highest-leverage design problems and pursue them without waiting for direction

Skills & Mindset

  • Zooms between strategy and pixel-level craft in the same day.
  • Thinks in systems — patterns, components, states — not just screens.
  • Comfortable designing where conventions don't exist yet.
  • Strong communicator; articulates design decisions to technical and non-technical audiences.
  • Business-minded; connects design choices to revenue and retention.
  • Loves feedback, iterates quickly, ships over perfection.
  • Energized by ambiguity; leads design forward when direction is still forming.

Bonus

  • Experience in the digital advertising or ad-tech industry
  • Experience with the transition from traditional UI to AI-first interaction models
  • Familiarity with LLM capabilities and limitations as they relate to UX
  • Background in data visualization or complex information architecture

Fluency pays all employees based on U.S. nationwide averages for each role, designed to ensure pay equity. This is a full-time, remote position that requires legal authorization to work in the U.S. Starting pay range is determined by job-related skills, experience, and knowledge. The role is also eligible for a discretionary bonus, equity options, and a comprehensive benefits package including:

• Medical, dental, and vision coverage for employees and their families
• 401(k) plan with company match
• Four weeks of Combined Time Off (CTO), flexible schedule, and twelve holidays
• Maternity and parental leave
• Employee wellness programs and mental health support
• Remote work flexibility and home office stipends

Starting Pay Range
$120,000—$138,000 USD

At Fluency, we're proud to be an equal opportunity employer.
We're committed to building a diverse, inclusive, and supportive workplace where everyone can thrive. We welcome applicants of all backgrounds and identities and do not tolerate discrimination or harassment of any kind.

Employment decisions at Fluency are made based on business needs, job requirements, and individual qualifications—without regard to race, color, religion, sex, sexual orientation, gender identity or expression, age, national origin, disability, genetic information, veteran status, or any other status protected by federal, state, or local laws.