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Remote Tech Support Jobs in Burlington, VT (NOW HIRING)

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REMOTE Senior Storage Engineer (NetApp & Azure NetApp Files) Position Summary We are seeking a ... support for complex production issues. * Evaluate emerging storage technologies and recommend ...

Hybrid #LI-Hybrid in New Berlin, WI / Remote in the United States. #LI-Remote Your role and ... Stay current with VFD technologies, software updates, and industry trends Our Team Dynamics Our ...

The work model for the role is: remote, in the United States, supporting the Motion Drive Products ... Stay current with VFD technologies, software updates, and industry trends Our Team Dynamics Our ...

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SALES DIRECTOR NORTH AMERICA REMOTE

Burlington, VT · Remote

$110K - $130K/yr (+ commission)

... support, customer relationship management, project execution). Reference base salary approximately ... technologies, performance and occupational footwear) or similar. The profile must be an aggressive ...

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Remote Tech Support information

See Burlington, VT salary details

$27.1K

$43.6K

$66.3K

How much do remote tech support jobs pay per year?

As of Sep 2, 2026, the average yearly pay for remote tech support in Burlington, VT is $43,650.00, according to ZipRecruiter salary data. Most workers in this role earn between $37,600.00 and $47,200.00 per year, depending on experience, location, and employer.

What is a remote tech support?

A Remote Tech Support job involves assisting customers or employees with technical issues related to computer systems, software, or hardware from a remote location. Support is usually provided via phone, email, chat, or remote desktop tools. Remote tech support professionals troubleshoot problems, guide users, and may also help with installing or updating software. This role requires strong communication skills, technical knowledge, and the ability to resolve issues without being physically present. It is popular for its flexibility and the ability to work from virtually anywhere.

How does a remote tech support specialist typically collaborate with other IT team members?

Remote tech support specialists frequently work closely with other IT professionals, such as network administrators, software developers, and cybersecurity teams. Collaboration is often facilitated through digital communication tools like chat platforms, video calls, and shared ticketing systems. This teamwork ensures that complex technical issues are resolved efficiently and that end-users experience minimal downtime. Regular virtual meetings and status updates are common practices to maintain alignment and share critical information within the team.

What are the key skills and qualifications needed to thrive as a remote tech support specialist, and why are they important?

To thrive as a Remote Tech Support specialist, you need a strong understanding of computer systems, troubleshooting techniques, and common operating systems, often supported by a degree or certification in IT or a related field. Familiarity with remote desktop tools, ticketing systems like Zendesk or ServiceNow, and basic networking concepts is typically expected. Excellent communication, patience, and problem-solving skills help you effectively assist users and resolve issues remotely. These skills are crucial for delivering efficient technical support, minimizing downtime, and ensuring customer satisfaction from a distance.

What is the difference between Remote Tech Support vs Help Desk Technician?

AspectRemote Tech SupportHelp Desk Technician
CredentialsIT certifications (CompTIA A+, Network+)IT certifications (CompTIA A+, Network+)
Work EnvironmentRemote, client devices or networksOffice or remote, primarily desktop support
Industry UsageIT support, technical servicesIT support, customer service
Common Search IntentRemote tech support jobs, troubleshootingHelp desk jobs, technical support roles

Remote Tech Support and Help Desk Technician roles share similar credentials and work environments, often involving troubleshooting and customer service. However, Remote Tech Support typically focuses on resolving technical issues remotely for clients or companies, while Help Desk Technicians may handle a broader range of support tasks, including on-site assistance. Both roles are essential in IT support, with overlapping skills but different primary work settings and responsibilities.

What are the most commonly searched types of Tech Support jobs in Burlington, VT?

The most popular types of Tech Support jobs in Burlington, VT are:

What are popular job titles related to Remote Tech Support jobs in Burlington, VT?

For Remote Tech Support jobs in Burlington, VT, the most frequently searched job titles are:

What job categories do people searching Remote Tech Support jobs in Burlington, VT look for?

The top searched job categories for Remote Tech Support jobs in Burlington, VT are:

Infographic showing various Remote Tech Support job openings in Burlington, VT as of August 2026, with employment types broken down into 1% As Needed, 73% Full Time, 22% Part Time, and 4% Contract. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution, with an average salary of $43,650 per year, or $21 per hour.

$89K - $140K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 13 days ago


Cognizant rating

7.0

Company rating: 7.0 out of 10

Based on 87 frontline employees who took The Breakroom Quiz

59th of 72 rated business consultants


Job description

About the role
As a Technical Lead, you will make an impact by designing, developing, and supporting scalable cloud-based applications for our insurance client. You will be a valued member of the Insurance team and work collaboratively with technical teams, delivery stakeholders, and client partners to build reliable, high-performing solutions using modern cloud and application development practices.
In this role, you will:
• Lead the design and development of cloud-native applications using Java, Spring Boot, Node.js, TypeScript, and AWS services.
• Build and support APIs and integrations using REST, JSON, OpenAPI, and modern service-oriented development practices.
• Apply strong knowledge of serverless, microservices, and event-driven architecture patterns to deliver scalable and maintainable solutions.
• Support performance tuning, concurrency, multithreaded programming, and troubleshooting for complex application and production issues.
• Contribute to continuous integration and delivery practices using Git, GitHub, GitHub Actions, automated testing, and related DevOps tools.
Work model: Remote
We strive to provide flexibility wherever possible. Based on this role's business requirements, this is a remote position open to qualified applicants in Portsmouth, NH, or anywhere else inside of United States. Regardless of your working arrangement, we are here to support a healthy work-life balance through our various wellbeing programs.
Please note: A few of our roles may require in-person interviews at Cognizant offices or client locations, depending on project or client needs.
The working arrangements for this role are accurate as of the date of posting. This may change based on the project you're engaged in, as well as business and client requirements. Rest assured; we will always be clear about role expectations.
What you need to have to be considered:
• Bachelor's degree in computer science, Engineering, or a related field, or equivalent practical experience.
• 12+ Professional experience developing applications in Java, including Java 8, Java 11, or Java 17.
• Hands-on experience with Spring or Spring Boot, including RESTful services and dependency injection.
• Experience developing APIs using Node.js and TypeScript or JavaScript.
• Strong experience with AWS services such as Lambda, DynamoDB, Step Functions, S3, DocumentDB, and Identity and Access Management.
• Experience building and consuming APIs using REST, JSON, and OpenAPI.
• Strong understanding of non-relational databases, especially DynamoDB and DocumentDB.
• Experience with application observability and monitoring tools such as Datadog.
*Please note, this role cannot offer visa transfer or sponsorship now or in the future*
These will help you stand out:
• Experience with relational databases such as Oracle, PostgreSQL, or MySQL.
• Familiarity with Hibernate or Java Persistence API.
• Experience with automated testing, continuous integration, and continuous delivery pipelines.
• Ability to work onshore and support East Coast business hours.
• Strong analytical, troubleshooting, and communication skills with the ability to resolve complex production issues.
We're excited to meet people who share our mission and can make an impact in a variety of ways. Don't hesitate to apply, even if you only meet the minimum requirements listed. Think about your transferable experiences and unique skills that make you stand out as someone who can bring new and exciting things to this role.
Salary and compensation:
The annual salary for this position will be between $89,000 to $140,500 per year depending on the experience and other qualifications of the successful candidate. This position is also eligible for Cognizant's discretionary annual incentive program and stock awards, based on performance and subject to the terms of Cognizant's applicable plans.
Applications will be received by September 4 th , 2026.
Benefits: Cognizant offers the following benefits for this position, subject to applicable eligibility requirements:
• Medical/Dental/Vision/Life Insurance.
• Paid holidays plus Paid Time Off.
• 401(k) plan and contributions.
• Long-term/Short-term Disability.
• Paid Parental Leave.
• Employee Stock Purchase Plan.
Disclaimer: The salary, other compensation, and benefits information is accurate as of the date of this posting. Cognizant reserves the right to modify this information at any time, subject to applicable law.
About Cognizant:
Cognizant (Nasdaq: CTSH) is an AI Builder and technology services provider, bridging the gap between AI investment and enterprise value by building full-stack AI solutions for our clients. Our deep industry, process and engineering expertise enables us to build an organization's unique context into technology systems that amplify human potential, drive tangible outcomes and keep global enterprises ahead in a fast-changing world. See how at cognizant.ai or @cognizant.
Additional employment information
Compensation information is accurate as of the date of this posting. Cognizant reserves the right to modify this information at any time, subject to applicable law.
Applicants may be required to attend interviews in person or by video conference. In addition, candidates may be required to present their current state or government issued ID during each interview.
Cognizant is an equal opportunity employer. Your application and candidacy will not be considered based on race, color, sex, religion, creed, sexual orientation, gender identity, national origin, disability, genetic information, pregnancy, veteran status or any other characteristic protected by federal, state or local laws.
If you have a disability that requires reasonable accommodation to search for a job opening or submit an application, please email [email protected] for roles based in the Americas or [email protected] for roles based in India.

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