Remote Tech Support Jobs in Bloomington, IN (NOW HIRING)

Circle (NYSE: CRCL) is one of the world's leading internet financial platform companies, building the foundation of a more open, global economy through digital assets, payment applications, and programmable blockchain infrastructure. Circle's platform includes the world's largest regulated stablecoin network anchored by USDC, Circle Payments Network for global money movement, and Arc, an enterprise-grade blockchain designed to become the Economic OS for the internet. Enterprises, financial institutions, and developers use Circle to power trusted, internet-scale financial innovation. Learn more at circle.com.

What you'll be part of:

Circle is committed to visibility and stability in everything we do. As we grow as an organization, we're expanding into some of the world's strongest jurisdictions. Speed and efficiency are motivators for our success and our employees live by our company values: High Integrity, Future Forward, Multistakeholder, Mindful, and Driven by Excellence. We have built a flexible work environment where new ideas are encouraged and everyone is a stakeholder.

What you'll be responsible for:

Circle is looking for a Lead KYC Utility Analyst, to join its Compliance Operations team and conduct complex reviews and projects in Circle's KYC team. The Lead Analyst is responsible for end-to-end KYC lifecycle processes including onboarding, periodic reviews, event-driven reviews, and offboarding. You'll operate at the intersection of some of the most innovative products and customers and support Circle's efforts to ensure the safety of its platform through in-depth customer investigations and continuous monitoring of various threat vectors across the KYC landscape.

What you'll work on:

• Conducting detailed assessments of complex customers for risk of money laundering, financial crimes and terrorist financing through thorough review and enhanced due diligence, including review of negative news and nature of business

• On-going monitoring of customers, including counterparty compliance calls, assessing of transactional activity, collecting and testing samples of customer files

• Partnering with key internal stakeholders including business teams and other control functions to monitor client relationships on an ongoing basis and ensure compliance with regulatory expectations.

• Recommending appropriate risk-based business actions to be taken to onboard customer and/or on-going monitoring.

• Completing written report of findings, including comprehensive details, narratives and recommendations.

• Identifying risk appetite of customer and take appropriate decision of onboarding/rejecting the customer

• Recommending course of action to management based on an analysis of the findings

• Ensure the highest standards of documentation and quality in the execution of onboarding and periodic review processes

• Closely following regulatory, compliance, and enforcement developments in the cryptocurrency industry to ensure processes are kept up to date

• Drive standardization and optimization of KYC workflows across regions.

• Support technology teams in defining requirements for KYC systems and tools (e.g., onboarding platforms, document repositories, screening solutions).

• Monitor and analyze KYC metrics to identify trends and propose solutions for operational efficiency.

What you'll bring to Circle:

• 7+ years of relevant experience in AML and KYC reviews for corporates

• 2+ years in crypto, preferable in onboardings requiring specialized due diligence

• A passion for harnessing the power of digital currency and blockchain technology and services built on top of it. Deep understanding of blockchain technology

• First-class investigative capabilities and problem-solving skills, able to bring structure to ambiguous problems, generate hypotheses, coordinate research and analysis, fluently manipulate data, conduct analysis, and synthesize insight.

• A get things done mindset, able to think strategically and take initiative to move forward tactically, continually iterate and improve, while anticipating demands of leadership.

• Experience collaborating cross functionally and driving results while working with a wide variety of stakeholders.

• Proven experience working collaboratively and effectively with the ability to work with multiple stakeholders and internal teams. Appreciate direct communication.

• Experience and comfort working in an ever changing industry and the flexibility to quickly react to changing demands. Never tired of learning.

• Strong communication skills and presence, ability to interface with internal and external teams

• B.A./B.S. degree; quantitative or technical degree a plus

• CAMS, CFCS or CFE certification is a plus.

• Work effectively in a fully remote environment with teams spanning multiple time-zones (our team is across the US, Europe & APAC).

• You have experience/familiarity with Slack, Apple MacOS and GSuite.

Circle is on a mission to create an inclusive financial future, with transparency at our core. We consider a wide variety of elements when crafting our compensation ranges and total compensation packages.

Starting pay is determined by various factors, including but not limited to: relevant experience, skill set, qualifications, and other business and organizational needs. Please note that compensation ranges may differ for candidates in other locations.

We are an equal opportunity employer. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status, or any other protected status required by the laws in the locations where we hire. Additionally, Circle participates in the E-Verify Program in certain locations, as required by law.

Should you require accommodations or assistance in our interview process because of a disability, please reach out toaccommodations@circle.comfor support. We respect your privacy and will connect with you separately from our interview process to accommodate your needs.

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