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Remote Tech Support Jobs in Columbus, IN (NOW HIRING)

IT Business Analyst - Senior

Columbus, IN ยท Remote

$80K - $107K/yr

We support our clients with a strong recruitment model and a sincere commitment to their success ... Work on global projects with remote (offsite) project teams. Conduct IT milestone reviews on ...

Customer Support: Deliver exceptional service by assisting clients with insurance-related questions ... Designed as a technology company, we stand out from the crowd with innovative tools, resources, and ...

Remote Customer Service Agent

Columbus, IN ยท Remote

$14.50 - $19.25/hr

Computer & Technology Requirements * Provide your own Windows-based PC (Macs, Chromebooks, and ... are not supported). * Wired high-speed internet connection required. * USB headset required.

Customer Representative

Bloomington, IN ยท Remote

$30K - $50K/yr

Position Description As a Customer Representative, you will play a key role in supporting clients ... Comfortable with technology and quick to learn booking platforms and systems. * Passion for travel ...

Customer Representative

Bloomington, IN ยท Remote

$30K - $50K/yr

Position Description As a Customer Representative, you will play a key role in supporting clients ... Comfortable with technology and quick to learn booking platforms and systems. * Passion for travel ...

Manager, Software Engineering

Columbus, IN ยท On-site +1

$195K - $257K/yr

... technology roadmaps and set realistic product release schedules * Perform full lifecycle of team ... You have experience managing remote teams * The ability to thrive on a fast pace environment with ...

Embedded Software Engineer

Greenwood, IN ยท On-site +1

$124K - $164K/yr

Whether developing and realizing new technology as a team, collaborating to build instrumentation ... Do you like to work with cross-functional and remote teams in Research & Development consisting of ...

Manager, Software Engineering

Nashville, IN ยท On-site +1

$195K - $257K/yr

... technology roadmaps and set realistic product release schedules * Perform full lifecycle of team ... You have experience managing remote teams * The ability to thrive on a fast pace environment with ...

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Showing results 1-20

Remote Tech Support information

See Columbus, IN salary details

$25.1K

$40.4K

$61.4K

How much do remote tech support jobs pay per year?

As of Sep 2, 2026, the average yearly pay for remote tech support in Columbus, IN is $40,439.00, according to ZipRecruiter salary data. Most workers in this role earn between $34,900.00 and $43,700.00 per year, depending on experience, location, and employer.

What is a remote tech support?

A Remote Tech Support job involves assisting customers or employees with technical issues related to computer systems, software, or hardware from a remote location. Support is usually provided via phone, email, chat, or remote desktop tools. Remote tech support professionals troubleshoot problems, guide users, and may also help with installing or updating software. This role requires strong communication skills, technical knowledge, and the ability to resolve issues without being physically present. It is popular for its flexibility and the ability to work from virtually anywhere.

How does a remote tech support specialist typically collaborate with other IT team members?

Remote tech support specialists frequently work closely with other IT professionals, such as network administrators, software developers, and cybersecurity teams. Collaboration is often facilitated through digital communication tools like chat platforms, video calls, and shared ticketing systems. This teamwork ensures that complex technical issues are resolved efficiently and that end-users experience minimal downtime. Regular virtual meetings and status updates are common practices to maintain alignment and share critical information within the team.

What are the key skills and qualifications needed to thrive as a remote tech support specialist, and why are they important?

To thrive as a Remote Tech Support specialist, you need a strong understanding of computer systems, troubleshooting techniques, and common operating systems, often supported by a degree or certification in IT or a related field. Familiarity with remote desktop tools, ticketing systems like Zendesk or ServiceNow, and basic networking concepts is typically expected. Excellent communication, patience, and problem-solving skills help you effectively assist users and resolve issues remotely. These skills are crucial for delivering efficient technical support, minimizing downtime, and ensuring customer satisfaction from a distance.

What is the difference between Remote Tech Support vs Help Desk Technician?

AspectRemote Tech SupportHelp Desk Technician
CredentialsIT certifications (CompTIA A+, Network+)IT certifications (CompTIA A+, Network+)
Work EnvironmentRemote, client devices or networksOffice or remote, primarily desktop support
Industry UsageIT support, technical servicesIT support, customer service
Common Search IntentRemote tech support jobs, troubleshootingHelp desk jobs, technical support roles

Remote Tech Support and Help Desk Technician roles share similar credentials and work environments, often involving troubleshooting and customer service. However, Remote Tech Support typically focuses on resolving technical issues remotely for clients or companies, while Help Desk Technicians may handle a broader range of support tasks, including on-site assistance. Both roles are essential in IT support, with overlapping skills but different primary work settings and responsibilities.

What cities near Columbus, IN are hiring for Remote Tech Support jobs?

Cities near Columbus, IN with the most Remote Tech Support job openings:

Infographic showing various Remote Tech Support job openings in Columbus, IN as of August 2026, with employment types broken down into 60% Full Time, and 40% Contract. Highlights an 100% Remote job distribution, with an average salary of $40,439 per year, or $19.4 per hour.

IT Business Analyst - Senior

Collabera

Columbus, IN โ€ข Remote

$80K - $107K/yr

Full-time

Re-posted 26 days ago


Job description

Company Description

About Collabera

Collabera is ranked amongst the top 10 Information Technology (IT) staffing firms in the U.S., with more than $525 million in sales revenue and a global presence that represents approximately 12,000+ professionals across North America (U.S., Canada), Asia Pacific (India, Philippines, Singapore, Malaysia), and Europe (Ireland, Netherlands, Poland, United Kingdom). We support our clients with a strong recruitment model and a sincere commitment to their success, which is why more than 75% of our clients rank us amongst their top three staffing suppliers.

Not only are we committed to meeting and exceeding our customer's needs, but also are committed to our employees' satisfaction as well. We believe our employees are the cornerstone of our success and we make every effort to ensure their satisfaction throughout their tenure with Collabera. As a result of these efforts, we have been recognized by Staffing Industry Analysts (SIA) as the "Best Staffing Firm to Work For" for five consecutive years since 2012. Collabera has over 50 offices across the globe with a presence in ten countries and provides staff augmentation, managed services and direct placement services to global 2000 corporations.

For consultants and employees, Collabera offers an enriching experience that promotes career growth and lifelong learning. Visit www.collabera.com to learn more about our latest job openings.

Awards and Recognitions

--Staffing Industry Analysts: Best Staffing Firm to Work For (2016, 2015, 2014, 2013, 2012)

--Staffing Industry Analysts: Largest U.S. Staffing Firms (2016, 2015, 2014, 2013)

--Staffing Industry Analysts: Largest Minority Owned IT Staffing Firm in the US.

Job Description

Position Details:

Job Title: IT Business Analyst - Senior

Location: Columbus, IN, 47201

Duration: 6+ months (Possibilities of extension)

Responsibilities for this position include the following:

IT Business Analyst for global Payroll and Time & Attendance implementations.

Work on global projects with remote (offsite) project teams.

Conduct IT milestone reviews on projects, ensuring all project artifacts are complete.

Facilitate requirements gathering sessions and own technical requirements for interfaces to/from payroll and Time & Attendance systems.

Collaborate with business and functional partners to ensure user acceptance testing is complete and covers all areas of design.

Manage development teams to ensure changes are implemented in line with business priorities and requirements.

Ensure interface support is transitioned to IT support team during project M6 phase.

Application support for existing sites lives on OnePay (Payroll and Time & Attendance).

Analyze existing systems, processes and interfaces, and then make recommendations for areas of improvement, cost savings or time reduction.

Leadership Skills:

Influence - Able to assemble convincing business cases to support recommendations and win support from others for ideas. Is able to gain support of peers without direct lines of reporting

Research - Able to follow a series of steps in order to collect and analyze information to increase understanding of a topic or issue

Decision Making - Considers the relative benefits and costs of potential actions to choose the most appropriate one; acts decisively and swiftly; identifies problems and drives toward solutions; takes responsibility for outcomes even when things go wrong; is comfortable making difficult decisions

Communicate - Able to communicate effectively to a variety of audiences and to different levels in the organization.

Qualifications

Required Experience and Skills:

ย 5 years' experience implementing and supporting HR information systems and interfaces.

ย Must include experience of payroll, Time & Attendance or Oracle HRMS systems

ย Strong Business Analysis skills, including ability to efficiently establish and document requirements. Experience applying these skills to complex projects

ย Project Management experience, including involvement with complex international projects using IT project management methodology

ย A Bachelors' Degree is required for this position

Additional Information

To know more or discuss regarding this opportunity, please contact:

Ujjwal Mane
973-805-7557

ujjwal.mane(at)collabera.com


Collabera logo

About Collabera

Sourced by ZipRecruiter

Collabera is a Global Digital Solutions Company providing Software Engineering Solutions for the world's most tech-forward organizations in the areas of Engineering, Cloud and Data/AI. With its roots serving the engineering needs of the world's most recognized businesses in Technology, Financial Services, Telecom and Healthcare, Collabera today operates across 60 locations in 11 countries, serves 30% of the Fortune 500, and has exceeded the industry growth rate by 3-4x for several years.

Industry

It services

Company size

5,001 - 10,000 Employees

Headquarters location

Morristown, NJ, US

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