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Remote Tech Support Jobs in Annapolis, MD (NOW HIRING)

Impruvon

Customer Success Manager - Missouri

Baltimore, MD · On-site +1

$90K - $100K/yr

Remote - USA Reporting To: Enterprise Customer Success Manager Compensation: $90,000 - $100,000 ... the Tech Support team. * Manage customer relationships at multiple levels, including executive ...

New

Second Front Systems

IT Engineer

Washington, DC · Remote

$120K - $145K/yr

As an IT Engineer, you will own and evolve the identity, endpoint, and business systems that support our remote-first workforce. You'll partner closely with Security, Engineering, and People ...

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Showing results 21-40

All JobsTech Support JobsRemote Tech Support JobsRemote Tech Support Jobs in Annapolis, MD

Remote Tech Support information

See Annapolis, MD salary details

$26.7K

$43K

$65.3K

How much do remote tech support jobs pay per year?

As of Aug 9, 2026, the average yearly pay for remote tech support in Annapolis, MD is $43,042.00, according to ZipRecruiter salary data. Most workers in this role earn between $37,100.00 and $46,500.00 per year, depending on experience, location, and employer.

What is a remote tech support?

A Remote Tech Support job involves assisting customers or employees with technical issues related to computer systems, software, or hardware from a remote location. Support is usually provided via phone, email, chat, or remote desktop tools. Remote tech support professionals troubleshoot problems, guide users, and may also help with installing or updating software. This role requires strong communication skills, technical knowledge, and the ability to resolve issues without being physically present. It is popular for its flexibility and the ability to work from virtually anywhere.

How does a remote tech support specialist typically collaborate with other IT team members?

Remote tech support specialists frequently work closely with other IT professionals, such as network administrators, software developers, and cybersecurity teams. Collaboration is often facilitated through digital communication tools like chat platforms, video calls, and shared ticketing systems. This teamwork ensures that complex technical issues are resolved efficiently and that end-users experience minimal downtime. Regular virtual meetings and status updates are common practices to maintain alignment and share critical information within the team.

What is the difference between Remote Tech Support vs Help Desk Technician?

AspectRemote Tech SupportHelp Desk Technician
CredentialsIT certifications (CompTIA A+, Network+)IT certifications (CompTIA A+, Network+)
Work EnvironmentRemote, client devices or networksOffice or remote, primarily desktop support
Industry UsageIT support, technical servicesIT support, customer service
Common Search IntentRemote tech support jobs, troubleshootingHelp desk jobs, technical support roles

Remote Tech Support and Help Desk Technician roles share similar credentials and work environments, often involving troubleshooting and customer service. However, Remote Tech Support typically focuses on resolving technical issues remotely for clients or companies, while Help Desk Technicians may handle a broader range of support tasks, including on-site assistance. Both roles are essential in IT support, with overlapping skills but different primary work settings and responsibilities.

What are the key skills and qualifications needed to thrive as a remote tech support specialist, and why are they important?

To thrive as a Remote Tech Support specialist, you need a strong understanding of computer systems, troubleshooting techniques, and common operating systems, often supported by a degree or certification in IT or a related field. Familiarity with remote desktop tools, ticketing systems like Zendesk or ServiceNow, and basic networking concepts is typically expected. Excellent communication, patience, and problem-solving skills help you effectively assist users and resolve issues remotely. These skills are crucial for delivering efficient technical support, minimizing downtime, and ensuring customer satisfaction from a distance.

Can I work remotely in remote tech support?

Remote tech support jobs are commonly available and often allow employees to work from home or other remote locations. These roles typically require strong communication skills, technical knowledge, and familiarity with remote collaboration tools. Many companies offer flexible schedules for remote tech support positions, making them accessible to a wide range of candidates.
More about Remote Tech Support jobs
What job categories do people searching Remote Tech Support jobs in Annapolis, MD look for? The top searched job categories for Remote Tech Support jobs in Annapolis, MD are:
What cities near Annapolis, MD are hiring for Remote Tech Support jobs? Cities near Annapolis, MD with the most Remote Tech Support job openings:
Remote Tech Support jobs near you
Infographic showing various Remote Tech Support job openings in Annapolis, MD as of August 2026, with employment types broken down into 100% Full Time. Highlights an 17% In-person, and 83% Remote job distribution, with an average salary of $43,042 per year, or $20.7 per hour.

Junior Systems Engineer - Part Time

MKS2 Technologies

Washington, DC • Remote

$36.06/hr

Part-time

Posted 4 days ago

Job description

MKS2 Technologies, LLC, an award-winning high growth small business, creates innovative and customer-centric technology solutions in the areas of Cyber Security, Instructional Design and Training, Software Engineering and IT Support Services to improve the security and well-being of our clients. Our commitment to excellence and our "Mission First" orientation has resulted in steady growth and an expanding client base across government agencies. We have employees nationwide and for the past three consecutive years were named one of the fastest growing Veteran-owned companies in the nation. Please take a moment to browse through our website and learn more about what it means to serve with MKS2.

Job Title: Part-Time Junior Systems Engineer
Location: 100% Remote
Schedule: 18 hours per week
Pay Rate: $36.06/hour
Security Requirement: Must be able to pass a mid-level background investigation

Position Overview

We are seeking a motivated Part-Time Junior Systems Engineer to support cybersecurity and systems engineering efforts across cloud and IT environments. This remote role is ideal for professionals with foundational experience in federal cybersecurity frameworks and cloud implementations who are looking to contribute part-time to impactful work in a secure IT environment.

Key Responsibilities

  • Support the implementation of cybersecurity engineering requirements and authorization processes including FedRAMP and RMF.
  • Contribute to the design, development, and implementation of secure IT and Cloud-based systems.
  • Assist with systems engineering activities for large-scale federal and/or commercial Cloud solutions.
  • Participate in Federal Assessment & Authorization (A&A) and Authority to Operate (ATO) activities.
  • Ensure compliance with federal cybersecurity policies, processes, and standards.
  • Collaborate with cross-functional teams to meet evolving system and security requirements.

Qualifications

Education:

  • Associate or Bachelor's degree in:
    • Business Administration
    • Business Management
    • Cybersecurity
    • Computer Science
    • Information Systems
    • Information Assurance
    • Information Security
    • Information Resource Management
    • Or a related field

Certifications (one or more required):

  • IAT I
  • IAM I
  • IASAE I

Experience:

  • Minimum of 2 years of overall experience
    • At least 1 year must be in Cybersecurity or Cloud Security within a U.S. Government agency (preferably of similar size/scope to DoD or VA)
  • Practical knowledge of federal IT security standards and frameworks

Diversity creates a healthier atmosphere: MKS2 Technologies is proud to be an Equal Employment Opportunity / Affirmative Action employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law.