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Remote Tech Support Jobs in New York (NOW HIRING)

Montefiore Health System

Emergency Radiologist

Bronx, NY · On-site +1

$500K - $550K/yr

Work alongside a night float resident * 24/7 CT, ultrasound, and MRI tech support * Remote position with an on-site option available * All equipment provided for remote work * Nationally recognized ...

Work Onward

Remote Recruiter

Manhattan, NY · Remote

WorkOnward is seeking experienced 1099 recruiters to support hiring for small and mid-sized ... Our tech simplifies job posting and candidate tracking, while our recruiting services offer on ...

Mondo

Customer Support Solutions Engineer

Manhattan, NY · Remote

Remote - US Based Start Date Is: ASAP Duration: Full time/ Permanent Compensation Range: $80 K 10% ... Previous experience in SaaS Tech support * Experience with basic JavaScript & PHP * Experience with ...

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All JobsTech Support JobsRemote Tech Support JobsRemote Tech Support Jobs in New York

Remote Tech Support information

See New York salary details

$29.5K

$47.6K

$72.2K

How much do remote tech support jobs pay per year?

As of Sep 1, 2026, the average yearly pay for remote tech support in New York is $47,569.00, according to ZipRecruiter salary data. Most workers in this role earn between $41,000.00 and $51,400.00 per year, depending on experience, location, and employer.

What is a remote tech support?

A Remote Tech Support job involves assisting customers or employees with technical issues related to computer systems, software, or hardware from a remote location. Support is usually provided via phone, email, chat, or remote desktop tools. Remote tech support professionals troubleshoot problems, guide users, and may also help with installing or updating software. This role requires strong communication skills, technical knowledge, and the ability to resolve issues without being physically present. It is popular for its flexibility and the ability to work from virtually anywhere.

How does a remote tech support specialist typically collaborate with other IT team members?

Remote tech support specialists frequently work closely with other IT professionals, such as network administrators, software developers, and cybersecurity teams. Collaboration is often facilitated through digital communication tools like chat platforms, video calls, and shared ticketing systems. This teamwork ensures that complex technical issues are resolved efficiently and that end-users experience minimal downtime. Regular virtual meetings and status updates are common practices to maintain alignment and share critical information within the team.

What are the key skills and qualifications needed to thrive as a remote tech support specialist, and why are they important?

To thrive as a Remote Tech Support specialist, you need a strong understanding of computer systems, troubleshooting techniques, and common operating systems, often supported by a degree or certification in IT or a related field. Familiarity with remote desktop tools, ticketing systems like Zendesk or ServiceNow, and basic networking concepts is typically expected. Excellent communication, patience, and problem-solving skills help you effectively assist users and resolve issues remotely. These skills are crucial for delivering efficient technical support, minimizing downtime, and ensuring customer satisfaction from a distance.

What is the difference between Remote Tech Support vs Help Desk Technician?

AspectRemote Tech SupportHelp Desk Technician
CredentialsIT certifications (CompTIA A+, Network+)IT certifications (CompTIA A+, Network+)
Work EnvironmentRemote, client devices or networksOffice or remote, primarily desktop support
Industry UsageIT support, technical servicesIT support, customer service
Common Search IntentRemote tech support jobs, troubleshootingHelp desk jobs, technical support roles

Remote Tech Support and Help Desk Technician roles share similar credentials and work environments, often involving troubleshooting and customer service. However, Remote Tech Support typically focuses on resolving technical issues remotely for clients or companies, while Help Desk Technicians may handle a broader range of support tasks, including on-site assistance. Both roles are essential in IT support, with overlapping skills but different primary work settings and responsibilities.

More about Remote Tech Support jobs

What are the most commonly searched types of Tech Support jobs in New York?

The most popular types of Tech Support jobs in New York are:

What are popular job titles related to Remote Tech Support jobs in New York?

For Remote Tech Support jobs in New York, the most frequently searched job titles are:

What job categories do people searching Remote Tech Support jobs in New York look for?

The top searched job categories for Remote Tech Support jobs in New York are:

What cities in New York are hiring for Remote Tech Support jobs?

Cities in New York with the most Remote Tech Support job openings:

Remote Tech Support jobs near you
Infographic showing various Remote Tech Support job openings in New York as of August 2026, with employment types broken down into 100% Full Time. Highlights an 100% Remote job distribution, with an average salary of $47,569 per year, or $22.9 per hour.

100% Remote | Technical Service Manager

Instant Serve LLC

New York, NY • Remote

$95K - $105K/yr

Full-time

Re-posted 18 days ago

Job description

Hi ,
I hope you are doing great!
My name is Clinton, and I am working as a recruiter at InstantServe LLC
I came across your profile and wanted to reach out regarding a direct hire 100% remote position as a "Technical support Manager" Position with one of our direct clients.
100% Remote Position
Position: Technical Service Manager
Salary: $95K/yr - $105K/yr

Job Description:
Lead technical support for water/solvent inks & coatings in flexo/gravure printing. Drive customer success, troubleshooting, trials, and compliance.
Key Responsibilities:
Oversee on-site support, ink optimization, press trials.
Collaborate with R&D/sales for solutions.
Build relationships; mentor team; ensure regulatory compliance.
Qualifications:
BS Chemistry/Printing/Engineering (pref).
5+ yrs flexo/gravure tech support; inks expertise.
Press processes, color matching, travel OK.
Preferred: X-Rite, lamination, VOC knowledge.

Thanks & Regards
Clinton Sharma
605-307-7271

InstantServe is Proud to be an EOE and will consider all applications without regard to race, genetic information, sex, age, color, religion, national origin, veteran status, disability, or any other characteristic protected by law.   Applicants with disabilities that require accommodation or assistance in a position please call 202-701-1667 or email  contact@iserveworld.com. This is a dedicated line designed exclusively to assist job seekers whose disability prevents them from being able to apply online. 

InstantServe logo

About InstantServe

Sourced by ZipRecruiter

InstantServe provides a one-stop solution to all Healthcare, IT/Non-IT Staffing needs. Established in 2016, InstantServe is a strong workforce of over 100+ go-getters with a demonstrated background in IT/Non-IT service. We are a nationally certified SBE from the Department of Administration (State of PA). As a proud Minority Woman Owned Small Business Enterprise (M/WBE), InstantServe boasts of a strong team of professionals who have extensive experience catering to several Federal, Public, Commercial, and Healthcare Clients which includes 26 States and 46 government agencies. InstantServe is a client-centric organization that offers cost-effective and reliable solutions. Client satisfaction is sacrosanct! Our team strives to provide the best staffing and IT solutions to take your business to the next level.

Industry

Recruiting and staffing services

Company size

11 - 50 Employees

Headquarters location

Wayne, PA, US

Year founded

2016

Social media

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