Information Technology Job Functionย
Computer Technician (Part Time)
Summary
Position's primary focus may be in the areas of computer operations, user and desktop supportย
(hardware and software), and helpdesk.
ย Utilizes computer equipment, software and diagnostic tools to perform a broad range of end userย
assistance, equipment maintenance and repair and computer operations assignments.
ย Requires minimum supervision and may act as lead when the need arises.
ย Updates supervisor on status of projects or technical issues.
ย Exercises judgment and creativity in selecting and applying procedures correctly, and determinesย
when to refer problems to the supervisor or next level of support.
Requirements
Education: High school graduate or equivalent with data processing training, computer operationsย
training, or experience in a multi-operation system or production control environment preferred.
Skills and Experience: Two or more years of related experience with computers and providingย
customer service in a technological environment. May require the knowledge of a variety of hardwareย
as well as software, programming languages, and operating systems. May be tested on appropriateย
computer skills as required.
Duties
ย Provides assistance in the use of personal computer hardware, and software;
ย Sets up and configures desktop computers and portable devices;
ย Installs software and installs and repairs hardware and peripherals;
ย Troubleshoots, diagnoses problems, implements corrective action procedures within prescribedย
guidelines and/or escalates to other technical resources as appropriate;
ย Transfers computer files between platforms ; Provides basic troubleshooting, repair andย
maintenance for computer equipment (e.g. microcomputers, disk drives, and laser printers) and mayย
assist with testing personal computers and peripherals on a network to diagnose, hardware versusย
software problems
ย Acts as a customer liaison for the computing operation, communicating, resolving, and/orย
initiating the resolution of problems and concerns;
ย Maintains records;
ย Contributes to unit goals by accomplishing related duties as required.
Knowledge, Skills and Abilities
ย Extensive knowledge of computer hardware and software installation procedures.
ย Knowledge of all school district personal computer and software applications.
ย Understanding of current operating platforms, computer hardware and associated peripherals, andย
software applications.
ย Ability to inspect, assess, troubleshoot and repair computer hardware and software.
ย Ability to work independently.
ย Ability to communicate effectively with all levels of end-users.
ย Ability to follow oral and/or written instructions.
ย Ability to report work orally and/or in writing to supervisor.
ย Ability to establish and, maintain cooperative working relationship with, staff and othersย
contacted in the course of work.
ย Ability to carry out instructions furnished in written or oral form.
ย Travel Requirements:
Travel to school district locations to repair hardware, install software and assist end users.
ย Additional Duties:
Performs other related tasks as assigned.
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Note: The above description is illustrative of tasks and responsibilities. It is not meant to beย
all-inclusive of every task or responsibility.
SALARY AND EMPLOYMENT PERIOD
1. Salary: ย ย ย ย ย ย ย ย ย ย ย ย ย $25 per hour/Part Time
2. Employment Period: ย ย ย Twelve (12) Months
3. No Union Affiliation: ย ย ย Non-Unit
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