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Remote Tech Support Jobs in Kansas (NOW HIRING)

Deluxe

Product Training Analyst

Lenexa, KS · On-site +1

Works independently using comprehensive understanding of remote deposit capture software ... Associates/Tech Cert plus 2 years of experiencein Tech Support or customer service. Experience ...

Harris

You will oversee the people, processes, technology, and performance of the Support function ... remote role welcomes candidates anywhere in Canada and the US. Travel is required as needed ...

Harris

You will oversee the people, processes, technology, and performance of the Support function ... remote role welcomes candidates anywhere in Canada and the US. Travel is required as needed ...

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All JobsTech Support JobsRemote Tech Support JobsRemote Tech Support Jobs in Kansas

Remote Tech Support information

See Kansas salary details

$24.1K

$38.8K

$58.9K

How much do remote tech support jobs pay per year?

As of Aug 2, 2026, the average yearly pay for remote tech support in Kansas is $38,778.00, according to ZipRecruiter salary data. Most workers in this role earn between $33,400.00 and $41,900.00 per year, depending on experience, location, and employer.

How to make 70000 a year from home?

A remote tech support professional can earn $70,000 annually by gaining relevant certifications, such as CompTIA A+ or Network+, and developing strong troubleshooting and customer service skills. Building experience, working for established companies, and specializing in high-demand areas like cybersecurity or network support can also increase earning potential. A consistent schedule and good communication skills are essential for success in this role.

How can I make 2000 a week working from home?

Remote tech support professionals can earn $2,000 or more per week by providing high-demand technical assistance, gaining specialized certifications, and working for multiple clients or companies. Building a strong skill set in troubleshooting, remote tools, and customer service can increase earning potential, especially with flexible schedules and overtime opportunities.

What is a Remote Tech Support job?

A Remote Tech Support job involves assisting customers or employees with technical issues related to computer systems, software, or hardware from a remote location. Support is usually provided via phone, email, chat, or remote desktop tools. Remote tech support professionals troubleshoot problems, guide users, and may also help with installing or updating software. This role requires strong communication skills, technical knowledge, and the ability to resolve issues without being physically present. It is popular for its flexibility and the ability to work from virtually anywhere.

What Are Remote Tech Support Jobs?

Remote technical support jobs focus on providing IT support for people having issues using a laptop or desktop computer, mobile phones, printers, various software, the internet in general, and other electronic products. These technicians work from home, and their duties and responsibilities are to help people troubleshoot issues with their devices. If they cannot resolve the issue, then they must pass it along to an appropriate team member. These tech support workers usually do not train people about how to use their electronic items, but they may offer insight if necessary. Remote IT technicians often provide virtual support via the telephone, video chat, a live chat window, or email correspondence.

How does a remote tech support specialist typically collaborate with other IT team members?

Remote tech support specialists frequently work closely with other IT professionals, such as network administrators, software developers, and cybersecurity teams. Collaboration is often facilitated through digital communication tools like chat platforms, video calls, and shared ticketing systems. This teamwork ensures that complex technical issues are resolved efficiently and that end-users experience minimal downtime. Regular virtual meetings and status updates are common practices to maintain alignment and share critical information within the team.

Is AI replacing tech support?

AI is increasingly used in tech support to handle routine inquiries and troubleshoot common issues, allowing support agents to focus on more complex problems. However, AI tools complement rather than replace human tech support roles, which require critical thinking, empathy, and advanced technical knowledge. Many companies integrate AI with human support to improve efficiency and customer satisfaction.

Can you work remotely in IT support?

Yes, many IT support roles, including remote tech support positions, are available that allow employees to work from home. These jobs often require strong communication skills, technical knowledge, and familiarity with remote collaboration tools like remote desktop software and ticketing systems.

What is the difference between Remote Tech Support vs Help Desk Technician?

AspectRemote Tech SupportHelp Desk Technician
CredentialsIT certifications (CompTIA A+, Network+)IT certifications (CompTIA A+, Network+)
Work EnvironmentRemote, client devices or networksOffice or remote, primarily desktop support
Industry UsageIT support, technical servicesIT support, customer service
Common Search IntentRemote tech support jobs, troubleshootingHelp desk jobs, technical support roles

Remote Tech Support and Help Desk Technician roles share similar credentials and work environments, often involving troubleshooting and customer service. However, Remote Tech Support typically focuses on resolving technical issues remotely for clients or companies, while Help Desk Technicians may handle a broader range of support tasks, including on-site assistance. Both roles are essential in IT support, with overlapping skills but different primary work settings and responsibilities.

What are the key skills and qualifications needed to thrive as a Remote Tech Support specialist, and why are they important?

To thrive as a Remote Tech Support specialist, you need a strong understanding of computer systems, troubleshooting techniques, and common operating systems, often supported by a degree or certification in IT or a related field. Familiarity with remote desktop tools, ticketing systems like Zendesk or ServiceNow, and basic networking concepts is typically expected. Excellent communication, patience, and problem-solving skills help you effectively assist users and resolve issues remotely. These skills are crucial for delivering efficient technical support, minimizing downtime, and ensuring customer satisfaction from a distance.
More about Remote Tech Support jobs
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What job categories do people searching Remote Tech Support jobs in Kansas look for? The top searched job categories for Remote Tech Support jobs in Kansas are:
What cities in Kansas are hiring for Remote Tech Support jobs? Cities in Kansas with the most Remote Tech Support job openings:
Remote Tech Support jobs near you

Tier 2 Technical Solutions Consultant - remote

Ascent Pro Support

Kansas City, KS • On-site, Remote

$30 - $35/hr

Contractor

Medical, Dental, Vision, Retirement, PTO

Posted 11 days ago

Job description

Ascent Professional Staffing supports a Nashville-based Fortune 500 company. We're hiring a Tier 2 Technical Solutions Consultant to provide technical support and training for the company's Mobility Solutions platform and supporting systems to internal and external users across the U.S. and Canada. The consultant serves as a point of contact for Tier 2 support issues - troubleshooting via phone, email, and video conference, provisioning user access, and guiding users through the platform. This is a long-term client engagement, offered as full-time employment with Ascent.
We are authorized to hire employees in the following states: Arkansas, Indiana, Iowa, Kansas, Missouri, Nebraska, Oklahoma, Tennessee, Texas, and Wisconsin.
Job duties include, but are not limited to:
  • Provide excellent customer service to internal and external users across the U.S. and Canada.
  • Provide access for internal and external users to the platform and supporting systems.
  • Call, email, and join video conference calls with customers to help troubleshoot issues.
  • Provide technical support including password resets and browser clearing.
  • Provide users with training on basic functionality of the systems.
  • Follow established User Management and Incident Management Processes.
  • Properly escalate and track unresolved issues, following the established Problem Management Process.
  • Follow up with customers, provide feedback, and persist to a satisfactory resolution.
  • Ensure proper recording, documentation, and closure of support issues.
  • Document and escalate feedback and suggestions using the established process.
  • Assist in the development and maintenance of technology-related guides, manuals, instructions, and training documentation.

Requirements:
  • 2 years' experience in the tech support field.
  • Excellent verbal and written communication skills.
  • Strong analytical, diagnostic, problem-solving, time-management, and organizational skills.
  • Proficient in Microsoft Outlook, Excel, PowerPoint, and Word; intermediate to advanced skills.
  • Able to work in a fast-paced, deadline-oriented environment.
  • Resourceful; able to work effectively with minimal supervision.
  • Able to follow issues all the way through resolution.
  • Able to collaborate in a team environment to complete required documentation projects.
  • Able to gracefully receive feedback.

Applicants must:
  • Submit a professional resumé.
  • Complete pre-screening interview via Microsoft Teams.
  • Attend an interview via Microsoft Teams with the client.

Work Environment:
  • Fast-paced, remote (work-from-home) position.
  • Able to sit and work at a computer for 8 hours a day / 40 hours a week.
  • Must live in one of the states listed above (Ascent is not currently authorized to hire in other states).
  • Training for this position is conducted remotely.

This is a full-time W-2 position with Ascent Professional Staffing, supporting a long-term client engagement. Employees receive the following benefits:
  • Wellmark Blue Cross Blue Shield health, dental, and vision coverage; Ascent pays half the employee premium.
  • Nine paid holidays per year.
  • 144 hours of paid time off per year, covering sick, vacation, and personal time.
  • 401(k) available after one year of service.
  • Weekly paycheck with direct deposit.

*Job offer is contingent upon successful completion of a background check and drug screen.

Apply