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Remote Tech Support Jobs in Kansas (NOW HIRING)

Remote Customer Service Agent

Kansas City, KS · Remote

$15 - $20/hr

Computer & Technology Requirements * Provide your own Windows-based PC (Macs, Chromebooks, and ... are not supported). * Wired high-speed internet connection required. * USB headset required.

Remote Customer Service Agent

Wichita, KS · Remote

$13.75 - $18.50/hr

Computer & Technology Requirements * Provide your own Windows-based PC (Macs, Chromebooks, and ... are not supported). * Wired high-speed internet connection required. * USB headset required.

Remote Customer Service Agent

Topeka, KS · Remote

$14.50 - $19.50/hr

Computer & Technology Requirements * Provide your own Windows-based PC (Macs, Chromebooks, and ... are not supported). * Wired high-speed internet connection required. * USB headset required.

Remote Customer Service Agent

Shawnee, KS · Remote

$14.75 - $19.75/hr

Computer & Technology Requirements * Provide your own Windows-based PC (Macs, Chromebooks, and ... are not supported). * Wired high-speed internet connection required. * USB headset required.

Remote Customer Service Agent

Overland Park, KS · Remote

$15.25 - $20.50/hr

Computer & Technology Requirements * Provide your own Windows-based PC (Macs, Chromebooks, and ... are not supported). * Wired high-speed internet connection required. * USB headset required.

Remote Customer Service Agent

Manhattan, KS · Remote

$13.75 - $18.25/hr

Computer & Technology Requirements * Provide your own Windows-based PC (Macs, Chromebooks, and ... are not supported). * Wired high-speed internet connection required. * USB headset required.

Remote Customer Service Agent

Olathe, KS · Remote

$15 - $20/hr

Computer & Technology Requirements * Provide your own Windows-based PC (Macs, Chromebooks, and ... are not supported). * Wired high-speed internet connection required. * USB headset required.

Remote Customer Service Agent

Lawrence, KS · Remote

$14.50 - $19.50/hr

Computer & Technology Requirements * Provide your own Windows-based PC (Macs, Chromebooks, and ... are not supported). * Wired high-speed internet connection required. * USB headset required.

... dedicated tech support; the scope is yours to define * Builder's playground - this role is ... Remote work stipend to set up your office * Perks for physical, mental, and emotional health ...

... support. The Remote Pilot Operator (RPO) operates a combination of Cathode Ray Tube (CRT)/keyboard ... technology tools including tablets, notebooks, applications, etc. Other Qualifications: • Ability ...

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Showing results 1-20

Remote Tech Support information

See Kansas salary details

$24.1K

$38.8K

$58.9K

How much do remote tech support jobs pay per year?

As of Jun 8, 2026, the average yearly pay for remote tech support in Kansas is $38,778.00, according to ZipRecruiter salary data. Most workers in this role earn between $33,400.00 and $41,900.00 per year, depending on experience, location, and employer.

What is a Remote Tech Support job?

A Remote Tech Support job involves assisting customers or employees with technical issues related to computer systems, software, or hardware from a remote location. Support is usually provided via phone, email, chat, or remote desktop tools. Remote tech support professionals troubleshoot problems, guide users, and may also help with installing or updating software. This role requires strong communication skills, technical knowledge, and the ability to resolve issues without being physically present. It is popular for its flexibility and the ability to work from virtually anywhere.

What Are Remote Tech Support Jobs?

Remote technical support jobs focus on providing IT support for people having issues using a laptop or desktop computer, mobile phones, printers, various software, the internet in general, and other electronic products. These technicians work from home, and their duties and responsibilities are to help people troubleshoot issues with their devices. If they cannot resolve the issue, then they must pass it along to an appropriate team member. These tech support workers usually do not train people about how to use their electronic items, but they may offer insight if necessary. Remote IT technicians often provide virtual support via the telephone, video chat, a live chat window, or email correspondence.

How does a remote tech support specialist typically collaborate with other IT team members?

Remote tech support specialists frequently work closely with other IT professionals, such as network administrators, software developers, and cybersecurity teams. Collaboration is often facilitated through digital communication tools like chat platforms, video calls, and shared ticketing systems. This teamwork ensures that complex technical issues are resolved efficiently and that end-users experience minimal downtime. Regular virtual meetings and status updates are common practices to maintain alignment and share critical information within the team.

What is the difference between Remote Tech Support vs Help Desk Technician?

AspectRemote Tech SupportHelp Desk Technician
CredentialsIT certifications (CompTIA A+, Network+)IT certifications (CompTIA A+, Network+)
Work EnvironmentRemote, client devices or networksOffice or remote, primarily desktop support
Industry UsageIT support, technical servicesIT support, customer service
Common Search IntentRemote tech support jobs, troubleshootingHelp desk jobs, technical support roles

Remote Tech Support and Help Desk Technician roles share similar credentials and work environments, often involving troubleshooting and customer service. However, Remote Tech Support typically focuses on resolving technical issues remotely for clients or companies, while Help Desk Technicians may handle a broader range of support tasks, including on-site assistance. Both roles are essential in IT support, with overlapping skills but different primary work settings and responsibilities.

What are the key skills and qualifications needed to thrive as a Remote Tech Support specialist, and why are they important?

To thrive as a Remote Tech Support specialist, you need a strong understanding of computer systems, troubleshooting techniques, and common operating systems, often supported by a degree or certification in IT or a related field. Familiarity with remote desktop tools, ticketing systems like Zendesk or ServiceNow, and basic networking concepts is typically expected. Excellent communication, patience, and problem-solving skills help you effectively assist users and resolve issues remotely. These skills are crucial for delivering efficient technical support, minimizing downtime, and ensuring customer satisfaction from a distance.
What are the most commonly searched types of Tech Support jobs in Kansas? The most popular types of Tech Support jobs in Kansas are:
What job categories do people searching Remote Tech Support jobs in Kansas look for? The top searched job categories for Remote Tech Support jobs in Kansas are:
What cities in Kansas are hiring for Remote Tech Support jobs? Cities in Kansas with the most Remote Tech Support job openings:
Remote Bilingual Customer Service Rep

Remote Bilingual Customer Service Rep

EchoStar

Wichita, KS • Remote

$15/hr

Other

Medical, Dental, Vision, Life, Retirement

Posted 11 days ago


EchoStar rating

6.9

Company rating: 6.9 out of 10

Based on 69 frontline employees who took The Breakroom Quiz

53rd of 76 rated telecommunications companies


Job description

Summary

As a Customer Experience Representative, you will serve as an information resource for billing, programming, and technical troubleshooting questions – including promoting products and services to our new and existing customers so they get the most value and enjoyment from their DISH TV experience.

Job Duties and Responsibilities

Customer Experience Representative:

$15.00 + .50/hr Language Differential - Earn an additional $2/hr for shifts after 6 PM and on weekends! We provide full-time paid training!

What You’ll Be Doing: 

  • Take back-to-back tech support or customer service phone calls with customers throughout the entirety of your shift
  • Engage with a diverse consumer base to provide solutions for customer needs and technical issues

What’s in it for You: 

  • Career Growth: Opportunity to promote two levels within your first year!
  • Comprehensive Benefits: Paid training, time off,  Medical, Dental, Vision, Life Insurance packages, HSA, 401(K) with company match, Employee Stock Purchasing Program and Tuition Reimbursement
  • Exclusive Perks: Complimentary DISH TV ($114.99/month), discounts on Sling TV ($5/month), and Boost Mobile plans (starting at $15/month)
  • This is a Full Time, Work-From-Home position with Company-provided equipment.
Skills, Experience and Requirements
  • High school diploma or GED 
  • Six months of related customer service and troubleshooting experience and/or training
  • Flexible to work shifts that might include evenings, weekends, or holidays
  • Smartphone or device with active data network connection
  • Fluent in English and Spanish
  • Pre-employment screen
  • Ability to remain engaged on the phone throughout the entirety of your shift with minimal to no distractions; and camera on during all video meetings
  • Skills proven to help you thrive: Customer Service, Dependability, Resilience, Problem Solving, Continuous Development, Multitasking, Integrity
  • Must reside in Florida, Georgia, Idaho, Indiana, Kansas, Mississippi, Missouri, Nebraska, North Carolina, South Carolina, Utah, New Mexico, or Tennessee, Wyoming, Texas to be eligible for hire

EchoStar will provide all initial equipment required to perform the role aside from home internet!

A EchoStar-provided PC Tower and power adapter, and (2) two Monitors, with associated cabling will be provided. This will be considered leased equipment and shall remain the property of EchoStar. 

Required Accessories will initially be provided with a 30-day limited warranty. After 30 days from the hire date, you will be responsible for providing replacements should the required accessory(s) need to be replaced. EchoStar recommends that you maintain a backup/spare of each item to avoid downtime. 

Required Accessories:

  • USB Headset
  • USB Keyboard
  • USB Mouse
  • USB Webcam
  • Ethernet cable

Home Internet and dedicated home office workspace with:

  • Stable Cable or Fiber ISP internet connection with a minimum 25 Mbps download and 2 Mbps upload speed with 99% uptime, and no bandwidth or data caps
  • Wired ethernet between modem and PC without the use of an adapter: Wi-Fi, fixed wireless, cellular or other hotspot, or satellite is not supported

All costs to meet and maintain these requirements are the responsibility of the employee and are not reimbursed by EchoStar, except where required by law.

Salary Ranges
Compensation: $15.00/Hour

What EchoStar employees say

Pay

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