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Remote Switchboard Operator Jobs in Chicago, IL (NOW HIRING)

Addison Group

Administrative Assistant to VP

Chicago, IL · Remote

$25 - $30/hr

Monday-Friday, 9:00 AM-5:00 PM | Hybrid Schedule (3 days onsite, 2 days remote) Benefits : This position is eligible for medical, dental, vision, and 401(k). About Our Client : Addison Group is ...

All JobsSwitchboard Operator JobsRemote Switchboard Operator JobsRemote Switchboard Operator Jobs in Chicago, IL

Remote Switchboard Operator information

See Chicago, IL salary details

$9

$17

$25

How much do remote switchboard operator jobs pay per hour?

As of Sep 4, 2026, the average hourly pay for remote switchboard operator in Chicago, IL is $17.26, according to ZipRecruiter salary data. Most workers in this role earn between $14.86 and $18.80 per hour, depending on experience, location, and employer.

What is a remote switchboard operator?

A Remote Switchboard Operator manages incoming and outgoing calls for a company or organization from a remote location. They answer calls, transfer them to the appropriate department or person, take messages, and provide basic information to callers. This role often requires strong communication skills, familiarity with phone systems, and the ability to multitask efficiently. Many operators work from home using specialized software to handle call routing and management.

What does a remote switchboard operator do?

A typical day for a Remote Switchboard Operator involves handling incoming calls, accurately routing them to the appropriate departments or individuals, and providing basic information or assistance when needed. You'll often manage multiple calls simultaneously, update call logs, and sometimes assist with scheduling or message delivery. Most of the work is performed independently using cloud-based telephony and communication systems, but you may also coordinate closely with other remote team members or on-site staff. The role requires staying organized and maintaining a high level of professionalism throughout each interaction. Over time, excellent performers may progress into supervisory or training roles within virtual communication or customer support teams.

What are the key skills and qualifications needed to thrive as a remote switchboard operator?

To thrive as a Remote Switchboard Operator, you need strong communication skills, attention to detail, and the ability to multitask, often supported by prior experience in customer service or call center environments. Familiarity with telephony systems, virtual PBX software, and call routing platforms is commonly required, with some employers preferring candidates knowledgeable in CRM tools. Excellent listening skills, professionalism, and the ability to remain calm under pressure are standout soft skills in this position. These competencies ensure efficient call management, positive interactions, and reliable support for clients and colleagues in a remote setting.

What are popular job titles related to Remote Switchboard Operator jobs in Chicago, IL?

For Remote Switchboard Operator jobs in Chicago, IL, the most frequently searched job titles are:

What job categories do people searching Remote Switchboard Operator jobs in Chicago, IL look for?

The top searched job categories for Remote Switchboard Operator jobs in Chicago, IL are:

What cities near Chicago, IL are hiring for Remote Switchboard Operator jobs?

Cities near Chicago, IL with the most Remote Switchboard Operator job openings:

Remote Switchboard Operator jobs near you
Infographic showing various Remote Switchboard Operator job openings in Chicago, IL as of August 2026, with employment types broken down into 47% Full Time, 51% Part Time, 1% Contract, and 1% Nights. Highlights an 97% Physical, 1% Hybrid, and 2% Remote job distribution, with an average salary of $35,891 per year, or $17.3 per hour.

Administrative Assistant (Remote Full-Time)

MEDRINA - CORPORATE TEAM

Chicago, IL • Remote

$23/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 11 days ago

Job description

Come grow with us!  Medrina has been voted one of the fastest growing companies and 92% of our employees feel we are the Best Place To Work!  This is a remote role supporting our national teams together with another Administrative Assistant.  Candidates need to reside and operate in the central time zone.  This is a full-time role, 8am-5pm and Monday-Friday work schedule, offering $23 per hour with a robust benefits package including 15 days of vacation, 7 paid holidays and 5 sick days annually, health/dental/vision plans start first day of work, employer paid life insurance, as well as a 401(k) plan with a company match after 6 months of service and more.
Job Summary:
The Administrative Assistant facilitates the efficient operation of multiple departments by performing a variety of clerical and administrative tasks virtually in remote setting.  The Administrative Assistant reports to the Director of Human Resources while also working directly with leaders of the Legal, Business Development and Clinical Operations teams.  This is a full-time remote role working 40 hours per week and requires the following flexibility with work schedule:  work hours are Monday–Friday, plus up to 1 hour on Saturday or Sunday, and some holidays. This role requires flexibility to shift hours, if necessary.
Essential Duties and Responsibilities:

  • Conduct conversations internally via MS Teams on camera with professional dress code.
  • Manage phone line messages virtually: screening, when necessary and route messages to appropriate individuals. 
  • Respond and follow up on messages with callers.  
  • Manage company mailboxes, email and fax lines responding the same day and within 24 hours. 
  • Assist our medical providers with documents and records.  
  • Obtain document signatures via digital signature services like Adobe and DocuSign.  
  • Maintain digital filing systems and save documents in appropriate folders.  
  • Respond to internal and external record requests and audits.  Retrieve information as requested from records and other related documents.  
  • Conduct monthly audits for various teams utilizing online databases, recording and communicating the results.  
  • Order and maintain office supplies (uniforms, business cards, gifts & etc.) and communicate with various vendors.  
  • Maintain a system for recording and tracking expenses.  
  • Respond to and resolve administrative inquiries and questions.  
  • Conduct independent research and provide information.  
  • Coordinate and schedule travel, meetings, conferences, and appointments.   
  • Prepare agendas and schedules for meetings.  
  • Attend weekly staff team meetings as well as weekly 1:1 meeting with the manager via MS Teams  
  • Perform other administrative duties as assigned.   

Job Requirements:

  • 3 years of experience in an administrative role supporting multiple units/departments. Administrative experience in supporting medical providers is preferred.  
  • Proficient in Adobe Sign and Microsoft Office Suite such as Outlook, Teams, Word, Excel, PowerPoint, and SharePoint.  
  • This is a full-time remote, work-from-home position, primarily working during standard business hours handling confidential information. Thus, work must be performed in a private and quiet (with a door) setting requiring reliable internet and phone connectivity.
  • Ability to communicate via virtual/online meetings daily with a camera on as well as being responsive in a timely manner during work hours via email, MS Teams and phone.
  • Proficiency with web search engines.  
  • Excellent verbal and written communication skills.  
  • Excellent interpersonal and customer service skills.  
  • Excellent organizational skills and attention to detail.  
  • Ability to sit, stand, and walk for extended periods. 
  • Ability to lift and move up to 10 pounds.

Physical Requirements:

  • Prolong periods of sitting and/or standing  
  • Working at the computer utilizing monitors, keyboard, and a computer mouse 
  • Communicating via phone and online video conferencing 
  • Ability to lift up to 10lbs 
  • Must have a private workspace with a door to preserve confidentiality. 

EOE/M/F/Vet/Disability:
We are an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law.