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Remote Switchboard Operator Jobs in Kentucky (NOW HIRING)

Remote Switchboard Operator information

See Kentucky salary details

$7

$14

$21

How much do remote switchboard operator jobs pay per hour?

As of Aug 17, 2026, the average hourly pay for remote switchboard operator in Kentucky is $14.55, according to ZipRecruiter salary data. Most workers in this role earn between $12.55 and $15.87 per hour, depending on experience, location, and employer.

What is a remote switchboard operator?

A Remote Switchboard Operator manages incoming and outgoing calls for a company or organization from a remote location. They answer calls, transfer them to the appropriate department or person, take messages, and provide basic information to callers. This role often requires strong communication skills, familiarity with phone systems, and the ability to multitask efficiently. Many operators work from home using specialized software to handle call routing and management.

What does a remote switchboard operator do?

A typical day for a Remote Switchboard Operator involves handling incoming calls, accurately routing them to the appropriate departments or individuals, and providing basic information or assistance when needed. You'll often manage multiple calls simultaneously, update call logs, and sometimes assist with scheduling or message delivery. Most of the work is performed independently using cloud-based telephony and communication systems, but you may also coordinate closely with other remote team members or on-site staff. The role requires staying organized and maintaining a high level of professionalism throughout each interaction. Over time, excellent performers may progress into supervisory or training roles within virtual communication or customer support teams.

What are the key skills and qualifications needed to thrive as a remote switchboard operator?

To thrive as a Remote Switchboard Operator, you need strong communication skills, attention to detail, and the ability to multitask, often supported by prior experience in customer service or call center environments. Familiarity with telephony systems, virtual PBX software, and call routing platforms is commonly required, with some employers preferring candidates knowledgeable in CRM tools. Excellent listening skills, professionalism, and the ability to remain calm under pressure are standout soft skills in this position. These competencies ensure efficient call management, positive interactions, and reliable support for clients and colleagues in a remote setting.

What job categories do people searching Remote Switchboard Operator jobs in Kentucky look for?

The top searched job categories for Remote Switchboard Operator jobs in Kentucky are:

What cities in Kentucky are hiring for Remote Switchboard Operator jobs?

Cities in Kentucky with the most Remote Switchboard Operator job openings:

Infographic showing various Remote Switchboard Operator job openings in Kentucky as of August 2026, with employment types broken down into 79% Full Time, and 21% Part Time. Highlights an 100% Remote job distribution, with an average salary of $30,260 per year, or $14.5 per hour.

Woodworking Machine Operator Supervisor (Woodworking Machine Operator Foreman)

Bureau of Prisons/Federal Prison System

Ashland, KY • On-site, Remote

$37.08 - $43.23/hr

Full-time

Posted 4 days ago


Job description

Summary
Corrections professionals who foster a humane and secure environment and ensure public safety by preparing individuals for successful reentry into our communities.
Learn more about this agency
Duties
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This position is located in the UNICOR Furniture Factory at a federal correctional facility. UNICOR is a government corporation which employs inmates in manufacturing and producing a variety of goods and services for sale to other government agencies. A primary purpose of this position is to train and supervise inmates in the manufacturing of plastic laminate and wood furniture and other products of various styles and designs.
Along with all other correctional institution employees, incumbent is charged with responsibility for maintaining security of the institution. The staff correctional responsibilities precede all others required by this position and is performed on a regular and recurring basis.
Requirements
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Conditions of employment
Career Transition Programs (CTAP): This program applies to Federal and/or DOJ employees who meet the definition of surplus or displaced from a position in the competitive service. To receive selection priority for this position, you must:
  1. Meet CTAP eligibility criteria;
  2. Be rated well-qualified for the position, scoring at least half of the total possible points for the vacancy KSAs or competencies; and
  3. Submit the appropriate documentation to support your CTAP eligibility:
    • A copy of the agency notice (i.e., separation notice or agency RIF letter),
    • Most recent performance appraisal, and
    • Most recent SF-50 showing current/former position, grade, promotion potential, and duty location.
    • See USAJOBS' Career Transition Programs for more information.

EEO Statement/Policy: The United States government does not discriminate in employment on the basis of race, color, religion, sex, pregnancy, national origin, political affiliation, sexual orientation, marital status, disability, genetic information, age, membership in an employee organization, retaliation, parental status, military service or other non-merit factor. More information can be found here: U.S Department of Justice - Equal Employment Opportunity Policy
Key Requirements:
  • U.S. Citizenship is Required.
  • See Special Conditions of Employment Section.

Qualifications
To be considered for the position, you must meet the following qualification requirements.
Applicants must have had sufficient training and experience to show their ability to perform the duties of the position.
Qualifications will be determined by comparing your application to the responses to the Applicant Assessment Questions against the guidelines found in the Job Qualification System for Trades and Labor Occupations, WS-4601 Series.
To qualify for this position, you MUST meet the Barely Acceptable level on both screen-out elements (Ability to supervise) and (Aptitude for work with prisoners); receive at least one half of the total possible points; AND you must furnish detailed information on your resume to support your assessment responses to demonstrate that you clearly possess the experience and skills to successfully perform the duties of this position. Failure to specifically identify skills in this field may result in your score being lowered or in being found ineligible for this vacancy.
**Your eligibility for consideration will be based on your responses to the questions in the application.**
Additional information
In accordance with 5 U.S.C. 3307, a maximum entry age of 36 has been established for original appointment to a position in a Bureau of Prisons institution.
The representative rate for this position is $83,813 per annum ($40.16 per hour).
Special Conditions of Employment Section:
Appointment is subject to satisfactory completion of a urinalysis, physical, and background investigation.
All applicants are subject to National Crime Information Center (NCIC) and credit checks.
All applicants not currently working in an institution will be required to complete a qualification inquiry regarding convictions of misdemeanor crimes of domestic violence in order to be authorized to carry a firearm.
Successful completion of the "Introduction to Correctional Techniques," three-week training course at Glynco, Georgia is required.
The addresses listed on the USAJOBS account/resume must be the primary residence at the time of application. You may be required to provide proof of residence.
Additional selections may be made if vacancies occur within the life of the certificate.
Although competitive and non-competitive applications are being accepted, the selecting official may elect to have only one group reviewed.
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Candidates should be committed to improving the efficiency of the Federal government, passionate about the ideals of our American republic, and committed to upholding the rule of law and the United States Constitution.
Benefits
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A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new windowLearn more about federal benefits.
Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered.