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Remote Support Jobs in Troy, MO (NOW HIRING)

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Remote Support information

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$13

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How much do remote support jobs pay per hour?

As of Sep 6, 2026, the average hourly pay for remote support in Troy, MO is $23.60, according to ZipRecruiter salary data. Most workers in this role earn between $17.40 and $25.67 per hour, depending on experience, location, and employer.

What is remote support?

Remote support refers to technical assistance provided to users over the internet or other networks, without the need for a technician to be physically present. It typically involves troubleshooting computer issues, software installation, or system maintenance by accessing the user's device remotely. This allows for faster issue resolution and convenience for both the support provider and the end user. Remote support is commonly used in IT helpdesks and customer service environments.

What are remote support jobs?

Remote support jobs include positions such as remote technical support specialist, information technology support specialist, systems support specialist, and remote help desk support analyst, to name just a few. Your specific responsibilities depend on the field in which you work, and many fields, including business, healthcare, customer service, and education, employ support specialists to answer calls about hardware and software issues. Your duties also depend on the type of support you provide. Your job may focus on server or database problems, or you may work to troubleshoot systems administration issues or answer general customer questions.

What are the key skills and qualifications needed to thrive as a remote support specialist, and why are they important?

To thrive as a Remote Support specialist, you need strong problem-solving abilities, technical troubleshooting skills, and typically a background in IT or customer support. Familiarity with remote desktop tools, ticketing systems, and common operating systems is essential, and certifications like CompTIA A+ or Microsoft Certified support credentials are often preferred. Excellent communication, patience, and active listening set top performers apart in this role. These skills ensure efficient resolution of technical issues while maintaining a positive customer experience, which is critical for client satisfaction and organizational success.

What are some common challenges faced by professionals in a remote support role, and how can they be addressed?

One common challenge in Remote Support roles is effectively diagnosing and resolving issues without physical access to devices, which requires strong communication skills and proficiency with remote troubleshooting tools. Professionals may also face difficulties managing multiple support tickets simultaneously, making time management and prioritization essential. Building rapport with users remotely can be more challenging than in-person interactions, so maintaining a patient and empathetic approach is crucial. Regular training on new software and staying updated on company protocols also help Remote Support professionals deliver effective assistance.

What is the difference between Remote Support vs Help Desk Technician?

AspectRemote SupportHelp Desk Technician
CredentialsTypically requires certifications like CompTIA A+ or Network+Often requires similar certifications, such as CompTIA A+ or Microsoft Certified
Work EnvironmentProvides technical assistance remotely via phone, chat, or remote access toolsProvides support primarily via phone or in-person, often within an office setting
Employer & Industry UsageUsed across IT, tech support, and customer service industriesCommon in IT, corporate, and customer service sectors

Remote Support and Help Desk Technician roles share similar credentials and work environments, focusing on troubleshooting and resolving technical issues. Remote Support emphasizes remote assistance using remote access tools, while Help Desk Technicians may work on-site or via phone. Both roles are vital in IT support, often overlapping in skills and certifications.

What are the most commonly searched types of Support jobs in Troy, MO?

The most popular types of Support jobs in Troy, MO are:

What job categories do people searching Remote Support jobs in Troy, MO look for?

The top searched job categories for Remote Support jobs in Troy, MO are:

What cities near Troy, MO are hiring for Remote Support jobs?

Cities near Troy, MO with the most Remote Support job openings:

Infographic showing various Remote Support job openings in Troy, MO as of June 2026, with employment types broken down into 90% Full Time, 9% Part Time, and 1% Contract. Highlights an 37% Physical, 4% Hybrid, and 59% Remote job distribution, with an average salary of $49,083 per year, or $23.6 per hour.

Licensed Clinical Social Worker (LCSW) - Remote School Setting

Company Confidential

Saint Charles, MO โ€ข Remote

Full-time

Medical, Dental, Vision, Life

Posted 19 days ago


Job description

Position Overview

Gotham Enterprises Ltd is seeking a dedicated and skilled Licensed Clinical Social Worker (LCSW) to join our innovative team on a full-time basis. This remote position offers a unique opportunity to provide vital mental health support and interventions in a school environment, all while working flexibly from the comfort of your home. With a competitive salary range of USD 80,000 to 100,000 per year, this role allows you to make a significant impact on the mental well-being of students and their families.

About the Organization

At Gotham Enterprises Ltd, we are committed to delivering outstanding mental health services that empower our community. Our mission revolves around supporting children, adolescents, and families by fostering resilience and promoting mental health initiatives that improve lives. We are actively invested in providing our employees with a supportive and nurturing environment where they can flourish and develop their professional skills. Our collaborative team is made up of compassionate professionals who prioritize high-quality client care through evidence-based practices.

Work Environment

This remote role integrates modern technology to facilitate seamless interaction with students and families. Our virtual outpatient mental health clinic is equipped with cutting-edge tools that allow for real-time communication and effective treatment planning. By working within a school system, you will be able to build connections with educators and provide holistic support in a familiar and accessible setting for students facing various mental health challenges.

Key Responsibilities

As a licensed clinical social worker with Gotham Enterprises, your responsibilities will include:

  • Conducting comprehensive clinical assessments to understand the specific needs of students and formulating tailored treatment plans based on established best practices.
  • Implementing a variety of therapeutic interventions including cognitive-behavioral therapy (CBT), dialectical behavior therapy (DBT), and other evidence-based modalities, ensuring care aligns with studentsโ€™ unique requirements.
  • Maintaining accurate and timely clinical records, thereby adhering to HIPAA regulations and ensuring confidentiality and safety in documentation.
  • Collaborating regularly with school staff, including teachers and administrators, as well as other mental health professionals to offer coherent and seamless support for students.
  • Participating in ongoing case consultations and peer reviews to reinforce a high standard of care and stay current with evidence-based practices.
  • Providing educational sessions to students and their families about mental health awareness, treatment options available, and community resources.
  • Staying informed about the latest research developments in mental health to enhance clinical efficacy and incorporate innovative solutions into service delivery.
  • Managing a full caseload effectively, ensuring that treatment objectives are met and maintaining ethical standards as guided by the National Association of Social Workers (NASW).
Patient Population / Client Focus

You will primarily work with children and adolescents who may be facing a range of mental health issues, including anxiety, depression, trauma, and behavioral concerns. Our approach is centered on creating a safe and supportive environment where students can express themselves and receive the assistance they need to thrive both academically and personally.

Qualifications

The ideal candidate will possess the following qualifications:

  • A Masterโ€™s degree in Social Work from an accredited institution.
  • A valid LCSW license to practice within the state of Missouri.
  • A minimum of three yearsโ€™ experience in a clinical setting, particularly focused on providing psychotherapy services.
  • Proficient knowledge of solution-focused therapy interventions and the ability to adapt approaches based on client feedback and outcomes.
  • Exceptional communication and interpersonal skills, enabling effective engagement with students, families, and team members.
Preferred Experience

In addition to the required qualifications, experience working within school settings or a strong understanding of educational systems is preferred. Familiarity with integrated behavioral health models and community resources will be advantageous in this role.

Compensation and Benefits

We offer a comprehensive compensation package which includes:

  • A competitive salary range of USD 80,000 to 100,000 per year.
  • Comprehensive medical, dental, and vision insurance options.
  • Life and disability insurance coverage.
  • Malpractice insurance protection.
  • An employee assistance program offering mental health support and counseling services.
  • Potential sign-on bonus for qualified candidates.
Career Growth Opportunities

Gotham Enterprises Ltd is committed to your professional development. We support continuous learning through access to training, workshops, and conferences relevant to mental health practices. Opportunities for advancement into supervisory or specialized clinical roles are available as you grow within the organization.

Why Join Our Team

At Gotham Enterprises, you will become part of a passionate community of professionals devoted to making a positive difference in the lives of young people. Our collaborative and innovative atmosphere allows you to utilize your skills while continuing to develop professionally. Join us in our mission to enhance mental health services within the educational system while enjoying the benefits of a flexible work environment.

Application Information

If you are a dedicated Licensed Clinical Social Worker looking to make a meaningful impact while enjoying flexible work arrangements, we invite you to apply. Please submit your resume and cover letter outlining your relevant experience and passion for the field to our HR department at . We look forward to welcoming you to our team.