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Remote Support Jobs in Troy, MO (NOW HIRING)

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Remote Support information

See Troy, MO salary details

$13

$23

$40

How much do remote support jobs pay per hour?

As of Aug 20, 2026, the average hourly pay for remote support in Troy, MO is $23.60, according to ZipRecruiter salary data. Most workers in this role earn between $17.40 and $25.67 per hour, depending on experience, location, and employer.

What is remote support?

Remote support refers to technical assistance provided to users over the internet or other networks, without the need for a technician to be physically present. It typically involves troubleshooting computer issues, software installation, or system maintenance by accessing the user's device remotely. This allows for faster issue resolution and convenience for both the support provider and the end user. Remote support is commonly used in IT helpdesks and customer service environments.

What are remote support jobs?

Remote support jobs include positions such as remote technical support specialist, information technology support specialist, systems support specialist, and remote help desk support analyst, to name just a few. Your specific responsibilities depend on the field in which you work, and many fields, including business, healthcare, customer service, and education, employ support specialists to answer calls about hardware and software issues. Your duties also depend on the type of support you provide. Your job may focus on server or database problems, or you may work to troubleshoot systems administration issues or answer general customer questions.

What are the key skills and qualifications needed to thrive as a remote support specialist, and why are they important?

To thrive as a Remote Support specialist, you need strong problem-solving abilities, technical troubleshooting skills, and typically a background in IT or customer support. Familiarity with remote desktop tools, ticketing systems, and common operating systems is essential, and certifications like CompTIA A+ or Microsoft Certified support credentials are often preferred. Excellent communication, patience, and active listening set top performers apart in this role. These skills ensure efficient resolution of technical issues while maintaining a positive customer experience, which is critical for client satisfaction and organizational success.

What are some common challenges faced by professionals in a remote support role, and how can they be addressed?

One common challenge in Remote Support roles is effectively diagnosing and resolving issues without physical access to devices, which requires strong communication skills and proficiency with remote troubleshooting tools. Professionals may also face difficulties managing multiple support tickets simultaneously, making time management and prioritization essential. Building rapport with users remotely can be more challenging than in-person interactions, so maintaining a patient and empathetic approach is crucial. Regular training on new software and staying updated on company protocols also help Remote Support professionals deliver effective assistance.

What is the difference between Remote Support vs Help Desk Technician?

AspectRemote SupportHelp Desk Technician
CredentialsTypically requires certifications like CompTIA A+ or Network+Often requires similar certifications, such as CompTIA A+ or Microsoft Certified
Work EnvironmentProvides technical assistance remotely via phone, chat, or remote access toolsProvides support primarily via phone or in-person, often within an office setting
Employer & Industry UsageUsed across IT, tech support, and customer service industriesCommon in IT, corporate, and customer service sectors

Remote Support and Help Desk Technician roles share similar credentials and work environments, focusing on troubleshooting and resolving technical issues. Remote Support emphasizes remote assistance using remote access tools, while Help Desk Technicians may work on-site or via phone. Both roles are vital in IT support, often overlapping in skills and certifications.

What are the most commonly searched types of Support jobs in Troy, MO?

The most popular types of Support jobs in Troy, MO are:

What job categories do people searching Remote Support jobs in Troy, MO look for?

The top searched job categories for Remote Support jobs in Troy, MO are:

What cities near Troy, MO are hiring for Remote Support jobs?

Cities near Troy, MO with the most Remote Support job openings:

Infographic showing various Remote Support job openings in Troy, MO as of June 2026, with employment types broken down into 90% Full Time, 9% Part Time, and 1% Contract. Highlights an 37% Physical, 4% Hybrid, and 59% Remote job distribution, with an average salary of $49,083 per year, or $23.6 per hour.

Licensed Remote Marriage and Family Therapist (LMFT)

Company Confidential

O Fallon, MO โ€ข Remote

Full-time

Posted 2 days ago

New


Job description

Position Overview

Gotham Enterprises Ltd is seeking a dedicated and compassionate Licensed Marriage and Family Therapist (LMFT) to join our team as a Remote Mental Health Counselor. This full-time position allows you to provide essential mental health services from the comfort of your own home, with the flexibility to set your own schedule. You will have the opportunity to earn an annual salary ranging from USD 90,000 to 104,000, depending on hours worked and caseload.

About the Organization

Gotham Enterprises Ltd is a forward-thinking organization dedicated to improving community mental health. Our Community Health Clinic focuses on providing accessible mental health services to those in need, ensuring a supportive environment for both our clients and therapists. We believe in empowering our therapists with the tools and resources necessary to make a significant impact on the lives of our clients.

Work Environment

This position is entirely remote, offering you the freedom to work from anywhere while maintaining a healthy work-life balance. You will be an integral part of our virtual mental health team, supported by advanced telehealth technology that ensures efficient client interaction. Our easy-to-use counselor dashboard will serve as your online office, managing scheduling, client bookings, and treatment documentation seamlessly.

Key Responsibilities
  • Conduct individual counseling sessions via video chat, utilizing evidence-based therapeutic techniques to support clients in improving their mental health.
  • Encourage open discussions around emotions and life experiences, fostering client self-awareness and insight into personal relationships.
  • Act as a client advocate, assisting in the definition and clarification of therapeutic goals while employing a solution-focused approach.
  • Perform thorough evaluations of clients' mental health conditions and collaboratively develop treatment plans that align with their individual needs.
Patient Population / Client Focus

Our client base primarily consists of pre-screened, stable adults with low acuity mental health issues. You wonโ€™t be managing severe mental health cases, allowing you to concentrate on providing quality care to clients who are ready to engage in therapeutic work. We prioritize matching you with clients who align with your areas of expertise and demographic preferences, ensuring meaningful and effective therapeutic relationships.

Qualifications
  • A Masterโ€™s degree in Social Work, Marriage and Family Therapy, Mental Health Counseling, or Psychology.
  • A valid and unrestricted license to practice independently without supervision as a Licensed Marriage and Family Therapist (LMFT), Licensed Professional Counselor (LPC), Psychologist, or Licensed Clinical Social Worker (LCSW).
  • No provisional or limited licenses; disciplinary actions must not be present.
  • Strong ability to make professional evaluations, decisions, and recommendations for treatment plans.
  • Exceptional interpersonal skills paired with a sympathetic nature.
  • Proficient in using technology and digital platforms effectively.
Preferred Experience
  • Experience in remote therapy settings, with a clear understanding of the unique challenges and benefits presented by virtual counseling.
  • Familiarity with evidence-based therapeutic modalities and an ability to implement these techniques in a sensitive manner.
Compensation and Benefits
  • A competitive salary ranging from USD 90,000 to 104,000 annually based on hours worked.
  • Sign-on bonuses to welcome new therapists to our team.
  • Weekly direct deposit payroll for timely compensation.
  • For full-time counselors, a monthly healthcare stipend to support your overall well-being.
Career Growth Opportunities

At Gotham Enterprises Ltd, we are committed to your professional development. You'll have opportunities for continuous learning through workshops, certifications, and supervision, allowing you to refine your skills in a supportive environment. Your contributions will be recognized as you advance within our organization or potentially take on leadership roles in our community health initiatives.

Why Join Our Team

We foster a collaborative and innovative culture where your voice matters. Enjoy unparalleled flexibility in your work schedule, with the chance to build your caseload rapidlyโ€”typically within 1-2 weeks. Our comprehensive support structures ensure you can focus solely on providing exceptional care with minimal paperwork and no marketing hassles. Join us in making a real difference in individuals' lives while achieving a fulfilling work-life balance.

Application Information

If you're ready to make a positive impact in the mental health field and join a team that values your expertise, we invite you to apply today with your resume. Seize this opportunity to embark on a rewarding career as a Remote Licensed Mental Health Counselor with Gotham Enterprises Ltd!