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Remote Support Jobs in Port Richey, FL (NOW HIRING)

ProTek IT Solutions

IT Support Specialist

Clearwater, FL · Remote

$60K - $100K/yr

However, we're also open to remote or out-of-state candidates who can do the above. We offer ... support services. We have steadily grown every year since the company's inception, and we are ...

Liveops

Remote Customer Service Representative

Lutz, FL · Remote

$20/hr

Tax Software Support - Independent Contractor Location: Remote (US-Based) Apply today to join the 1/5/26 certification class and lock in your spot for tax season success. Liveops is contracting ...

Essence Journey

Remote Customer Support Associate

Tampa, FL · Remote

$16.50 - $22.75/hr

We are seeking a motivated and reliable Remote Customer Support Associate to join our growing team. This role is ideal for a detail-oriented professional who thrives in a remote environment, excels ...

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Remote Support information

See Port Richey, FL salary details

$12

$23

$39

How much do remote support jobs pay per hour?

As of Jul 27, 2026, the average hourly pay for remote support in Port Richey, FL is $23.09, according to ZipRecruiter salary data. Most workers in this role earn between $17.07 and $25.14 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Remote Support specialist, and why are they important?

To thrive as a Remote Support specialist, you need strong problem-solving abilities, technical troubleshooting skills, and typically a background in IT or customer support. Familiarity with remote desktop tools, ticketing systems, and common operating systems is essential, and certifications like CompTIA A+ or Microsoft Certified support credentials are often preferred. Excellent communication, patience, and active listening set top performers apart in this role. These skills ensure efficient resolution of technical issues while maintaining a positive customer experience, which is critical for client satisfaction and organizational success.

What is the difference between Remote Support vs Help Desk Technician?

AspectRemote SupportHelp Desk Technician
CredentialsTypically requires certifications like CompTIA A+ or Network+Often requires similar certifications, such as CompTIA A+ or Microsoft Certified
Work EnvironmentProvides technical assistance remotely via phone, chat, or remote access toolsProvides support primarily via phone or in-person, often within an office setting
Employer & Industry UsageUsed across IT, tech support, and customer service industriesCommon in IT, corporate, and customer service sectors

Remote Support and Help Desk Technician roles share similar credentials and work environments, focusing on troubleshooting and resolving technical issues. Remote Support emphasizes remote assistance using remote access tools, while Help Desk Technicians may work on-site or via phone. Both roles are vital in IT support, often overlapping in skills and certifications.

What Are Remote Support Jobs?

Remote support jobs include positions such as remote technical support specialist, information technology support specialist, systems support specialist, and remote help desk support analyst, to name just a few. Your specific responsibilities depend on the field in which you work, and many fields, including business, healthcare, customer service, and education, employ support specialists to answer calls about hardware and software issues. Your duties also depend on the type of support you provide. Your job may focus on server or database problems, or you may work to troubleshoot systems administration issues or answer general customer questions.

What are some common challenges faced by professionals in a Remote Support role, and how can they be addressed?

One common challenge in Remote Support roles is effectively diagnosing and resolving issues without physical access to devices, which requires strong communication skills and proficiency with remote troubleshooting tools. Professionals may also face difficulties managing multiple support tickets simultaneously, making time management and prioritization essential. Building rapport with users remotely can be more challenging than in-person interactions, so maintaining a patient and empathetic approach is crucial. Regular training on new software and staying updated on company protocols also help Remote Support professionals deliver effective assistance.

What is remote support?

Remote support refers to technical assistance provided to users over the internet or other networks, without the need for a technician to be physically present. It typically involves troubleshooting computer issues, software installation, or system maintenance by accessing the user's device remotely. This allows for faster issue resolution and convenience for both the support provider and the end user. Remote support is commonly used in IT helpdesks and customer service environments.
More about Remote Support jobs
What are popular job titles related to Remote Support jobs in Port Richey, FL? For Remote Support jobs in Port Richey, FL, the most frequently searched job titles are:
What job categories do people searching Remote Support jobs in Port Richey, FL look for? The top searched job categories for Remote Support jobs in Port Richey, FL are:
What cities near Port Richey, FL are hiring for Remote Support jobs? Cities near Port Richey, FL with the most Remote Support job openings:
Remote Support jobs near you
Infographic showing various Remote Support job openings in Port Richey, FL as of July 2026, with employment types broken down into 86% Full Time, and 14% Contract. Highlights an 57% In-person, and 43% Remote job distribution, with an average salary of $48,033 per year, or $23.1 per hour.
IT Support Specialist

IT Support Specialist

ProTek IT Solutions

Clearwater, FL • Remote

$60K - $100K/yr

Full-time

Medical, Dental, Vision

Posted 15 days ago

Job description

We are an IT Managed Service Provider seeking a skilled Sys Admin / IT Support Specialist. Our clients are small—to medium-sized businesses throughout the US. Work is primarily performed remotely; however, some on-site client visits are occasionally required.

We service hundreds of businesses, all with varying needs. From the help desk to server setups and management, networking, cloud solutions, etc., this position will work with a multitude of customers to ensure that their IT infrastructure is running optimally and make recommendations for upgrades.

Only applicants with experience will be considered. The ability to research and study new IT technologies rapidly is a must. Applicants must be able to pick up basic work immediately and handle client needs. As long as the core skills are in place, our senior engineers provide more advanced training and assistance.

MINIMUM JOB REQUIREMENTS:

  • Experienced and proficient in setting up and maintaining Windows Server, Active Directory, and Hyper-V.
  • Proficient at AD Group Policy setup.
  • Proficient with Public DNS configurations.
  • Experienced with setting up Hardware RAID configurations and troubleshooting them.
  • Highly skilled in network troubleshooting. Requires a firm grasp of Layer 1-7 networking.
  • Able to implement more advanced firewall features such as Static Routes, WAN Failover, NAT Policies, Firewall Rules, etc.
  • Able to fix computer/server hardware/software situations/infected computers.
  • Hardware experience – building computers and servers, replacing components, etc.
  • Proficient with Office 365 and Google Apps for Business.
  • Has experience in setting up and troubleshooting business-grade firewalls, switches, routers, and APs.
  • Proficient with e-mail setup, POP, IMAP, Exchange, and Outlook.
  • Very familiar with backup technologies for Windows Servers and workstations.
  • Comfortable with customer interaction. Able to calmly and patiently handle stressful customer IT situations and walk them through handlings, keep them updated on issues and outages, and follow through to ensure customers are happy and issues are fully resolved.

ADDITIONAL USEFUL FIELDS:

  • Linux server administration
  • WAN DRAAS Replication
  • AWS IT Administration
  • Azure IT Administration
  • Advanced Networking
  • Cisco/Sonicwall/Juniper
  • VOIP Phone System Setups
  • Mac specialist
  • VMware Setups

Ideally, we are looking for someone to work out of our office in Clearwater, Florida. Partial telecommuting is an option for the right candidate.

However, we’re also open to remote or out-of-state candidates who can do the above.

We offer competitive compensation based on skill, experience, and opportunities for advancement and professional growth.

Company Description

ProTek IT Solutions has been providing high-end IT consulting services to mid-sized companies since 2007. With employees on the East and West coasts, we have clients spanning the US and primarily provide remote support services. We have steadily grown every year since the company's inception, and we are looking to bring on several skilled IT Support Specialists to help with our ever-expanding client base. We have positions available for help desk technicians as well as highly skilled IT professionals focusing on solution engineering and implementation services.
Seeking at least one additional technician in Clearwater/Tampa to work out of our CW office. Also accepting applications for remote technicians with the right skill sets.