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Remote Support Jobs in Plainfield, IN (NOW HIRING)

National Vision

Remote Optometrist

Indianapolis, IN · Remote

Company Description 100% Remote | Support In-Office Patients Virtually Step confidently into the future of optometry. Our fully virtual model lets you provide high-quality, human-centered care to ...

AES

Remote Optometrist

Indianapolis, IN · Remote

Company Description 100% Remote | Support In-Office Patients Virtually Step confidently into the future of optometry. Our fully virtual model lets you provide high-quality, human-centered care to ...

National Vision

Remote Optometrist

Indianapolis, IN · Remote

Company Description 100% Remote | Support In-Office Patients Virtually Step confidently into the future of optometry. Our fully virtual model lets you provide high-quality, human-centered care to ...

National Vision

Remote Optometrist

Indianapolis, IN · On-site +1

Company Description 100% Remote / Support In-Office Patients Virtually Step confidently into the future of optometry. Our fully virtual model lets you provide high-quality, human-centered care to ...

Plunkett Cooney, P.C

Paralegal

Indianapolis, IN · On-site +1

This position is primarily based in our Indianapolis office, supporting one partner and one senior attorney, but may also provide remote support for our other regional office locations.Key ...

Roche

CSC Team Manager - Core Lab

Indianapolis, IN · Remote

You'll lead a dynamic team of remote Technical Support Specialists and Consultants within the Customer Support Center (CSC), providing clear communication, strategic guidance, and support for ...

GEO Academies

IT Support Specialist

Indianapolis, IN · Remote

$29 - $37/hr

This is a remote position. Position Overview GEO Academies is seeking an IT Support Specialist to provide reliable technical assistance to employees and support the organization's day-to-day ...

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Remote Support information

See Plainfield, IN salary details

$14

$25

$43

How much do remote support jobs pay per hour?

As of Sep 5, 2026, the average hourly pay for remote support in Plainfield, IN is $25.55, according to ZipRecruiter salary data. Most workers in this role earn between $18.85 and $27.84 per hour, depending on experience, location, and employer.

What is remote support?

Remote support refers to technical assistance provided to users over the internet or other networks, without the need for a technician to be physically present. It typically involves troubleshooting computer issues, software installation, or system maintenance by accessing the user's device remotely. This allows for faster issue resolution and convenience for both the support provider and the end user. Remote support is commonly used in IT helpdesks and customer service environments.

What are remote support jobs?

Remote support jobs include positions such as remote technical support specialist, information technology support specialist, systems support specialist, and remote help desk support analyst, to name just a few. Your specific responsibilities depend on the field in which you work, and many fields, including business, healthcare, customer service, and education, employ support specialists to answer calls about hardware and software issues. Your duties also depend on the type of support you provide. Your job may focus on server or database problems, or you may work to troubleshoot systems administration issues or answer general customer questions.

What are the key skills and qualifications needed to thrive as a remote support specialist, and why are they important?

To thrive as a Remote Support specialist, you need strong problem-solving abilities, technical troubleshooting skills, and typically a background in IT or customer support. Familiarity with remote desktop tools, ticketing systems, and common operating systems is essential, and certifications like CompTIA A+ or Microsoft Certified support credentials are often preferred. Excellent communication, patience, and active listening set top performers apart in this role. These skills ensure efficient resolution of technical issues while maintaining a positive customer experience, which is critical for client satisfaction and organizational success.

What are some common challenges faced by professionals in a remote support role, and how can they be addressed?

One common challenge in Remote Support roles is effectively diagnosing and resolving issues without physical access to devices, which requires strong communication skills and proficiency with remote troubleshooting tools. Professionals may also face difficulties managing multiple support tickets simultaneously, making time management and prioritization essential. Building rapport with users remotely can be more challenging than in-person interactions, so maintaining a patient and empathetic approach is crucial. Regular training on new software and staying updated on company protocols also help Remote Support professionals deliver effective assistance.

What is the difference between Remote Support vs Help Desk Technician?

AspectRemote SupportHelp Desk Technician
CredentialsTypically requires certifications like CompTIA A+ or Network+Often requires similar certifications, such as CompTIA A+ or Microsoft Certified
Work EnvironmentProvides technical assistance remotely via phone, chat, or remote access toolsProvides support primarily via phone or in-person, often within an office setting
Employer & Industry UsageUsed across IT, tech support, and customer service industriesCommon in IT, corporate, and customer service sectors

Remote Support and Help Desk Technician roles share similar credentials and work environments, focusing on troubleshooting and resolving technical issues. Remote Support emphasizes remote assistance using remote access tools, while Help Desk Technicians may work on-site or via phone. Both roles are vital in IT support, often overlapping in skills and certifications.

More about Remote Support jobs

What job categories do people searching Remote Support jobs in Plainfield, IN look for?

The top searched job categories for Remote Support jobs in Plainfield, IN are:

What cities near Plainfield, IN are hiring for Remote Support jobs?

Cities near Plainfield, IN with the most Remote Support job openings:

Remote Support jobs near you
Infographic showing various Remote Support job openings in Plainfield, IN as of August 2026, with employment types broken down into 1% As Needed, 71% Full Time, 22% Part Time, 5% Contract, and 1% Nights. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution, with an average salary of $53,151 per year, or $25.6 per hour.

Remote Optometrist

National Vision

Indianapolis, IN • Remote

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

This job post has expired today. Applications are no longer accepted.

National Vision rating

6.7

Company rating: 6.7 out of 10

Based on 153 frontline employees who took The Breakroom Quiz

12th of 40 rated optical retailers

Job description

Company Description

100% Remote | Support In-Office Patients Virtually

Step confidently into the future of optometry. Our fully virtual model lets you provide high-quality, human-centered care to patients across the country - all from the comfort of your home. With advanced, real-time diagnostic technology and a dedicated on-site technician team, you'll deliver meaningful care that blends innovation and empathy in every interaction.

At our practice you're more than an optometrist - you're a trusted partner in eye care. We've built an environment where compassion, innovation, and your well-being come first.

What you'll find here:

  • Supportive, collaborative culture
  • Advanced technology for excellent patient care
  • Flexible schedules for better work-life balance
  • Leadership and growth opportunities
  • A genuine focus on you - your goals, your life, your success

Thrive personally and professionally with a team that values what matters most.

Rewarding compensation

  • Competitive salary with bonus potential (not tied to sales)
  • License reimbursement and malpractice insurance included
  • Continuing education hours provided annually through our all-expense-paid CE Symposium

A Smarter Way to Work

  • No on-call shifts. No late nights. Ever
  • Flexible schedules designed around your life and priorities
  • Generous paid time off, paid holidays, paid life insurance, and paid parental leave
  • Comprehensive medical, dental, vision, and retirement benefits with employer match

Freedom to Lead, Room to Grow

  • Practice with clinical autonomy, supported by a collaborative team
  • Step into leadership roles, or develop into them within our growing telehealth network
Job Description

You'll perform complete eye exams via high-definition video and real-time diagnostic feeds from our trained support team that allows you to focus on what you do best: providing excellent, personalized patient care.

Here's what you can expect:

  • You're not just reviewing results - you're conducting exams, engaging directly with patients, and leading with professionalism and warmth.
  • Deliver warm, high-quality care through expert exams and treatment
  • Educate and empower patients on eye health and prevention
  • Lead with compassion and build a positive, patient-first culture
Qualifications

Licensed (or eligible) to practice Optometry in the state where you'll practice

Minimum 1 year clinical experience

Additional Information

For more information, please visit our website.

What National Vision employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom

National Vision logo

About National Vision

Sourced by ZipRecruiter

At National Vision we believe everyone deserves to see their best to live their best. We help people by making quality eye care and eyewear more affordable and accessible. National Vision is one of the largest optical retail companies in the United States with over 1,300 stores in 44 states plus the District of Columbia and Puerto Rico. We operate five retail brands: America's Best Contacts & Eyeglasses, Eyeglass World, Vision Centers inside select Walmart stores and Vista Optical inside Fred Meyer stores and on select military bases. We employ over 14,000 people including a network of over 2,000 optometrists. We offer an innovative culture where training is a priority, hard work is praised, and career growth is a reality.

Industry

Retail

Company size

10,000+ Employees

Headquarters location

Duluth, GA, US

Year founded

1990

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