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Remote Support Jobs in Matawan, NJ (NOW HIRING)

PONOS MGMT INC

New Jersey-RN Case Manager

Jersey City, NJ · Remote

$45 - $60/hr

In this role, the nurse manages a complex caseload of members and provides both remote support and in-person clinical care as needed to achieve optimal health outcomes. Key duties include proactive ...

PONOS MGMT INC

New Jersey-RN Case Manager

Union, NJ · Remote

$45 - $60/hr

In this role, the nurse manages a complex caseload of members and provides both remote support and in-person clinical care as needed to achieve optimal health outcomes. Key duties include proactive ...

PONOS MGMT INC

New Jersey-RN Case Manager

Middlesex, NJ · Remote

$45 - $60/hr

In this role, the nurse manages a complex caseload of members and provides both remote support and in-person clinical care as needed to achieve optimal health outcomes. Key duties include proactive ...

PONOS MGMT INC

New Jersey-RN Case Manager

Warren, NJ · Remote

$45 - $60/hr

In this role, the nurse manages a complex caseload of members and provides both remote support and in-person clinical care as needed to achieve optimal health outcomes. Key duties include proactive ...

PONOS MGMT INC

New Jersey-RN Case Manager

Somerset, NJ · Remote

$45 - $60/hr

In this role, the nurse manages a complex caseload of members and provides both remote support and in-person clinical care as needed to achieve optimal health outcomes. Key duties include proactive ...

BK Behavior

Remote BCBA | FREE LBA Support!

Brooklyn, NY · Remote

$77K - $95K/yr

Fully remote position with flexible scheduling * No minimum or maximum caseload requirements * No non-compete agreements * LBA Expansion Program with support and reimbursement for additional state ...

PONOS MGMT INC

New Jersey-RN Case Manager

Monmouth, NJ · Remote

$45 - $60/hr

In this role, the nurse manages a complex caseload of members and provides both remote support and in-person clinical care as needed to achieve optimal health outcomes. Key duties include proactive ...

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Remote Support information

See Matawan, NJ salary details

$14

$26

$46

How much do remote support jobs pay per hour?

As of Sep 3, 2026, the average hourly pay for remote support in Matawan, NJ is $26.91, according to ZipRecruiter salary data. Most workers in this role earn between $19.86 and $29.33 per hour, depending on experience, location, and employer.

What is remote support?

Remote support refers to technical assistance provided to users over the internet or other networks, without the need for a technician to be physically present. It typically involves troubleshooting computer issues, software installation, or system maintenance by accessing the user's device remotely. This allows for faster issue resolution and convenience for both the support provider and the end user. Remote support is commonly used in IT helpdesks and customer service environments.

What are remote support jobs?

Remote support jobs include positions such as remote technical support specialist, information technology support specialist, systems support specialist, and remote help desk support analyst, to name just a few. Your specific responsibilities depend on the field in which you work, and many fields, including business, healthcare, customer service, and education, employ support specialists to answer calls about hardware and software issues. Your duties also depend on the type of support you provide. Your job may focus on server or database problems, or you may work to troubleshoot systems administration issues or answer general customer questions.

What are the key skills and qualifications needed to thrive as a remote support specialist, and why are they important?

To thrive as a Remote Support specialist, you need strong problem-solving abilities, technical troubleshooting skills, and typically a background in IT or customer support. Familiarity with remote desktop tools, ticketing systems, and common operating systems is essential, and certifications like CompTIA A+ or Microsoft Certified support credentials are often preferred. Excellent communication, patience, and active listening set top performers apart in this role. These skills ensure efficient resolution of technical issues while maintaining a positive customer experience, which is critical for client satisfaction and organizational success.

What are some common challenges faced by professionals in a remote support role, and how can they be addressed?

One common challenge in Remote Support roles is effectively diagnosing and resolving issues without physical access to devices, which requires strong communication skills and proficiency with remote troubleshooting tools. Professionals may also face difficulties managing multiple support tickets simultaneously, making time management and prioritization essential. Building rapport with users remotely can be more challenging than in-person interactions, so maintaining a patient and empathetic approach is crucial. Regular training on new software and staying updated on company protocols also help Remote Support professionals deliver effective assistance.

What is the difference between Remote Support vs Help Desk Technician?

AspectRemote SupportHelp Desk Technician
CredentialsTypically requires certifications like CompTIA A+ or Network+Often requires similar certifications, such as CompTIA A+ or Microsoft Certified
Work EnvironmentProvides technical assistance remotely via phone, chat, or remote access toolsProvides support primarily via phone or in-person, often within an office setting
Employer & Industry UsageUsed across IT, tech support, and customer service industriesCommon in IT, corporate, and customer service sectors

Remote Support and Help Desk Technician roles share similar credentials and work environments, focusing on troubleshooting and resolving technical issues. Remote Support emphasizes remote assistance using remote access tools, while Help Desk Technicians may work on-site or via phone. Both roles are vital in IT support, often overlapping in skills and certifications.

More about Remote Support jobs

What are the most commonly searched types of Support jobs in Matawan, NJ?

The most popular types of Support jobs in Matawan, NJ are:

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For Remote Support jobs in Matawan, NJ, the most frequently searched job titles are:

What job categories do people searching Remote Support jobs in Matawan, NJ look for?

The top searched job categories for Remote Support jobs in Matawan, NJ are:

What cities near Matawan, NJ are hiring for Remote Support jobs?

Cities near Matawan, NJ with the most Remote Support job openings:

Remote Support jobs near you

FCC KYC Support Analyst as 100% Remote

Amicis Global

Jersey City, NJ • Remote

$59/hr

Contractor

Re-posted 20 days ago

Job description

Title: FCC KYC Support Analyst
Location: 100% Remote
Duration: 03 Months (Possibility of Extension)
Pay Rate: $50.00 - $59.00/- on W2
 
 
Kindly share your most updated resume.
 
Roles and Responsibilities:
Responsible for assisting with Know Your Customer (KYC) and anti-money laundering (AML) processes to ensure compliance with Financial Crime Compliance (FCC) regulations and internal policies.
Support KYC onboarding and periodic review processes by collecting, validating, and analyzing customer documentation.
Assist in conducting risk assessments and customer due diligence in accordance with regulatory standards.
Maintain and update client records and ensure data accuracy. Monitor alerts and help investigate potential financial crime risks.
Ensure adherence to FCC guidelines and contribute to reporting and audit support.
Coordinate with compliance officers and relationship managers to resolve KYC deficiencies or information gaps.
Knowledge of KYC, AML, and FCC regulatory frameworks. Experience working with compliance systems and document review.
Strong attention to detail and organizational skills. Proficiency in Microsoft Office tools, especially Excel and Outlook. Effective communication skills and the ability to handle sensitive information.
 
 

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