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Remote Support Jobs in Maple Grove, MN (NOW HIRING)

System One

Logistics Support

Minneapolis, MN · Remote

$22 - $25/hr

Hybrid - onsite and remote Responsibilities * Support the Material Master Data Governance team by creating material IDs used on purchase orders for tracking materials throughout the process. * Gather ...

Ramsey County, MN

Child Support Specialist

Saint Paul, MN · On-site +1

$58K - $88K/yr

... Remote Employment: Flexible/Hybrid Job Number: 2026-00445 Department: County Attorney Division ... Review applications for child support services; determine if there is sufficient information to ...

TEKsystems

FSM Support Specialist

New Brighton, MN · Remote

$30 - $35/hr

... 100% remote. This will start as a 1 year+ contract with a high likelihood of extensions ... Supporting individuals within the construction industry and having some exposure to backend SQL ...

Elire

Summer 2027 Technical Support Internship

Minneapolis, MN · On-site +1

$15.75 - $20/hr

Help with and track IT assets Main Office & Remote Technical Support and Corporate Desktop Support: * Support new employee onboarding and offboarding IT needs * Provide end-user desktop support and ...

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Remote Support information

See Maple Grove, MN salary details

$14

$26

$45

How much do remote support jobs pay per hour?

As of Sep 9, 2026, the average hourly pay for remote support in Maple Grove, MN is $26.67, according to ZipRecruiter salary data. Most workers in this role earn between $19.71 and $29.04 per hour, depending on experience, location, and employer.

What is remote support?

Remote support refers to technical assistance provided to users over the internet or other networks, without the need for a technician to be physically present. It typically involves troubleshooting computer issues, software installation, or system maintenance by accessing the user's device remotely. This allows for faster issue resolution and convenience for both the support provider and the end user. Remote support is commonly used in IT helpdesks and customer service environments.

What are remote support jobs?

Remote support jobs include positions such as remote technical support specialist, information technology support specialist, systems support specialist, and remote help desk support analyst, to name just a few. Your specific responsibilities depend on the field in which you work, and many fields, including business, healthcare, customer service, and education, employ support specialists to answer calls about hardware and software issues. Your duties also depend on the type of support you provide. Your job may focus on server or database problems, or you may work to troubleshoot systems administration issues or answer general customer questions.

What are the key skills and qualifications needed to thrive as a remote support specialist, and why are they important?

To thrive as a Remote Support specialist, you need strong problem-solving abilities, technical troubleshooting skills, and typically a background in IT or customer support. Familiarity with remote desktop tools, ticketing systems, and common operating systems is essential, and certifications like CompTIA A+ or Microsoft Certified support credentials are often preferred. Excellent communication, patience, and active listening set top performers apart in this role. These skills ensure efficient resolution of technical issues while maintaining a positive customer experience, which is critical for client satisfaction and organizational success.

What are some common challenges faced by professionals in a remote support role, and how can they be addressed?

One common challenge in Remote Support roles is effectively diagnosing and resolving issues without physical access to devices, which requires strong communication skills and proficiency with remote troubleshooting tools. Professionals may also face difficulties managing multiple support tickets simultaneously, making time management and prioritization essential. Building rapport with users remotely can be more challenging than in-person interactions, so maintaining a patient and empathetic approach is crucial. Regular training on new software and staying updated on company protocols also help Remote Support professionals deliver effective assistance.

What is the difference between Remote Support vs Help Desk Technician?

AspectRemote SupportHelp Desk Technician
CredentialsTypically requires certifications like CompTIA A+ or Network+Often requires similar certifications, such as CompTIA A+ or Microsoft Certified
Work EnvironmentProvides technical assistance remotely via phone, chat, or remote access toolsProvides support primarily via phone or in-person, often within an office setting
Employer & Industry UsageUsed across IT, tech support, and customer service industriesCommon in IT, corporate, and customer service sectors

Remote Support and Help Desk Technician roles share similar credentials and work environments, focusing on troubleshooting and resolving technical issues. Remote Support emphasizes remote assistance using remote access tools, while Help Desk Technicians may work on-site or via phone. Both roles are vital in IT support, often overlapping in skills and certifications.

More about Remote Support jobs

What job categories do people searching Remote Support jobs in Maple Grove, MN look for?

The top searched job categories for Remote Support jobs in Maple Grove, MN are:

What cities near Maple Grove, MN are hiring for Remote Support jobs?

Cities near Maple Grove, MN with the most Remote Support job openings:

Remote Support jobs near you
Infographic showing various Remote Support job openings in Maple Grove, MN as of August 2026, with employment types broken down into 1% As Needed, 77% Full Time, 18% Part Time, and 4% Contract. Highlights an 89% Physical, 3% Hybrid, and 8% Remote job distribution, with an average salary of $55,477 per year, or $26.7 per hour.

Logistics Support

Minneapolis, MN • Remote

System One
Business Consulting Services • 5 - 10K employees
Learn more about System Oneexternal

$22 - $25/hr

Contractor

Medical, Dental, Vision, Life, Retirement

Posted 5 days ago

Job description

Job Title: Logistics Support Location: Minneapolis, Minnesota Type: 12 month Contract Compensation: $22.00 - $25.00 per hour Work Model: Hybrid – onsite and remote

Responsibilities • Support the Material Master Data Governance team by creating material IDs used on purchase orders for tracking materials throughout the process. • Gather technical specifications, research manufacturer part numbers, complete required forms, and submit them to the Material Master team for review and entry into SAP. • Manage large projects involving hundreds of new material IDs for power plants, wind farms, and solar farms. • Respond to numerous emails requesting material IDs, researching technical details, validating information from multiple sources, and creating documentation. • Collaborate closely with logistics managers, engineers, storekeepers, warehouse personnel, vendors, and manufacturers. • Support internal business customers including Energy Supply personnel, engineers, storekeepers, warehouse personnel, and logistics teams. • Visit warehouses, storerooms, or power plants and work directly with site personnel when necessary. • Follow established SAP processes, documentation requirements, and approval procedures. • Provide timely follow-up on approvals and communications to ensure project timelines are met. • Support the team in large-scale projects involving technical research, inventory management, and documentation accuracy.

Requirements • Strong research skills with the ability to gather technical specifications efficiently. • High attention to detail and accuracy in documentation and research. • Excellent computer and internet research skills, including experience with Excel, especially sorting and VLOOKUPs; SAP experience is a plus. • Experience with materials, inventory, warehouse operations, or supply chain functions is advantageous. • Knowledge of technical specifications and vendor research processes. • Strong written and verbal communication skills. • Organizational skills and the ability to work independently with minimal supervision. • Analytical thinking and attention to detail. • Persistence in researching and validating technical information. • Ability to collaborate effectively with requestors, vendors, manufacturers, and internal teams. • A couple of years of relevant experience is helpful but not required; mindset, research ability, and eagerness to learn are prioritized. • No specific certifications or education are required; relevant certifications are a plus. • SAP experience, advanced Excel skills, and knowledge of materials/inventory processes are a plus. • Experience researching manufacturer and vendor information is beneficial.

System One, and its subsidiaries including Joulé and Mountain Ltd., are leaders in delivering outsourced services and workforce solutions across North America. We help clients get work done more efficiently and economically, without compromising quality. System One not only serves as a valued partner for our clients, but we offer eligible employees health and welfare benefits coverage options including medical, dental, vision, spending accounts, life insurance, voluntary plans, as well as participation in a 401(k) plan.

System One is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, age, national origin, disability, family care or medical leave status, genetic information, veteran status, marital status, or any other characteristic protected by applicable federal, state, or local law.

#M1 #LI-NP1 Ref: #192-Precision San Antonio

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About System One

Sourced by ZipRecruiter

System One helps employers get work done more efficiently and economically without compromising quality. Over our 35+ year history, we've helped connect thousands of talented people with innovative companies. The excitement of a perfect fit motivates us every single day.

Industry

Business consulting services and recruiting and staffing services

Company size

5,001 - 10,000 Employees

Headquarters location

Pittsburgh, PA, US

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