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Remote Support Jobs in Lewiston, ID (NOW HIRING)

Group Account Manager

Lewiston, ID · Remote

$163K - $261K/yr

Remote {#LI-Remote} Your role and responsibilities: * Drives strategic account planning, sales ... Health Advocate support resources for mental/behavioral health, general health navigation and ...

Support the Global Corporate Communications department in maintaining social media channels ... Sage offers freedom and autonomy in your day-to-day with hybrid or remote work, depending on the ...

Design and execute talent acquisition strategies that support Lightcast's growth, workforce ... Experience recruiting in remote and distributed workforce environments is preferred. * Familiarity ...

The Sales Analyst Intern supports various internal teams, including Sales, Finance, Accounting ... This internship is primarily a remote opportunity. However, if you are located near one of our ...

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Remote Support information

See Lewiston, ID salary details

$14

$26

$44

How much do remote support jobs pay per hour?

As of Sep 3, 2026, the average hourly pay for remote support in Lewiston, ID is $26.08, according to ZipRecruiter salary data. Most workers in this role earn between $19.28 and $28.41 per hour, depending on experience, location, and employer.

What is remote support?

Remote support refers to technical assistance provided to users over the internet or other networks, without the need for a technician to be physically present. It typically involves troubleshooting computer issues, software installation, or system maintenance by accessing the user's device remotely. This allows for faster issue resolution and convenience for both the support provider and the end user. Remote support is commonly used in IT helpdesks and customer service environments.

What are remote support jobs?

Remote support jobs include positions such as remote technical support specialist, information technology support specialist, systems support specialist, and remote help desk support analyst, to name just a few. Your specific responsibilities depend on the field in which you work, and many fields, including business, healthcare, customer service, and education, employ support specialists to answer calls about hardware and software issues. Your duties also depend on the type of support you provide. Your job may focus on server or database problems, or you may work to troubleshoot systems administration issues or answer general customer questions.

What are the key skills and qualifications needed to thrive as a remote support specialist, and why are they important?

To thrive as a Remote Support specialist, you need strong problem-solving abilities, technical troubleshooting skills, and typically a background in IT or customer support. Familiarity with remote desktop tools, ticketing systems, and common operating systems is essential, and certifications like CompTIA A+ or Microsoft Certified support credentials are often preferred. Excellent communication, patience, and active listening set top performers apart in this role. These skills ensure efficient resolution of technical issues while maintaining a positive customer experience, which is critical for client satisfaction and organizational success.

What are some common challenges faced by professionals in a remote support role, and how can they be addressed?

One common challenge in Remote Support roles is effectively diagnosing and resolving issues without physical access to devices, which requires strong communication skills and proficiency with remote troubleshooting tools. Professionals may also face difficulties managing multiple support tickets simultaneously, making time management and prioritization essential. Building rapport with users remotely can be more challenging than in-person interactions, so maintaining a patient and empathetic approach is crucial. Regular training on new software and staying updated on company protocols also help Remote Support professionals deliver effective assistance.

What is the difference between Remote Support vs Help Desk Technician?

AspectRemote SupportHelp Desk Technician
CredentialsTypically requires certifications like CompTIA A+ or Network+Often requires similar certifications, such as CompTIA A+ or Microsoft Certified
Work EnvironmentProvides technical assistance remotely via phone, chat, or remote access toolsProvides support primarily via phone or in-person, often within an office setting
Employer & Industry UsageUsed across IT, tech support, and customer service industriesCommon in IT, corporate, and customer service sectors

Remote Support and Help Desk Technician roles share similar credentials and work environments, focusing on troubleshooting and resolving technical issues. Remote Support emphasizes remote assistance using remote access tools, while Help Desk Technicians may work on-site or via phone. Both roles are vital in IT support, often overlapping in skills and certifications.

What job categories do people searching Remote Support jobs in Lewiston, ID look for?

The top searched job categories for Remote Support jobs in Lewiston, ID are:

What cities near Lewiston, ID are hiring for Remote Support jobs?

Cities near Lewiston, ID with the most Remote Support job openings:

Infographic showing various Remote Support job openings in Lewiston, ID as of August 2026, with employment types broken down into 1% As Needed, 71% Full Time, 24% Part Time, and 4% Contract. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution, with an average salary of $54,249 per year, or $26.1 per hour.

Marketing & Communications Director

Washington State University

Pullman, WA • On-site, Remote

$6.7K - $8.6K/mo

Full-time

Medical, Dental, Life, Retirement, PTO

Posted 22 days ago


Washington State University rating

7.3

Company rating: 7.3 out of 10

Based on 43 frontline employees who took The Breakroom Quiz

369th of 628 rated colleges and universities


Job description

Online applications must be received before 11:59pm on:

August 30, 2026

If a date is not listed above, review the Applicant Instructions below for more details.

Available Title(s):

1473-NN_ADMINPRO - Campus Director MarCom

Business Title:

Marketing & Communications Director

Employee Type:

Admin. Professional

Position Details:

The Opportunity:

The Director of Marketing for Online Program Management (OPM) Services is the strategic leader responsible for designing, launching, and managing a comprehensive suite of OPM marketing services that support the growth of Washington State University (WSU) Global Campus online degree and certificate programs. This role builds the marketing infrastructure, systems, and processes needed to attract, convert, and retain online learners at scale.


The Director oversees brand strategy, digital marketing, enrollment marketing, market research, and performance analytics for Global Campus OPM services, ensuring alignment with WSU's mission, academic priorities, and revenuegrowth goals. This position reports to the Associate Vice President for the Global Campus and collaborates closely with academic units, enrollment management, and central marketing.

This is a remote position with the successful candidate performing all work at an alternative location.

Additional Information:

This is a full-time (100% FTE), permanent, remote position. This position is overtime exempt.


Monthly Salary:

$6,733.54 - $8,632.73 | Commensurate with experience and qualifications
In accordance with RCW 49.58.110, the above salary reflects the full salary range for this position. Individual placement within the range is based on the candidate's current experience, education, skills, and abilities related to the position.
Benefits:

WSU offers a comprehensive benefits package which includes paid sick and vacation leave; paid holidays; medical, dental, life and disability insurance package for employees and dependents; retirement; deferred compensation, optional supplemental retirement accounts; training and development; and employee tuition waiver. For additional information, please review the detailed Summary of Benefits offered by WSU for AP staff and Total Compensation.
Required Qualifications:

  • Positions require a Bachelor's degree in communication, journalism, public relations, marketing, or other relevant field and six (6) years of progressively responsible professional level experience in public relations, marketing, print or broadcast media, or public relations, which has included at least three (3) years of managerial experience. Any combination of relevant education and professional experience may be substituted for the educational requirement on a yearforyear basis. A Master's degree in a related field may be substituted for up to one (1) year of the required experience.

  • Brand Management: Experience with or ability to develop, maintain, and enhance brand identity and reputation.

  • Cultural Competency: Demonstrated knowledge of effective strategies for working with diverse faculty, staff, and students.

  • Bandwidth: Minimum bandwidth of 4.0Mbps for upload and download required for telework or hybrid work assignment.

  • Demonstrated experience developing and executing multi-channel marketing campaigns that drive lead generation, enrollment, customer acquisition, or other measurable outcomes.

  • Experience managing digital marketing channels, including paid search, social media, email marketing,CRM-based campaigns, and web content strategy.

  • Experience using marketing analytics and data to assess campaign performance and inform decision-making.

  • Experience managing external vendors, agencies, or strategic marketing partners.

  • Demonstrated project management experience, including managing multiple priorities, budgets, and timelines.


Preferred Qualifications:

  • Digital Marketing: Demonstrated experience in developing strategies for digital marketing related to higher education for online and/or adult learners.

  • Performance Metrics: Establishing or analyzing key performance indicators (KPIs) to track the effectiveness of campaigns and initiatives.

  • Experience in higher education enrollment marketing, particularly for online degree and certificate programs.

  • Demonstrated success developing and executing lead generation and enrollment growth strategies.

  • Experience working with Online Program Management (OPM) organizations or leadingOPM-related functions within a university.

  • Knowledge of student recruitment funnels,CRMsystems (e.g., Slate, Salesforce), and marketing automation platforms.

  • Experience conducting market research, competitive analysis, and program launch planning.


Position Sponsorship Eligibility:

Not eligible for work visa sponsorship
About Department/College/Area/ Campus -

WSU Global Campus | Washington State University

Area/College:

WSU Global Campus

Department Name:

WSU Global Campus - Marketing & Communications

Location:

Pullman, WA Campus of Washington State University
Application Instructions:

Applicants must upload the following required documents to their online application. Application materials should clearly communicate how the applicant meets all required qualifications and additional requirements.


1) Resume
2) Cover Letter

  • External candidates, upload all documents in the "Application Document" section of your application.

  • Current WSU Employees (internal candidates), before starting your Workday application, please use these instructions to update your education and experience in your worker profile in Workday. Internal candidates, upload all documents in the "Resume/Cover Letter" section of your application.

  • Documents may be submitted as one file or separate files. Applicants are encouraged to upload as a PDF, if possible.

  • Reference contact information will be requested later in the recruitment process through Workday.


Background Check:

This position has been designated by the department to require a background check because it requires access to children or vulnerable adults as defined by RCW 74.34, engages in law enforcement, requires security clearance, interacts with WSU students in a counseling or advising capacity, has access to personal identifying and/or financial information, unsupervised access to university buildings/property, or other business-related need. A background check will not be completed until an initial determination of qualification for employment has been made.

Time Type:

Full time

Position Term:

12 Month

Washington State University encourages all qualified candidates to apply, including members of the military and veterans, and persons with disabilities.

WSU employs only U.S. citizens and lawfully authorized non-U.S. citizens. All new employees must show employment eligibility verification as required by the U.S. Citizenship and Immigration Services.

WSU is committed to providing access and reasonable accommodation in its services, programs, activities, education and employment for individuals with disabilities. To request disability accommodation in the application process, contact Human Resource Services: 509-335-4521 (v), Washington State TDD Relay Service: Voice Callers: 1-800-833-6384; TDD Callers: 1-800-833-6388, 509-335-1259(f), or hrs@wsu.edu.

Notice of Non-Discrimination

In matters of admission, employment, housing or services, or in the educational programs or activities it operates, WSU does not discriminate or permit discrimination by any member of its community against any individual on the basis of sex, race, color, national or ethnic origin, physical disability, mental disability, sensory disability, use of a trained service animal, age, religion, creed, genetic information, marital status, sexual orientation, gender identity, protected veteran status, honorably discharged veteran, member of the military, or immigration or citizenship status except as authorized by federal or state law, regulation, or government contract.

Inquiries about the application of federal and state laws and regulations (including inquiries regarding the application of Title IX, ADA/Section 504, and implementing regulations), as well as reports and complaints of discrimination and harassment, can be made verbally or in writing to WSU's Compliance and Civil Rights, the Department of Education's Office of Civil Rights, or both.

More information, resources, and contact information are available here: https://ccr.wsu.edu/notice-of-nondiscrimination/


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About Washington State University

Sourced by ZipRecruiter

Washington State University (WSU), headquartered in Pullman, WA, US, operates in the higher education industry, serving as a public research university. This institution, established in 1890, primarily focuses on delivering exceptional teachings, advancements in research, and commitment to public service. WSU offers a wide range of undergraduate and postgraduate programs across various fields on its multiple campuses and online. Its mission is to advance, extend, and apply knowledge to drive economic, social, and cultural vitality throughout the state of Washington, the nation, and across the globe.

Industry

Education

Company size

5,001 - 10,000 Employees

Headquarters location

Pullman, WA, US

Year founded

1980

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