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Remote Support Jobs in Lewiston, ID (NOW HIRING)

InsCipher

Tax Associate

Moscow, ID · Remote

$21 - $26/hr

... Remote to join our team. Under the direction of the Filing Services Team Lead this role will be ... Support the Surplus Lines Tax Leadership Team in fulfillment of ad hoc requests, as needed * Adapt ...

ABB

Regional Sales Manager HVACR - West

Lewiston, ID · Remote

$100K - $160K/yr

The work model for the role is: remote in the United States. There is a preference for the ... This role supports ABB's Motion Drive Products division in New Berlin, WI. Your role and ...

New

ABB

Program Leader Critical Industries

Lewiston, ID · Remote

You'll be empowered to lead, supported to grow, and proud of the impact we create together. Join us ... This is a remote position for candidates based in the United States. This role is contributing to ...

Washington State University

Graphic Designer

Pullman, WA · On-site +1

$4.0K - $6.0K/mo

... in support of Enrollment Management marketing and communication efforts, with a primary focus on ... Pullman, WA This position may be eligible for a remote working arrangement to be discussed if ...

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All JobsSupport JobsRemote Support JobsRemote Support Jobs in Lewiston, ID

Remote Support information

See Lewiston, ID salary details

$14

$26

$44

How much do remote support jobs pay per hour?

As of Aug 9, 2026, the average hourly pay for remote support in Lewiston, ID is $26.08, according to ZipRecruiter salary data. Most workers in this role earn between $19.28 and $28.41 per hour, depending on experience, location, and employer.

What is the easiest remote support job to get hired for?

Entry-level remote support roles, such as help desk technician or customer support agent, are generally the easiest to secure due to lower experience requirements. These positions often require basic technical knowledge, good communication skills, and familiarity with common support tools like ticketing systems, making them accessible for beginners.

What are the key skills and qualifications needed to thrive as a remote support specialist, and why are they important?

To thrive as a Remote Support specialist, you need strong problem-solving abilities, technical troubleshooting skills, and typically a background in IT or customer support. Familiarity with remote desktop tools, ticketing systems, and common operating systems is essential, and certifications like CompTIA A+ or Microsoft Certified support credentials are often preferred. Excellent communication, patience, and active listening set top performers apart in this role. These skills ensure efficient resolution of technical issues while maintaining a positive customer experience, which is critical for client satisfaction and organizational success.

What is the difference between Remote Support vs Help Desk Technician?

AspectRemote SupportHelp Desk Technician
CredentialsTypically requires certifications like CompTIA A+ or Network+Often requires similar certifications, such as CompTIA A+ or Microsoft Certified
Work EnvironmentProvides technical assistance remotely via phone, chat, or remote access toolsProvides support primarily via phone or in-person, often within an office setting
Employer & Industry UsageUsed across IT, tech support, and customer service industriesCommon in IT, corporate, and customer service sectors

Remote Support and Help Desk Technician roles share similar credentials and work environments, focusing on troubleshooting and resolving technical issues. Remote Support emphasizes remote assistance using remote access tools, while Help Desk Technicians may work on-site or via phone. Both roles are vital in IT support, often overlapping in skills and certifications.

What are remote support jobs?

Remote support jobs include positions such as remote technical support specialist, information technology support specialist, systems support specialist, and remote help desk support analyst, to name just a few. Your specific responsibilities depend on the field in which you work, and many fields, including business, healthcare, customer service, and education, employ support specialists to answer calls about hardware and software issues. Your duties also depend on the type of support you provide. Your job may focus on server or database problems, or you may work to troubleshoot systems administration issues or answer general customer questions.

What are some common challenges faced by professionals in a remote support role, and how can they be addressed?

One common challenge in Remote Support roles is effectively diagnosing and resolving issues without physical access to devices, which requires strong communication skills and proficiency with remote troubleshooting tools. Professionals may also face difficulties managing multiple support tickets simultaneously, making time management and prioritization essential. Building rapport with users remotely can be more challenging than in-person interactions, so maintaining a patient and empathetic approach is crucial. Regular training on new software and staying updated on company protocols also help Remote Support professionals deliver effective assistance.

What is remote support?

Remote support refers to technical assistance provided to users over the internet or other networks, without the need for a technician to be physically present. It typically involves troubleshooting computer issues, software installation, or system maintenance by accessing the user's device remotely. This allows for faster issue resolution and convenience for both the support provider and the end user. Remote support is commonly used in IT helpdesks and customer service environments.
More about Remote Support jobs
What job categories do people searching Remote Support jobs in Lewiston, ID look for? The top searched job categories for Remote Support jobs in Lewiston, ID are:
What cities near Lewiston, ID are hiring for Remote Support jobs? Cities near Lewiston, ID with the most Remote Support job openings:
Remote Support jobs near you
Infographic showing various Remote Support job openings in Lewiston, ID as of August 2026, with employment types broken down into 1% As Needed, 71% Full Time, 23% Part Time, and 5% Contract. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution, with an average salary of $54,249 per year, or $26.1 per hour.

Enterprise Developer II or III

University of Idaho Job

Moscow, ID • On-site, Remote

Full-time

Re-posted 3 days ago

Job description

Position Information
Internal Posting? Posting Number SP005225P Position Title Enterprise Developer II or III Division/College University Communications & Marketing Department Web Communications Location Moscow, Off Campus Location - remote work available Posting Context Statement
This position supports and advances the University of Idaho's enterprise Sitecore ecosystem, including Sitecore AI, Content Hub, Search, Personalize, and CDP. The role is housed in University Communications and Marketing (UCM) as part of the web team, with day-to-day work directed by UCM and close collaboration with the IT development team.
Position Overview
Enterprise Developer II:
Enterprise Developers are involved in the development of server, OS, desktop, mobile applications and services. They may research, develop specifications for, design, write, modify, test, debug, troubleshoot, document and maintain source code. They will have direct or related involvement in designing related databases, user interfaces, integrations to other systems and applications, content or multimedia processes.

The Enterprise Developer II collaborates with team members to apply professional programming concepts to small to medium-sized projects or portions of larger projects. They are responsible for resolving a variety of programming design and implementation issues, working on programming assignments of moderate scope where analysis of situations or data requires a review of a variety of factors. The position follows standard programming procedures to analyze situations and data.

Duties may include:
  • Create and evaluate moderately complex software
  • Analyze software for new, moderately complex systems and algorithms
  • Perform data analysis, test and debug software
  • Develop, implement and execute plans and tests
  • Design and apply basic data sources and security practices
  • Employ source code control techniques
  • Assist with implementation, configuration management and creation processes
  • Gather and analyze data
  • Other duties as assigned

Enterprise Developer III:
Enterprise Developers are involved in the development of server, OS, desktop, mobile applications and services. They may research, develop specifications for, design, write, modify, test, debug, troubleshoot, document and maintain source code. They will have direct or related involvement in designing related databases, user interfaces, integrations to other systems and applications, content or multimedia processes.

The Enterprise Developer III applies skills as a seasoned, experienced software professional with a full understanding of industry practices, community standards and relevant policies and procedures. They are responsible for medium-sized projects or portions of large projects with moderate scope and complexity. They will resolve a wide range of issues, selecting appropriate tools, methods and techniques to obtain results.

Duties may include:
  • Develop, evaluate and implement complex software
  • Analyze existing software for new complex systems and algorithms
  • Perform complex analysis, tests and debugging
  • Analyze the design and use of complex data sources
  • Apply moderately complex programming security practices
  • Negotiate, develop and execute moderately complex test plans
  • Perform complex data modeling, performance and testing
  • Monitor and employ control techniques and configuration management
  • Develop recommendations for approval and implements changes
  • Other duties as assigned
Unit URL
https://www.uidaho.edu/newsroom
Position Qualifications
Required Experience
Enterprise Developer II:
  • Two years of professional experience as a programmer/developer including:
    • Applying secure software development practices
    • Applying intermediate skills in designing, developing, modifying and deploying software, including object-oriented programming concepts
    • Following software specifications
    • Performing software testing; writing test plans with simple requirements
    • Using common programming tools
    • Utilizing software repositories for code storage and versioning
    • Identifying and resolving basic application problems
    • Communicating technical information to technical personnel at various levels in the organization
    • Working in a team environment and as an individual contributor to accomplish shared goals

Enterprise Developer III:
  • Five years of professional experience as a programmer/developer with progressive levels of complexity and responsibility including:
    • Applying intermediate level secure software development practices
    • Applying advanced skills in software design, modification, implementation and deployment, including object-oriented programming concepts
    • Understanding basic functional needs and how systems can support those needs; assisting with translating those needs into software specifications
    • Performing software testing and writing moderately complex test plans
    • Using common programming tools
    • Utilizing software repositories for code storage and versioning
    • Identifying and using code libraries and open-source forums
    • Communicating technical information to technical and non-technical personnel at various levels in the organization
    • Developing conversion and/or system implementation plans for basic changes
    • Serving as a subject matter expert on small to moderate sized projects
Required Education
  • High School Diploma or equivalent

Required Other
  • None
Additional Preferred
  • Experience developing user facing web applications using Next.JS, JavaScript/TypeScript or .NET.
  • Experience developing headless components using Sitecore (or a similar CMS), including JSS/ContentSDK
  • Experience building and securing REST/GraphQL integrations with enterprise systems (for example: Slate, Banner)
  • Experience with Microsoft Azure services (App Services, Functions, Storage, Key Vault) and CI/CD pipelines (GitHub Actions or Azure DevOps)
  • Knowledge of REST and SOAP web service architectures
  • Knowledge of secure coding practices and demonstrated ability to apply them in design and development
  • Demonstrated ability to troubleshoot complex software issues and resolve them efficiently
  • Familiarity with modern development workflows and version control tools
  • Experience working within SDLC and/or Agile methodologies
  • Experience with Tailwind
Physical Requirements & Working Conditions
  • None

Degree Requirement N/A: No degree requirement
Posting Information
FLSA Status Exempt Employee Category Exempt Pay Range $79,922 or higher commensurate with experience for an Enterprise Developer II or and $88,808 or higher commensurate with experience for an Enterprise Developer III Type of Appointment Fiscal Year FTE
1.0
Full Time/Part Time Full Time Funding This position is contingent upon the continuation of work and/or funding. A visa sponsorship is available for the position listed in this vacancy. No Posting Date 04/09/2026 Closing Date Open Until Filled Yes Special Instructions to Applicants
Please submit a current resume, letter of qualification and references no later than April 28, 2026 to receive first consideration. In your letter of qualification, please specify if you are applying as an Enterprise Developer II or III.
Applicant Resources https://www.uidaho.edu/human-resources/careers/applicant-resources Background Check Statement
Applicants who are selected as final possible candidates must be able to pass a criminal background check.
EEO Statement
The University of Idaho is an equal employment opportunity employer, including veterans and individuals with disabilities.

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