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Remote Support Jobs in Lewiston, ID (NOW HIRING)

Fisher Organization

Remote Entry-Level Sales

Moscow, ID · Remote

Remote Benefits & Client Support Representative (Entry-Level) Location: Remote (U.S.) Schedule: Full-Time | Flexible Hours About the Opportunity We're growing our remote team and seeking motivated ...

New

InsuraTec

Sales Representative (Remote)

Lewiston, ID · Remote

Customer Support : Offer excellent support to resolve client inquiries and concerns. * Sales ... Remote Flexibility : Enjoy the freedom to work from home on your schedule. * Work-Life Balance

InsuraTec

Sales Representative (Remote)

Moscow, ID · Remote

Customer Support : Offer excellent support to resolve client inquiries and concerns. * Sales ... Remote Flexibility : Enjoy the freedom to work from home on your schedule. * Work-Life Balance

InsuraTec

Sales Representative (Remote)

Pullman, WA · Remote

Customer Support : Offer excellent support to resolve client inquiries and concerns. * Sales ... Remote Flexibility : Enjoy the freedom to work from home on your schedule. * Work-Life Balance

HSS Careers

Remote Sales Agent

Pullman, WA · Remote

$69K - $175K/yr

Build a rewarding remote career helping individuals and families protect what matters most. Enjoy ... Build lasting client relationships that support long-term retention * Work closely with your ...

New

HSS Careers

Remote Sales Agent

Clarkston, WA · Remote

$69K - $175K/yr

Build a rewarding remote career helping individuals and families protect what matters most. Enjoy ... Build lasting client relationships that support long-term retention * Work closely with your ...

New

ABB

VFD Technical Support Specialist

Lewiston, ID · Remote

The work model for the role is: remote, in the United States, supporting the Motion Drive Products division. Your role and responsibilities: * Provide technical support via phone & email for common ...

ABB

Utility Sales Support

Lewiston, ID · Remote

$17.75 - $23.25/hr

Additionally, the role will expand to support activities at our agent accounts ... While this is a remote position, candidates must be located in the United States. You will be ...

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Remote Support information

See Lewiston, ID salary details

$14

$26

$44

How much do remote support jobs pay per hour?

As of Sep 3, 2026, the average hourly pay for remote support in Lewiston, ID is $26.08, according to ZipRecruiter salary data. Most workers in this role earn between $19.28 and $28.41 per hour, depending on experience, location, and employer.

What is remote support?

Remote support refers to technical assistance provided to users over the internet or other networks, without the need for a technician to be physically present. It typically involves troubleshooting computer issues, software installation, or system maintenance by accessing the user's device remotely. This allows for faster issue resolution and convenience for both the support provider and the end user. Remote support is commonly used in IT helpdesks and customer service environments.

What are remote support jobs?

Remote support jobs include positions such as remote technical support specialist, information technology support specialist, systems support specialist, and remote help desk support analyst, to name just a few. Your specific responsibilities depend on the field in which you work, and many fields, including business, healthcare, customer service, and education, employ support specialists to answer calls about hardware and software issues. Your duties also depend on the type of support you provide. Your job may focus on server or database problems, or you may work to troubleshoot systems administration issues or answer general customer questions.

What are the key skills and qualifications needed to thrive as a remote support specialist, and why are they important?

To thrive as a Remote Support specialist, you need strong problem-solving abilities, technical troubleshooting skills, and typically a background in IT or customer support. Familiarity with remote desktop tools, ticketing systems, and common operating systems is essential, and certifications like CompTIA A+ or Microsoft Certified support credentials are often preferred. Excellent communication, patience, and active listening set top performers apart in this role. These skills ensure efficient resolution of technical issues while maintaining a positive customer experience, which is critical for client satisfaction and organizational success.

What are some common challenges faced by professionals in a remote support role, and how can they be addressed?

One common challenge in Remote Support roles is effectively diagnosing and resolving issues without physical access to devices, which requires strong communication skills and proficiency with remote troubleshooting tools. Professionals may also face difficulties managing multiple support tickets simultaneously, making time management and prioritization essential. Building rapport with users remotely can be more challenging than in-person interactions, so maintaining a patient and empathetic approach is crucial. Regular training on new software and staying updated on company protocols also help Remote Support professionals deliver effective assistance.

What is the difference between Remote Support vs Help Desk Technician?

AspectRemote SupportHelp Desk Technician
CredentialsTypically requires certifications like CompTIA A+ or Network+Often requires similar certifications, such as CompTIA A+ or Microsoft Certified
Work EnvironmentProvides technical assistance remotely via phone, chat, or remote access toolsProvides support primarily via phone or in-person, often within an office setting
Employer & Industry UsageUsed across IT, tech support, and customer service industriesCommon in IT, corporate, and customer service sectors

Remote Support and Help Desk Technician roles share similar credentials and work environments, focusing on troubleshooting and resolving technical issues. Remote Support emphasizes remote assistance using remote access tools, while Help Desk Technicians may work on-site or via phone. Both roles are vital in IT support, often overlapping in skills and certifications.

More about Remote Support jobs

What job categories do people searching Remote Support jobs in Lewiston, ID look for?

The top searched job categories for Remote Support jobs in Lewiston, ID are:

What cities near Lewiston, ID are hiring for Remote Support jobs?

Cities near Lewiston, ID with the most Remote Support job openings:

Remote Support jobs near you
Infographic showing various Remote Support job openings in Lewiston, ID as of August 2026, with employment types broken down into 1% As Needed, 71% Full Time, 24% Part Time, and 4% Contract. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution, with an average salary of $54,249 per year, or $26.1 per hour.

Remote Travel Customer Support Specialist

Hallford Travels

Lewiston, ID • Remote

Full-time

Re-posted 3 days ago

Job description

We are seeking friendly, dependable, and service-oriented individuals to join our team as a Remote Travel Customer Support Specialist. In this role, you will assist clients with travel-related questions, help coordinate travel arrangements, and provide support throughout the travel planning process.
This opportunity is well suited for individuals who enjoy helping others, have strong communication skills, and are interested in working in the travel industry from a remote environment.
Client Support & Travel Assistance
In this role, you will:

  • Provide excellent customer service to clients planning travel
  • Assist with researching and coordinating travel options including cruises, vacation packages, tours, and hotel accommodations
  • Respond to client questions and provide helpful travel information
  • Communicate with travel suppliers to confirm reservations and travel details
  • Maintain accurate records of client interactions and bookings
  • Stay informed on travel promotions, supplier updates, and destination information
  • Provide support to clients before and after travel when needed

Skills & Qualifications
Successful candidates typically demonstrate:

  • Strong customer service and communication skills
  • Ability to work independently in a remote environment
  • Comfortable using email, online platforms, and basic computer tools
  • Organized with strong attention to detail
  • Positive attitude and professional communication style

Previous experience in customer service or travel is helpful but not required.
What We Offer

  • Remote work opportunity
  • Flexible scheduling options
  • Access to travel industry training and resources
  • Ongoing support from an experienced travel team
  • Travel industry perks and supplier discounts when available

Apply