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Remote Support Jobs in Leander, TX (NOW HIRING)

Establish remote management tooling and build durable configurations that survive without you on ... support team. Benefits: * Meaningful Early Equity: You aren't just an employee; you are a ...

New

Establish remote management tooling and build durable configurations that survive without you on ... support team. Benefits: * Meaningful Early Equity: You aren't just an employee; you are a ...

New

Deskside Support

Austin, TX ยท Remote

$20 - $25.50/hr

Remote take-over skills a plus. Must have good verbal and written skills, as well as ability to interact positively with clients. Trade Floor Support is a Must! Break/Fix troubleshooting experience ...

Showing results 41-60

Remote Support information

See Leander, TX salary details

$13

$24

$42

How much do remote support jobs pay per hour?

As of Sep 4, 2026, the average hourly pay for remote support in Leander, TX is $24.89, according to ZipRecruiter salary data. Most workers in this role earn between $18.37 and $27.12 per hour, depending on experience, location, and employer.

What is remote support?

Remote support refers to technical assistance provided to users over the internet or other networks, without the need for a technician to be physically present. It typically involves troubleshooting computer issues, software installation, or system maintenance by accessing the user's device remotely. This allows for faster issue resolution and convenience for both the support provider and the end user. Remote support is commonly used in IT helpdesks and customer service environments.

What are remote support jobs?

Remote support jobs include positions such as remote technical support specialist, information technology support specialist, systems support specialist, and remote help desk support analyst, to name just a few. Your specific responsibilities depend on the field in which you work, and many fields, including business, healthcare, customer service, and education, employ support specialists to answer calls about hardware and software issues. Your duties also depend on the type of support you provide. Your job may focus on server or database problems, or you may work to troubleshoot systems administration issues or answer general customer questions.

What are the key skills and qualifications needed to thrive as a remote support specialist, and why are they important?

To thrive as a Remote Support specialist, you need strong problem-solving abilities, technical troubleshooting skills, and typically a background in IT or customer support. Familiarity with remote desktop tools, ticketing systems, and common operating systems is essential, and certifications like CompTIA A+ or Microsoft Certified support credentials are often preferred. Excellent communication, patience, and active listening set top performers apart in this role. These skills ensure efficient resolution of technical issues while maintaining a positive customer experience, which is critical for client satisfaction and organizational success.

What are some common challenges faced by professionals in a remote support role, and how can they be addressed?

One common challenge in Remote Support roles is effectively diagnosing and resolving issues without physical access to devices, which requires strong communication skills and proficiency with remote troubleshooting tools. Professionals may also face difficulties managing multiple support tickets simultaneously, making time management and prioritization essential. Building rapport with users remotely can be more challenging than in-person interactions, so maintaining a patient and empathetic approach is crucial. Regular training on new software and staying updated on company protocols also help Remote Support professionals deliver effective assistance.

What is the difference between Remote Support vs Help Desk Technician?

AspectRemote SupportHelp Desk Technician
CredentialsTypically requires certifications like CompTIA A+ or Network+Often requires similar certifications, such as CompTIA A+ or Microsoft Certified
Work EnvironmentProvides technical assistance remotely via phone, chat, or remote access toolsProvides support primarily via phone or in-person, often within an office setting
Employer & Industry UsageUsed across IT, tech support, and customer service industriesCommon in IT, corporate, and customer service sectors

Remote Support and Help Desk Technician roles share similar credentials and work environments, focusing on troubleshooting and resolving technical issues. Remote Support emphasizes remote assistance using remote access tools, while Help Desk Technicians may work on-site or via phone. Both roles are vital in IT support, often overlapping in skills and certifications.

What are the most commonly searched types of Support jobs in Leander, TX?

The most popular types of Support jobs in Leander, TX are:

What are popular job titles related to Remote Support jobs in Leander, TX?

For Remote Support jobs in Leander, TX, the most frequently searched job titles are:

What job categories do people searching Remote Support jobs in Leander, TX look for?

The top searched job categories for Remote Support jobs in Leander, TX are:

What cities near Leander, TX are hiring for Remote Support jobs?

Cities near Leander, TX with the most Remote Support job openings:

Infographic showing various Remote Support job openings in Leander, TX as of August 2026, with employment types broken down into 1% As Needed, 75% Full Time, 20% Part Time, and 4% Contract. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution, with an average salary of $51,769 per year, or $24.9 per hour.

Licensed Mental Health Counselor - Remote Opportunity

Backpack Mental Support, Inc.

Austin, TX โ€ข On-site, Remote

Full-time

Medical, Dental, Vision, Life

Posted 14 days ago


Key responsibilities

  • Conduct thorough clinical assessments and design personalized treatment plans for clients.

  • Implement therapeutic modalities such as cognitive-behavioral therapy (CBT) and dialectical behavior therapy (DBT).

  • Maintain accurate and confidential clinical documentation in accordance with HIPAA regulations.


Job description

Position Overview

Backpack Mental Support, Inc. is actively seeking dedicated Licensed Mental Health Counselors to join our team in a full-time remote capacity. This is a unique opportunity to deliver compassionate mental health services to clients, helping them navigate the complexities of mental health issues, including trauma, anxiety, and depression. The role is pivotal in fostering resilience and personal growth in individuals, guiding them towards a healthier mindset and improved wellbeing.

About the Organization

At Backpack Mental Support, Inc., we are committed to providing comprehensive mental health services rooted in evidence-based therapeutic practices. Our organization thrives on the mission to empower individuals by equipping them with the tools and support they need to overcome their mental health challenges. With a focus on creating a positive impact in the Austin, Texas community and beyond, we pride ourselves on fostering a collaborative environment that values inclusivity, continuous learning, and professional development.

Work Environment

This role offers the flexibility of a remote work environment, allowing mental health counselors to connect with clients and provide care from the comfort of their homes. You will collaborate with a team of professionals, including psychiatrists and psychologists, in a supportive outpatient office setting once a month for team meetings and supervisions. This arrangement combines the benefits of remote work with opportunities for face-to-face collaboration, ensuring you have the necessary support and resources to deliver exceptional care.

Key Responsibilities
  • Conduct thorough clinical assessments using a range of evidence-based practices and solution-focused interventions to design personalized treatment plans tailored to each client's needs.
  • Implement effective therapeutic modalities including cognitive-behavioral therapy (CBT) and dialectical behavior therapy (DBT) to facilitate positive client outcomes.
  • Maintain accurate and confidential clinical documentation, adhering to HIPAA regulations to safeguard client information.
  • Engage in regular collaboration with a multidisciplinary treatment team, participating in case consultations and peer review meetings to enhance care quality.
  • Provide education and support to clients and their families, empowering them with an understanding of mental health conditions and resources available in the community.
  • Regularly review current research on mental health treatments to ensure evidence-based practices are utilized in client care.
Patient Population / Client Focus

As a Licensed Mental Health Counselor with Backpack Mental Support, you will work with a diverse client population, addressing various mental health concerns such as anxiety, depression, and trauma-related disorders. Your expertise will play a vital role in guiding clients through their therapeutic journey, helping them develop coping strategies and resilience that can lead to lasting change.

Qualifications
  • A Master's degree or a Doctoral degree in Social Work, Marriage and Family Therapy, Mental Health Counseling, or Psychology from an accredited institution.
  • Active licensure as a Licensed Clinical Social Worker (LCSW), Licensed Professional Counselor (LPC), or Licensed Marriage and Family Therapist (LMFT) in the state of Texas.
  • A deep understanding of solution-based psychotherapy approaches, enabling you to effectively tailor your therapeutic techniques to meet the individual needs of clients.
  • Strong communication and interpersonal skills, allowing you to build meaningful connections with clients and collaborate successfully with colleagues.
  • Critical thinking and problem-solving abilities essential for addressing client challenges with practical solutions.
  • Ability to thrive in a team-oriented environment, appreciating the contributions of your peers while fostering a culture of support and growth.
Preferred Experience
  • Experience working in outpatient mental health settings, with a demonstrated ability to manage a varied caseload.
  • Familiarity with electronic health record (EHR) systems to maintain organized and accessible client documentation.
  • Previous experience conducting group therapy sessions or workshops in a remote or hybrid setting.
Compensation and Benefits

The position offers a competitive salary ranging from USD 90,000 to 100,000 per year, commensurate with experience and qualifications. Additional benefits include comprehensive medical, dental, and vision insurance, life and disability coverage, malpractice insurance, and a robust employee assistance program. You will also benefit from minimal paperwork requirements, allowing you to focus more on client care, while enjoying unlimited referrals that enable you to maintain a fulfilling caseload.

Career Growth Opportunities

Backpack Mental Support is committed to the professional development of its employees. We encourage ongoing education, offering access to workshops, training programs, and resources to help you stay current with industry advancements. Your contributions will not only shape your career but also enhance the care provided to our clients, making you an integral part of our mission.

Why Join Our Team

Joining Backpack Mental Support means becoming part of a dynamic team dedicated to making a difference in the lives of others. Our supportive work culture, flexibility in scheduling, and focus on employee wellbeing ensure that you thrive professionally and personally. If you are passionate about mental health and are ready to take on the rewarding challenge of helping clients achieve their goals, we encourage you to apply today.

Application Information

If you are interested in this opportunity, please submit your application along with your resume and a cover letter detailing your qualifications and vision for mental health care. Become a part of our team at Backpack Mental Support, and contribute to meaningful change in the lives of those we serve.