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Remote Support Jobs in Florence, SC (NOW HIRING)

Group Account Manager

Bennettsville, SC · Remote

$163K - $261K/yr

Remote {#LI-Remote} Your role and responsibilities: * Drives strategic account planning, sales ... Health Advocate support resources for mental/behavioral health, general health navigation and ...

Group Account Manager

Florence, SC · Remote

$163K - $261K/yr

Remote {#LI-Remote} Your role and responsibilities: * Drives strategic account planning, sales ... Health Advocate support resources for mental/behavioral health, general health navigation and ...

Mid-Senior Mechanical Engineers

Hartsville, SC · Remote

$107K - $141K/yr

Remote Position Type: Long-Term Contract Position Overview System One is seeking a Senior or Specialist Mechanical Engineer (E4/E5) to support design modification packages for mechanical systems and ...

Mid-Senior Mechanical Engineers

Hartsville, SC · Remote

$107K - $141K/yr

Remote Position Type: Long-Term Contract Position Overview System One is seeking a Senior or Specialist Mechanical Engineer (E4/E5) to support design modification packages for mechanical systems and ...

Mid-Senior Mechanical Engineers

Hartsville, SC · Remote

$107K - $141K/yr

Remote or Onsite (Naperville, IL | Atlanta, GA | Ridgeland, MS) Position Type: Long-Term Contract Position Overview System One is seeking a Senior or Specialist Mechanical Engineer (E4/E5) to support ...

Mid-Senior Mechanical Engineers

Hartsville, SC · Remote

$107K - $141K/yr

Remote or Onsite (Naperville, IL | Atlanta, GA | Ridgeland, MS) Position Type: Long-Term Contract Position Overview System One is seeking a Senior or Specialist Mechanical Engineer (E4/E5) to support ...

Mid-Senior Mechanical Engineers

Hartsville, SC · Remote

$107K - $141K/yr

Remote Position Type: Long-Term Contract Position Overview System One is seeking a Senior or Specialist Mechanical Engineer (E4/E5) to support design modification packages for mechanical systems and ...

This position is eligible to be fully remote or for work out of our Lexington, KY HQ or our ... Supporting Project Teams:Providing 3D visualizations, clash reports, and other information to aid ...

Associate Manager - Tax

Hartsville, SC · On-site +1

$122K - $137K/yr

Provide support for or lead various tax projects as needed. * Build collaborative relationships ... This position can be fully remote. We'd love to hear from you if: * At least 5 years of directly ...

Sales Support Manager __ As a Strategic Segment Proposal Engineer, you will be responsible for ... This is a remote position. Candidates can be located anywhere in the US. This role is contributing ...

You'll be empowered to lead, supported to grow, and proud of the impact we create together. Join us ... This is a remote position for candidates based in the United States. This role is contributing to ...

Showing results 41-55

Remote Support information

See Florence, SC salary details

$11

$20

$35

How much do remote support jobs pay per hour?

As of Aug 17, 2026, the average hourly pay for remote support in Florence, SC is $20.39, according to ZipRecruiter salary data. Most workers in this role earn between $15.05 and $22.21 per hour, depending on experience, location, and employer.

What is remote support?

Remote support refers to technical assistance provided to users over the internet or other networks, without the need for a technician to be physically present. It typically involves troubleshooting computer issues, software installation, or system maintenance by accessing the user's device remotely. This allows for faster issue resolution and convenience for both the support provider and the end user. Remote support is commonly used in IT helpdesks and customer service environments.

What are remote support jobs?

Remote support jobs include positions such as remote technical support specialist, information technology support specialist, systems support specialist, and remote help desk support analyst, to name just a few. Your specific responsibilities depend on the field in which you work, and many fields, including business, healthcare, customer service, and education, employ support specialists to answer calls about hardware and software issues. Your duties also depend on the type of support you provide. Your job may focus on server or database problems, or you may work to troubleshoot systems administration issues or answer general customer questions.

What are the key skills and qualifications needed to thrive as a remote support specialist, and why are they important?

To thrive as a Remote Support specialist, you need strong problem-solving abilities, technical troubleshooting skills, and typically a background in IT or customer support. Familiarity with remote desktop tools, ticketing systems, and common operating systems is essential, and certifications like CompTIA A+ or Microsoft Certified support credentials are often preferred. Excellent communication, patience, and active listening set top performers apart in this role. These skills ensure efficient resolution of technical issues while maintaining a positive customer experience, which is critical for client satisfaction and organizational success.

What are some common challenges faced by professionals in a remote support role, and how can they be addressed?

One common challenge in Remote Support roles is effectively diagnosing and resolving issues without physical access to devices, which requires strong communication skills and proficiency with remote troubleshooting tools. Professionals may also face difficulties managing multiple support tickets simultaneously, making time management and prioritization essential. Building rapport with users remotely can be more challenging than in-person interactions, so maintaining a patient and empathetic approach is crucial. Regular training on new software and staying updated on company protocols also help Remote Support professionals deliver effective assistance.

What is the difference between Remote Support vs Help Desk Technician?

AspectRemote SupportHelp Desk Technician
CredentialsTypically requires certifications like CompTIA A+ or Network+Often requires similar certifications, such as CompTIA A+ or Microsoft Certified
Work EnvironmentProvides technical assistance remotely via phone, chat, or remote access toolsProvides support primarily via phone or in-person, often within an office setting
Employer & Industry UsageUsed across IT, tech support, and customer service industriesCommon in IT, corporate, and customer service sectors

Remote Support and Help Desk Technician roles share similar credentials and work environments, focusing on troubleshooting and resolving technical issues. Remote Support emphasizes remote assistance using remote access tools, while Help Desk Technicians may work on-site or via phone. Both roles are vital in IT support, often overlapping in skills and certifications.

What are the most commonly searched types of Support jobs in Florence, SC?

The most popular types of Support jobs in Florence, SC are:

What are popular job titles related to Remote Support jobs in Florence, SC?

For Remote Support jobs in Florence, SC, the most frequently searched job titles are:

What job categories do people searching Remote Support jobs in Florence, SC look for?

The top searched job categories for Remote Support jobs in Florence, SC are:

What cities near Florence, SC are hiring for Remote Support jobs?

Cities near Florence, SC with the most Remote Support job openings:

Group Account Manager

ABB

Bennettsville, SC • Remote

$163K - $261K/yr

Full-time

Medical, Dental, Vision, Life, Retirement

Posted 10 days ago


ABB Group rating

8.4

Company rating: 8.4 out of 10

Based on 77 frontline employees who took The Breakroom Quiz

99th of 490 rated machine equipment manufacturers


Job description

At ABB, we help industries run leaner and cleaner-and every person here makes that happen. You'll be empowered to lead, supported to grow, and proud of the impact we create together. Join us and help run what runs the world.

This position reports to:

Segment Manager

__

Your role and responsibilities:
As the Group Account Manager, Meta - Data Center Segment, you will have the opportunity to develop, implement, and manage the account strategy that is focused on share of wallet growth, profitability, and customer satisfaction. Each day, you will coordinate sales activities, monitor current projects, and manage the resolution of specific customer problems. You will also showcase your expertise by giving input on market price developments and tendencies.
As a Group Account Manager, you will be contributing across ABB's business areas across the globe.

The work model for the role is: Remote {#LI-Remote}
Your role and responsibilities:

  • Drives strategic account planning, sales growth initiatives, and achievement of revenue and profitability targets across regions.

  • Builds deep customer understanding to shape sales strategies, identify risks/opportunities, and deliver coordinated, valueadding solutions.

  • Ensures compliance with ABB's values, safety standards, and code of conduct while applying consistent sales processes and tools.

  • Strengthens longterm customer relationships and fosters crossteam collaboration, knowledge sharing, and competitive awareness.


Qualifications for the role:

  • Bachelor's Degree required. Advanced degree preferred.

  • 15+ years of sales experience, including at least 5 years of experience selling in Data Center segment.

  • Demonstrated customer mindset and ability to create win-win solutions for our customer and ABB.

  • Ability to work cross functionally across other business areas and groups.

  • Exceptional communication skills and a relationship first mindset. Must be comfortable communicating with individuals of all levels within the organizations.

  • Ability to travel domestically and internationally, approximately 25% of the time.

  • Candidates must already have work authorization that would permit them to work for ABB in the US.

What's in it for you

We want you to bring your full self to work-your ideas, your energy, your ambition. You'll have the tools and freedom to grow your skills, shape your path, and take on challenges that matter. Here, your work creates impact you can see and feel, every day.

ABB is an Equal Employment Opportunity and Affirmative Action employer for protected Veterans and Individuals with Disabilities at ABB.

All qualified applicants will receive consideration for employment without regard to their- sex (gender identity, gender expression, sexual orientation), marital status, citizenship, age, race and ethnicity, inclusive of traits historically associated with race or ethnicity, including but not limited to hair texture and protective hairstyles, color, religious creed, national origin, pregnancy, physical or mental disability, genetic information, protected Veteran status, or any other characteristic protected by federal and state law.

For more information regarding your (EEO) rights as an applicant, please visit the following websites: https://www.eeoc.gov/sites/default/files/2023-06/22-088_EEOC_KnowYourRights6.12ScreenRdr.pdf

As an Equal Employment Opportunity and Affirmative Action Employer for Protected Veterans and Individuals with Disabilities, applicants may request to review the plan of a particular ABB facility between the hours of 9:00 A.M. - 5:00 P.M. EST Monday through Friday by contacting an ABB HR Representative at 1-888-694-7762.

Protected Veterans and Individuals with Disabilities may request a reasonable accommodation if you are unable or limited in your ability to use or access ABB's career site as a result of your disability. You may request reasonable accommodations by calling an ABB HR Representative at 1-888-694-7762 or by sending an email to US-AskHR@abb.com. Resumes and applications will not be accepted in this manner.

While base salary is determined by things such as the successful applicant's qualifications and experience, this position is expected to pay between $163,500 and $261,600 annually and is eligible for a short-term incentive plan/annual bonus.

ABB Benefit Summary for eligible US employees

Go to MyBenefitsABB.com and click on "Candidate/Guest" to learn more

Health, Life & Disability

  • Choice between two medical plan options: A PPO plan called the Copay Plan OR a High Deductible Health Plan (with a Health Savings Account) called the High Deductible Plan.

  • Choice between two dental plan options: Core and Core Plus

  • Vision benefit

  • Company paid life insurance (2X base pay)

  • Company paid AD&D (1X base pay)

  • Voluntary life and AD&D - 100% employee paid up to maximums

  • Short Term Disability - up to 26 weeks - Company paid

  • Long Term Disability - 60% of pay - Company paid. Ability to "buy-up" to 66 2/3% of pay.

  • Supplemental benefits - 100% employee paid (Accident insurance, hospital indemnity, critical illness, pet insurance

  • Parental Leave - up to 6 weeks

  • Employee Assistance Program

  • Health Advocate support resources for mental/behavioral health, general health navigation and virtual health, and infertility/adoption

  • Employee discount program

Retirement

  • 401k Savings Plan with Company Contributions

  • Employee Stock Acquisition Plan (ESAP)

Time off

ABB provides 11 paid holidays. Salaried exempt positions are provided vacation under a permissive time away policy.

Building a cleaner, smarter future takes all kinds of minds: the curious, the courageous, and the creative. That's why we welcome people from all backgrounds and experiences.

Ready to make an impact?

Apply today or visit https://www.abb.com to learn more about the impact of our solutions across the globe.

Employment Type: FULL_TIME

What ABB Group employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom


ABB Group logo

About ABB Group

Sourced by ZipRecruiter

Take your next career step at ABB with a global team that is energizing the transformation of society and industry to achieve a more productive, sustainable future.At ABB, we have the clear goal of driving diversity and inclusion across all dimensions: gender, LGBTQ+, abilities, ethnicity and generations. Together, we are embarking on a journey where each and every one of us, individually and collectively, welcomes and celebrates individual differences.

Industry

Technology, communication and media

Company size

10,000+ Employees

Headquarters location

Cary, NC, US