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Remote Support Jobs in Florence, SC (NOW HIRING)

Client Success Advisor

Florence, SC ยท On-site +1

$100K/yr

... remote work environment. We're looking for individuals interested in leadership roles within our ... Deliver exceptional customer service throughout the sales process, supporting client goals.

Senior Project Engineer

Florence, SC ยท Remote

$101K - $132K/yr

Remote {#LI-Remote} This role is contributing to the Electrification division in the United States. You will be mainly accountable for: * Leading and supporting commissioning of data centers ...

Senior Project Engineer

Bennettsville, SC ยท Remote

$101K - $132K/yr

Remote {#LI-Remote} This role is contributing to the Electrification division in the United States. You will be mainly accountable for: * Leading and supporting commissioning of data centers ...

While this is a full remote position, there is preference for candidates located in the Northern California area. Main Accountabilities: * Lead and support engineering design activities for new and ...

While this is a full remote position, there is preference for candidates located in the Northern California area. Main Accountabilities: * Lead and support engineering design activities for new and ...

You'll be empowered to lead, supported to grow, and proud of the impact we create together. Join us ... If remote, candidates should be located near a major metro area. This role is contributing to the ...

Senior Accountant

Florence, SC ยท On-site +1

$60K - $90K/yr

... supporting others. Location: This position is onsite in Florence, SC; however, remote status with occasional travel may be considered for well-qualified candidates who demonstrate strong autonomy ...

Remote or Onsite (Naperville, IL | Atlanta, GA | Ridgeland, MS) Experience Level: 4-12 years ... Support conceptual studies, cost estimates, and planning efforts * Design concrete and steel ...

Remote or Onsite (Naperville, IL | Atlanta, GA | Ridgeland, MS) Experience Level: 4-12 years ... Support conceptual studies, cost estimates, and planning efforts * Design concrete and steel ...

Remote or Onsite (Naperville, IL | Atlanta, GA | Ridgeland, MS) Experience Level: 4-12 years ... Support conceptual studies, cost estimates, and planning efforts * Design concrete and steel ...

Showing results 21-40

Remote Support information

See Florence, SC salary details

$13

$25

$43

How much do remote support jobs pay per hour?

As of Sep 7, 2026, the average hourly pay for remote support in Florence, SC is $25.18, according to ZipRecruiter salary data. Most workers in this role earn between $18.61 and $27.40 per hour, depending on experience, location, and employer.

What is remote support?

Remote support refers to technical assistance provided to users over the internet or other networks, without the need for a technician to be physically present. It typically involves troubleshooting computer issues, software installation, or system maintenance by accessing the user's device remotely. This allows for faster issue resolution and convenience for both the support provider and the end user. Remote support is commonly used in IT helpdesks and customer service environments.

What are remote support jobs?

Remote support jobs include positions such as remote technical support specialist, information technology support specialist, systems support specialist, and remote help desk support analyst, to name just a few. Your specific responsibilities depend on the field in which you work, and many fields, including business, healthcare, customer service, and education, employ support specialists to answer calls about hardware and software issues. Your duties also depend on the type of support you provide. Your job may focus on server or database problems, or you may work to troubleshoot systems administration issues or answer general customer questions.

What are the key skills and qualifications needed to thrive as a remote support specialist, and why are they important?

To thrive as a Remote Support specialist, you need strong problem-solving abilities, technical troubleshooting skills, and typically a background in IT or customer support. Familiarity with remote desktop tools, ticketing systems, and common operating systems is essential, and certifications like CompTIA A+ or Microsoft Certified support credentials are often preferred. Excellent communication, patience, and active listening set top performers apart in this role. These skills ensure efficient resolution of technical issues while maintaining a positive customer experience, which is critical for client satisfaction and organizational success.

What are some common challenges faced by professionals in a remote support role, and how can they be addressed?

One common challenge in Remote Support roles is effectively diagnosing and resolving issues without physical access to devices, which requires strong communication skills and proficiency with remote troubleshooting tools. Professionals may also face difficulties managing multiple support tickets simultaneously, making time management and prioritization essential. Building rapport with users remotely can be more challenging than in-person interactions, so maintaining a patient and empathetic approach is crucial. Regular training on new software and staying updated on company protocols also help Remote Support professionals deliver effective assistance.

What is the difference between Remote Support vs Help Desk Technician?

AspectRemote SupportHelp Desk Technician
CredentialsTypically requires certifications like CompTIA A+ or Network+Often requires similar certifications, such as CompTIA A+ or Microsoft Certified
Work EnvironmentProvides technical assistance remotely via phone, chat, or remote access toolsProvides support primarily via phone or in-person, often within an office setting
Employer & Industry UsageUsed across IT, tech support, and customer service industriesCommon in IT, corporate, and customer service sectors

Remote Support and Help Desk Technician roles share similar credentials and work environments, focusing on troubleshooting and resolving technical issues. Remote Support emphasizes remote assistance using remote access tools, while Help Desk Technicians may work on-site or via phone. Both roles are vital in IT support, often overlapping in skills and certifications.

What are the most commonly searched types of Support jobs in Florence, SC?

The most popular types of Support jobs in Florence, SC are:

What are popular job titles related to Remote Support jobs in Florence, SC?

For Remote Support jobs in Florence, SC, the most frequently searched job titles are:

What job categories do people searching Remote Support jobs in Florence, SC look for?

The top searched job categories for Remote Support jobs in Florence, SC are:

What cities near Florence, SC are hiring for Remote Support jobs?

Cities near Florence, SC with the most Remote Support job openings:

UNIV - Regulatory Post-Activation Coordinator - Hollings Cancer Center

Medical University of South Carolina

Florence, SC โ€ข On-site, Remote

Full-time

Re-posted 14 days ago


Key responsibilities

  • Support the preparation and submission of regulatory reports, renewals, and amendments through IRB approval and tracking in OnCore.

  • Conduct internal quality assurance checks, ensure proper filing and labeling of study documents, and assist with monitor visit preparations and follow-up.

  • Schedule and support monitor visits, communicate with stakeholders, and maintain documentation related to monitor activities.


Job description

Job Description Summary

The Regulatory Post-Activation Coordinator will be supporting the day-to-day coordination for regulatory submissions, continuing renewals and changes, document management and quality assurance, sponsor monitor visit oversight and continuing education and unit support.
This position may be eligible for a remote/hybrid work schedule after an orientation period.

Entity

Medical University of South Carolina (MUSC - Univ)

Worker Type

Employee

Worker Sub-Type

Classified

Cost Center

CC001332 HCC CTO Administration

Pay Rate Type

Hourly

Pay Grade

University-GEN08


Pay Range

45,300.00 - 61,100.00 - 77,000.000

Scheduled Weekly Hours

40

Work Shift

Job Description

The Regulatory Post-Activation Coordinator will be supporting the day-to-day coordination for regulatory submissions, continuing renewals and changes, document management and quality assurance, sponsor monitor visit oversight and continuing education and unit support. This position may be eligible for a remote/hybrid work schedule after an orientation period.

Responsibilities:

30% Regulatory submissions for reportable events, continuing renewals and local changes

Prepares submissions through IRB approval of continuing renewals, reportable events (Protocol Deviations, Internal Serious Adverse Events, External Serious Adverse Events) and locally generated amendments such as study staff or investigator changes from the point of study activation until study termination. Tracks IRB applications within OnCore by releasing and updating task lists. For continuing renewals, utilizes OnCore forms and reports to accurately track expirations dates and make continuing renewal submissions. Utilizes the CTO internal forms for reportable events, personnel and investigator changes to initiate new task lists in OnCore and initiate IRB applications. Prepares study-specific personnel credentialing documents such as delegation logs and protocol training documents and updates Maintain OnCore per policy, updates study and personnel listings, SPARC personnel lists, and eReg. - Is proficient with IRB of record submissions for MUSC, WIRB, Advarra, NCI CIRB, and any other IRB of record for studies assigned. Effectively communicates regulatory requirements within project teams and consistently enters status changes and personnel updates within 24 hours within application systems such as OnCore, eReg, SPARC and other systems.

30% Regulatory Document Management and Quality Assurance

Conducts internal quality assurance checks in preparation of external monitor visits or sponsor/FDA audits. Assures that all study documents are filed and labeled appropriately per Good Clinical Practice Guidelines. Receives and reviews internal monitor visit letters. Files the correspondence and works with the study team to address all issues prior to the monitor/audit visit. This may include reaching out to the study and data coordinators to verify that their clinical operation findings are addressed prior to the next visit. May provide assistance or coverage to the Pre-activation and amendment processing regulatory specialist as needed, particularly in the maintenance of the trial master file and accurate posting of study documents for the release to the team and preparation of the monitor or audit visit. Will support the transition of trial documents from hard copy to electronic within eReg software. Will ensure that the transition of documents is completed per policy.

30% Monitor Visit Scheduling and Attendance/Support

For studies assigned within the CTO team, this role is responsible for the scheduling of monitor visits on behalf of the study team. This includes scheduling time for the regulatory, study coordination/clinical operations review and time with PI and ancillary services such as investigational drug services. Utilizes the Study Monitor Visit request form for tracking monitor visit requests and status. Communicates in a professional, timely and accurate manner to the sponsor, PI, ancillary services and study team. This will include the creation of study visit confirmations and agendas along with support documents to sponsor visitors about system access instructions and directions. Will support the request to EPIC and initiate monitor reviews within eReg. Files all monitor visit documentation within the trial master file. This includes correspondence, agendas, sponsor letters, and site visit logs. Review the prior monitor visit letters prior to the next visit to ensure that findings are addressed and appropriately in process.

10% Regulatory Unit Support and Continuing Education

May support data entry and reporting of quality assurance findings and participate in process improvement projects. Participates in training curriculum and continuing education training of employees. May help with training, mentorship, and process improvement projects. Participates in Regulatory unit coverage plans as needed. Works effectively and cooperatively with others in achieving organizational goals; maintains harmonious working relationships with fellow employees. Applies MUSC Standards of Behavior to all aspects the job assigned Participates in monthly regulatory meetings and other HCC CTO staff meetings and application university or HCC trainings. Maintains effective relationships with sponsors/CROs

Additional Job Description

Minimum Requirements: A bachelor's degree and two years of relevant program experience. Physical Requirements: (Note: The following descriptions are applicable to this section: Continuous - 6-8 hours per shift; Frequent - 2-6 hours per shift; Infrequent - 0-2 hours per shift) Ability to perform job functions in an upright position. (Frequent) Ability to perform job functions in a seated position. (Frequent) Ability to perform job functions while walking/mobile. (Frequent) Ability to work indoors. (Continuous) Ability to work outdoors in all weather and temperature extremes. (Infrequent) Ability to work in confined/cramped spaces. (Infrequent) Ability to perform job functions from kneeling positions. (Infrequent) Ability to squat and perform job functions. (Infrequent) Ability to perform 'pinching' operations. (Infrequent) Ability to fully use both hands/arms. (Frequent) Ability to perform repetitive motions with hands/wrists/elbows and shoulders. (Frequent) Ability to reach in all directions. (Frequent) Possess good finger dexterity. (Continuous) Ability to maintain tactile sensory functions. (Continuous) Ability to lift and carry 15 lbs., unassisted. (Infrequent) Ability to lower objects, up to 15 lbs., from height of 36 inches to floor level, unassisted. (Infrequent) Ability to push/pull objects, up to 15 lbs., unassisted. (Infrequent) Ability to maintain 20/40 vision, corrected, in one eye or with both eyes. (Continuous) Ability to see and recognize objects close at hand. (Frequent) Ability to see and recognize objects at a distance. (Frequent) Ability to determine distance/relationship between objects; depth perception. (Frequent) Good peripheral vision capabilities. (Continuous) Ability to maintain hearing acuity, with correction. (Continuous) Ability to perform gross motor functions with frequent fine motor movements. (Frequent)

If you like working with energetic enthusiastic individuals, you will enjoy your career with us!

The Medical University of South Carolina is an Equal Opportunity Employer. MUSC does not discriminate on the basis of race, color, religion or belief, age, sex, national origin, gender identity, sexual orientation, disability, protected veteran status, family or parental status, or any other status protected by state laws and/or federal regulations. All qualified applicants are encouraged to apply and will receive consideration for employment based upon applicable qualifications, merit and business need.

Medical University of South Carolina participates in the federal E-Verify program to confirm the identity and employment authorization of all newly hired employees. For further information about the E-Verify program, please click here: http://www.uscis.gov/e-verify/employees