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Remote Support Jobs in Florence, SC (NOW HIRING)

Account Manager - Thermoforming Food Service

Hartsville, SC ยท On-site +1

$100K - $112K/yr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

Proficient with technology and management of - remote meetings, Microsoft, CRM, LinkedIn ... Wellbeing tools and resources to support holistic health, including an Employee Assistance Program ...

Account Manager - Thermoforming Food Service

Hartsville, SC ยท Remote

$100K - $112K/yr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

Proficient with technology and management of - remote meetings, Microsoft, CRM, LinkedIn ... Wellbeing tools and resources to support holistic health, including an Employee Assistance Program ...

Protection and Control Engineer

Florence, SC ยท Remote

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

While this is a full remote position, there is preference for candidates located in the Northern California area. Main Accountabilities: * Lead and support engineering design activities for new and ...

Protection and Control Engineer

Bennettsville, SC ยท Remote

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

While this is a full remote position, there is preference for candidates located in the Northern California area. Main Accountabilities: * Lead and support engineering design activities for new and ...

Global Product Manager - Transformers

Bennettsville, SC ยท Remote

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

You'll be empowered to lead, supported to grow, and proud of the impact we create together. Join us ... If remote, candidates should be located near a major metro area. This role is contributing to the ...

Global Product Manager - Transformers

Florence, SC ยท Remote

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

You'll be empowered to lead, supported to grow, and proud of the impact we create together. Join us ... If remote, candidates should be located near a major metro area. This role is contributing to the ...

Civil-Structural Engineers

Hartsville, SC ยท Remote

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

Remote or Onsite (Naperville, IL | Atlanta, GA | Ridgeland, MS) Experience Level: 4-12 years ... Support conceptual studies, cost estimates, and planning efforts * Design concrete and steel ...

Civil-Structural Engineers

Hartsville, SC ยท Remote

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

Remote or Onsite (Naperville, IL | Atlanta, GA | Ridgeland, MS) Experience Level: 4-12 years ... Support conceptual studies, cost estimates, and planning efforts * Design concrete and steel ...

Civil-Structural Engineers

Hartsville, SC ยท Remote

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

Remote or Onsite (Naperville, IL | Atlanta, GA | Ridgeland, MS) Experience Level: 4-12 years ... Support conceptual studies, cost estimates, and planning efforts * Design concrete and steel ...

Civil-Structural Engineers

Hartsville, SC ยท Remote

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

Remote or Onsite (Naperville, IL | Atlanta, GA | Ridgeland, MS) Experience Level: 4-12 years ... Support conceptual studies, cost estimates, and planning efforts * Design concrete and steel ...

Civil-Structural Engineers

Hartsville, SC ยท Remote

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

Remote or Onsite (Naperville, IL | Atlanta, GA | Ridgeland, MS) Experience Level: 4-12 years ... Support conceptual studies, cost estimates, and planning efforts * Design concrete and steel ...

Showing results 21-40

Remote Support information

See Florence, SC salary details

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How much do remote support jobs pay per hour?

As of Aug 17, 2026, the average hourly pay for remote support in Florence, SC is $20.39, according to ZipRecruiter salary data. Most workers in this role earn between $15.05 and $22.21 per hour, depending on experience, location, and employer.

What is remote support?

Remote support refers to technical assistance provided to users over the internet or other networks, without the need for a technician to be physically present. It typically involves troubleshooting computer issues, software installation, or system maintenance by accessing the user's device remotely. This allows for faster issue resolution and convenience for both the support provider and the end user. Remote support is commonly used in IT helpdesks and customer service environments.

What are remote support jobs?

Remote support jobs include positions such as remote technical support specialist, information technology support specialist, systems support specialist, and remote help desk support analyst, to name just a few. Your specific responsibilities depend on the field in which you work, and many fields, including business, healthcare, customer service, and education, employ support specialists to answer calls about hardware and software issues. Your duties also depend on the type of support you provide. Your job may focus on server or database problems, or you may work to troubleshoot systems administration issues or answer general customer questions.

What are the key skills and qualifications needed to thrive as a remote support specialist, and why are they important?

To thrive as a Remote Support specialist, you need strong problem-solving abilities, technical troubleshooting skills, and typically a background in IT or customer support. Familiarity with remote desktop tools, ticketing systems, and common operating systems is essential, and certifications like CompTIA A+ or Microsoft Certified support credentials are often preferred. Excellent communication, patience, and active listening set top performers apart in this role. These skills ensure efficient resolution of technical issues while maintaining a positive customer experience, which is critical for client satisfaction and organizational success.

What are some common challenges faced by professionals in a remote support role, and how can they be addressed?

One common challenge in Remote Support roles is effectively diagnosing and resolving issues without physical access to devices, which requires strong communication skills and proficiency with remote troubleshooting tools. Professionals may also face difficulties managing multiple support tickets simultaneously, making time management and prioritization essential. Building rapport with users remotely can be more challenging than in-person interactions, so maintaining a patient and empathetic approach is crucial. Regular training on new software and staying updated on company protocols also help Remote Support professionals deliver effective assistance.

What is the difference between Remote Support vs Help Desk Technician?

AspectRemote SupportHelp Desk Technician
CredentialsTypically requires certifications like CompTIA A+ or Network+Often requires similar certifications, such as CompTIA A+ or Microsoft Certified
Work EnvironmentProvides technical assistance remotely via phone, chat, or remote access toolsProvides support primarily via phone or in-person, often within an office setting
Employer & Industry UsageUsed across IT, tech support, and customer service industriesCommon in IT, corporate, and customer service sectors

Remote Support and Help Desk Technician roles share similar credentials and work environments, focusing on troubleshooting and resolving technical issues. Remote Support emphasizes remote assistance using remote access tools, while Help Desk Technicians may work on-site or via phone. Both roles are vital in IT support, often overlapping in skills and certifications.

What are the most commonly searched types of Support jobs in Florence, SC?

The most popular types of Support jobs in Florence, SC are:

What are popular job titles related to Remote Support jobs in Florence, SC?

For Remote Support jobs in Florence, SC, the most frequently searched job titles are:

What job categories do people searching Remote Support jobs in Florence, SC look for?

The top searched job categories for Remote Support jobs in Florence, SC are:

What cities near Florence, SC are hiring for Remote Support jobs?

Cities near Florence, SC with the most Remote Support job openings:

Account Manager - Thermoforming Food Service

TOPPAN Packaging Americas

Hartsville, SC โ€ข Remote

$112K/yr

Full-time

Medical, Dental, Vision, Retirement, PTO

This job post hasย expired today.ย Applications are no longer accepted.


Job description

TOPPAN Packaging Americas specializes in designing and manufacturing sustainable, high-performance flexible and thermoformed packaging solutions for the food, beverage, medical and consumer goods industries.  We offer products like transparent high barrier films, pouches, clamshells and trays, utilizing advanced technology to enhance product safety, visibility and environmental sustainability. 

TOPPAN Packaging Americas operates as part of the global TOPPAN group, with 22 manufacturing facilities across North America, Latin America and Europe. 

Want to learn more?  Visit us at packaging.toppan.com

Summary Description:

You will be responsible for building a thermoformed food service business from the ground up. Leveraging your knowledge of the food service market to define a customer base and where TOPPAN has the โ€œright to winโ€.
What you will be doing:

  • Deliver a minimum of $5MM+ per year of net profitable growth in the thermoformed food service market
  • Strong multi-channel prospecting strategies and cadence
  • Successfully onboards new customers
  • Prioritizes workload to maximize impact and output
  • Tracks prospecting actives in detail managing leading indicators, not lagging
  • Monitors closely and reports on all activity at each customer and prospective customer regarding leadership changes, expansions, closings, business trends, and all other factors impacting volume and growth
  • Maintains detailed prospect files (share, relative quality, relative price, specifications, contacts, competitor, etc.) on an ongoing basis
  • Develops action-oriented account plans for key prospects
  • Establishes and maintains multi-level contacts at all major existing and prospective accounts expanding relationships beyond themselves
  • Provides immediate supervisor with sales projections for products and customers within assigned area of responsibility for use in developing sales budgets
  • Provides marketing with input for use in developing strategic plans
  • Proficient with technology and management of - remote meetings, Microsoft, CRM, LinkedIn, Salesforce, Mintel, and Vidyard
  • Assists division marketing with trade shows, conventions, and trade association meetings as requested
  • Assists, as needed, with the training of division sales and marketing personnel
  • Submits expense reports, reports of call, and itineraries on a weekly basis and all other reports on schedule.
  • Protects assets, confidential and restricted information, developments, specifications, materials, legal obligations, and other such data in contacts with external parties.
  • Complies with all company policies.


This is a remote position. Ideal candidates will be in the eastern half of the US.
We would love to hear from you if:

  • You have a 4-year undergraduate degree or equivalent experience
  • 8+ years of food service industry and market experience
  • Must have good working knowledge of Excel, PowerPoint, and Word.


Compensation:
The annual base salary range for this role is from $100,053 to $112,560

At TOPPAN Packaging Americas, We offer a comprehensive Total Rewards package designed to support our employeesโ€™ overall wellbeing. This includes competitive pay, robust benefits, and programs that help you thrive both personally and professionally. Specific benefits and wellbeing programs may vary based on your work location, employment classification, or collective bargaining agreement.

Benefits

  • Medical, dental, and vision coverage for you and your dependents, including FSA and HSA options
  • 401(k) retirement plan with company match
  • Wellbeing tools and resources to support holistic health, including an Employee Assistance Program with a variety of services
  • Paid time off and holidays to recreate, rejuvenate and care for the health of yourself and family
  • Variety of company paid and voluntary employee-paid insurance plans including life, personal accident, and disability insurance
  • Tuition reimbursement

We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, creed, national origin, ancestry, ethnicity, sex (including pregnancy, childbirth, breastfeeding, and related medical conditions), gender identity or expression, sexual orientation, age, disability, genetic information, marital status, veteran or military status, citizenship status, or any other characteristic protected by applicable federal, state, or local laws.

We are committed to providing a workplace where everyone feels respected, valued, and able to contribute to their fullest potential. We also provide reasonable accommodations to individuals with disabilities throughout the application and employment processes. If you require assistance or accommodation due to a disability, please contact us.