2

Remote Support Jobs in Decatur, AL (NOW HIRING)

LPN or RN CONTRACTOR REMOTE

Huntsville, AL · Remote

$25.50 - $34/hr

Responsible for identifying, prospecting and securing business opportunities to support new revenue growth. * REMOTE CONTRACTOR Partnership * Uncapped Commission * Territories: Huntsville and Cullman

Remote Customer Service Agent

Madison, AL · Remote

$14 - $18.50/hr

Remote (US-Based) Liveops is seeking independent contractors to provide virtual customer service support for a variety of client programs across industries. This opportunity offers the flexibility to ...

Remote Customer Service Agent

Decatur, AL · Remote

$14.50 - $19.50/hr

Remote (US-Based) Liveops is seeking independent contractors to provide virtual customer service support for a variety of client programs across industries. This opportunity offers the flexibility to ...

Remote Customer Service Agent

Athens, AL · Remote

$15 - $20/hr

Remote (US-Based) Liveops is seeking independent contractors to provide virtual customer service support for a variety of client programs across industries. This opportunity offers the flexibility to ...

Remote Customer Service Agent

Huntsville, AL · Remote

$15.25 - $20.50/hr

Remote (US-Based) Liveops is seeking independent contractors to provide virtual customer service support for a variety of client programs across industries. This opportunity offers the flexibility to ...

Our care model, workflows, and infrastructure are intentionally designed to support high-quality ... Minimal administrative burden in a fully remote environment * Clear expectations around caseload ...

Our care model, workflows, and infrastructure are intentionally designed to support high-quality ... Minimal administrative burden in a fully remote environment * Clear expectations around caseload ...

Our care model, workflows, and infrastructure are intentionally designed to support high-quality ... Minimal administrative burden in a fully remote environment * Clear expectations around caseload ...

Lead support of customer's acceptance testing of Octave's products * Other duties as assigned #LI-SK1 #LI-Remote Education / Qualifications * A degree in the Sciences, Computer Sciences, Engineering ...

Remote Req Id: 3051 Responsibilities Octave Project Managers lead large-scale software ... need to support your ambitions, no matter who you are or where you are in the world. Everyone is ...

next page

Showing results 1-20

Remote Support information

See Decatur, AL salary details

$13

$24

$41

How much do remote support jobs pay per hour?

As of Jun 23, 2026, the average hourly pay for remote support in Decatur, AL is $24.42, according to ZipRecruiter salary data. Most workers in this role earn between $18.03 and $26.59 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Remote Support specialist, and why are they important?

To thrive as a Remote Support specialist, you need strong problem-solving abilities, technical troubleshooting skills, and typically a background in IT or customer support. Familiarity with remote desktop tools, ticketing systems, and common operating systems is essential, and certifications like CompTIA A+ or Microsoft Certified support credentials are often preferred. Excellent communication, patience, and active listening set top performers apart in this role. These skills ensure efficient resolution of technical issues while maintaining a positive customer experience, which is critical for client satisfaction and organizational success.

What is the difference between Remote Support vs Help Desk Technician?

AspectRemote SupportHelp Desk Technician
CredentialsTypically requires certifications like CompTIA A+ or Network+Often requires similar certifications, such as CompTIA A+ or Microsoft Certified
Work EnvironmentProvides technical assistance remotely via phone, chat, or remote access toolsProvides support primarily via phone or in-person, often within an office setting
Employer & Industry UsageUsed across IT, tech support, and customer service industriesCommon in IT, corporate, and customer service sectors

Remote Support and Help Desk Technician roles share similar credentials and work environments, focusing on troubleshooting and resolving technical issues. Remote Support emphasizes remote assistance using remote access tools, while Help Desk Technicians may work on-site or via phone. Both roles are vital in IT support, often overlapping in skills and certifications.

What Are Remote Support Jobs?

Remote support jobs include positions such as remote technical support specialist, information technology support specialist, systems support specialist, and remote help desk support analyst, to name just a few. Your specific responsibilities depend on the field in which you work, and many fields, including business, healthcare, customer service, and education, employ support specialists to answer calls about hardware and software issues. Your duties also depend on the type of support you provide. Your job may focus on server or database problems, or you may work to troubleshoot systems administration issues or answer general customer questions.

What are some common challenges faced by professionals in a Remote Support role, and how can they be addressed?

One common challenge in Remote Support roles is effectively diagnosing and resolving issues without physical access to devices, which requires strong communication skills and proficiency with remote troubleshooting tools. Professionals may also face difficulties managing multiple support tickets simultaneously, making time management and prioritization essential. Building rapport with users remotely can be more challenging than in-person interactions, so maintaining a patient and empathetic approach is crucial. Regular training on new software and staying updated on company protocols also help Remote Support professionals deliver effective assistance.

What is remote support?

Remote support refers to technical assistance provided to users over the internet or other networks, without the need for a technician to be physically present. It typically involves troubleshooting computer issues, software installation, or system maintenance by accessing the user's device remotely. This allows for faster issue resolution and convenience for both the support provider and the end user. Remote support is commonly used in IT helpdesks and customer service environments.
What are the most commonly searched types of Support jobs in Decatur, AL? The most popular types of Support jobs in Decatur, AL are:
What job categories do people searching Remote Support jobs in Decatur, AL look for? The top searched job categories for Remote Support jobs in Decatur, AL are:
What cities near Decatur, AL are hiring for Remote Support jobs? Cities near Decatur, AL with the most Remote Support job openings:
LPN or RN CONTRACTOR REMOTE

LPN or RN CONTRACTOR REMOTE

Griffin Associates

Huntsville, AL • Remote

$25.50 - $34/hr

Other

Posted 10 days ago


Job description

GRIFFIN Recruiters
Job Openings >> LPN or RN CONTRACTOR REMOTE
LPN or RN CONTRACTOR REMOTE
Summary
Title: LPN or RN CONTRACTOR REMOTE ID: 1605 Location: Huntsville, AL
More about this job >
Description

LPN or RN CONTRACTOR  3 TO 6 MONTHS
Partnership 35% weekly UNCapped Commission
Must be dedicated to connecting with companies.
Responsible for identifying, prospecting and securing business opportunities to support new revenue growth.

  • REMOTE CONTRACTOR Partnership
  • Uncapped Commission 
  • Territories: Huntsville  and Cullman
  • Take priority in building partnerships with clients, and ensuring that each placement is the right fit
  • Developing and implementing sales strategies for new account clients
  • Plan, conduct and follow up on sales activities
  • Achieving profit results
  • Conduct prospect account sales.
  • Close the sale and inform about the client solutions
  • Support driving sales closure to shorten sales cycle and ensure sales goals and objectives are met
  • Analyze prospect requirements and needs to meet the client needs and resolve their problems
  • Respond quickly to all customer and prospect inquiries and needs
  • Qualifications:
  • Previous Business Customer Service Skills
  • Make Cold Calls and Presentations
  • At least 3 years proven outside direct sales experience with focus in consultative solution-oriented sales approaches
  • Ability to understand and accurately apply basic math skills
  • Ability to demonstrate success working in a fast-paced, highly competitive, deadline-oriented environment
  • Self-motivated with exhibited sense of urgency in all sales and service related activity

Send Resume Today

Apply Now
 
Refer to a Friend

Alternatively, you can apply to this job using your profile from Indeed by clicking the button below:


Copyright 2026 GRIFFIN Recruiters. All rights reserved.
Powered by ApplicantStack Hiring Automation Software
Privacy Policy | Terms of Use

Griffin & Associates P.C. logo

About Griffin & Associates P.C.

Sourced by ZipRecruiter

Griffin & Associates serves individuals and Privately held Businesses for all their tax, Business advisory, and Financial Planning service needs. As our clients’ most trusted advisor, We always serve our Clients’ best interests with utmost Integrity and Objectivity.

Industry

Accounting services

Company size

11 - 50 Employees

Headquarters location

Norcross, GA, US

Year founded

1982