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Remote Support Specialist Jobs in Decatur, GA (NOW HIRING)

... as Remote Customer Service Representatives ! If you love chatting with people and want a job that ... Helping people feel heard and supported Requirements You Should Have: * High school diploma or GED

Provides expert support for both internal and external customers as it pertains to field ... Remote role with 90% travel Monday through Friday, with weekends at home * Candidates should ...

Sales Support Proposal Specialist

Alpharetta, GA ยท On-site +1

$22 - $29.75/hr

The Sales Support Project Specialist plays an important role in supporting strategic sales pursuits ... remote and hybrid options What's in it for you: - Working with an industry leader : Be part of a ...

Sales Support Proposal Specialist

Atlanta, GA ยท On-site +1

$21.75 - $29.25/hr

The Sales Support Project Specialist plays an important role in supporting strategic sales pursuits ... remote and hybrid options What's in it for you: - Working with an industry leader : Be part of a ...

Purpose The Operations Support Specialist II will be responsible for processing SCRA/BK checks and ... This position is fully remote and the hours are 11:00AM-8:00PM EST. Specific Duties, Activities and ...

Purpose The Operations Support Specialist II will be responsible for processing SCRA/BK checks and ... This position is fully remote and the hours are 11:00AM-8:00PM EST. Specific Duties, Activities and ...

Healthguide - Peer Support Specialist

Atlanta, GA ยท On-site

$16.75 - $21.75/hr

Demonstrated ability to work effectively in a remote environment. * Knowledge of medical ... Peer Support Specialist certification or related peer support experience, when permissible by ...

Senior IT Support Technician

Atlanta, GA ยท Remote

$50K - $75K/yr

Our Client is seeking a Senior IT Support Specialist to join its growing IT team supporting a fully remote workforce. This role is ideal for an experienced IT professional who enjoys solving complex ...

IP Operations Specialist

Atlanta, GA ยท Remote

$28.02 - $35.16/hr

This role is part of The Hub, Fish's remote-first group of professionals. Hub employees work ... Support the transfer process within Practice Systems by coordinating transfer-related workflows ...

Showing results 21-40

Remote Support Specialist information

See Decatur, GA salary details

$11

$24

$44

How much do remote support specialist jobs pay per hour?

As of Sep 3, 2026, the average hourly pay for remote support specialist in Decatur, GA is $24.13, according to ZipRecruiter salary data. Most workers in this role earn between $17.60 and $27.69 per hour, depending on experience, location, and employer.

What does a remote support specialist do?

A Remote Support Specialist provides technical assistance and troubleshooting to customers or employees from a remote location, typically via phone, email, or chat. They help diagnose and resolve issues related to software, hardware, or network connectivity without being physically present. Their role is to ensure users can effectively use technology by guiding them through solutions, performing remote diagnostics, and escalating more complex issues when necessary. This position requires strong communication skills, technical knowledge, and the ability to work independently.

What are the key skills and qualifications needed to thrive as a remote support specialist, and why are they important?

To thrive as a Remote Support Specialist, you need a strong understanding of IT troubleshooting, customer service principles, and typically a background in information technology or a related field. Familiarity with remote desktop tools, ticketing systems like Zendesk or ServiceNow, and relevant certifications such as CompTIA A+ are commonly required. Excellent communication skills, patience, and problem-solving abilities help you effectively assist clients and resolve technical issues remotely. These competencies are crucial for ensuring quick resolution of problems, maintaining customer satisfaction, and supporting seamless business operations from afar.

What are some common challenges faced by remote support specialists, and how can they be effectively managed?

Remote Support Specialists often encounter challenges such as troubleshooting technical issues without physical access to devices and communicating complex solutions to users with varying technical backgrounds. Effective management involves utilizing reliable remote access tools, maintaining clear and patient communication, and documenting solutions for future reference. Building strong problem-solving skills and staying updated on the latest technologies also help specialists provide timely and efficient support in a remote environment.

What is the difference between Remote Support Specialist vs Help Desk Technician?

AspectRemote Support SpecialistHelp Desk Technician
CertificationsCompTIA A+, HDI-Support Center AnalystCompTIA A+, Microsoft Certified
Work EnvironmentRemote, client sites, or call centersHelp desks, call centers, or remote
Industry UsageIT services, tech support, software companiesIT support, customer service, tech companies
Job FocusResolving technical issues remotely, troubleshootingHandling user inquiries, basic troubleshooting

Remote Support Specialists and Help Desk Technicians both provide technical assistance, often remotely, and share similar certifications. However, Remote Support Specialists typically handle more complex issues and may work in specialized IT environments, while Help Desk Technicians focus on basic user support and troubleshooting. Both roles are essential in IT support and often overlap in work environment and industry usage.

What job categories do people searching Remote Support Specialist jobs in Decatur, GA look for?

The top searched job categories for Remote Support Specialist jobs in Decatur, GA are:

What cities near Decatur, GA are hiring for Remote Support Specialist jobs?

Cities near Decatur, GA with the most Remote Support Specialist job openings:

Infographic showing various Remote Support Specialist job openings in Decatur, GA as of August 2026, with employment types broken down into 1% As Needed, 72% Full Time, 23% Part Time, and 4% Contract. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution, with an average salary of $50,183 per year, or $24.1 per hour.

Customer Support Specialist 1

Voice 8 System

Atlanta, GA โ€ข Remote

$12 - $15/hr

Full-time

Posted 9 days ago


Job description

Want to Work from Home and Help People Every Day?


We're on the lookout for warm, helpful folks to join our team as Remote Customer Service Representatives ! If you love chatting with people and want a job that fits your life, this one's for you.

What You'll Be Doing:

  • Answering calls from awesome customers and donors
  • Logging info accurately
  • Helping people feel heard and supported

Requirements

You Should Have:

  • High school diploma or GED
  • Clear, confident communication skills
  • Basic computer know-how
  • Flexibility to work at least 15 hours a week

Tech Stuff You'll Need:

  • Windows 11 PC (no Macs or Chromebooks)
  • 8-16 GB RAM
  • Dual monitors (you can get these later)
  • USB noise-canceling headset (not required yet)
  • Hardwired internet (not required yet)


Benefits

What We Offer:

  • $12-$15/hr starting
  • Growth potential through performance
  • Work-from-home convenience
  • A collaborative and supportive remote culture


Employment Type: FULL_TIME