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Remote Support Engineer Jobs in Rootstown, OH (NOW HIRING)

ACRT

Civil Project Engineer

Stow, OH · On-site +1

$77K - $103K/yr

Design, and construction support for municipal and private development projects such as green ... Remote and work from home will occur as needed and with pre-approval from your manager. Standard ...

EnviroScience, Inc.

Civil Project Engineer

Stow, OH · On-site +1

$77K - $103K/yr

Design, and construction support for municipal and private development projects such as green ... Remote and work from home will occur as needed and with pre-approval from your manager. Standard ...

Pyrovio

Consultant (Remote)

Akron, OH · Remote

... sector to support capital portfolio and project management initiatives. You'll lead teams ... Industrial Engineering * Microsoft Copilot / AI-enabled workflow tools Additional Details * Travel ...

Pyrotek

SNIF Field Service Engineer

Aurora, OH · On-site +1

Effectively provide remote and onsite technical support to customers on all aspects of equipment ... Bachelor's degree in Engineering (Mechanical, Electrical, Industrial, Manufacturing) or related ...

Pyrovio

Senior Consultant (Remote)

Akron, OH · Remote

... sector to support capital portfolio and project management initiatives. You'll lead teams ... Industrial Engineering * Microsoft Copilot / AI-enabled workflow tools Additional Details * Travel ...

Leidos

Senior Transmission Line Engineer

Youngstown, OH · On-site +1

Fully REMOTE positions are available for qualified candidates.Relocation assistance will be ... We value and support the well-being and mobility of our employees with competitive benefit packages ...

Leidos

Senior Transmission Line Engineer

Akron, OH · On-site +1

Fully REMOTE positions are available for qualified candidates.Relocation assistance will be ... We value and support the well-being and mobility of our employees with competitive benefit packages ...

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Showing results 21-40

All JobsSupport Engineer JobsRemote Support Engineer JobsRemote Support Engineer Jobs in Rootstown, OH

Remote Support Engineer information

See Rootstown, OH salary details

$15

$36

$61

How much do remote support engineer jobs pay per hour?

As of Aug 15, 2026, the average hourly pay for remote support engineer in Rootstown, OH is $36.26, according to ZipRecruiter salary data. Most workers in this role earn between $26.88 and $42.40 per hour, depending on experience, location, and employer.

How does a remote support engineer typically collaborate with other IT team members despite working remotely?

Remote Support Engineers often work closely with system administrators, network engineers, and help desk staff through digital channels such as instant messaging, video calls, and ticketing systems. They participate in regular virtual meetings to discuss ongoing issues, coordinate troubleshooting efforts, and share updates on critical incidents. Collaboration tools and clear communication protocols are essential to ensure seamless teamwork and efficient problem resolution, even when team members are geographically dispersed.

What are the key skills and qualifications needed to thrive as a remote support engineer?

To thrive as a Remote Support Engineer, you need strong troubleshooting abilities, knowledge of networking concepts, and a background in IT or computer science, often demonstrated by certifications like CompTIA A+ or Microsoft Certified: Azure Fundamentals. Familiarity with remote desktop software, ticketing systems, and diagnostic tools is typically required. Excellent communication, patience, and problem-solving skills set top performers apart in this role. These abilities are essential to efficiently resolve user issues, maintain system reliability, and ensure customer satisfaction in a remote environment.

What is the difference between Remote Support Engineer vs Technical Support Specialist?

AspectRemote Support EngineerTechnical Support Specialist
Required CredentialsTypically certifications like CompTIA A+, Network+, or vendor-specific certificationsSimilar certifications, often including CompTIA A+ or Microsoft certifications
Work EnvironmentRemote, providing technical assistance to clients or internal teamsRemote or on-site, assisting customers with product or service issues
Employer & Industry UsageIT companies, tech support firms, software providersIT departments, tech support centers, hardware vendors
Search & Comparison IntentHigh overlap, both roles involve remote troubleshooting and supportOften compared due to similar responsibilities and skill sets

The main difference is that Remote Support Engineers typically handle more complex technical issues and may work on network or system configurations, while Technical Support Specialists often focus on troubleshooting specific products or software. Both roles require strong technical skills and certifications, with overlapping work environments and employer types.

What cities near Rootstown, OH are hiring for Remote Support Engineer jobs?

Cities near Rootstown, OH with the most Remote Support Engineer job openings:

Infographic showing various Remote Support Engineer job openings in Rootstown, OH as of August 2026, with employment types broken down into 100% Full Time. Highlights an 100% Remote job distribution, with an average salary of $75,430 per year, or $36.3 per hour.

Lead Electrical Engineer

Staffing Solutions Enterprises

Solon, OH • On-site, Remote

$85/hr

Full-time

Medical, PTO

Posted 25 days ago

Job description

Lead Electrical Engineer - Exciting Leadership & Design Opportunity

Are you a talented electrical engineer with a passion for project leadership and innovative designs in the power and steel industry? This is your chance to make a meaningful impact working on high-voltage substations and structural projects within a well-established, forward-thinking organization. We are seeking a dynamic Lead Electrical Engineer who thrives in collaborative environments, demonstrates strong technical aptitude, and has the potential to grow into key leadership roles. If you're ready to take your career to the next level, apply now to join a company that values expertise, attitude, and continuous learning.

Salary: $85-115k
HYBRID
Company pays 100% of employee medical insurance
Great PTO- Off Fridays in Summer- PAID 

Key Responsibilities:

What You'll Do:

  • Lead electrical design efforts for outdoor substations, including high-voltage layouts and 3D modeling.
  • Manage engineering projects from quotation through completion, ensuring quality, compliance, and timeliness.
  • Collaborate across teams, including steel design groups, to deliver integrated solutions.
  • Provide technical guidance, mentor junior staff, and oversee design and drafting activities.
  • Communicate effectively with clients, manufacturers, and field personnel to support project execution.
  • Generate technical specifications, review vendor submittals, and evaluate bids with a focus on reliability and safety.

Required Skills & Qualifications:

  • Bachelor's degree in Electrical Engineering or Civil Engineering with a focus on electrical power preferred.
  • Proven experience in electrical design, substation projects, or related fields.
  • Strong proficiency in AutoCAD, Inventor, Revit, or similar CAD software; experience with Inventor (Autodesk) and SDS/SBS software is a plus.
  • Leadership potential with capabilities in project management and client engagement.
  • Excellent communication skills, with the ability to collaborate effectively at all levels.
  • Critical thinker with solid understanding of engineering fundamentals and data analysis.
  • EIT or PE license highly desirable.

Nice to Have Skills:

  • Experience with steel or structural design, 3D modeling, and power utility projects.
  • Knowledge of high voltage systems, protection & control design.
  • Familiarity with software such as SolidWorks, Revit, or AutoCAD Electrical.
  • Past experience working in consulting, utilities, or industrial environments.
  • Leadership or mentorship experience.

Preferred Education & Experience:

  • Bachelor's degree in Electrical or Civil Engineering.
  • 5+ years of relevant technical and project leadership experience.
  • Professional licensure (PE or EI) is a significant advantage.

Other Requirements:

  • Willingness to work in a hybrid setting, with flexibility for remote candidates based on experience.
  • Occasional travel for project sites or client meetings.
  • Ability to lift up to 50 pounds when necessary.
  • Passion for innovation, team collaboration, and continuous learning.

Take the next step towards a rewarding career where your skills drive transformative projects and leadership growth. Submit your application today and be part of a team that values talent, attitude, and ambition. Let's build the future together!
#LI-JS1

By applying for this job, you agree to receive calls, AI-generated calls, text messages, or emails from Staffing Solutions Enterprises, StaffMatrix, BV Staffing, and its affiliates, and contracted partners. Frequency varies for text messages. Message and data rates may apply. Carriers are not liable for delayed or undelivered messages. You can reply STOP to cancel and HELP for help. You can access our privacy policy at https://www.staffingsolutionsenterprises.com/privacy-policy/

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About Staffing Solutions Enterprises

Sourced by ZipRecruiter

Since 1974, SSE has delivered recruitment solutions to Northeast Ohio employers, matching local job seekers with local jobs. Today, Staffing Solutions Enterprises services job locations throughout the mid-west region and nationally. So, whether it be entry-level, professional, or managerial roles, we are here to help!

Industry

Recruiting and staffing services

Company size

11 - 50 Employees

Headquarters location

Independence, OH, US

Year founded

1974

Social media

Facebook

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