A leading software company is seeking a Remote Application Technical Support Engineer based in North Carolina, US. The successful candidate will provide application technical support for Kneat Gx ...
A leading software company is seeking a Remote Application Technical Support Engineer based in North Carolina, US. The successful candidate will provide application technical support for Kneat Gx ...
Overview Application (Customer) Tech Support Engineer - North Carolina, US Based (remote) Kneat enables regulated organizations to move from paper-based validation to intelligent, digitized ...
Overview Application (Customer) Tech Support Engineer - North Carolina, US Based (remote) Kneat enables regulated organizations to move from paper-based validation to intelligent, digitized ...
IT Support Engineer I
Carrboro, NC · On-site +1
$62K - $76K/yr
Carrboro Town Hall Job Type: Full-Time Remote Employment: Flexible/Hybrid Department: Information ... The Support Engineer I position reports directly to the Support Engineer II position. Work is ...
IT Support Engineer I
Carrboro, NC · On-site +1
$62K - $76K/yr
Carrboro Town Hall Job Type: Full-Time Remote Employment: Flexible/Hybrid Department: Information ... The Support Engineer I position reports directly to the Support Engineer II position. Work is ...
Technical Support Engineer II
Raleigh, NC · Remote
$57K - $77K/yr
The Technical Support Engineer II (TSE) will be part of a team of support engineers as part of a ... Remote #LI-JC1 Annual salary range for this position is between $57,500.00 - $77,625.00 gross ...
Technical Support Engineer II
Raleigh, NC · Remote
$57K - $77K/yr
The Technical Support Engineer II (TSE) will be part of a team of support engineers as part of a ... Remote #LI-JC1 Annual salary range for this position is between $57,500.00 - $77,625.00 gross ...
Provide support for the Full Disk Encryption infrastructure for our customer's Endpoint Technology ... Engineering Infrastructure team. * Work with Full Disk Encryption requirements mandated by CISO as ...
Provide support for the Full Disk Encryption infrastructure for our customer's Endpoint Technology ... Engineering Infrastructure team. * Work with Full Disk Encryption requirements mandated by CISO as ...
Provide support for the Full Disk Encryption infrastructure for our customer's Endpoint Technology ... Engineering Infrastructure team. * Work with Full Disk Encryption requirements mandated by CISO as ...
Provide support for the Full Disk Encryption infrastructure for our customer's Endpoint Technology ... Engineering Infrastructure team. * Work with Full Disk Encryption requirements mandated by CISO as ...
WinMagic SecureDoc Enterprise Server Administrator (Remote)
Raleigh, NC · Remote
$42.50 - $53.25/hr
Provide support for the Full Disk Encryption infrastructure for our customer's Endpoint Technology ... Engineering Infrastructure team. * Work with Full Disk Encryption requirements mandated by CISO as ...
WinMagic SecureDoc Enterprise Server Administrator (Remote)
Raleigh, NC · Remote
$42.50 - $53.25/hr
Provide support for the Full Disk Encryption infrastructure for our customer's Endpoint Technology ... Engineering Infrastructure team. * Work with Full Disk Encryption requirements mandated by CISO as ...
BigQuery Developer
Raleigh, NC · Remote
... Support Engineer, Network Visualization Engineer and Ingestion Engineers. All roles will be remote and can be located anywhere in the US (preference to more West Coast). Chosen engineers will have ...
BigQuery Developer
Raleigh, NC · Remote
... Support Engineer, Network Visualization Engineer and Ingestion Engineers. All roles will be remote and can be located anywhere in the US (preference to more West Coast). Chosen engineers will have ...
BigQuery Developer
Raleigh, NC · Remote
... Support Engineer, Network Visualization Engineer and Ingestion Engineers. All roles will be remote and can be located anywhere in the US (preference to more West Coast). Chosen engineers will have ...
BigQuery Developer
Raleigh, NC · Remote
... Support Engineer, Network Visualization Engineer and Ingestion Engineers. All roles will be remote and can be located anywhere in the US (preference to more West Coast). Chosen engineers will have ...
Field Application Engineer
Raleigh, NC · On-site +1
$54K - $81K/yr
Join KEYENCE as a Field Application Engineer Training Classes Begin July 2026 Multiple U.S ... Provide on-call, on-site and remote technical support, training, and troubleshooting * Travel ...
Field Application Engineer
Raleigh, NC · On-site +1
$54K - $81K/yr
Join KEYENCE as a Field Application Engineer Training Classes Begin July 2026 Multiple U.S ... Provide on-call, on-site and remote technical support, training, and troubleshooting * Travel ...
Senior Analytics Engineer (Remote)
Raleigh, NC · Remote
$101K - $139K/yr
Support engineering teams with root cause analysis investigations * Promote the adoption of ... Remote : Employees who are working in Remote roles will work primarily offsite (from home). An ...
Senior Analytics Engineer (Remote)
Raleigh, NC · Remote
$101K - $139K/yr
Support engineering teams with root cause analysis investigations * Promote the adoption of ... Remote : Employees who are working in Remote roles will work primarily offsite (from home). An ...
Transmission Line Engineer (remote)
Raleigh, NC · On-site +1
This is a remote role but would like the candidate to be in range of one of our offices below for ... Supporting engineering projects by creating detailed scopes and estimates, performing engineering ...
Transmission Line Engineer (remote)
Raleigh, NC · On-site +1
This is a remote role but would like the candidate to be in range of one of our offices below for ... Supporting engineering projects by creating detailed scopes and estimates, performing engineering ...
PHP Technical Lead Engineer (REMOTE)
Raleigh, NC · Remote
$140K - $165K/yr
We are seeking a PHP Technical Lead Engineer (REMOTE) for a full time and direct hire role for one ... They make a healthcare platform that supports practice management, surgical workflows, revenue ...
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PHP Technical Lead Engineer (REMOTE)
Raleigh, NC · Remote
$140K - $165K/yr
We are seeking a PHP Technical Lead Engineer (REMOTE) for a full time and direct hire role for one ... They make a healthcare platform that supports practice management, surgical workflows, revenue ...
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Software Developer
Durham, NC · On-site
As a Software Developer for IBM InfoSphere Optim, you will design, develop, and maintain core product components that support scalable, secure, and high-performance data management solutions. You ...
Software Developer
Durham, NC · On-site
As a Software Developer for IBM InfoSphere Optim, you will design, develop, and maintain core product components that support scalable, secure, and high-performance data management solutions. You ...
Distribution Engineer (remote)
Raleigh, NC · On-site +1
This position is a remote position or is a hybrid position in any of the following offices - West ... Leading or supporting overhead and underground distribution engineering projects defining scopes of ...
Distribution Engineer (remote)
Raleigh, NC · On-site +1
This position is a remote position or is a hybrid position in any of the following offices - West ... Leading or supporting overhead and underground distribution engineering projects defining scopes of ...
Distribution Engineer (remote)
Raleigh, NC · On-site +1
This position is a remote position or is a hybrid position in any of the following offices - West ... Leading or supporting overhead and underground distribution engineering projects defining scopes of ...
Distribution Engineer (remote)
Raleigh, NC · On-site +1
This position is a remote position or is a hybrid position in any of the following offices - West ... Leading or supporting overhead and underground distribution engineering projects defining scopes of ...
Distribution Engineer (remote)
Raleigh, NC · On-site +1
This position is a remote position or is a hybrid position in any of the following offices ... Leading or supporting overhead and underground distribution engineering projects defining scopes of ...
Distribution Engineer (remote)
Raleigh, NC · On-site +1
This position is a remote position or is a hybrid position in any of the following offices ... Leading or supporting overhead and underground distribution engineering projects defining scopes of ...
Distribution Engineer (remote)
Raleigh, NC · On-site +1
This position is a remote position or is a hybrid position in any of the following offices - West ... Leading or supporting overhead and underground distribution engineering projects defining scopes of ...
Distribution Engineer (remote)
Raleigh, NC · On-site +1
This position is a remote position or is a hybrid position in any of the following offices - West ... Leading or supporting overhead and underground distribution engineering projects defining scopes of ...
Distribution Engineer (remote)
Raleigh, NC · On-site +1
This position is a remote position or is a hybrid position in any of the following offices - West ... Leading or supporting overhead and underground distribution engineering projects defining scopes of ...
Distribution Engineer (remote)
Raleigh, NC · On-site +1
This position is a remote position or is a hybrid position in any of the following offices - West ... Leading or supporting overhead and underground distribution engineering projects defining scopes of ...
Distribution Engineer (remote)
Raleigh, NC · On-site +1
If you are not located near one of these listed officed a remote working opportunity will be ... Leading or supporting overhead and underground distribution engineering projects defining scopes of ...
Distribution Engineer (remote)
Raleigh, NC · On-site +1
If you are not located near one of these listed officed a remote working opportunity will be ... Leading or supporting overhead and underground distribution engineering projects defining scopes of ...
Remote Support Engineer information
See Raleigh, NC salary details
$16.12 - $20.67
4% of jobs
$20.67 - $25.22
9% of jobs
$28.97 is the 25th percentile. Wages below this are outliers.
$25.22 - $29.76
14% of jobs
$29.76 - $34.31
15% of jobs
The median wage is $36.44 / hr.
$34.31 - $38.85
17% of jobs
$38.85 - $43.40
16% of jobs
$43.53 is the 75th percentile. Wages above this are outliers.
$43.40 - $47.95
9% of jobs
$47.95 - $52.49
7% of jobs
$52.49 - $57.04
4% of jobs
$57.04 - $61.58
3% of jobs
$61.58 - $66.13
1% of jobs
$16
$38
$66
How much do remote support engineer jobs pay per hour?
As of Jun 4, 2026, the average hourly pay for remote support engineer in Raleigh, NC is $38.76, according to ZipRecruiter salary data. Most workers in this role earn between $28.75 and $45.34 per hour, depending on experience, location, and employer.
What are the key skills and qualifications needed to thrive as a Remote Support Engineer, and why are they important?
To thrive as a Remote Support Engineer, you need strong troubleshooting abilities, knowledge of networking concepts, and a background in IT or computer science, often demonstrated by certifications like CompTIA A+ or Microsoft Certified: Azure Fundamentals. Familiarity with remote desktop software, ticketing systems, and diagnostic tools is typically required. Excellent communication, patience, and problem-solving skills set top performers apart in this role. These abilities are essential to efficiently resolve user issues, maintain system reliability, and ensure customer satisfaction in a remote environment.
How does a Remote Support Engineer typically collaborate with other IT team members despite working remotely?
Remote Support Engineers often work closely with system administrators, network engineers, and help desk staff through digital channels such as instant messaging, video calls, and ticketing systems. They participate in regular virtual meetings to discuss ongoing issues, coordinate troubleshooting efforts, and share updates on critical incidents. Collaboration tools and clear communication protocols are essential to ensure seamless teamwork and efficient problem resolution, even when team members are geographically dispersed.
What does a Remote Support Engineer do?
A Remote Support Engineer provides technical assistance to customers or end-users over the internet or phone, instead of working on-site. Their responsibilities include troubleshooting software or hardware issues, resolving network problems, installing updates, and guiding users through technical processes remotely. They often use remote access tools to diagnose and fix problems efficiently. This role is crucial for companies with distributed teams or clients, as it ensures continuous IT support regardless of location.
What is the difference between Remote Support Engineer vs Technical Support Specialist?
| Aspect | Remote Support Engineer | Technical Support Specialist |
|---|---|---|
| Required Credentials | Typically certifications like CompTIA A+, Network+, or vendor-specific certifications | Similar certifications, often including CompTIA A+ or Microsoft certifications |
| Work Environment | Remote, providing technical assistance to clients or internal teams | Remote or on-site, assisting customers with product or service issues |
| Employer & Industry Usage | IT companies, tech support firms, software providers | IT departments, tech support centers, hardware vendors |
| Search & Comparison Intent | High overlap, both roles involve remote troubleshooting and support | Often compared due to similar responsibilities and skill sets |
The main difference is that Remote Support Engineers typically handle more complex technical issues and may work on network or system configurations, while Technical Support Specialists often focus on troubleshooting specific products or software. Both roles require strong technical skills and certifications, with overlapping work environments and employer types.
What are the most commonly searched types of Support Engineer jobs in Raleigh, NC? The most popular types of Support Engineer jobs in Raleigh, NC are:
What cities near Raleigh, NC are hiring for Remote Support Engineer jobs? Cities near Raleigh, NC with the most Remote Support Engineer job openings:
Full-time
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Job description
A leading software company is seeking a Remote Application Technical Support Engineer based in North Carolina, US. The successful candidate will provide application technical support for Kneat Gx customers. Responsibilities include logging and resolving support issues, documenting communications, and collaborating with internal teams.
The ideal candidate should have a relevant degree, at least 2 years of experience, and strong customer service skills. Competitive compensation and a comprehensive benefits package are offered. #J-18808-Ljbffr