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Remote Support Engineer Jobs in Methuen, MA (NOW HIRING)

YO AI Labs

AI Consulting Expert - Remote

Boston, MA · Remote

$100 - $200/hr

Collaborate remotely with project teams to support continuous AI improvement. Required Skills ... Prompt Engineering * AI Output Evaluation * Quality Assurance * Technical & Report Writing

New

Interra Health

Technical Support Specialist, L2

Boston, MA · Remote

$60K - $85K/yr

You collaborate closely with Support, Engineering, and Customer teams to address implementation ... Experience partnering across global teams and/or working in a distributed remote environment is a ...

ABB

Protection and Control Engineer

Burlington, MA · Remote

While this is a full remote position, there is preference for candidates located in the Northern California area. Main Accountabilities: * Lead and support engineering design activities for new and ...

ABB

Protection and Control Engineer

Billerica, MA · Remote

While this is a full remote position, there is preference for candidates located in the Northern California area. Main Accountabilities: * Lead and support engineering design activities for new and ...

ABB

Protection and Control Engineer

Manchester, NH · Remote

While this is a full remote position, there is preference for candidates located in the Northern California area. Main Accountabilities: * Lead and support engineering design activities for new and ...

Axon

Sales Engineer II - Dedrone

Boston, MA · On-site +1

Remote- travel up to 50% of time Reports to: Sr Manager, Sales Engineering * Achieve mastery of all ... Provide 1st-level technical support throughout the pre-sales cycle for opportunities * Remain ...

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Showing results 21-40

All JobsSupport Engineer JobsRemote Support Engineer JobsRemote Support Engineer Jobs in Methuen, MA

Remote Support Engineer information

See Methuen, MA salary details

$17

$41

$71

How much do remote support engineer jobs pay per hour?

As of Aug 15, 2026, the average hourly pay for remote support engineer in Methuen, MA is $41.68, according to ZipRecruiter salary data. Most workers in this role earn between $30.91 and $48.75 per hour, depending on experience, location, and employer.

How does a remote support engineer typically collaborate with other IT team members despite working remotely?

Remote Support Engineers often work closely with system administrators, network engineers, and help desk staff through digital channels such as instant messaging, video calls, and ticketing systems. They participate in regular virtual meetings to discuss ongoing issues, coordinate troubleshooting efforts, and share updates on critical incidents. Collaboration tools and clear communication protocols are essential to ensure seamless teamwork and efficient problem resolution, even when team members are geographically dispersed.

What are the key skills and qualifications needed to thrive as a remote support engineer?

To thrive as a Remote Support Engineer, you need strong troubleshooting abilities, knowledge of networking concepts, and a background in IT or computer science, often demonstrated by certifications like CompTIA A+ or Microsoft Certified: Azure Fundamentals. Familiarity with remote desktop software, ticketing systems, and diagnostic tools is typically required. Excellent communication, patience, and problem-solving skills set top performers apart in this role. These abilities are essential to efficiently resolve user issues, maintain system reliability, and ensure customer satisfaction in a remote environment.

What is the difference between Remote Support Engineer vs Technical Support Specialist?

AspectRemote Support EngineerTechnical Support Specialist
Required CredentialsTypically certifications like CompTIA A+, Network+, or vendor-specific certificationsSimilar certifications, often including CompTIA A+ or Microsoft certifications
Work EnvironmentRemote, providing technical assistance to clients or internal teamsRemote or on-site, assisting customers with product or service issues
Employer & Industry UsageIT companies, tech support firms, software providersIT departments, tech support centers, hardware vendors
Search & Comparison IntentHigh overlap, both roles involve remote troubleshooting and supportOften compared due to similar responsibilities and skill sets

The main difference is that Remote Support Engineers typically handle more complex technical issues and may work on network or system configurations, while Technical Support Specialists often focus on troubleshooting specific products or software. Both roles require strong technical skills and certifications, with overlapping work environments and employer types.

What cities near Methuen, MA are hiring for Remote Support Engineer jobs?

Cities near Methuen, MA with the most Remote Support Engineer job openings:

Infographic showing various Remote Support Engineer job openings in Methuen, MA as of August 2026, with employment types broken down into 100% Full Time. Highlights an 100% Remote job distribution, with an average salary of $86,703 per year, or $41.7 per hour.

AI Consulting Expert - Remote

YO AI Labs

Boston, MA • Remote

$100 - $200/hr

Part-time

Posted 3 days ago

New

Job description

Job Title: AI Consulting Domain Remote

Job Type: Contractor (Part-Time)
Location: Remote

Job Overview

We are seeking experienced AI Consulting Domain Experts to contribute their consulting expertise to an innovative project focused on improving next-generation AI systems. In this role, you will evaluate, review, and refine AI-generated business content, helping enhance the quality, accuracy, and reasoning of AI outputs. No prior AI experience is required—your consulting expertise, analytical thinking, and communication skills are what matter most.

Key Responsibilities
  • Evaluate and refine AI-generated responses for accuracy, clarity, and alignment with business objectives.
  • Author, review, and enhance strategy reports, market analyses, business cases, executive summaries, and technical documentation.
  • Develop, refine, and evaluate prompts for AI models.
  • Conduct quality assurance and rubric-based evaluations of AI-generated outputs.
  • Annotate data, interpret findings, and perform fact-checking to ensure high-quality content.
  • Provide actionable feedback and recommendations to improve AI model performance.
  • Collaborate remotely with project teams to support continuous AI improvement.
Required Skills
  • Critical Thinking
  • Analytical Reasoning
  • Prompt Engineering
  • AI Output Evaluation
  • Quality Assurance
  • Technical & Report Writing
  • Business Communication
  • Content Review & Editing
  • Data Interpretation
  • Data Annotation
  • Fact Checking
  • Independent Research
  • Problem-Solving
  • Attention to Detail
Preferred Qualifications
  • 3+ years of experience in strategy consulting, management consulting, corporate strategy, business transformation, or operations.
  • Experience preparing strategy reports, business cases, market analyses, client presentations, or executive recommendations.
  • Strong professional writing, business communication, and technical editing skills.
  • Excellent critical thinking, analytical reasoning, and structured problem-solving abilities.
  • Bachelor's degree or equivalent professional experience required; an advanced degree (Master's, MBA, JD, or PhD) is a plus.
  • Candidates with strong academic or professional achievements are encouraged to apply