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Remote Support Engineer Jobs in Grand Prairie, TX

Generac

Sales Engineer - Data Centers

Dallas, TX · On-site +1

Provide onsite and remote technical sales support for Generac Industrial products * Utilize tools (PDSS, fly-ins, visits, Engineering Symposium, Power Design Pro, etc.) to support and educate the ...

KEYENCE

Field Application Engineer '27

Frisco, TX · On-site +1

$53K - $80K/yr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

Join KEYENCE as a Field Application Engineer Training Classes Begins January or July 2027 Multiple ... Provide on-call, on-site and remote technical support, training, and troubleshooting * Travel ...

Accenture

Team Center Unified Technology Support 6434756

Irving, TX · On-site +1

$41.15 - $51.15/hr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

Support end users across engineering and product lifecycle management (PLM) processes, including change management, document management, and BOM management. * Manage and fulfill service requests for ...

Abbott

Associate Software Engineer

Irving, TX · On-site +1

$50K - $101K/yr

  • Medical

  • Life

  • Retirement

... remote support features for our service organizations, and developing integrations with AI tools ... You'll collaborate with engineers to design, build, test, and maintain software while ensuring ...

Abbott

Associate Software Engineer

Irving, TX · On-site +1

$50K - $101K/yr

  • Medical

  • Life

  • Retirement

... remote support features for our service organizations, and developing integrations with AI tools ... You'll collaborate with engineers to design, build, test, and maintain software while ensuring ...

Wood Plc

Distribution Engineer (remote)

Dallas, TX · On-site +1

This position is a remote position or is a hybrid position in any of the following offices - West ... Leading or supporting overhead and underground distribution engineering projects defining scopes of ...

Sweve Tech LTD

Customer Service Representative

Dallas, TX · Remote

$20 - $25/hr

  • Medical

  • Dental

  • Retirement

  • PTO

... Sales and Engineering, to ensure a seamless customer experience. - Report recurring issues ... Previous experience in customer service, call centers, or remote support is preferred but not ...

YO AI Labs

AI Consulting Expert - Remote

Dallas, TX · Remote

$100 - $200/hr

Collaborate remotely with project teams to support continuous AI improvement. Required Skills ... Prompt Engineering * AI Output Evaluation * Quality Assurance * Technical & Report Writing

New

ICF

Substation Physical Engineer - REMOTE

Dallas, TX · Remote

$97K - $124K/yr

  • Retirement

Substation Physical Engineer - REMOTE Location: Remote US Ready to make a difference? ICF is ... Support client meetings, technical discussions, and project planning efforts * Participate in site ...

VetsEZ

HealthShare Engineer (Remote Opportunity)

Dallas, TX · On-site +1

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

We are currently looking for a HealthShare Engineer for a 100% remote position supporting a large ... The selected candidate will support enterprise healthcare integration environments using ...

VetsEZ

HealthShare Engineer (Remote Opportunity)

Dallas, TX · On-site +1

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

We are currently looking for a HealthShare Engineer for a 100% remote position supporting a large ... The selected candidate will support enterprise healthcare integration environments using ...

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Showing results 21-40

All JobsSupport Engineer JobsRemote Support Engineer JobsRemote Support Engineer Jobs in Grand Prairie, TX

Remote Support Engineer information

See Grand Prairie, TX salary details

$15

$37

$64

How much do remote support engineer jobs pay per hour?

As of Aug 15, 2026, the average hourly pay for remote support engineer in Grand Prairie, TX is $37.74, according to ZipRecruiter salary data. Most workers in this role earn between $27.98 and $44.13 per hour, depending on experience, location, and employer.

How does a remote support engineer typically collaborate with other IT team members despite working remotely?

Remote Support Engineers often work closely with system administrators, network engineers, and help desk staff through digital channels such as instant messaging, video calls, and ticketing systems. They participate in regular virtual meetings to discuss ongoing issues, coordinate troubleshooting efforts, and share updates on critical incidents. Collaboration tools and clear communication protocols are essential to ensure seamless teamwork and efficient problem resolution, even when team members are geographically dispersed.

What are the key skills and qualifications needed to thrive as a remote support engineer?

To thrive as a Remote Support Engineer, you need strong troubleshooting abilities, knowledge of networking concepts, and a background in IT or computer science, often demonstrated by certifications like CompTIA A+ or Microsoft Certified: Azure Fundamentals. Familiarity with remote desktop software, ticketing systems, and diagnostic tools is typically required. Excellent communication, patience, and problem-solving skills set top performers apart in this role. These abilities are essential to efficiently resolve user issues, maintain system reliability, and ensure customer satisfaction in a remote environment.

What is the difference between Remote Support Engineer vs Technical Support Specialist?

AspectRemote Support EngineerTechnical Support Specialist
Required CredentialsTypically certifications like CompTIA A+, Network+, or vendor-specific certificationsSimilar certifications, often including CompTIA A+ or Microsoft certifications
Work EnvironmentRemote, providing technical assistance to clients or internal teamsRemote or on-site, assisting customers with product or service issues
Employer & Industry UsageIT companies, tech support firms, software providersIT departments, tech support centers, hardware vendors
Search & Comparison IntentHigh overlap, both roles involve remote troubleshooting and supportOften compared due to similar responsibilities and skill sets

The main difference is that Remote Support Engineers typically handle more complex technical issues and may work on network or system configurations, while Technical Support Specialists often focus on troubleshooting specific products or software. Both roles require strong technical skills and certifications, with overlapping work environments and employer types.

What cities near Grand Prairie, TX are hiring for Remote Support Engineer jobs?

Cities near Grand Prairie, TX with the most Remote Support Engineer job openings:

Infographic showing various Remote Support Engineer job openings in Grand Prairie, TX as of August 2026, with employment types broken down into 100% Full Time. Highlights an 100% Remote job distribution, with an average salary of $78,498 per year, or $37.7 per hour.

Sales Engineer - Data Centers

Generac

Dallas, TX • On-site, Remote

Full-time

Re-posted 7 days ago

Generac Power Systems rating

7.0

Company rating: 7.0 out of 10

Based on 66 frontline employees who took The Breakroom Quiz

351st of 489 rated machine equipment manufacturers

Job description

We believe power is a promise - a shared commitment to be there for others when it matters most.

For more than 65 years, we've turned big ideas into solutions that help protect homes, strengthen businesses and build a more resilient, efficient, sustainable energy future.


Ready to Power a Smarter World with us?


The Sales Engineer - Data Centers works under the guidance of the Senior Director of Sales - Data Centers and supports the promotion and technical pre-sales support of Generac Industrial products with a focus on large kW generators, BESS, micro-grid energy solutions for Data Centers . This role assists assigned National Account or Account Manager(s) with data center MEP Engineering Firms and EPC/GC Construction firms to achieve a Generac product being specified and sourced. The Sales Engineer - Data Centers will also support lunch & learn presentations, and training seminars for the engineering community.

**This position will be remote/hybrid, and the ideal candidate will need to live near a major airport for traveling purposes**

Essential Duties:

  • Support engineer engagement within assigned territory by identifying key firms and driving specification of Generac products

  • Educate and influence engineering firms on Generac's Data Center energy solutions

  • Provide onsite and remote technical sales support for Generac Industrial products

  • Utilize tools (PDSS, fly-ins, visits, Engineering Symposium, Power Design Pro, etc.) to support and educate the engineering community

  • Provide real-time voiceofcustomer feedback to management

  • Assist National Account Manager, Account Manager(s)on projects to ensure Generac products are specified and sourced

  • Develop sales tools and competitive analyses while researching and qualifying engineering firms and EPC/GC Construction firms using Dodge Analytics

  • Co-present engineering training seminars and support "trainthetrainer" initiatives; perform additional duties as assigned

  • Actively participate in Data Center industry associations

Minimum Qualifications:

  • BS Electrical, Computer, or Mechanical Engineering

  • Minimum 3 years of technical sales/sales support experience within Data Center Market

  • Willing to travel 50% of the time

Preferred Qualifications:

  • Electrical Engineering, Computer Engineering, Mechanical Engineering

  • Data Center electrical/mechanical design

  • Experience with BESS and/or micro-grid energy solutions

Knowledge, Skills, and Abilities:

  • Translate complex metrics into meaningful, actionable insights

  • Advanced Excel and PowerPoint expertise, including building and maintaining complex models

  • Strong influence and collaboration skills across all organizational levels without direct authority

  • Effective multitasker with the ability to thrive in fastpaced environments

  • Excellent interpersonal, analytical, and leadership skills; selfstarter with initiative and vision

  • Use of Salesforce as a CRM

Physical Demands: While performing the duties of this job, the employee is regularly required to talk and hear; and use hands to manipulate objects or controls. The employee is regularly required to stand and walk. On occasion, the incumbent may be required to stoop, bend, or reach above the shoulders. The employee must occasionallylift upto 25 pounds. Specific conditions of this job are typical of frequent and continuous computer-based work requiring periods of sitting, close vision, and the ability to adjust focus. Up to 50% travel and valid Driver's License required.

#LI-KA1

"We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, national origin, disability status, protected veteran status, or any other characteristic protected by law."

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