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Remote Support Engineer Jobs in Austin, TX (NOW HIRING)

Senior Network Engineer (Remote)

Austin, TX · Remote

$106K - $145K/yr

... support. * Derive from current usage analytics and business goals reasonable suggestions and ... Austin, TX (on-site/remote 40hrs/week) Note: Candidates must be authorized to work in the US. No ...

AI Platform Engineer

Austin, TX · On-site +1

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

... remote roles. Cornelis Networks is seeking anAI Platform Engineerto help shape how our engineering organization uses AI to design, develop,validate, and support advanced networking products. This is ...

Sr. Network Security Engineer

Bastrop, TX · Remote

$58.25 - $76/hr

Implement and support zero-trust remote access architectures; manage firewall policies and network ... Strong systems engineering foundation: deep networking knowledge, experience managing Linux ...

Cisco Network Engineer

Austin, TX · Remote

  • Medical

  • Life

  • Retirement

... network support for all programs used in all client. The role is 100% remote but does require an ... The network engineer maybe asked to attend a meeting in the client's headquarters in Huntsville ...

Cisco Network Engineer

Austin, TX · Remote

  • Medical

  • Life

  • Retirement

... network support for all programs used in all client. The role is 100% remote but does require an ... The network engineer maybe asked to attend a meeting in the client's headquarters in Huntsville ...

Senior Power Systems Engineer

Austin, TX · On-site +1

$103K - $142K/yr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

In this role you will work closely with senior leadership to support our growth strategy and ... This position will be remote US or Canada Travel : Occasional travel may be needed (10% or less ...

Senior Power Systems Engineer

Austin, TX · On-site +1

$103K - $142K/yr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

In this role you will work closely with senior leadership to support our growth strategy and ... This position will be remote US or Canada Travel : Occasional travel may be needed (10% or less ...

Showing results 41-60

Remote Support Engineer information

See Austin, TX salary details

$16

$39

$67

How much do remote support engineer jobs pay per hour?

As of Aug 15, 2026, the average hourly pay for remote support engineer in Austin, TX is $39.52, according to ZipRecruiter salary data. Most workers in this role earn between $29.33 and $46.20 per hour, depending on experience, location, and employer.

How does a remote support engineer typically collaborate with other IT team members despite working remotely?

Remote Support Engineers often work closely with system administrators, network engineers, and help desk staff through digital channels such as instant messaging, video calls, and ticketing systems. They participate in regular virtual meetings to discuss ongoing issues, coordinate troubleshooting efforts, and share updates on critical incidents. Collaboration tools and clear communication protocols are essential to ensure seamless teamwork and efficient problem resolution, even when team members are geographically dispersed.

What are the key skills and qualifications needed to thrive as a remote support engineer?

To thrive as a Remote Support Engineer, you need strong troubleshooting abilities, knowledge of networking concepts, and a background in IT or computer science, often demonstrated by certifications like CompTIA A+ or Microsoft Certified: Azure Fundamentals. Familiarity with remote desktop software, ticketing systems, and diagnostic tools is typically required. Excellent communication, patience, and problem-solving skills set top performers apart in this role. These abilities are essential to efficiently resolve user issues, maintain system reliability, and ensure customer satisfaction in a remote environment.

What is the difference between Remote Support Engineer vs Technical Support Specialist?

AspectRemote Support EngineerTechnical Support Specialist
Required CredentialsTypically certifications like CompTIA A+, Network+, or vendor-specific certificationsSimilar certifications, often including CompTIA A+ or Microsoft certifications
Work EnvironmentRemote, providing technical assistance to clients or internal teamsRemote or on-site, assisting customers with product or service issues
Employer & Industry UsageIT companies, tech support firms, software providersIT departments, tech support centers, hardware vendors
Search & Comparison IntentHigh overlap, both roles involve remote troubleshooting and supportOften compared due to similar responsibilities and skill sets

The main difference is that Remote Support Engineers typically handle more complex technical issues and may work on network or system configurations, while Technical Support Specialists often focus on troubleshooting specific products or software. Both roles require strong technical skills and certifications, with overlapping work environments and employer types.

What cities near Austin, TX are hiring for Remote Support Engineer jobs?

Cities near Austin, TX with the most Remote Support Engineer job openings:

Infographic showing various Remote Support Engineer job openings in Austin, TX as of August 2026, with employment types broken down into 100% Full Time. Highlights an 100% Remote job distribution, with an average salary of $82,201 per year, or $39.5 per hour.

Engineering Drafter - Detailed Engineering

Electric Power Engineers

Austin, TX • On-site, Remote

Full-time

Re-posted 18 days ago


Job description

Overview

We are designing the grid of the future! 

Join our innovative team as an Engineering Drafter, where you will play a key role in producing and coordinating detailed engineering CAD deliverables for electrical infrastructure projects, including but not limited to generation plants and substations. This position is remote and involves close collaboration with multidisciplinary project teams and construction stakeholders to deliver accurate, code-compliant, and construction-ready engineering packages.

Responsibilities

How you can make an impact:

  • Detailed Engineering Drafting: Develop and review detailed engineering drawings and documentation for electrical generation facilities, including site plans, single-line diagrams (SLDs), three-line diagrams, electrical details, electrical notes, schematics, panel views, cable and conduit schedules, equipment layouts, and grounding plans using AutoCAD and/or CAD-based design platforms.
  • Design Coordination: Collaborate with lead engineers, project managers, and discipline leads to ensure drawing packages are technically accurate, internally consistent, and aligned with applicable standards (IEEE, NEC, IEC) and client specifications.
  • Project Support: Support engineering design from conceptual through IFC (Issued for Construction) phases, incorporating review comments, RFI responses, and field markups into drawing revisions.
  • Interdisciplinary Coordination: Interface with civil/structural, mechanical, and protection & controls disciplines to resolve design conflicts and ensure coordination across drawing sets.
  • Documentation & Document Control: Maintain drawing registers, revision logs, and deliverable trackers in alignment with project schedules and document control protocols.

Performance Criteria:

  • Timely and accurate production of detailed engineering drawing packages across all project phases.
  • Effective incorporation of review comments and field feedback into drawing revisions.
  • Consistent coordination across disciplines and clear communication with project teams.
  • Adherence to applicable engineering standards, client specifications, and internal QA/QC procedures.
Qualifications

Bring your passion, here's what's needed:

Qualifications:

  • Associate's degree in Electrical Engineering Technology, Drafting & Design, or a related field.
  • Proficiency in AutoCAD or equivalent CAD platform.
  • 2+ years experience supporting high level drafting for utility level substations and electrical generation systems.
  • Experience leveraging AI and automation tools responsibly to improve quality, productivity and innovation

  • Familiarity with standard drawing types such as SLDs, schematics, layouts.
  • Advanced proficiency in English.

Preferred Experience:

  • Exposure to other utility-scale generation technologies: solar PV, BESS, wind, or conventional generation.
  • Familiarity with utility and interconnection drawing requirements (e.g., POI packages, protection & metering one-lines).
  • Experience with document management platforms (e.g., Procore, Bluebeam, SharePoint).
  • Knowledge of NEC, IEEE, and IEC standards applicable to electrical generation facilities.
  • Basic understanding of structural and civil concepts related to electrical design.
  • Experience leveraging AI and automation tools responsibly to improve quality, productivity and innovation 

Lead the Change!

Be a part of an innovative team shaping the grid of the future through advanced energy intelligence.  For more than half a century, Electric Power Engineers (EPE) has partnered with power and energy clients across the globe, providing consulting expertise and energy intelligence software solutions for complex engineering and grid modeling challenges. As leaders in the renewables space, we are focused on building a modern, secure, and resilient grid.   Join us in making an impact on the communities we serve and the environment in which we live. Together we can transform the future of energy.  

 

How we support you:

  • Comprehensive Health & Life Insurance: 100% premium coverage for employees, with partial coverage available for eligible dependents.
  • Opportunity to work on cutting-edge automation solutions for the power industry.
  • Collaborate with a team of experts in software engineering, renewable energy, and grid technologies.
  • Flexible hybrid work environment with opportunities for professional growth and innovation.
  • EPE is an equal opportunity employer and values diversity in its workforce. 

Location: This position will be remote in Canada

Travel:  Occasional travel may be needed (10% or less)

 

EPE is an equal opportunity/AA/Disability/Veteran employer. The EEO is the Law poster, and its supplement are available using the following links: EEOC is the Law Poster

 

Third-Party Recruiting Notification

EPE does not accept unsolicited resumes from third-party recruiters. Any unsolicited third-party resumes forwarded by recruiters to EPE via our career page or to any of our managers or employees will be considered public information, may be treated as a direct application from the person identified in the resume, and will not be eligible for placement fee payment to the agency. EPE will not pay a fee to a third-party recruiter or agency without a previously signed third-party agreement and has not coordinated their recruiting activity with the appropriate member of the Talent Acquisition team. 

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Employment Type: FULL_TIME