2

Remote Support Engineer Jobs in Virginia (NOW HIRING)

Principal Software Engineer I

Richmond, VA · On-site +1

$133K - $179K/yr

... Remote workingWhat You'll Be Doing Design and develop software application deployments. Implement ... Support DevOps initiatives by automating manual release and build processes. Develop and manage ...

next page

Showing results 1-20

Remote Support Engineer information

See Virginia salary details

$16

$39

$67

How much do remote support engineer jobs pay per hour?

As of Jun 5, 2026, the average hourly pay for remote support engineer in Virginia is $39.53, according to ZipRecruiter salary data. Most workers in this role earn between $29.33 and $46.25 per hour, depending on experience, location, and employer.

What does a Remote Support Engineer do?

A Remote Support Engineer provides technical assistance to customers or end-users over the internet or phone, instead of working on-site. Their responsibilities include troubleshooting software or hardware issues, resolving network problems, installing updates, and guiding users through technical processes remotely. They often use remote access tools to diagnose and fix problems efficiently. This role is crucial for companies with distributed teams or clients, as it ensures continuous IT support regardless of location.

How does a Remote Support Engineer typically collaborate with other IT team members despite working remotely?

Remote Support Engineers often work closely with system administrators, network engineers, and help desk staff through digital channels such as instant messaging, video calls, and ticketing systems. They participate in regular virtual meetings to discuss ongoing issues, coordinate troubleshooting efforts, and share updates on critical incidents. Collaboration tools and clear communication protocols are essential to ensure seamless teamwork and efficient problem resolution, even when team members are geographically dispersed.

What are the key skills and qualifications needed to thrive as a Remote Support Engineer, and why are they important?

To thrive as a Remote Support Engineer, you need strong troubleshooting abilities, knowledge of networking concepts, and a background in IT or computer science, often demonstrated by certifications like CompTIA A+ or Microsoft Certified: Azure Fundamentals. Familiarity with remote desktop software, ticketing systems, and diagnostic tools is typically required. Excellent communication, patience, and problem-solving skills set top performers apart in this role. These abilities are essential to efficiently resolve user issues, maintain system reliability, and ensure customer satisfaction in a remote environment.

What is the difference between Remote Support Engineer vs Technical Support Specialist?

AspectRemote Support EngineerTechnical Support Specialist
Required CredentialsTypically certifications like CompTIA A+, Network+, or vendor-specific certificationsSimilar certifications, often including CompTIA A+ or Microsoft certifications
Work EnvironmentRemote, providing technical assistance to clients or internal teamsRemote or on-site, assisting customers with product or service issues
Employer & Industry UsageIT companies, tech support firms, software providersIT departments, tech support centers, hardware vendors
Search & Comparison IntentHigh overlap, both roles involve remote troubleshooting and supportOften compared due to similar responsibilities and skill sets

The main difference is that Remote Support Engineers typically handle more complex technical issues and may work on network or system configurations, while Technical Support Specialists often focus on troubleshooting specific products or software. Both roles require strong technical skills and certifications, with overlapping work environments and employer types.

What are the most commonly searched types of Support Engineer jobs in Virginia? The most popular types of Support Engineer jobs in Virginia are:
What cities in Virginia are hiring for Remote Support Engineer jobs? Cities in Virginia with the most Remote Support Engineer job openings:
Infographic showing various Remote Support Engineer job openings in Virginia as of May 2026, with employment types broken down into 90% Full Time, 8% Part Time, and 2% Contract. Highlights an 13% In-person, and 87% Remote job distribution, with an average salary of $82,219 per year, or $39.5 per hour.
Process Engineer (Remote Eligible)

Process Engineer (Remote Eligible)

Dollartree

Chesapeake, VA • Remote

Full-time

Medical, Dental, Vision, Retirement

Posted 26 days ago


Dollar Tree rating

4.4

Company rating: 4.4 out of 10

Based on 2,421 frontline employees who took The Breakroom Quiz

37th of 39 rated national retailers


Job description

PROCESS ENGINEER - Remote Eligible

Dollar Tree is seeking a Process Engineer to support the Logistics Engineering Team. This individual will be responsible for designing, managing and executing distribution center process improvements and support labor management efforts. We are looking for passionate hands-on individuals from industrial and systems engineering, manufacturing, production or distribution environments who can effectively innovate and deliver results on behalf of the customer in a fast-paced environment. A background in distribution operations and labor and performance management is preferred. This individual must have strong interpersonal, communication, project management, data analysis and forecasting skills.

Responsibilities

Drive standardization and documentation of standard operating procedures and distribution process across the Dollar Tree Logistics using strong process management and lean principles

Drive implementation and adoption of new process innovations across multiple distribution facilities

Develop, implement and maintain labor standards, labor management system configuration, analysis and reporting

Identify innovations and perform experiments to create processes that increase customer value, reduce cost per case, and increase building capacity

Determine root causes of "defects" in performance through deep dive data analysis and decomposition and process observation

Collaborate with business partners in cross functional areas such as Operations, Safety, Quality, Loss Prevention, Engineering, Information Technology, and Finance in support of Supply Chain initiatives

Coordinate with Information Technology and drive the operational execution of software enhancements

BASIC QUALIFICATIONS

BS degree in engineering or equivalent industrial and operations background

Minimum of three (3) years of experience in a similar process and building layout design and development role, ideally in fast-paced industrial, logistics, distribution, fulfillment or production/manufacturing environment

Knowledge of standardization of work methods, time study, MOST or equivalent tools to establish labor standards

Process Engineering skills and excellent Project Management skills

Demonstrated ability to build strong working relationships with business partners and key stakeholders and in a cross functional organization

High level of written, verbal and interpersonal skills

Advanced data analysis skills and an expert in using supporting tools e.g., Minitab, Excel, MS Access

Ability to travel up to 75% of the time based on project needs

Remote eligible for qualified candidates within reasonable distance of a major airport in the Eastern or Central time zone

PREFERRED QUALIFICATIONS

Project Management Certification

MOST Certification

Lean Six Sigma Certification

Experience and proficiency with labor management system implementation and maintenance (preferably Manhattan Active)

Start Rate =$90,000 - $95,000based on experience plus 10% target bonus.

Your Perks and Benefits:

We offer a wide variety of rewards to support your health, wealth, and mental well-being. In addition to medical, pharmacy, dental, and vision insurance, we offer:

Employee Assistance Program

Retirement plans with matching contribution

Employee Stock Purchase Program

Educational Assistance

Access to PerkSpot, an employee discount platform for goods and services

And much more!

Who We Are:

At Dollar Tree, we make a difference in the lives of our customers every day by exceeding their expectations and delivering value - it's what our business is built on. Our associates play an important role in this commitment by embracing change and showing up for their teams and their communities.

We see an exciting path forward as our company continues to grow and transform - and we know that this path starts with you.

Join our team today and discover The Value of You.

Dollar Tree is an Equal Opportunity Employer committed to complying with the Americans with Disabilities Act (ADA) and providing reasonable accommodations to qualified individuals with disabilities.

This job specification should not be construed to imply that these requirements are the exclusive standards of the position. This is not to be considered a complete list of job duties, which appear in the job description for this position, and which may be amended from time to time at the discretion of Dollar Tree. Incumbents will follow any other instructions and perform any other related duties as may be required by their supervisor.

Please note, this job description is not a contract of employment and may be modified to meet evolving business needs. Employment at Dollar Tree, meaning that either the employee or the company may terminate the employment relationship at any time, with or without cause or notice.

Full timeChesapeake, VirginiaDistribution Center EngineeringDollar Tree

What Dollar Tree employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom


Dollar Tree logo

About Dollar Tree

Sourced by ZipRecruiter

With Dollar Tree and Family Dollar, we put value front and center for our customers. We do this by providing our customers with quality merchandise, amazing values, convenience, and a fun shopping experience. Whether you’re looking for the thrill of the hunt at Dollar Tree or shopping for your favorite brands at Family Dollar, you’re sure to find savings on a great selection of merchandise in our stores.

Industry

Retail

Company size

10,000+ Employees

Headquarters location

Chesapeake, VA, US