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Remote Support Engineer Jobs in Virginia (NOW HIRING)

Cyber Engineer (TS/SCI Required) Location: Herndon, VA The Position: Everfox has exciting ... Mission oriented to provide training, troubleshooting, and on-site/remote support to customers.

Senior DevOps Engineer

Mclean, VA · Remote

$131K - $168K/yr

... support important programs across the federal government. Built for a Remote Life Our culture ... Engineer to support the modernization of enterprise-scale systems and infrastructure supporting ...

Job Title Solutions Sales Engineer Location: Hoboken, NJ or Remote with Travel Division : Revenue ... You will support the full customer lifecycle: presales discovery, demos, proofofconcepts ...

Data Engineer - Remote

Virginia Beach, VA · On-site +1

$108K - $130K/yr

Sentara is hiring a Data Engineer! This is a fully remote position. Work Location: Remote ... Support ingestion from file-based sources and ingestion tools (e.g., Fivetran) * Handle schema ...

DevOps Engineer - Secret (Remote)

Mclean, VA · Remote

$53.25 - $73/hr

... Engineer - Secret (Remote) Xcelerate Solutions is currently seeking a Senior DevOps Engineer. As a ... supporting our nation's defense and security objectives. You will leverage your expertise in ...

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Remote Support Engineer information

See Virginia salary details

$16

$39

$67

How much do remote support engineer jobs pay per hour?

As of Jun 30, 2026, the average hourly pay for remote support engineer in Virginia is $39.53, according to ZipRecruiter salary data. Most workers in this role earn between $29.33 and $46.25 per hour, depending on experience, location, and employer.

How can I make $70,000 a year working from home?

A Remote Support Engineer can earn $70,000 or more annually by gaining relevant certifications, developing strong technical skills, and gaining experience in customer support or IT roles. Many remote support positions offer competitive salaries, especially with specialized knowledge in networking, troubleshooting, or specific software platforms. Building a solid remote work setup and demonstrating excellent communication skills can also help increase earning potential.

What is a remote support engineer?

A remote support engineer is a IT professional who provides technical assistance and troubleshooting services to clients or internal users from a remote location. They often use remote access tools, knowledge of hardware and software, and communication skills to resolve issues without being physically present.

What does a Remote Support Engineer do?

A Remote Support Engineer provides technical assistance to customers or end-users over the internet or phone, instead of working on-site. Their responsibilities include troubleshooting software or hardware issues, resolving network problems, installing updates, and guiding users through technical processes remotely. They often use remote access tools to diagnose and fix problems efficiently. This role is crucial for companies with distributed teams or clients, as it ensures continuous IT support regardless of location.

How can I make 2000 a week working from home?

A Remote Support Engineer can earn $2,000 a week by working full-time hours, often 40 hours or more, and gaining specialized skills in troubleshooting, remote tools, and customer service. Increasing income may involve obtaining relevant certifications, expanding technical expertise, and working for companies that offer competitive pay or freelance opportunities.

How does a Remote Support Engineer typically collaborate with other IT team members despite working remotely?

Remote Support Engineers often work closely with system administrators, network engineers, and help desk staff through digital channels such as instant messaging, video calls, and ticketing systems. They participate in regular virtual meetings to discuss ongoing issues, coordinate troubleshooting efforts, and share updates on critical incidents. Collaboration tools and clear communication protocols are essential to ensure seamless teamwork and efficient problem resolution, even when team members are geographically dispersed.

What are the key skills and qualifications needed to thrive as a Remote Support Engineer, and why are they important?

To thrive as a Remote Support Engineer, you need strong troubleshooting abilities, knowledge of networking concepts, and a background in IT or computer science, often demonstrated by certifications like CompTIA A+ or Microsoft Certified: Azure Fundamentals. Familiarity with remote desktop software, ticketing systems, and diagnostic tools is typically required. Excellent communication, patience, and problem-solving skills set top performers apart in this role. These abilities are essential to efficiently resolve user issues, maintain system reliability, and ensure customer satisfaction in a remote environment.

What engineers make $500,000?

Senior engineers in specialized fields such as software engineering, data engineering, or systems architecture can earn $500,000 or more annually, especially with experience, advanced skills, and in high-demand industries. These roles often involve leadership, complex problem-solving, and may include stock options or bonuses that contribute to total compensation.

What is the difference between Remote Support Engineer vs Technical Support Specialist?

AspectRemote Support EngineerTechnical Support Specialist
Required CredentialsTypically certifications like CompTIA A+, Network+, or vendor-specific certificationsSimilar certifications, often including CompTIA A+ or Microsoft certifications
Work EnvironmentRemote, providing technical assistance to clients or internal teamsRemote or on-site, assisting customers with product or service issues
Employer & Industry UsageIT companies, tech support firms, software providersIT departments, tech support centers, hardware vendors
Search & Comparison IntentHigh overlap, both roles involve remote troubleshooting and supportOften compared due to similar responsibilities and skill sets

The main difference is that Remote Support Engineers typically handle more complex technical issues and may work on network or system configurations, while Technical Support Specialists often focus on troubleshooting specific products or software. Both roles require strong technical skills and certifications, with overlapping work environments and employer types.

What are the most commonly searched types of Support Engineer jobs in Virginia? The most popular types of Support Engineer jobs in Virginia are:

Cyber Engineer

Everfox

Herndon, VA • On-site, Remote

Full-time

Medical, Retirement, PTO

Posted 5 days ago


Job description

Intelligent. Dynamic. Resilient.


Everfox, formerly Forcepoint Federal, has been defending the world's most critical data and networksagainst the most complex cyber threats imaginable for more than 25 years.As trailblazers in defense-grade, high assurance cyber security, we have been leading the way indeveloping and delivering innovative cyber security technology. We protect data wherever it resides. Our unwavering dedication and commitment to our customers and the critical missions they serve arewhat set us apart. We are dynamic, vigilant, and proactive in everything we do.Our suite of cross domain, threat protection and insider risk solutions empower governments andenterprise organizations to use data safely - where and however their people need it.At Everfox, we innovate, we invest, we achieve. We protect what matters most to our customers. Andwe offer protection like no other.We do all of this so our customers can focus on what matters most... their mission.

Job Title: Cyber Engineer (TS/SCI Required)
Location:
Herndon, VA

The Position:

Everfox has exciting opportunities in growth areas with an immediate need for a Software Engineer to enhance capabilities of cyber products for security-conscious government & commercial customers. The position will be responsible for developing & testing new product capabilities, software development/build tools, software test infrastructure & operational support for cross-domain products including Linux based trusted access thin-client.

The ideal candidate is a self-starter, working in a cohesive team environment, willing to grow & learn using many software development & operational tools to test, debug & support software for secure Linux desktop environments, IT operations/enterprise management, IP networking/routing and remote/virtual desktop deployments.

What You'll be Doing:

  • Self-starter utilizing your Linux and scripting expertise to support and field critical customer driven requirements, enabling secure data transfer

  • Utilize interpersonal skills to engage directly with the customer to provide advanced design, analysis and implementation of our software

  • Demonstrate competency working hands-on in Linux based environments, troubleshooting on-site technical issues, using and configuring the Everfox solutions to deliver critical customer driver requirements

  • Leverage standard networking concepts to support the design and implementation of Cross Domain solution to include failover, co-op, and load balancing as well as interoperability with other components within the enterprise.

  • Develop data inspection policies using proprietary and open-source programming languages

  • Provide technical briefings to customers and Everfox corporate leadership as required

  • Mission oriented to provide training, troubleshooting, and on-site/remote support to customers.

Work Schedule:

Full Time, Monday - Friday (standard work schedule with flexibility for mission critical requirements)

This position may require some minimum travel as needed to meet customer and project requirements.

Things You Must Have to Apply:

  • Active (currently in use) TS/SCI clearance

  • This position will require access to information that is subject to the U.S International Traffic in Arms Regulations (ITAR) and Export Administration Regulations (EAR). The applicant must have the ability to obtain the appropriate work authorizations that may be required under U.S. ITAR or EAR regulations from the applicable U.S government agency.

  • BS Computer Science, Computer Engineer, Information Security or equivalent

  • Familiarity with software development in Linux environments using a variety of programming and scripting languages including Java, Python, Go, C/C++, and/or bash

  • Familiarity with TCP/IP networking & related protocols (such as HTTP, SSH, IPSEC, TLS/SSL, etc)

  • Basic understanding of private and public keys and or certificates

  • Experience with version control technologies such as Git

  • 6+ years of experience in software engineering

  • Red Hat Enterprise, Fedora or Ubuntu Linux operating systems

Things that Would be Nice to Have:

  • Experience with security design and architecture of Cross Domain solutions (CDS)

  • Agile or Scrum development experience

  • Experience with deploying cloud technologies such as MS Azure or AWS

  • Development experience in a distributed, parallel or clustered processing environment

  • Experience with virtual desktop redisplay technologies such as RDP, Citrix Receiver or VMware Horizon View

  • Experience with thin-client usage, management & deployment scenarios

  • Experience developing cloud-based technologies on Microsoft Azure or Amazon AWS

Total Base Pay Range 118,400.00 - 134,800.00 - 150,800.00 USD Annual

A reasonable estimate of the base salary range for this role is:

The actual salary offered may vary within the range based on a candidates' unique experience, locale, and business needs. In addition to a base salary and bonus plans, Everfox offers a generous benefits package including flexible PTO, a 401k match, and contribution to healthcare coverages. Our talent acquisition team will provide specific information regarding bonus eligibility and benefits offerings.

________________________________________________________________

Don't meet every single qualification? Studies show people are hesitant to apply if they don't meet all requirements listed in a job posting. If there is something slightly different about your previous experience, but it otherwise aligns and you're excited about this role, we encourage you to apply. You could be a great candidate for this or other roles on our team.

Everfox is an equal employment opportunity employer and complies with all applicable federal, state, and local laws prohibiting discrimination. Everfox does not discriminate against any employee or applicant based on race, color, religion, sex, age, national origin, disability, veteran status, marital status, medical condition, or any other category protected by applicable law. If you are a qualified individual with a disability or a disabled veteran, you may request a reasonable accommodation if you are unable or limited in your ability to use or access the Company's career webpage as a result of your disability. You may request reasonable accommodations by sending an email to HR@everfox.com

Everfox is a Federal Contractor. Certain positions with Everfox require access to controlled goods and technologies subject to the International Traffic in Arms Regulations or the Export Administration Regulations. Applicants for these positions may need to be "U.S. Persons," as defined in these regulations. Generally, a "U.S. Person" is a U.S. citizen, lawful permanent resident, or an individual who has been admitted as a refugee or granted asylum.

Applicants must have the right to work in the location to which you have applied.

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