ZipRecruiter

Log In

2

Remote Support Engineer Jobs in Massachusetts (NOW HIRING)

Turnblock.io

Remote Software Engineer (Blockchain)

Boston, MA · Remote

$100K - $250K/yr

  • Medical

  • Retirement

  • PTO

... right engineers to join them. This is a remote position for any US candidate. Our client ... Collaborate with cross-functional teams to support blockchain best solutions * Provide insight on ...

ABB

Protection and Control Engineer

MA · Remote

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

While this is a full remote position, there is preference for candidates located in the Northern California area. Main Accountabilities: * Lead and support engineering design activities for new and ...

ABB

Protection and Control Engineer

MA · Remote

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

While this is a full remote position, there is preference for candidates located in the Northern California area. Main Accountabilities: * Lead and support engineering design activities for new and ...

ABB

Protection and Control Engineer

Burlington, MA · Remote

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

While this is a full remote position, there is preference for candidates located in the Northern California area. Main Accountabilities: * Lead and support engineering design activities for new and ...

ABB

Protection and Control Engineer

Billerica, MA · Remote

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

While this is a full remote position, there is preference for candidates located in the Northern California area. Main Accountabilities: * Lead and support engineering design activities for new and ...

RELQ Technologies

DevOps Engineer

MA · On-site +1

$49.50 - $68/hr

Remote (U.S) Duration: 6+ Months (Contract) Client Domain: Product-based Technology Company ... Support digital identity and data integrity systems to ensure compliance and security.

previous pagenext page

Showing results 21-40

All JobsSupport Engineer JobsRemote Support Engineer JobsRemote Support Engineer Jobs in Massachusetts

Remote Support Engineer information

See Massachusetts salary details

$18

$43

$74

How much do remote support engineer jobs pay per hour?

As of Aug 15, 2026, the average hourly pay for remote support engineer in Massachusetts is $43.54, according to ZipRecruiter salary data. Most workers in this role earn between $32.31 and $50.91 per hour, depending on experience, location, and employer.

How does a remote support engineer typically collaborate with other IT team members despite working remotely?

Remote Support Engineers often work closely with system administrators, network engineers, and help desk staff through digital channels such as instant messaging, video calls, and ticketing systems. They participate in regular virtual meetings to discuss ongoing issues, coordinate troubleshooting efforts, and share updates on critical incidents. Collaboration tools and clear communication protocols are essential to ensure seamless teamwork and efficient problem resolution, even when team members are geographically dispersed.

What are the key skills and qualifications needed to thrive as a remote support engineer?

To thrive as a Remote Support Engineer, you need strong troubleshooting abilities, knowledge of networking concepts, and a background in IT or computer science, often demonstrated by certifications like CompTIA A+ or Microsoft Certified: Azure Fundamentals. Familiarity with remote desktop software, ticketing systems, and diagnostic tools is typically required. Excellent communication, patience, and problem-solving skills set top performers apart in this role. These abilities are essential to efficiently resolve user issues, maintain system reliability, and ensure customer satisfaction in a remote environment.

What is the difference between Remote Support Engineer vs Technical Support Specialist?

AspectRemote Support EngineerTechnical Support Specialist
Required CredentialsTypically certifications like CompTIA A+, Network+, or vendor-specific certificationsSimilar certifications, often including CompTIA A+ or Microsoft certifications
Work EnvironmentRemote, providing technical assistance to clients or internal teamsRemote or on-site, assisting customers with product or service issues
Employer & Industry UsageIT companies, tech support firms, software providersIT departments, tech support centers, hardware vendors
Search & Comparison IntentHigh overlap, both roles involve remote troubleshooting and supportOften compared due to similar responsibilities and skill sets

The main difference is that Remote Support Engineers typically handle more complex technical issues and may work on network or system configurations, while Technical Support Specialists often focus on troubleshooting specific products or software. Both roles require strong technical skills and certifications, with overlapping work environments and employer types.

What are the most commonly searched types of Support Engineer jobs in Massachusetts?

The most popular types of Support Engineer jobs in Massachusetts are:

What cities in Massachusetts are hiring for Remote Support Engineer jobs?

Cities in Massachusetts with the most Remote Support Engineer job openings:

Infographic showing various Remote Support Engineer job openings in Massachusetts as of August 2026, with employment types broken down into 100% Full Time. Highlights an 100% Remote job distribution, with an average salary of $90,570 per year, or $43.5 per hour.

Remote Software Engineer (Blockchain)

Turnblock.io

Boston, MA • Remote

$100K - $250K/yr

Full-time

Medical, Retirement, PTO

Re-posted 15 days ago

Job description

Software Engineer Blockchain Focus

Our client is on crypto’s cutting-edge technology, and we’re looking for the right engineers to join them. This is a remote position for any US candidate.

Our client's Blockchain Distribution Network (BDN) allows DeFi (Decentralized Finance) traders to make better trades by being better connected. The key difference is that in the decentralized world of DeFi, you need to be connected to everyone. Coinbase is one of their investors.

Responsibilities
    • Create offerings that leverage the profit validators gain, while creating offerings for searchers
    • Develop and implement strategies to optimize performance
    • Collaborate with cross-functional teams to support blockchain best solutions
    • Provide insight on best practices working with validators an traders in regards to ETH
    • Work on special data analysis projects, as needed
Requirements
    • At least 5 years of experience with designing, building, testing and implementing highly scalable and distributed backend systems
    • 3+ years experience in Blockchain in general
    • 2+ years experience in Blockchain MEV
    • Experience with ETH or BSC MEV, including mev-boost and PBS
    • Experience in trading
    • Expertise using Go language
    • Strong communication and problem-solving skills
    • Creative, independent, can do attitude, take ownership of overall responsibilities and a great team player
    • Ability to read, modify blockchain core code (geth, bor, prysm, ...)
BENEFITS
Competitive salaries, stock options, company paid healthcare benefits, 401k, unlimited PTO, remote work option and more. The benefits may vary based on global locations.
If you think you fit the role please apply to join the blockchain journey.