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Remote Student Assistant Jobs in Florida (NOW HIRING)

Unf

Part-Time Research Associate

Jacksonville, FL · On-site +1

$35/hr

Program Evaluation & Research Support * Assist with program evaluation for MedNexus initiatives ... Hybrid and remote work options may be available depending on project needs. * Compensation ...

United Soccer League (USL)

Remote Overview of the United Soccer League (USL) The United Soccer League (USL) is the heartbeat ... Duties and Responsibilities Specific duties include, but are not limited to: * Assist with the ...

United Soccer League (USL)

Remote Overview of the United Soccer League (USL) The United Soccer League (USL) is the heartbeat ... Duties and Responsibilities Specific duties include, but are not limited to: * Assist with the ...

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Remote Student Assistant information

What is the difference between Remote Student Assistant vs Remote Intern?

AspectRemote Student AssistantRemote Intern
Required CredentialsEnrolled students, often with some coursework completedTypically students or recent graduates, sometimes with specific field knowledge
Work EnvironmentRemote, flexible hours, often part-timeRemote, may include project-based tasks or training periods
Employer & Industry UsageUniversities, colleges, academic departmentsCompanies, nonprofits, educational organizations
Common Search & ComparisonOften compared for flexible, part-time roles for studentsViewed as a stepping stone for career experience

Remote Student Assistants typically work for educational institutions, assisting with administrative or academic tasks, and are usually enrolled students. Remote Interns may work across various industries, gaining practical experience. Both roles are remote and flexible, but the main difference lies in their employer and purpose. Remote Student Assistants focus on supporting academic functions, while Remote Interns aim to develop professional skills.

What are the key skills and qualifications needed to thrive as a remote student assistant, and why are they important?

To thrive as a Remote Student Assistant, you need strong organizational skills, attention to detail, and proficiency in academic support, typically backed by enrollment in a college or university. Familiarity with online collaboration tools, learning management systems (LMS), and office software like Microsoft Office or Google Workspace is essential. Excellent communication, time management, and self-motivation are standout soft skills for this role. These skills ensure efficient remote support, effective coordination, and reliable assistance to both students and faculty in a virtual academic environment.

What is a remote student assistant?

Remote Student Assistants are students who provide administrative, academic, or technical support to faculty, staff, or departments while working from a remote location, typically from home. Their responsibilities can include tasks like answering emails, scheduling appointments, managing data, assisting with research, or supporting online courses. These positions allow students to gain valuable work experience and develop skills in communication, organization, and technology, all while maintaining a flexible schedule that accommodates their studies.

How does a remote student assistant typically collaborate with faculty and staff while working off-site?

Remote Student Assistants commonly use digital communication tools such as email, video conferencing, and project management platforms to coordinate tasks with faculty and staff. Regular virtual check-ins and clearly defined workflows help ensure that expectations are met and progress is tracked. While working remotely offers flexibility, it also requires strong self-management skills and proactive communication to address questions or challenges promptly. Building professional relationships and staying engaged through virtual team meetings can also enhance collaboration and job satisfaction.
What are popular job titles related to Remote Student Assistant jobs in Florida? For Remote Student Assistant jobs in Florida, the most frequently searched job titles are:
What job categories do people searching Remote Student Assistant jobs in Florida look for? The top searched job categories for Remote Student Assistant jobs in Florida are:
What cities in Florida are hiring for Remote Student Assistant jobs? Cities in Florida with the most Remote Student Assistant job openings:
Remote Student Assistant jobs near you
Infographic showing various Remote Student Assistant job openings in Florida as of August 2026, with employment types broken down into 100% Part Time. Highlights an 100% Remote job distribution.

Enrollment Administrator - Customer Support for Learning and Development

Lifted, an Upwork Company™

Tampa, FL • On-site, Remote

$16.75 - $22.50/hr

Contractor

Re-posted 20 days ago

Job description

Company Description
The Enrollment Representative, Universal, is a key member of our remote call/contact center team, focused on providing outstanding customer service to individuals navigating the application and enrollment processes for our public and private schools. This role involves supporting customers across multiple communication channels: primarily phone support. Representatives are expected to adapt to varying workloads and assist customers wherever demand is highest, which may include supporting different departments or handling diverse inquiries. A strong ability to manage high volumes of work with professionalism and efficiency is essential. This position offers an opportunity to contribute meaningfully to our mission of helping families access quality education while working in a dynamic and collaborative environment.
Job Description
Key Responsibilities:
  • Customer-Focused Communicators: Provide clear guidance on policies, procedures, and documentation requirements to ensure a seamless enrollment process. Act as a primary contact for families, staff, and internal departments, delivering supportive and effective communication.
  • Customer Service Excellence: Assist families by interpreting account details, offering updates, and demonstrating exceptional customer service skills, including empathy and relationship-building. Maintain high accuracy, meet Quality Assurance standards, and contribute to enrollment goals.
  • Application Support: Deliver comprehensive support for K12 learning systems and business applications. Clearly explain product features, costs, and terms while coordinating secure sales/enrollment agreements and transactions.
  • Enrollment Assistance Management: Handle high volumes of inbound and outbound customer interactions. Promptly resolve common issues to ensure family satisfaction and a positive enrollment experience.
  • This role is ideal for individuals who thrive in a dynamic call center environment and are passionate about providing top-notch support and customer service.

ESSENTIAL FUNCTIONS:
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential duties.
  • Multitasking and system proficiency: Efficiently navigate and switch between multiple systems while assisting families
  • Prioritization and Results-Driven Performance: Effectively manage competing priorities to meet role-specific Key Performance Indicators (KPIs) consistently.
  • Relationship Building and Documentation: Build strong relationships with adult students, parents, or legal guardians. Ensure the timely collection of all required compliance documentation in line with departmental policies.
    Problem-Solving and School Support: Demonstrate excellent troubleshooting and research skills to resolve practical issues and support various schools and their policies.
  • Call Management: Handle a high volume of inbound calls while meeting outbound call expectations, such as follow-ups and enrollment updates.
  • Data Management: Accurately record call-related data in the Salesforce CRM tool within designated timeframes during and after calls.
  • Family-Focused Service: Address family concerns creatively and with integrity, provide feedback to teammates to improve processes, and focus on family retention.
  • Policy Compliance: Adhere to applicable policies related to attendance, schedule adherence, professional conduct, and data security, ensuring the protection of family and student information.
  • Remote Work and Flexibility: Thrive in a quiet remote work environment with a high degree of autonomy while adhering to a defined shift schedule. Employees are expected to be fully present and give full attention to their work while on the clock. Flexibility is essential, as shifts may change based on business needs and may include weekends, holidays, and optional overtime.

Qualifications
REQUIRED QUALIFICATIONS:
  • High School Diploma / GED and relevant work experience
  • Minimum of 1 year of experience in a similar call center role
  • All work must be performed within the United States. Candidates must reside in and be authorized to work from the U.S. for the duration of employment.

System Requirements:
  • Our work from home members are required to have and maintain High-speed internet connection. At the minimum 50Mbps download speed and 10Mbps upload speed, if not competing with other household users. Satellite, DSL, data plans, wireless or dial-up services are not compatible.
  • Some Internet service providers enable what is called SIP ALG (Session Initiation Protocol Application Layer Gateway). This interferes with our systems and must be disabled by the provider.
  • Ethernet connection is preferred.

OTHER REQUIRED QUALIFICATIONS:
Physical and Technical Requirements:
  • This role requires remaining at a designated workstation for the duration of scheduled shifts (excluding provided breaks and/or meal periods, as applicable), with continuous computer use, typing, reading, listening, and speaking
  • Daily access to a smart device (e.g., phone, tablet) capable of downloading and using apps.
  • Professional home office setup free from distractions during operational hours.
  • Ability to attend virtual training sessions via webcam.

Education and Knowledge:
  • Thorough knowledge of home-based connectivity support.

Communication Skills:
  • Strong verbal and written communication skills.
  • Excellent listening skills with a consultative approach to customer service.
  • Proficient in telephone and email etiquette.
  • Ability to communicate effectively through multiple channels, including phone, voicemail, email, and chat.

Technical Proficiency:
  • Expertise in Microsoft Office Suite (Outlook, Word, Excel, PowerPoint, etc.) and PC/Internet applications.
  • Proficiency in web-based applications; Salesforce experience is a plus.
  • Knowledge of modern Windows operating systems

Customer Service and Problem-Solving:
  • Strong problem-solving and analytical skills with a solutions-oriented mindset.
  • Resilient, detail-oriented, and accountable for high-quality work.
  • Ability to manage high call volumes and maintain positive team morale.

Professional and Personal Qualities:
  • Ability to prioritize competing tasks effectively to deliver results.
  • Independent and team-oriented work capabilities.
  • Open to feedback and guidance, demonstrating adaptability and improvement.
  • Resilient and positive contributor to team dynamics.

Additional Requirements:
  • Ability to clear required background check.

DESIRED QUALIFICATIONS:
  • Previous experience with Education/Stride/K12
  • Salesforce Experience
  • Previous Customer Service or Sales experience with proven record of achievement

Additional Information

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