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Remote Sports Ticketing Jobs (NOW HIRING)

Leap Event Technology is a remote-friendly company. This position is open to any candidate in North ... Experience in sports, entertainment, ticketing, live events preferred * HTML coding experience for ...

Sr. Software Engineer

Orlando, FL ยท Remote

$114K - $150K/yr

... sports division USA Sports, along with complementary digital assets including Fandango, Rotten ... Experience developing Point of Sale, F&B, Ticketing, Inventory or Order Management Systems.

Senior Software Engineer

Orlando, FL ยท Remote

$114K - $150K/yr

... sports division USA Sports, along with complementary digital assets including Fandango, Rotten ... Experience developing Point of Sale, F&B, Ticketing, Inventory or Order Management Systems.

Customer Experience Representative- Contractor

$15.75 - $20.50/hr

Customer Experience Representative- Contractor Remote Alt is unlocking the value of alternative ... Active collector in the sports and collectibles industry * Experience: 1-2+ years of professional ...

Senior Software Engineer

Atlanta, GA ยท Remote

$125K - $165K/yr

... for the live ticketing industry, managing thousands of sports, theater, and live music event ... Remote-ready, async-first. Most decisions happen in writing through Jira, Confluence, PR ...

Senior Software Engineer

Atlanta, GA ยท On-site +1

$117K - $155K/yr

... for the live ticketing industry, managing thousands of sports, theater, and live music event ... Remote-ready, async-first. Most decisions happen in writing through Jira, Confluence, PR ...

Field Support Technician

Chicago, IL ยท On-site +1

$20.25 - $27.75/hr

... sports & entertainment related building projects. The Role We Want You For If you are looking for ... Provide day to day support to our remote Jobsites * Prioritize problems and incidents and escalate ...

Field Support Technician

Atlanta, GA ยท On-site +1

$19 - $26/hr

... sports & entertainment related building projects. The Role We Want You For If you are looking for ... Provide day to day support to our remote Jobsites * Prioritize problems and incidents and escalate ...

We've built a social sports gaming experience that allows users to compete for leaderboard ... Provide timely ad hoc employee support via Slack, email, and internal ticketing systems. * Escalate ...

Field Support Technician

Atlanta, GA ยท On-site +1

$19 - $26/hr

... sports & entertainment related building projects. The Role We Want You For If you are looking for ... Provide day to day support to our remote Jobsites * Prioritize problems and incidents and escalate ...

Field Support Technician

Chicago, IL ยท On-site +1

$20.25 - $27.75/hr

... sports & entertainment related building projects. The Role We Want You For If you are looking for ... Provide day to day support to our remote Jobsites * Prioritize problems and incidents and escalate ...

Field Support Technician

Atlanta, GA ยท On-site +1

$19 - $26/hr

... sports & entertainment related building projects. The Role We Want You For If you are looking for ... Provide day to day support to our remote Jobsites * Prioritize problems and incidents and escalate ...

Field Support Technician

Atlanta, GA ยท On-site +1

$19 - $26/hr

... sports & entertainment related building projects. The Role We Want You For If you are looking for ... Provide day to day support to our remote Jobsites * Prioritize problems and incidents and escalate ...

Field Support Technician

Saint Louis, MO ยท On-site +1

$19.25 - $26.25/hr

... sports & entertainment related building projects. The Role We Want You For If you are looking for ... Provide day to day support to our remote Jobsites * Prioritize problems and incidents and escalate ...

Field Support Technician

Chicago, IL ยท On-site +1

$20.25 - $27.75/hr

... sports & entertainment related building projects. The Role We Want You For If you are looking for ... Provide day to day support to our remote Jobsites * Prioritize problems and incidents and escalate ...

Field Support Technician

Saint Louis, MO ยท On-site +1

$19.25 - $26.25/hr

... sports & entertainment related building projects. The Role We Want You For If you are looking for ... Provide day to day support to our remote Jobsites * Prioritize problems and incidents and escalate ...

Field Support Technician

Saint Louis, MO ยท On-site +1

$19.25 - $26.25/hr

... sports & entertainment related building projects. The Role We Want You For If you are looking for ... Provide day to day support to our remote Jobsites * Prioritize problems and incidents and escalate ...

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Remote Sports Ticketing information

What are the key skills and qualifications needed to thrive as a Remote Sports Ticketing Specialist, and why are they important?

To thrive as a Remote Sports Ticketing Specialist, you typically need strong customer service skills, attention to detail, and a high school diploma or equivalent. Familiarity with ticketing platforms such as Ticketmaster, CRM systems, and payment processing tools is often required. Excellent communication, problem-solving abilities, and time management help professionals stand out in this role. These skills ensure efficient ticket sales, positive customer experiences, and accurate transaction handling in a virtual environment.

What is remote sports ticketing?

Remote sports ticketing refers to the process of selling, distributing, and managing sports event tickets through online platforms, allowing customers to purchase tickets from anywhere without needing to visit a physical box office. Professionals working in remote sports ticketing may handle customer service, ticket sales, technical support, or event logistics entirely online. This approach increases convenience for both the ticket buyers and the organizations hosting sports events, streamlines operations, and often utilizes specialized software or ticketing systems to manage sales and entry.

What is the difference between Remote Sports Ticketing vs Remote Sports Event Staff?

AspectRemote Sports TicketingRemote Sports Event Staff
CredentialsCustomer service experience, ticketing platform knowledgeEvent management, customer service, communication skills
Work EnvironmentRemote, computer-basedRemote or on-site, depending on event
Industry UsageTicket sales, customer support for sports eventsEvent coordination, attendee assistance

Remote Sports Ticketing involves managing ticket sales and customer inquiries online, focusing on sales platforms and customer support. Remote Sports Event Staff typically assist with event logistics, attendee management, and on-site or virtual support. While both roles require customer service skills, Remote Sports Ticketing emphasizes sales and platform knowledge, whereas Remote Sports Event Staff centers on event coordination and attendee experience.

How does a Remote Sports Ticketing professional typically coordinate with on-site staff and fans to resolve ticketing issues in real time?

Remote Sports Ticketing professionals often work closely with on-site box office teams and customer service representatives using digital communication channels like chat, email, and phone. When fans encounter ticketing problems such as last-minute changes, technical errors, or entry issues, remote staff quickly access ticketing platforms and collaborate with venue teams to resolve concerns efficiently. Success in this role involves strong communication skills, the ability to troubleshoot software systems, and responsiveness during peak event times. Effective coordination ensures a smooth experience for both fans and in-person staff, even though the ticketing agent is not physically at the event.
More about Remote Sports Ticketing jobs
What cities are hiring for Remote Sports Ticketing jobs? Cities with the most Remote Sports Ticketing job openings:
What are the most commonly searched types of Sports Ticketing jobs? The most popular types of Sports Ticketing jobs are:
What states have the most Remote Sports Ticketing jobs? States with the most job openings for Remote Sports Ticketing jobs include:

Digital Marketing Analyst

Leap Event Technology

Dallas, TX โ€ข On-site, Remote

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 20 days ago


Job description

Leap Event Technology is a remote-friendly company. This position is open to any candidate in North America.


WHO WE ARE:

Leap is revolutionizing the event technology industry by empowering organizers to create experiences that are more engaging, more thrilling, and more impactful than ever before. Our all-in-one suite of ticketing, mobile apps, experiential marketing, and patron management tools, combined with our expert marketing services, allows organizers to drive nonstop engagement and capture all customer data from their entire event. That's why iconic brands like New York Comic Con, Bonnaroo, Illuminarium, and the NHL choose us to power their events.


We are a diverse and passionate team of event experts and fans who are dedicated to helping organizers transform their event experiences. Like our clients, we live and breathe events. We take our passion, knowledge, and hands-on experience and apply it to our work every single day. With offices in Dallas, Montreal, and Sydney, and an expansive remote workforce across the globe, our diverse backgrounds give us the experience needed to create incredible events for any industry, anywhere in the world.

Sounds interesting? Let's talk.


AS A DIGITAL MARKETING ANALYST, YOU WILL:

  • Support Leap clients with digital marketing campaign creation, deployment, and QA review in email and paid media.
  • Responsibilities will include:
    • Email Marketing (40%)
      • Editing Email templates in email marketing platform
      • HTML coding
      • Creating, scheduling and sending email campaigns for clients in their email marketing platform based on client input and approval
      • Collaborate with creative, analytics, and account teams to support campaign execution and delivery
    • Paid Media (40%)
      • Build, launch, and manage paid media campaigns across Meta, Google, YouTube, Display, OTT/CTV, and emerging platforms
      • Support campaign setup including audience creation, tracking, UTMs, creative trafficking, and platform QA
      • Monitor campaign pacing, spend, delivery, and performance on a daily basis
      • Assist with campaign reporting, dashboard updates, and performance recaps
      • Maintain campaign organization including naming conventions, documentation, and workflow accuracy
      • Collaborate with creative, analytics, and account teams to support campaign execution and delivery
      • Troubleshoot campaign issues and help ensure campaigns remain active and healthy
    • Quality Assurance (10%)
      • Proofreading
      • Link verification
      • Campaign audience and activation verification
      • Use of AI tools for for QA
    • Task Management (10%)
      • Managing client requests as received in project management tools
      • Clearly communicating with clients on requests
      • Clearly communicating with team members on requests and statuses of work
      • Accounting for time spent on projects in time tracking tools
  • Additional duties as assigned


EXPERIENCE & SKILLS:

  • 2+ years of experience in a related role preferred;
  • Experience in sports, entertainment, ticketing, live events preferred
  • HTML coding experience for email is preferred;
  • Experience with email marketing platforms such as Oracle Eloqua, HubSpot, Mailchimp, and/or Salesforce Marketing Cloud is a plus;
  • Experience with Meta Ads Manager or Google Ads;
  • Must have the ability to work independently and self-motivate, as this position allows the incumbent to work from home;
  • Must have excellent communication skills, both written and verbal;
  • Must be capable of multi-taking in a fast-paced environment;
  • Must possess a strong ability to manage one's own time, prioritize tasks when given clearly defined goals and objectives and be self-directed and able to work independently;
  • Must be able to identify problems, their sources, and their potential solutions while continuing to successfully conduct day-to-day operations without interruption;
  • Must be a flexible and reliable team player, both within own department and within company as a whole


TRAVEL REQUIREMENTS:

No travel required.


WHAT WE OFFER:

Our comprehensive benefits package includes:

  • Comprehensive Medical, Dental, Vision, and additional voluntary benefit options;
  • Flexible and generous paid time off;
  • Paid parental leave eligibility after one year of service;
  • 401K plan with company matching;
  • Reimbursement for event attendance up to $200;
  • Professional development through our internal LMS and the LeapU peer learning initiative


OFFICE INFORMATION:

Leap Event Technology is a 100% remote-friendly company. However, we do offer the option of working in the office for employees located in Montreal (CAN), Pittsburgh (U.S.), Dallas (U.S.), Sydney (AUS). All of our offices are stocked with snacks and drinks and we provide a free lunch every week. We offer a monthly travel stipend, and even host the occasional themed party and happy hour!

If you don't live near an office but happen to be visiting nearby, you can work from the office for as long as you need.

LEARN MORE:

https://leapevent.tech/


ADDITIONAL INFORMATION:

Leap Event Technology requires all Event Operations employees and contractors who will be representing the company at a client event to be fully vaccinated at least two weeks prior to attending. Exemptions are determined by the event organizer. Employees are not required to be fully vaccinated to be present at an office facility.


*Leap Event Technology provides equal opportunity to qualified persons regardless of race, color, sex, religion, national origin, age, sexual orientation, gender identity, disability, veteran status, or other categories protected by law.