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Remote Sop Technical Writer Jobs in Florida (NOW HIRING)

Cyclops Inc

Technical Program Manager (Remote)

Miami, FL · On-site +1

$123K - $159K/yr

Fully Remote. We're open to candidates based within U.S. Eastern Time or Central European Time ... Create and maintain clear written artifacts (plans, timelines, decision logs, summaries) that ...

YO AI Labs

PhD & Academic Expert - Remote

Miami, FL · Remote

$245 - $280/hr

Remote About the Role We are looking for PhD and academic experts to support AI research projects ... Academic & Technical Writing * Critical Analysis * Data Analysis * Peer Review * Strong Written ...

Aston Carter

Remote Medical Coder

Jacksonville, FL · On-site +1

$75/hr

Remote Medical Coder Assess and validate AI-generated content related to healthcare operations ... Exceptional written communication skills with the ability to convey technical or operational health ...

YO AI Labs

Product Manager - Remote

Miami, FL · Remote

$80 - $100/hr

Technical Writing * Product Strategy * PRD Development * Executive Communication * Prioritization * Stakeholder Management * Cross-Functional Communication Preferred Qualifications * 4+ years of ...

YO AI Labs

Product Management Expert -Remote

Miami, FL · Remote

$60 - $100/hr

Technical Writing * Product Strategy * PRD Development * Executive Communication * Prioritization * Stakeholder Management * Cross-Functional Communication Preferred Qualifications * 4+ years of ...

YO AI Labs

DevOps Engineer - Remote

Miami, FL · Remote

$50 - $150/hr

Remote Job Overview We are seeking experienced DevOps Engineers to create and evaluate production ... Open-source contributions or technical writing experience. * Previous experience with AI training ...

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Remote Sop Technical Writer information

What is a remote SOP technical writer?

Remote SOP Technical Writers are professionals who create and maintain Standard Operating Procedures (SOPs) for organizations while working from a remote location. They use their writing and organizational skills to document processes, guidelines, and best practices in a clear, concise manner. Their work ensures consistency, compliance, and efficiency across teams, especially in regulated industries. Remote SOP Technical Writers often collaborate with subject matter experts and project managers through virtual meetings and digital platforms to gather information and update documentation as needed.

What skills and qualifications are needed to be a remote SOP technical writer?

To thrive as a Remote SOP Technical Writer, you need expertise in technical writing, process documentation, and a solid grasp of industry standards, typically supported by a relevant degree or certification. Familiarity with documentation tools like Microsoft Word, Confluence, or document management systems is usually required. Strong attention to detail, self-motivation, and clear communication are crucial soft skills for excelling in a remote environment. These abilities ensure the creation of precise, accessible, and compliant SOPs that support organizational efficiency and quality control.

How does a remote SOP technical writer collaborate with subject matter experts (SMEs)?

As a Remote SOP Technical Writer, you will regularly collaborate with subject matter experts (SMEs) through virtual meetings, emails, and shared documentation platforms. Effective communication is essential, as you will need to clarify complex procedures, gather detailed information, and ensure accuracy in the SOPs. Building strong, professional relationships with SMEs helps streamline the review process and resolve any ambiguities. Most teams use tools like video conferencing, project management software, and document-sharing platforms to facilitate smooth collaboration despite the remote setting.

What is the difference between Remote Sop Technical Writer vs Remote Standard Operating Procedure (SOP) Writer?

AspectRemote Sop Technical WriterRemote Standard Operating Procedure (SOP) Writer
CredentialsTechnical writing certifications, industry-specific knowledgeTechnical writing certifications, process documentation experience
Work EnvironmentRemote, often in tech, healthcare, or manufacturing sectorsRemote, primarily in regulated industries like pharma or biotech
Employer & Industry UsageTech companies, healthcare, manufacturingPharmaceutical, biotech, regulated industries
Search & Comparison IntentUnderstanding technical documentation rolesCreating and managing SOPs in regulated environments

Both roles involve technical writing, but Remote Sop Technical Writers focus on a broader range of technical documentation, while Remote SOP Writers specialize in creating standardized procedures for regulated industries. The choice depends on your industry and specific documentation needs.

What are the most commonly searched types of Sop Technical Writer jobs in Florida?

The most popular types of Sop Technical Writer jobs in Florida are:

What are popular job titles related to Remote Sop Technical Writer jobs in Florida?

For Remote Sop Technical Writer jobs in Florida, the most frequently searched job titles are:

What job categories do people searching Remote Sop Technical Writer jobs in Florida look for?

The top searched job categories for Remote Sop Technical Writer jobs in Florida are:

What cities in Florida are hiring for Remote Sop Technical Writer jobs?

Cities in Florida with the most Remote Sop Technical Writer job openings:

Remote Sop Technical Writer jobs near you
Infographic showing various Remote Sop Technical Writer job openings in Florida as of August 2026, with employment types broken down into 1% As Needed, 91% Full Time, 5% Part Time, 2% Contract, and 1% Nights. Highlights an 89% Physical, 3% Hybrid, and 8% Remote job distribution.

Technical Support Engineer (Remote)

Cyclops Inc

Miami, FL • On-site, Remote

Contractor

Re-posted 26 days ago

Key responsibilities

  • Own all inbound technical requests from clients, API vendors, and internal teams, resolving issues that do not require engineering judgment and preparing full context for escalations

  • Act as the first point of contact for technical questions in client and vendor Slack channels, communicating updates and resolutions to clients

  • Maintain and update API documentation, integration guides, FAQ, and runbooks, ensuring clarity and structure for both humans and AI tools

Job description

Role Overview
With Cyclops now actively supporting client integrations, technical questions, bug reports, and operational issues need a dedicated first line: someone who resolves the majority of issues independently and escalates the rest with full context already prepared. As the Technical Support Engineer, you will own the technical support function end-to-end (triage, resolution, client communication, documentation, monitoring awareness) and act as the internal bridge between what clients experience and what engineering needs to know. The function has recently been established: you will take it from its first working version to mature operation. Success means clients and partners stay unblocked, and engineering time is protected from unnecessary interruptions.
Key Responsibilities
  • Own all inbound technical requests from clients, API vendors, and internal teams: resolve directly what does not require engineering judgment (API clarifications, integration questions, known behavior, documentation gaps), and prepare full written context for everything that requires escalation
  • Act as the first point of contact for technical questions in dedicated client and vendor Slack channels; own communication back to the client on escalated bugs until resolution
  • Own status page updates and client-facing communication during incidents and maintenance windows
  • Stay aware of system health through dashboards, logs, and alerting; confirm whether something needs escalation, and trigger incident escalation when service availability or data integrity is at risk
  • Act as operational support during active incidents, performing manual workarounds when instructed by engineering, and propose improvements to monitoring where it is lacking
  • Own and maintain API docs, integration guides, FAQ, and runbooks in Confluence; write documentation clear and structured enough to be consumed accurately by both humans and AI tools, and treat every repeated question as a documentation gap to close
  • Create and maintain Jira tickets for all requests that require tracking or escalation; keep tickets updated so QA and engineering never need to chase support-side context
Required Qualifications
  • 2-3+ years in a technical support, integration support, or technical operations role in a software product company
  • Ability to read and write basic SQL queries for data investigation
  • Ability to inspect application logs to identify errors, trace request flows, and extract relevant context
  • Comfortable working with REST APIs: reading documentation, constructing requests, interpreting responses and error codes
  • Confident daily use of AI tools for investigation, drafting, and documentation work, with the judgment to verify AI output before it reaches a client
  • Prior crypto experience is optional; building a working understanding of crypto and stablecoin payment flows on the job is a mandatory part of the role
  • Strong written English, clear and appropriate for both technical and non-technical audiences
  • Organized and self-directed: able to manage multiple open requests without losing track of what is pending and what needs follow-up
  • High agency: you follow issues through to resolution yourself, close recurring questions with documentation without being asked, and know what genuinely needs escalation
Preferred Experience
  • Experience in fintech, payments, or crypto
  • Previous engineering experience (QA, developer, or similar) is a strong plus
  • Experience working directly with B2B clients or API vendors in a technical capacity
  • Familiarity with ITSM concepts and support process design
  • Experience maintaining technical documentation or knowledge bases
  • Exposure to SOC2 or ISO compliance requirements
  • Familiarity with OpenAPI/Swagger specs and structured documentation practices
Reporting Structure
Reports to the Director of Engineering. Works closely with QA, engineering, and product on a daily basis, and participates in engineering team standups. This role does not include direct people management, though the expectation is that it grows into function ownership as client count and request volume increase.
Why This Role
  • The support function is freshly built: you will develop it from its first working version into a mature operation, refining processes, expanding documentation, and improving tooling as the client base grows
  • Clear growth path into function ownership as client count and request volume increase
Location
Remote. USA, Argentina, or Brazil. The role works US business hours (Eastern Time).
Compensation and Benefits
As an independent contractor, you'll enjoy the flexibility to determine how and when you deliver your work, while partnering closely with our team to meet agreed milestones and business objectives. Compensation and engagement terms will be outlined in your contractor agreement.
Additional Benefits
  • Company issued laptop
  • Technology Accessories
  • Annual In-Person Full-Team Meetup

About Cyclops
Cyclops is the first stablecoin and crypto infrastructure platform built exclusively for the payments industry. With low and no code solutions, Cyclops is the fastest way for payments companies to bring crypto and stablecoin offerings to market. Founded by crypto and payments industry veterans who built crypto solutions for Shift4, Cyclops enables crypto acceptance, stablecoin settlement and stablecoin payouts for payments companies.
Cyclops has raised a seed round and, more recently, a $20M Series A to accelerate the growth of the most complete stablecoin platform. We move fast, we think rigorously, and hold ourselves to the highest standard in the industry.
Cyclops Culture
Don't join Cyclops if you're looking for a typical 9-5. The culture we've built is one of first-principles thinking and relentless execution. We wake up every day excited to deliver great products worthy of the world's best companies. Everyone who works at Cyclops must have a founder mindset, where no problem is too big to solve.

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